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Valuing and value in diversity: the policy‐implementation gap in an IT firm
Authors:Gill Kirton  Maxine Robertson  Nicole Avdelidou‐Fischer
Affiliation:Centre for Research in Equality and Diversity, School of Business and ManagementQueen Mary University of London
Abstract:The focus of UK‐based research on diversity theory and diversity managers has led to a relative dearth of studies focusing on the critical issue of line managers' agency in policy implementation. This article provides a context‐sensitive organisational case study of the policy‐implementation gap in the UK base of one multinational IT company. The article explores male and female managers' perspectives on valuing diversity at a level of general abstraction, and the extent to which they see value in diversity for the effectiveness of their project teams. In the context of a White, male‐dominated industry, the case study shows how the gap is sustained rather than bridged despite the implementation of numerous diversity initiatives.
Keywords:diversity  line managers  gender  teamworking  IT sector
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