The internationalization of knowledge-intensive business services: the effect of collaboration and the mediating role of innovation

This study theoretically and empirically analyzes the mediating role of innovation on the relation between collaboration and internationalization strategies in knowledge-intensive business services (KIBS). The work also considers the impact of foreign-based partners and examines the potential direct and indirect effects via innovation of cross-border collaboration on the internationalization of KIBS. The empirical analysis uses a wide sample of Spanish KIBS for the period 2003–2005. The study finds that collaboration positively affects the internationalization of KIBS via innovation. The results related to cross-border collaboration indicate the existence of direct and indirect effects via innovation on internationalization.     

How much does KIBS contribute to the generation and diffusion of innovation?

This article aims to estimate the contribution of KIBS to the innovation system. Data on innovation gathered from national and European databases are analyzed using a methodology based on an input–output framework to estimate the drive for innovation in the Spanish economy and the contribution of KIBS. KIBS are found to be crucial to both the creation and diffusion of innovation. From among the four classifications of sectors analyzed herein, KIBS is found to be the only significant net generator of innovation.     

A comparative study of innovation behaviour in Singapore's KIBS and manufacturing firms

While most services innovation studies are concentrated on the OECD or EU countries, research on services innovation in the non-OECD context is still rare. This study investigates innovation behaviour of a certain group of services – knowledge-intensive business services (KIBS), compared with the manufacturing sector in Singapore. The main findings of this study are: (1) KIBS firms have higher innovating ratio than manufacturing firms, but innovating manufacturing firms are more likely to do R&D than innovating KIBS firms; (2) KIBS firms have higher human capital intensity, training spending intensity, innovation spending intensity, and R&D spending intensity than manufacturing firms; (3) KIBS firms and manufacturing firms have similar innovation objectives, although some delicate nuances do exist; (4) KIBS firms are less likely to have overseas partners for innovation collaboration than manufacturing firms; (5) there is a U pattern of innovation collaboration with geographic distance for both KIBS and manufacturing firms; (6) social capitals are important for KIBS firms' successful provision of innovation support to manufacturing clients; (7) the importance of spatial proximity varies over different phases of innovation support.     

L'innovation dans les services à forte intensité de connaissances (SFIC)†

This article examines the determinants of innovation in knowledge intensive business services (KIBS), generally hypothesizing that differences in the effect of the determinants of innovation depend on the type of innovation developed within KIBS. The study results are based on estimates of two econometric models using data from a survey of 392 firms in the province of Ontario, Canada.     

Does innovativeness of knowledge-intensive business services differ from other industries?

This article seeks to determine whether the innovative capabilities of knowledge-intensive business services (KIBS) do actually differ from other industries through comparing the innovation capacities and financial performance of KIBS with firms operating in other sectors (non-KIBS). Based upon a 1000-firm sample, the results of our estimated econometric model demonstrate that non-KIBS firms are in possession of significantly greater innovation capacities than KIBS firms. These differences were observed across factors such as organisational process innovation, the launch of already existing products in new markets, branding and new product designs. Nevertheless, as regards the actual importance attributed to product/service innovation, KIBS firms place a greater comparative importance on innovation in comparison with their non-KIBS peers. In addition, the empirical evidences display a significantly different range of effects of innovation capacities on financial performance and concludes that non-KIBS firms turn in better comparative performances than specialist KIBS firms.     

The level of innovation among young innovative companies: the impacts of knowledge-intensive services use,firm characteristics and the entrepreneur attributes

The link between difficulties in obtaining funding and young innovative companies (YICs) has been investigated in numerous studies. YICs also face other barriers such as limited internal resources, access to technology services, etc. Thus, any public policy on innovation for providing financial support to YICs must be accompanied by offering technical assistance and consulting services. The purpose of this study is to determine the characteristics of YICs that enhance their innovation and, specifically, if the use of knowledge-intensive business services (KIBS) helps drive innovation. This study also investigates the level of innovation among YICs in relation to the firms’ characteristics (size, sector, competition) and the entrepreneurs’ attributes (age, gender). This study found that the use of KIBS stimulates innovation in YICs.     

知识密集型服务企业的知识创新体系

文章指出,基于专业知识储备提供满足客户需求的解决方案,是知识密集型服务企业(KIBS)的一大特征,而知识的储备与恰当运用是KIBS固本强基的两个重要方面。文章提出了一个以KIBS为主角,以客户群组为协作方,以外部知识源为参与方,以联系这三大要素的知识反馈与升华机制为保障的KIBS知识创新体系模型,为知识密集型服务企业做好固本强基工作提供参考。     

Shopping Motives

Knowledge-intensive business services (KIBS) are a key sector in any knowledge economy, and as such they are subject to multiple policy influences. This article considers the inadvertent impacts of policies on KIBS, using examples drawn from the policy setting in Finland. The key elements of the policy environment are described, with particular attention to innovation policy and small and medium enterprise support policies. The direct and indirect effects of public policies on KIBS are explored with particular attention to effects on innovativeness. The role of research and training organisations as a semi-competitor of KIBS is highlighted. The examples analysed suggest that policy has simultaneously both positive and negative impacts on the innovativeness of KIBS industries.     

