Strategic positioning,timing of entry,and new product performance in business-to-business markets: do market-oriented firms make better decisions?

Purpose: The mechanism by which market orientation contributes to positional strength of a new product, appropriate timing of entry to the market, and new product performance is examined in a business-to-business (B-to-B) context.

Methodology/Approach: We examine the role of new product positional strength and the role of timing of entry in the market orientation—new product performance relationship using 178 firms operating in the B-to-B market.

Findings: The results show that establishing a new product’s positional strength is a key step in the success of the new product. Market orientation does not directly influence new product performance. Instead, it shapes a new product’s positional strength, which, in turn, positively influences new product performance in the B-to-B market. Timing of entry decision for the new product, shown to be an outcome of its positional strength, is not a determinant of new product performance.

Research implications: We depict the tactical process in new product success and highlight the role of new product positional strength in linking market orientation and new product performance.

Practical implications: The findings reveal that market-oriented firms achieve superior new product performance through well-defined positioning strategy for a new product, not rapidity of action.

Originality/Value/Contribution: This study explains how market orientation influences new product performance in the B-to-B market, taking into consideration new product positional strength and timing of entry.     

Adaptation of Marketing Mix Elements in International Markets

ABSTRACT

This research identifies the extent to which individual marketing mix elements are adapted for international markets and how company, industry, and market factors influence the level of adaptation. The study is based on a survey of executive-level managers in U.S.-based companies that market products internationally. The survey obtained information on the extent of adaptation across the marketing mix elements and on company, industry, and market factors that influence this process. The results indicate that adaptation is greatest for distribution, followed by price, promotion, and product. Product adaptation is influenced by market factors, price adaptation is influenced by market and industry factors, promotion adaptation is influenced by market factors, and distribution adaptation is influenced by company factors. The results of the research can be used to both understand and manage the extent of adaptation necessary for products in international markets.     

Optimal Timing of Advertising with Demand Spillovers

We construct a model of a horizontally differentiated duopoly with demand spillovers in which advertising influences the willingness-to-pay of consumers for products and thereby affects not only market share, but also the level of market demand. Furthermore, firms decide the timing as well as the level of advertising. We first derive a subgame perfect Nash equilibrium and Stackelberg equilibria in the advertising competition. Then, using the framework of an endogenous timing decision game with an observable delay (i.e., Hamilton and Slutsky, Games Econ Behavior 2: 29–46, 1990), we consider the optimal timing of advertising. We demonstrate that the optimal timing depends on the degree of demand spillovers and the product substitutability. In particular, if there are sufficient asymmetric demand spillovers between firms, there is a unique Stackelberg equilibrium in the advertising competition, in which the firm providing the product with small (large) demand spillovers chooses to invest in advertising early (late), regardless of the mode of competition.     

Unfolding market vision quality: understanding its dimensions,drivers, and before-launch performance

ABSTRACT

While prior research has recognised the importance of developing radical and really new product innovations for long-term business success, the factors underpinning successful development of such ‘market-driving’ innovations remain elusive. This study unfolds the extrinsic and intrinsic dimensions of market vision (MV) quality and investigates their drivers, the organisational and individual dimensions of market visioning competence (MVC). Further, it examines the extent to which MV dimensions influence before-launch performance – specifically, the ability to maintain breakthrough integrity (BI) of new products and achieve early success with customers (ESC) with market-driving innovations. Using a sample of 179 managers of innovative companies in Thailand, the results highlight that the MVC organisational dimension acts as a key driver for both dimensions of MV quality. While the MV extrinsic dimension influences BI, the instrinsic dimension of MV influences ESC – and ultimately, BI influences ESC. Research implications exist to advance the development of market-driving innovations.     

Strategic recommendations for new product adoption in the Chinese market

ABSTRACT

This study extended current understandings of the relationships among domain specific innovativeness (DSI), the desire for unique consumer products (DUCPs), perceived new product characteristics (PNPCs), and Chinese consumers’ new product adoption behavior. It also investigated the indirect effect of vicarious learning behavior on Chinese consumers’ acceptance of new products. Data was collected in Shanghai, China. The results demonstrated that DSI and PNPCs were the primary drivers of new product adoption. The study also showed that PNPCs played a mediating role in the relationship between vicarious learning and the adoption of new products by Chinese consumers. The results confirmed the predictive power of DSI and how PNPCs affect Chinese innovative buying behavior. The results also suggest that PNPCs facilitate Chinese consumers’ new product learning behavior.     

