Cost-Benefit Analysis for the Selection,Migration, and Operation of a Campus Management System

An increasing number of students, together with organizational and technological requirements, pose new challenges for universities. For these reasons, Campus Management Systems provide a solution for the necessary IS-support in student administration. In order to ensure cost-effectiveness, an extensive cost-utility analysis of the campus management systems under consideration is required. The process model illustrated here facilitates a ten-step cost-utility analysis for the selection, migration and operation of a campus management System. The process-oriented approach addresses the challenges posed by cost and benefit allocation. The subsequent ten steps, using the case analysis of two large German universities, show that the implementation of an integrated campus management system can lead to significant cost saving effects. The presented process model enables comparative calculations of differences with regard to the alternatives. The approach enables a comprehensive decision-support system for the selection of a university-specific and individually applicable campus management system.     

Impact of IT Service Management Frameworks on the IT Organization

Over 90 percent of companies are estimated to use IT Service Management (ITSM) frameworks, yet there is little research on their benefits to the Information Technology (IT) department and the business units. An international survey of 491 firms was conducted to assess the benefits of the IT Infrastructure Library (ITIL), the de-facto ITSM framework, specifically on how these benefits evolve as companies increase their adoption of the ITIL model. Also studied are the perception of challenges of the implementation and the number of ITIL processes implemented in relation to the progress of the adoption of ITIL. Results indicate that as the maturity of implementation increases, the perception of challenges decreases. Findings also show that as the maturity of implementation increases, the number of realized benefits increases, as well as the number of implemented ITIL processes. Implications for practitioners and researchers are also discussed.     

A Systematic Literature Review on Islamic Values Applied in Quality Management Context

The dominant framing of the political corporate social responsibility (CSR) discussion challenges the traditional economic conception of the firm and aims to produce a paradigm shift in CSR studies wherein the traditional, apolitical view of corporations’ roles in society is replaced by the political conception of CSR. In this paper, we show how the major framing of the political CSR discussion calls for a redirection to take international hard legal and moral regulations, as well as the need for the boundaries between business and politics into account.     

Computer users’ ergonomics and quality of life – evidence from a developing country

This study is aimed at investigating the quality of workplace ergonomics at various Pakistani organizations and quality of life of computer users working in these organizations. Two hundred and thirty-five computer users (only those employees who have to do most of their job tasks on computer or laptop, and at their office) responded by filling the questionnaire covering questions on workplace ergonomics and quality of life. Findings of the study revealed the ergonomics at those organizations was poor and unfavourable. The quality of life (both physical and mental health of the employees) of respondents was poor for employees who had unfavourable ergonomic environment. The findings thus highlight an important issue prevalent at Pakistani work settings.     

Organizational and Technological Options for Business Process Management from the Perspective of Web 2.0

Corporate operative systems are often highly dynamic, a fact which is only insufficiently taken into account by recent process management approaches. In contrast, the perspective of Web 2.0 opens up new options for action in process management. In this contribution, we figure out new organizational and technological options of process management using a design-oriented research approach. The analysis especially considers the aspects of self-organization and collective intelligence in process management. We conceptually develop options for action and illustrate them based on a prototype platform for process management. The paper is complemented by a presentation of real-world application scenarios in the construction industry and results of an evaluation of the design-oriented research approach.     

Trade and trade policy with differentiated products: A Chamberlinian – Ricardian model. A comment

Abstract

This paper shows that the results of Venables (1987 Venables, A. 1987. Trade and trade policy with differentiated products: a Chamberlinian – Ricardian model. The Economic Journal, 97: 700–717. [Crossref], [Web of Science ®] , [Google Scholar]) depend critically on the assumption that there are no fixed costs of trade. The introduction of fixed costs of exporting, while making the model more consistent with the empirical evidence, leads to the opposite conclusion that technological progress in one country cannot harm the welfare of its trading partner. However, the results can be obtained in a richer setting with heterogeneous firms.     