Growth of KIBS and non-KIBS firms: evidences from university spin-offs

Knowledge Intensive Business Services (KIBS) firms are emerging into a knowledge-processing and knowledge-producing industry. Universities contribute to the creation of KIBS firms through university spin-offs (USOs), which represent an opportunity to boost knowledge spillovers from university to industry thanks to their cutting-edge research knowledge, consolidated research experience and well-developed interactive learning processes. The study of the growth of the KIBS USOs is needed to better understand whether these entrepreneurial ventures represent strategic elements of regional innovation systems and economic growth, distinguishing them from the other USOs in terms of growth. The paper explores whether KIBS firms grow more than non-KIBS firms. Using a sample of 1394 Italian and Spanish USOs over the period 2005–2013, the results show that being a KIBS firm has a positive effect on the growth of Spanish USOs, whereas the same does not hold for Italian USOs. Some relevant policies and practical implications are provided.     

Internationalisation and innovation in the knowledge-intensive business services

This paper aims to analyse the link between the distinct degree of internationalisation and the innovation activities of Knowledge-Intensive Business Services (KIBSs). The empirical results suggest that there are differences between the groups of KIBS analysed, particularly with regards to their characteristics, innovation activities, use of source of knowledge, use of advanced technologies and value-added practices, and innovation outputs. However, these differences are not always systematic. There is a noticeable tendency for domestic establishments to perform more weakly with regards to innovation-related activities and innovation outputs than international establishments, but also between KIBS that have different degrees of international activities.     

Knowledge Intensive Business Services and Urban Industrial Development

This paper analyses the role of knowledge intensive business services (KIBS) as innovation agents for other firms and industries with empirical evidence from the capital region of Oslo, Norway. It focuses in particular on the role of two sectors (software industry and organisational consultants) in stimulating innovation and growth, showing that firms in the two KIBS sectors mainly provide products and services tailored to individual clients and have frequent face-to-face meetings, relationships that may stimulate innovation. Moreover, data reveal that Oslo firms are more frequent users of consultancy services than firms located outside urban areas, suggesting a gap between ‘insiders’ and ‘outsiders’.     

KIBS 嵌入对中国制造业贸易竞争优势的促动效应

随着产业的不断分化和价值链的延长,知识密集型服务业(KIBS)嵌入对制造业的贸易竞争优势产生了至关重要的作用。本文通过面板矫正标准误差(PCSE)模型实证中国KIBS对制造业贸易竞争优势带来的复杂效应。从整体KIBS对中国制造业贸易竞争优势的促动效应看,KIBS只对技术密集型制造业具有较大的正面促动效应,对资本密集型制造业几乎没有影响,而对于劳动密集型制造业反而具有明显的负作用。从具体KIBS看,科学研究服务和信息通讯服务业对制造业贸易竞争优势具有明显的正向带动作用,金融服务业的发展对不同要素密集度制造业的贸易竞争优势具有非对称性的影响,而商务服务则对各种要素密集度制造业的贸易竞争优势都具有明显的负面影响。     

Foresight in services: possibilities and special challenges

Service sectors have been only loosely linked to foresight projects considered essential for wiring up innovation systems. This article examines possibilities and methodological challenges in the foresight of services on the basis of a study conducted in Finland in knowledge-intensive business services (KIBS). It also provides empirical results about the future trends in KIBS. The most central of these are the growing emphasis on a consultative way of working and broad service solutions, the tightening linkages to clients' strategies, the blurring of sectoral boundaries and the diversification of the forms of internationalisation.     

中国出口贸易溢出对企业创新能力的影响

本文利用2005-2008年中国工业企业微观数据,研究了出口贸易溢出对企业创新能力的影响。为了修正样本选择偏差问题,文中使用了Heckman两步模型。研究发现,出口贸易水平溢出和后向关联溢出对企业创新可能性和创新数量均有显著的正效应。进一步的研究表明,内资企业是出口贸易溢出的主要来源;外资出口企业的强势竞争力、买方市场势力及其对知识产权的严格保护是外资企业出口溢出对企业创新能力影响较小的主要原因。     

Finnish polytechnics as providers of knowledge-intensive services

Polytechnics are newcomers in companies' regional innovation environments in Finland. Particularly in regions with no university of their own or with only few knowledge-intensive business services (KIBS) providers, they may become, and in some cases already are, important providers of science-and-technology-related services. The aim of this article is to analyse the roles, possibilities and challenges of polytechnics as public KIBS providers. Also, the position of polytechnics as a tool of Finnish innovation policy will be discussed.     