Improving New Product Quality: An Empirical Study of Product Development Teams in Taiwan

ABSTRACT

The role of team and organizational factors affecting new product quality and their interactions as moderating the effects are examined. Results from a domestic study suggest that new product quality is positively affected by information capability in the team and quality orientation in the firm; in contrast, it is negatively related to the innovativeness of the new product as seen by the firm and speed-to-market pressure in the team. However, teams' information capabilities alleviate the negative effect of innovativeness on quality. Quality orientation lessens the relationship between information capability and new product quality. Functional diversity and tenure diversity do not affect new product quality. In addition, managerial implications and directions for future research are proposed.     

When Fiction becomes Fact: Effect of Reverse Product Placement on Consumer Attitudes

ABSTRACT

This exploratory study investigates the persuasive effects of reverse product placement (RPP)—subsequent commercialization of fictional brands from entertainment media into real world products—comparing it with product placement (PP). Persuasion Knowledge Model and Attribution theory were applied to frame hypotheses of effects on brand attitudes along with the constraining effect of skepticism. A mixed test design revealed presence of persuasion knowledge, recognition of persuasive intent, and negative effect of skepticism for PP, but not for RPP. RPP also had a stronger, positive effect on consumer attitudes. Potential application of RPP in new product development and adoption is discussed.     

Market Potential Estimation in International Markets: A Comparison of Methods

ABSTRACT

Marketers use various market potential estimation techniques in international markets. These include method of analogy, proxy indicators, chain ratio method, time series analysis, and multiple regression modeling. This study shows how demand or market potential can be estimated using these methods and compares the findings. The study should be useful to both managers and academics interested in the theory and practice of demand estimation. Although emerging markets and durables are used as examples, the methods discussed are universal and can be applied in any country market.     

Using Trade Shows Throughout the Product Life Cycle

Abstract

Trade shows have long been recognized as an important marketing tool when introducing new products. This study examines the effectiveness of trade shows across the product life cycle (PLC). The results indicate that trade shows are an effective promotion tool for products in any stage of the product life cycle, but the nature and objectives of show use change over the life cycle.     

Foreign demand shocks,product switching,and export product quality: Evidence from China

Using Chinese customs data spanning from 2000 to 2013, we explore how foreign demand shocks in exporting markets impact product switching, factor adjustments, and export quality of Chinese exporting firms. We document that positive demand shocks would render firms to expand product scope by increasing the number of added varieties and decreasing the number of dropped varieties. In line with the expansion of product scope, firms adjust their factor reallocations by hiring more employees and producing in a more capital-intensive way when facing higher positive demand shocks. Higher capital intensity induces productivity improvement, and thus increases firms' export revenue, export price, and export-product quality. We also document that positive foreign demand shocks render firms to concentrate less on their core varieties by skewing their export sales away from the best performing products.     

The causes of product deletion in British manufacturing companies∗

Increasing technological and market changes present companies with business opportunities which demand that firms match their capabilities to these changes. In short, the greater the change in the firm's environment, the greater the need to develop the product mix in consonance with the environment. This need for the development and redevelopment of the product mix—which is the essence of product policy—has resulted in a continual interest on the part of both academics and practitioners in innovation and new product development (NPD) (Rothwell et al. 1974, Gardiner and Rothwell 1985, Cooper 1979, 1984, Johne and Snelson 1987, Parkinson 1980). Yet to equate product mix change with product proliferation leads to an incomplete understanding of product policy which eclipses the crucial tasks of identifying and withdrawing products which no longer contribute to the company's goals. This article addresses the latter issue by discussing the way in which products like these come under the scrutiny of management and it explores the various triggers of product deletion.     