Proposal for Components of Method Design Theories

Gregor and Jones have proposed components for design theories, building on theory concepts from behavioural sciences and prior publications. Their design theory structure addresses IT artefacts in general, not specific to any type, such as constructs, models, methods or instantiations. Their work is an important contribution to the academic discussion of design theories. The authors are building on this and believe that specialised design theory structures for different types of artefacts further increases utility, usability and acceptance of the components for both academia and practise. They have analysed each of the components published by Gregor and Jones and proposed refinements specific to method design artefacts wherever applicable. For each component, they derive evaluation criteria and present examples of method publications fulfilling the criteria. They argue that by presenting method design theories according to this structure the contribution of method design artefacts to the body of knowledge will increase.     

Effect of electromagnetic field accompanying the magnetic resonance imaging on human heart rate variability – a pilot study

The effect of electromagnetic field on cardiovascular system in the literature is defined in ambiguous way. The aim of this study was to evaluate the effect of electromagnetic field on the heart rate variability (HRV) during the examination with magnetic resonance. Forty-two patients underwent Holter ECG heart monitoring for 30 minutes twice: immediately before and after the examination with magnetic resonance imaging (MRI). HRV was analysed by assessing a few selected time and spectral parameters. Is has been shown that standard deviation of NN intervals (SDNN) and very low frequency rates increased, whereas the low frequency:high frequency parameter significantly decreased following the MRI examination. These results show that MRI may affect the HRV most likely by changing the sympathetic-parasympathetic balance.     

Some Antecedents and Consequences of Ethical Leadership: An Examination Using the Kings of Judah From 931 bc to 586 bc

This study examines some antecedents and consequences of ethical leadership. Using a dataset from the King James Version of the Bible, I argue for and propose that maternal influence will lead to leaders being ethical while paternal influence appears to have no impact on leaders being ethical. I also argue and propose that ethical leaders are more likely to achieve longer tenures and to lead their organizations to better performance. I develop propositions based on the findings from the analysis of my qualitative and quantitative data.     

Economics and Antitrust Enforcement: The Last 25 Years

Abstract

Economics has reshaped antitrust enforcement over the last quarter century. Its impact has been most dramatic in merger analysis, with the shift toward unilateral effects theories and away from market concentration-related theories of collusion. Progress on both the theoretical and empirical fronts has also changed enforcement priors and competitive analyses concerning vertical restraints and monopolization. Economists also have made valuable assessments of the effectiveness of antitrust enforcement, though more work in this area is needed.     

A method for calculating export supply and import demand elasticities

This article has a dual aim. First, it sets out to underline a learning-by-exporting effect in Spanish firms between 1991 and 2002. It further seeks to outline the conditions allowing firms to benefit from these spillover effects. Using a propensity score matching method, a group of firms having entered the export market (treatment group) is compared with a similar group of non-exporting firms (control group), and difference-in-differences regressions are carried out. The results show a cumulative productivity differential of 32% for the first four years of exporting, with continuous improvement in productivity. After three years of exporting, productivity gain is still approximately 10%. This study shows that increases in capacity utilisation and competitive pressure from foreign markets are insufficient to explain this causal link between exporting and total factor productivity (TFP). It is thus possible to deduce the presence of a learning-by-exporting effect, benefiting firms with sufficiently qualified employees and which are already engaged in international relations (due to foreign suppliers and/or foreign equity participation).     

IT Governance and Types of IT Decision Makers in German Hospitals

Growing expenses for health care services in hospitals stress the potential of a well applied IT governance for cost reduction, productivity gains and a possible source for competitive advantages. The underlying explorative study analyzes the current status of IT governance through a survey among 206 IT decision makers in German hospitals. The quantitative analyses show that the most important requirements of IT managers for IT are the optimization and standardization of processes, that IT investments shift from administrative to medical IT applications, and that private hospitals display relatively higher IT budgets than do non-profit or public hospitals based on financial turnover. Further, two types of future IT decision makers are empirically identified. The types differ regarding their future role as initiators for process optimization and regarding the degree of involvement in strategic decision making.     

