Destination Attractiveness Drivers among Urban Hostel Tourists: An Analysis of Frustrators and Delighters

This study is based on data from 679 tourists staying at hostel accommodation facilities in Zagreb, a propulsive city‐break destination in Central Europe. Besides providing insight into the socio‐demographic and behavioural characteristics of hostel tourists, this study uncovers determinant destination attributes influencing their perceptions of destination attractiveness. In particular, impact asymmetry analysis identified potential sources of delight and frustration among hostel tourists. Since the hostel tourist segment, as such, is almost completely unconsidered in contemporary tourism research, partly covered only by a few studies on youth travellers and backpackers, the results of this case study are valuable to both practitioners and researchers related to the hostelling industry and city destination marketing organizations. Copyright © 2015 John Wiley & Sons, Ltd.     

The influence of foreign direct investment on accommodation patterns in Vietnam as a result of the open-door policy

Before the ‘open-door’ policy doi moi, the Vietnamese government had monopolised all sectors of tourism in the country. In 1987, one year after the beginning of doi moi, the state issued the Law on Foreign Investment, which encouraged foreign direct investment (FDI) in Vietnam, especially in the tourism industry. This article examines the influence of the resulting influx of FDI on tourism accommodation patterns in Vietnam. A synopsis of policy and background of FDI in Vietnam accommodation is followed by an examination of developments, projects and experiences in this field since doi moi. The article then investigates the effects of FDI in Vietnam tourism accommodation on developments and practices in Vietnam's accommodation market, including the traditional state-owned accommodation sub-sector. The article integrates insights gained from interviews with operators of joint venture and state-owned hotels in Vietnam.     

Astro-tourism conceptualisation as special-interest tourism (SIT) field: a phenomonological approach

ABSTRACT

This study conceptualises astro-tourism as a nature-based tourism phenomenon and illustrates its positioning as a special-interest tourism (SIT) field using a phenomenological approach. In the process, this baseline research study contributes to this relatively new tourism field’s foundational research aspects, such as developing a definition and, examining its articulation with destination image. It finds that astro-tourism is based on the interest of tourists in sky-related activities such as dark sky observation and astrophotography, most often in a nature-based context. The findings can be utilised to develop astro-tourism as a new medium in conceptualising tourism destination image by combining destination earth features as well as sky features. Targeting sky features of a destination combined with the earth facilities to attract tourists is one of the new opportunities to deliver unique tourism products.     

Going beyond the traditional destination competitiveness – reflections on a smart destination in the current research

ABSTRACT

This paper reviews the literature on tourism destination competitiveness from different aspects, focusing on comparative and competitive advantages. Also, the paper highlights the importance of information and communication technologies (ICTs) in tourism destinations and their increasing impact on the achievement of destination competitiveness. Thanks to the wider application of ICTs in tourism, tourists nowadays are well informed and have access to global market which creates a new dynamic environment by creating a smart demand. Since smartness emphasizes on ICT-based tools, including smartness integration for value co-creation, it can increase and enhance destination competitiveness. In this regard, special emphasis is placed on exploring the core components of smartness and smart tourism destination.     

The effect of service quality and satisfaction on destination attractiveness of sub-Saharan African countries: the case of Ghana

This paper examines the functional forms of service quality (SQ) and satisfaction in relation to destination attractiveness. It focuses on the varying influence of destination characteristics, customer economics, and demographic variables to explore how SQ might be used to improve value positioning and, therefore, potential attractiveness of Ghana as a destination choice for tourists. Using methods triangulation data collection protocol, the paper finds causal links between SQ and selected composites of destination attractiveness (destination attributes, support services, facilities, and people-related factors) in the degree to which they influence customer satisfaction and return-visit intentions. The paper contributes refreshing insights useful for segmentation marketing, tour planning, and product/service development. The implications are far-reaching when considered alongside the fact that Ghana is relatively a new entrant into the organised tourism marketing arena and has the consequent imperative to scale-up structural and human capabilities to compete effectively with the more established global competitors.     

Sport events and integrated destination development

Sport events are recognised as contributing to the development of tourism destinations, both through direct visitation and through destination image building, and yet they are not well understood in terms of their contribution to the development of destination networks. The development of the ‘tourism destination framework’ by Haugland, Ness, Grønseth, and Aarstad [2011. Development of tourism destinations: An integrated multilevel perspective. Annals of Tourism Research, 38(1), 268–290.] is supported by five propositions which are assessed here, in the light of the evidence collected from Sail Port Stephens and other published studies. Overall, the results support the propositions, and further suggest that sport events can become a mechanism through which destinations can develop products and services that utilise resources and competencies across several firms to contribute to destination development.     