What does the Chinese market need? An empirical study of the determinants of Chinese imports, 1996–2008

This study provides an in-depth analysis of the determinants of import demand in China through a multilevel approach. Using disaggregated data over 1996–2008 and a dynamic panel model, we find that the Chinese import market is predominantly characterized by quality competition. However, the nature of the competition varies across different industries. In line with theory, quality plays an important role in industries that are characterized by the potential for quality improvement and product differentiation, whereas price is key in industries in which quality and product differences are rather small. Moreover, private consumption expenditure is more influential than other categories of expenditures. Additionally, variables that can influence the relative price of import products, such as the exchange rate, tariffs and the domestic price index, also have an impact on import demand.     

Exploring the Role of Product Development Capability for Transforming Marketing Intelligence into Firm Performance

ABSTRACT

Purpose: This study examines the role of product development capability for transforming marketing intelligence activities into firm performance on industrial markets.

Methodology/Approach: The authors apply structural equation modeling to analyze survey data from 342 industrial manufacturing companies.

Findings: Results reveal that sales integration and holistic macroeconomic view are particularly important features of the marketing intelligence capability on industrial markets to gain additional insights in order to develop products successfully. Results also reveal that product development capability transforms the marketing intelligence activities into firm performance on industrial markets.

Research Implications: This study offers new insights on marketing theory by extending and concretizing the concept of market orientation to a broader concept of the marketing intelligence capability for industrial markets. Further, this research reveals that the product development capability serves as a mediator to business performance.

Practical Implications: This study’s systematic and tangible outline of the dimensions of marketing intelligence and its link to the product development capability helps firms to better understand how to capitalize on market orientation’s potential values.

Originality/Value/Contribution: This research (a) reveals the relevant dimensions of marketing intelligence on industrial markets and (b) shows how the product development capability tranforms marketing intelligence activities into firm performance on industrial markets.     

Strategy for New Product Development

Abstract

This study evaluates the reasons why new products fail, and recommends a Strategy for New Product Development to avoid such failures. Using a sample of four products, the Ford Edsel, Coca-Cola's New Coke, the Sony Betamax, and the RCA Videodisc, where the introduction of a new product was unsuccessful, as research data, it is determined that the most common reasons for a products failure are poor planning, poor management, poor concept, poor execution, poor use of research, poor technology, and poor timing. A recommended strategy for successful new product development includes a sound concept, an environmental assessment, management and planning, technological feasibility, research, quality assurance, and customer feedback.     

Exploring the drivers of new product success for businesses in Asia: a meta-analysis

Even though a large amount of research has investigated how different factors impact new product performance in different contexts, little attention has been paid to exploring the drivers of new product success for businesses in Asia. This study therefore focuses on this issue by using a meta-analytic approach to aggregate the empirical findings of studies published before 2011. By controlling several contextual factors (product type, unit of analysis and time), the results from generalized least-squared analyses show that the predictor–performance relationships are stronger for Asian firms when the predictors are market orientation, marketing synergy, technological synergy, product advantage, product innovativeness, cross-functional integration, top management support, pre-development proficiency, technological proficiency, market potential and technological turbulence. In addition, the results also reveal that most of the performance effects of the predictors are different between low-technology and high-technology products.     

Convenience,Price, Product

Abstract

This study examines the factors motivating consumers' purchases of specialty food and beverage products via the Internet. While convenience is often cited as a motivating factor, price and product selection have also been identified. This study considered convenience in terms of time, space, and effort. It also identifies several specific sub-categories for price and products. Among respondents who had made a recent online purchase, convenience-related issues were most frequently cited as being relevant to the purchase decision. Product-related factors were important for nearly one-third of the respondents. Price was of relatively little importance.     

Home in Balance

Abstract

OBJECTIVE For market control to be successful, two conditions have to be fulfilled. The first is that the authorities succeed in collecting sufficient data on the products and their safety hazards. The second condition is that, after finding a hazardous product on the market, the authorities have sufficient means and methods available to make the manufacturer or importer repair the product or withdraw it from the market. In Finland, the product safety authorities have organized market control in practice through local control authorities, aiming to reach a common goal by means of cooperation. The aim is to clear up and further develop the control of the products placed on the market. The ‘field control’ and testing of the products should form a well-functioning whole. Market control activities must be escalated. There is a need for a common control practice.