Client Relationship Marketing Practices: An Exploratory Study of the Legal Industry

This article aims to identify and examine the responsibilities of the marketing specialists and legal practitioners in the legal industry at different stages of the client relationship development process. A conceptual framework is proposed to analyse the single case study of this research. The relationship marketing practices of a global law firm were examined through fifteen in-depth semi-structured interviews with key personnel. Ten client relationship marketing practices were identified. Whereas organising and attending social events, managing the communications or interactions process, managing the cross-selling, service recovery, changing the impression, truly understanding clients' businesses and industries and other small little gestures are similar to the findings of Claycomb and Martin (2002), social bonds beyond the professional level, treating every job seriously regardless of the size, and utilising client relationship management software were three practices that emerged from this study. Although the ten practices presented are pivotal in contributing to a successful client relationship, further research is needed to examine the effects of each practice and the quality of the client relationship. This article demonstrates that in order to succeed in the highly competitive marketplace, law firms need to understand not only the potential outcomes of each relationship marketing practice but also how to practice it systematically. A new relationship development process model incorporating the essence of the customer relationship life cycle was developed and its practicality was confirmed by the research findings.     

On the Relevance of Design Knowledge for Design-Oriented Business and Information Systems Engineering

In general, research in business and information systems engineering (BISE) focuses on the design of business information systems. So far, the prevailing design-oriented research has taken a technique-oriented perspective, which focuses on the creation and application of innovative techniques such as methods, models, software prototypes, and similar artifacts for system design. In this paper we argue that design knowledge is of considerable importance for system design. Relevant design knowledge includes, for example, knowledge about design objectives, design techniques, and effects resulting from the use of techniques. This design knowledge can be produced, evaluated, and used in a scientific way. In this paper we present necessary basics for conceptualizing design knowledge. We illustrate the applicability of the conceptual foundations and the relevance of design knowledge using the example of “event-driven process chains (EPC)”. A discussion of implications of the presented results and future challenges for design-oriented BISE concludes the contribution.     

Managing Institutional Complexity: A Longitudinal Study of Legitimacy Strategies at a Sportswear Brand Company

Multinational corporations are operating in complex business environments. They are confronted with contradictory institutional demands that often represent mutually incompatible expectations of various audiences. Managing these demands poses new organizational challenges for the corporation. Conducting an empirical case study at the sportswear manufacturer Puma, we explore how multinational corporations respond to institutional complexity and what legitimacy strategies they employ to maintain their license to operate. We draw on the literature on institutional theory, contingency theory, and organizational paradoxes. The results of our qualitative longitudinal study show that managing corporate legitimacy is a dynamic process in which corporations adapt organizational capacities, structures, and procedures.     

Don't Distract Me When I'm Media Multitasking: Toward a Theory for Raising Advertising Recall and Recognition

Media multitasking, such as using handheld devices like smartphones and tablets while watching TV, has become prevalent, but its effect on the recall and recognition of advertising has been the subject of limited academic research. We contend that the context in which multitasking takes place affects consumer memory for advertising delivered via the primary activity (e.g., watching television). Specifically, we identify the importance of the degree of (a) congruence between the primary and second screen activity and (b) social accountability of second-screen activities. We test our typology empirically by examining the determinants of next-day recall and recognition for billboard advertisers (perimeter board advertisements) of a televised soccer match. In line with our theory, in most cases media multitasking leads to worse recall and recognition. However, in situations where there is congruence between primary- and second-screen activities, and secondary activities have a higher level of social accountability attached to them, advertising recall and recognition improves.     

Advertising targeting young children: an overview of 10 years of research (2006–2016)

A review of 138 published academic articles was conducted to provide an up-to-date and comprehensive overview of academic research of the past decade (2006–2016) on advertising directed to young children up to 12 years old. The research overview resulted in a conceptual framework comprising five research domains that were found to be most prominent. For each of these five domains, an overview, discussion and future research agenda is presented. We conclude that much of the research of the past decade included food advertising and its effects. Progress has been made in the domain of children's advertising processing, specifically with regard to advertising literacy. Despite the growing importance of embedded advertising, many of the new ad formats remain neglected (e.g. native and mobile advertising). Additionally, only a few studies investigated which executional factors (e.g. humour) are effective in advertisements to target children and social influences are also less often considered.