Satisfaction as a determinant of tourist expenditure

The main aim of this study is to analyse the influence of tourist satisfaction with the tourism offering on tourist expenditure in the destination. Quantitative analysis is based on 523 self-administered questionnaires collected from tourists visiting Rijeka and the Opatija Riviera (Croatia) during the summer of 2014. Principal component analysis was conducted on 22 elements of the offering in order to reduce the dimensionality of satisfaction with the tourism offering, resulting in four dimensions of satisfaction. Regression analysis was conducted with the log of daily expenditure as a dependent variable. The results revealed that only one satisfaction dimension (related to the diversity of facilities) out of the four proved to be a significant predictor of tourist expenditure in the destination. The study also confirms that family income, type of accommodation, past behaviour and length of stay significantly influence daily expenditure.     

Towards a Framework for Food Tourism as an Element of Destination Marketing

Local and regional food holds great potential to contribute to sustainable competitiveness in a destination. An analysis of the literature and promotional material of South African and key international destinations, however, indicate that the contribution of food to sustainable tourism and the marketing of destinations has received very little attention globally, as well as in South Africa. A framework and guidelines for developing and implementing food tourism could enable destination marketers and entrepreneurs to optimise the tourism potential of local and regional food. To this end a food tourism destination-marketing framework was conceptualised, which was based on the findings of a South African situation analysis and international trends and best practices. The South African situation analysis entailed an empirical investigation among regional and provincial destination marketing organisations to determine the current status and future potential and food tourism initiatives as a key component of destination marketing in South Africa. To support the food tourism destination marketing framework, two key tools were developed, namely TOURPAT (a tourism and culinary atlas linked to a geospatial database) and PAT (a product potential and attractiveness tool). The framework and tools were tested in a South African destination and provided the stakeholders with mechanisms to develop and implement food tourism. This paper outlines the key components and an evaluation of the framework and tools that have been developed. Guidelines and recommendations for the development, packaging and marketing of local and regional foods are postulated. Proposals for future research are also outlined.     

The path of least resistance explaining tourist mobility patterns in destination areas using Airbnb data

Destination attractiveness research has become an important research domain in leisure and tourism economics. But the mobility behaviour of visitors in relation to local public transport access in tourist places is not yet well understood. The present paper seeks to fill this research gap by studying the attractiveness profile of 25 major tourist destination places in the world by means of a ‘big data’ analysis of the drivers of visitors' mobility behaviour and the use of public transport in these tourist places. We introduce the principle of ‘the path of least resistance’ to explain and model the spatial behaviour of visitors in these 25 global destination cities. We combine a spatial hedonic price model with geoscience techniques to better understand the place-based drivers of mobility patterns of tourists. In our empirical analysis, we use an extensive and rich database combining millions of Airbnb listings originating from the Airbnb platform, and complemented with TripAdvisor platform data and OpenStreetMap data. We first estimate the effect of the quality of the Airbnb listings, the surrounding tourist amenities, and the distance to specific urban amenities on the listed Airbnb prices. In a second step of the multilevel modelling procedure, we estimate the differential impact of accessibility to public transport on the quoted Airbnb prices of the tourist accommodations. The findings confirm the validity of our conceptual framework on ‘the path of least resistance’ for the spatial behaviour of tourists in destination places.     

Measuring underreporting in accommodation statistics: evidence from Italy

The aim of this paper is to provide a new measure of the underreporting of accommodation statistics in Italian domestic tourism. The analysis employs information from different official surveys. Following the Eurostat recommendations, we compare the Italian trips and holidays surveys and the movements in accommodation establishments, the two major official sources on tourism in Italy and on the activities of persons travelling, respectively. The analysis shows that demand-side estimates exceed accommodation statistics by 16%, on average, over the period 2007–2009 and that the underreporting rate is variable over time. The results highlight the need to explicitly consider this measurement error when analysing the tourism business cycle, forecasting tourism flows and defining tourism policy.     