METHODS The guidance and training of local authorities is the key element. In order for market control to function efficiently, the local control bodies should be given detailed guidance on all aspects of the products to be controlled, the methods of control and the reporting, feed-back and exchange of information. The motivation of the control bodies is also important. The method used in Finland is to choose a few product groups at a time, each of them being subjected to a short-term control according to the instructions of the leading control authority.

RESULTS In 1992 five product groups were inspected. These were chocolate eggs containing a surprise toy, the fire safety of upholstered sitting furniture, markings on toys, the amount of formaldehyde in textiles and markings on heat candles and lanterns. The number of inspected market places totalled 1268 and that of inspected samples 1919. The control measures used were oral remarks, written demands for changes, product specific instructions and others, which amounted to 1093. In the spring of 1993 four product groups were inspected, namely the markings on jacks, chocolate eggs containing a suprise toy, the markings on cosmetic products (shampoo, hair care, and shower gel) and the markings on toys. In total, 2370 market places

CONCLUSIONS Market control has had a favorable reception at the local level, perhaps because the need for this kind of guidance and training has been so evident. This has helped the authorities to chart the various problems of market control, which is assumed to increase the efficiency of the control. In addition, the local authorities have gained much valuable experience, which will be of great assistance when developing market control into a uniform and commensurable system. The leading control authority must know the results of the control in order to be able to set priorities for its activities and to have a truthful picture of the market situation. What is the best way of organizing continuous collection of control data at the local level is a question that must also be solved.     

A Comparison of Buyback and Trade‐In Policies to Acquire Used Products for Remanufacturing

We study how acquisition policies for used products as a source for a remanufactured consumer product affect system performance. We introduce a consumer choice model of new product purchase and used product return, which is consistent with the classic Bass diffusion model of sales over time. We capture new and remanufactured product sales, the evolution of the install base, and consumer return and repurchase decisions over the life cycles of new and remanufactured product. Our analyses lead to two main findings on the acquisition policies. First, if the buyback price is less than the margin of a new product, then a trade‐in policy is likely to yield higher profit than a buyback policy. Second, we show that the profitability is highest when the time lag between the introduction of a new product and initial demand for a remanufactured version of the product is at or near the sweet spot, which is the age of the product at which the costs of acquisition and remanufacturing are at minimum. Further, when the time lag between the introduction of a new product and initial demand for its remanufactured version is near the sweet spot, then simple pricing methods are close to optimal.     

A Micromodel of New Product Adoption with Heterogeneous and Forward-Looking Consumers: Application to the Digital Camera Category

We develop an empirical model for the adoption process of a new durable product that accounts for consumer heterogeneity as well as consumers forward-looking behavior. Accounting for heterogeneity is important for two reasons. As the mix of consumers with different preferences and price sensitivities could change over time, firms need to update their marketing strategies. Further, it allows for a variety of shapes for the aggregate adoption process over time. As prices for durable and technology products fall over time with firms continually introducing enhanced products, consumers may anticipate these prices and improvements and delay their purchases in the product category. Forward-looking consumers optimize purchase timing by trading off their utilities from buying the product and their expectations on future prices, quality levels, and brand availability. Such forward-looking behavior will result in price dynamics in the marketplace as price changes today influence future purchases. And it results in different shapes of the new product sales pattern over time by influencing the time to take-off. We show how the parameters of our model can be estimated using aggregate data on the sales, prices, and attributes of brands in a product category. We apply our model to market data from the digital camera category. Our data are consistent with the presence of both heterogeneity and forward looking behavior among consumers. At the product category level, we are able to decompose the effects of the entry of Sony into primary demand expansion and switching from other brands. At the brand level, we find that there exist several segments in the market with different preferences for the brands and different price sensitivities leading to differences in adoption timing and brand choice across segments. For a given brand, we show how the changing customer mix over time has implications for that brands pricing strategies. We characterize how price effects vary across brands and over time and how price changes in a given time period influence sales in subsequent periods. Model comparison and validation results are also provided.