湖北省地级市KIBS发展现状及预测

KIBS是国家创新系统的重要部分,担负着知识的交流、整合、创新的循环过程。近几年,湖北省地级市KIBS从业人员总数增加,KIBS增加值增加,问题是KIBS增加值的增长速度低于从业人数增长速度。其根本原因是KIBS从业人员的行业技能、专业知识不能满足KIBS发展的需求。提升知识密集型服务业的质量,湖北省政府不仅要创造环境和条件,及时出台促进KIBS行业发展的法律法规,鼓励龙头企业大力发展KIBS行业起模范带头作用,完善计算机软硬件设施,也要有对教育事业进行改革的决心,提升学生的素质和专业技术知识能力,为KIBS更好发展提供人才支撑。     

供应商创新能力有利于企业创新能力提升吗？——基于技术距离视角的实证研究

供应商是企业创新的重要来源。然而,供应商创新能力是否差异化影响了企业利用式和探索式创新能力呢？并且上述影响是否随着双方技术距离变化而发生改变呢？基于制造业上市公司数据,文章研究了供应商创新能力和技术距离对于企业不同类型创新能力的影响。结果显示,与创新能力强的供应商合作可以显著提升企业利用式创新能力,但抑制了企业探索式创新能力。企业供应商间技术距离和企业探索式创新能力正相关,和企业利用式创新能力负相关。进一步的研究发现：技术距离负向调节了供应商创新能力和企业利用式创新能力之间的关系。随着技术距离的增加,技术距离将逐渐消弱并最终逆转供应商创新能力对于企业利用式创新能力的正面影响;技术距离正向调节了供应商创新能力和企业探索式创新能力之间的关系。技术距离较大时,供应商创新能力和企业探索式创新能力正相关。技术距离较小时,供应商创新能力和企业探索式创新能力负相关。文章深化了现有理论对供应商知识整合的认识,为企业通过供应商选择提升自身创新能力提供了有益启示。     

Bridging what we know: The effect of cognitive distance on knowledge-intensive business services produced offshore

The rise of offshoring of knowledge-intensive business services (KIBS), causing a physical separation between clients and service providers in co-created services, is a major trend in practice but challenges existing theories. International business literature has addressed many types of distance that may affect (service) offshoring, such as cultural or geographic distance. However, limited emphasis has been placed on the implications of differing cognitions of individuals that produce a cognitive distance (CD). We address this gap and ask how increased CD through offshoring affects KIBS production processes. This conceptual paper focuses on how CD interacts with the modularity of different process stages in service production and what effect CD has on repeated production processes. In order to do so we first predict what stages of KIBS production processes can be offshored and what implications offshoring has on these services. We contribute to literature by deepening the understanding of CD and providing a process perspective on KIBS offshoring that looks at modularity within services, rather than firms as bundles of modular production, and on the impact repeated production processes have on service characteristics.     

The role of intermediate demand and technology for international competitiveness of the KIBS sector: evidence from European Union countries

In this paper, it is tested whether intermediate consumption of knowledge-intensive business services (KIBS) in the economy and technology advancement in the KIBS sector (measured by R&D expenditures) affect the international competitiveness of a country's KIBS sector. First, the definition of KIBS trade, in light of the available data from the balance of payments statistics, is presented. Then, using a panel data set from the EU countries over the period 2000–2009, a panel cointegration approach to estimating the model is adopted. The empirical study shows that among the old EU countries only those with high income are competitive in KIBS exports. Estimation results demonstrate that their competitiveness in KIBS exports is positively determined by domestic and imported KIBS intensity in the economy, as well as by the KIBS sector's technology advancement. The new EU countries usually were not competitive in KIBS exports, and those which were successful in this field seem to have derived their success mainly from international outsourcing rather than from building their own capacities. Their competitiveness in KIBS exports was positively determined by the KIBS sector's endowment in human capital, or via domestic KIBS intensity in the economy together with lower labour costs.     

Uncovering the role of cross-border strategic alliances and expertise decision centralization in enhancing product-service innovation in MMNEs

Research is needed on effective servitization by multinational enterprises. This study examines whether Manufacturing Multinational Enterprises (MMNEs) can obtain better servitization outcomes by partnering with Knowledge Intensive Business Service (KIBS) firms and or by internationalizing their service function. In addition, the paper analyses the centralization of management decisions of human resources as an organizational mechanism to overcome coordination failure between product and service units. Our primary research data contain survey responses from 285 MMNEs collected in cooperation with an industry partner. Results show that cross-border strategic alliances and expertise decision centralization are critical to enhance product-service innovation.