Exploring the nature of stakeholder collaboration: a case study of marine turtle tourism in the Ningaloo region,Western Australia

This paper explores the nature of stakeholder collaboration as a practical issue in the case of turtle tourism in the Ningaloo region of Western Australia. While there is a wealth of literature that explores the theory and conceptual ideas of collaboration in tourism planning, there is a need to explore these theories in applied situations. In this case study, key stakeholders of the Ningaloo Turtle Advisory Group were identified using snowballing methods and the nature of collaboration between stakeholders was investigated through an examination of workshop dialogue and action research. A framework for exploring the nature of collaboration was developed based on Bramwell and Sharman's (1999) [Collaboration in local tourism policy making. Annals of Tourism Research, 26(2), 392–415] criteria for measuring collaborative approaches and Mandell's (1999) [The impact of collaborative efforts: Changing the face of public policy through networks and network structures. Policy Studies Review, 16, 4–17] continuum of collaboration. This research confirms that the success of collaboration relies on building partnerships and trust, recognizing interdependence, generating a collective vision and objectives and commitment among stakeholders within a structured process. The appointment of an external convenor also played an important role in facilitating the process, while a programme coordinator was essential for implementing the objectives generated by stakeholders.     

Destination competitiveness: evidence from Bali

Within the dynamic global tourism industry, understanding the reasons for a destination's competitiveness is essential in order to enhance its performance, facilitate more effective destination management, and inform its overall sustainable economic development. This paper applies Kim and Wicks’ (2010, July 30. Rethinking tourism cluster development models for global competitiveness, international chrie conference-refereed track, University of Massachusetts) tourism cluster development model to Bali – a small, mature destination in the developing economy of Indonesia. It demonstrates that there are complex relationships between: (i) cluster actors; (ii) barriers preventing effective networking; and (iii) the significance of these interactions for the local host community. This paper contributes to the debate by addressing new and different attributes and actors such as transnational corporations, universities, and the concept of co-opetition, as being significant attributes in Kim and Wicks’ initial model. Through a qualitative approach involving N?=?23 semi-structured interviews, this paper illustrates intricate issues and relationships that are identified in Bali, a small mature destination. Purposive sampling methods were employed to generate a range of key stakeholders who informed our understanding of ‘cluster actors’ in Kim and Wicks’ terms. The systematic examination of these key tourism elements provides a detailed analysis of the destination's strengths and weaknesses, and a more nuanced understanding of what facilitates a destination's competitive position.     

Falklands/Malvinas: a re-examination of the relationship between sacralisation and tourism development

The Falkland Islands (Islas Malvinas, in Spanish) are an archipelago in the South Atlantic Ocean, located approximately 250 nautical miles from the coast of mainland South America. This paper examines the relationship of Argentina and the UK with the Falklands as well as the pervasive role played by dominant ideologies in this dispute. In addition, the widely held principles of sacralisation and touristification of places are re-examined in the context of Falkland's tourism development. Previous theorists assumed that the process of sacralisation historically precedes tourism development, enhances attractiveness and generates more tourism demand. The Falkland's case provides counter evidences to such claims. For most Argentines, Malvinas are a sacred symbol of nationalism. Yet, Argentine tourists visiting Malvinas are very few in number.     

‘Personal memory tourism’ and a wider exploration of the tourism−memory nexus

This paper investigates the varied intersections between tourism and memory. It begins with a brief consideration of the parallel developments between the emergence of the ‘memory boom’ and that of the ‘tourism boom’, as well as the academic fields of memory studies and tourism studies, respectively. Memory is a crucial factor in choosing a destination; it impacts on the tourist experience at the destination and on the sharing of the experience with others after the trip, notably through narration, photography, and memory objects, such as souvenirs. Both memory and tourism rely on media and representation and on audience and consumption; both are allied with processes of identity formation. It is argued that tourism drives the memory boom as much as memory drives tourism. Bartoletti's [(2010). “Memory tourism” and the commodification of Nostalgia. In P. Burns, C. Palmer, & J.-A. Lester (Eds.), Tourism and visual culture (pp. 23–42), Vol. 1. Wallingford: CABI] conceptualization of ‘memory tourism’ as overlapping but distinct from ‘heritage tourism’ and Timothy's [(1997). Tourism and the personal heritage experience. Annals of Tourism Research, 24(3), 751–754] concept of ‘personal heritage tourism’ are discussed as foundations for what is then defined as ‘personal memory tourism’. The latter revolves around travel associated with personal memories – not only the revisiting of places associated with happy memories, but also the return to sites of personal trauma and suffering in a quest for healing.     

Modelling information use,image, and perceived risk with intentions to travel to East Asia

This research empirically tested a tourism behaviour model explaining tourists' intentions to vacation for the first time in selected countries extending image research by Baloglu and McCleary [(1999). U.S. international pleasure travelers’ images of four Mediterranean destinations: A comparison of visitors and nonvisitors. Journal of Travel Research, 38(2), 144–152; A model of destination image formation. Annals of Tourism Research, 26(4), 868–897] and more recently Kaplanidou and Vogt [(2007). The interrelationship between sport event and destination image and sport tourists’ behaviors. Journal of Sport & Tourism, 12(3–4), 183–206]. Key factors that remain untested in modelling international travel propensity were identified as: information sources, cognitive and affective destination image, and perceived risk. On-site surveys were conducted in two US metropolitan areas with a purposive convenience sample. Data were analysed with structural equation modelling for three destination countries (China, Japan, and South Korea) so that positioning strategies were illustrated through empirical evidence. Modelling results supported previous research showing that stronger positive cognitive and affective destination images and lower perceived risks for vacationing in a destination positively influenced intentions to travel to the countries of interest. Of greater interest are findings on information usage influencing cognitively held images, particularly cultural experiences, but information use was found not to directly influence the affective component of image. Intent to travel to each of the three countries was heightened by different factors – for China it was affective image, for Japan cognitive image, and South Korea a reduction in perceived risks. Destination marketers can use this model to understand the use of information sources, in general or specific types, to influence cognitive images held and perceived risks associated with a foreign country, and to ultimately modify affective image and intent to visit a destination for the potential first-time visitors.     

Indicators for an Environmental Assessment of Tourism at National Level

The paper first places the research within the context of international initiatives of developing environmental indicators for the tourism sector: indicator frameworks, data constraints and communication needs, national versus local approaches and indicator development procedures. The question of data availability, collection and processing is often undermined, and the national scale is the most relevant to analyse tourism driving forces and tourism/transport interrelationships. The main results of the French national assessment, led by the French Institute for the Environment in 1999–2000, are then presented, from the driving forces of environmental impacts (such as spatial and temporal concentrations, or the evolution of tourism demand as regards to the environment) to environmental impacts at national and destination level. French mobility patterns are dominated by road transport; they are moving towards shorter stays and more frequent departures, which lead to a high impact situation. The accommodation capacity is strongly marked by secondary homes, which imply more constructions (and more space consumption) for the same number of stays. Environmental management initiatives, from public and private stakeholders, are still unable to counter these long-term trends.     

Destination marketing,accommodation taxes,and mandated tourism promotional expenditures: may be time to reconsider

Convention and Visitors Bureaus (CVBs) play an important role in the destination marketing matrix. As a rule, most of the funds that support the marketing efforts of these organisations come from a pool of state legislated accommodation tax funds that have been collected from visitors to the destination. This paper questions the mandated use of these tax revenues for destination marketing, noting that for many communities such expenditures may fail to represent their best usage.     

Mountaineering in Cuba: improvement of true accessibility as an opportunity for regional development of communities outside the tourism enclaves

Mass tourism began in the Caribbean during the middle of the twentieth century. Unfortunately, increasing competition and a change in the motivation of tourists now force the authorities who manage these regions to introduce a new tourism offer that is not based directly on either the 3S (Sun, Sand, and Sea) or 3E (Entertainment, Excitement, Education) model. Hiking, trekking, and climbing, defined as mountaineering, might be one of these. This paper examines the potential for mountaineering in Cuba by verifying its accessibility for tourists. The assessment is based on a framework of true accessibility, which consists of two factors: (1) destination accessibility and (2) real access. Our results show that mountaineering in Cuba should be considered to be one of the key contributors to the development, prosperity, and well-being of all stakeholders, and especially for the communities outside the tourism enclaves.     

The potential of anime for destination marketing: fantasies,otaku, and the kidult segment

While a substantial body of literature exists on film tourism, there is a lack of research attention bridging the potential of Japanese anime on real-world destination marketing. The implications of anime tourism can extend far beyond geographic boundary as the worldwide anime market is diversifying, providing novel opportunities for destination marketing organizations in other countries. To address this research gap, this paper first defines anime versus animated films to clarify the definition of anime for the tourism literature, and then draws out theoretical differences between the two types of entertainment within a cinematic perspective to highlight their conceptual boundaries across place, protagonist, and production. This paper suggests that the ways in which these three aspects are manifested in anime versus films are very different: anime settings are more fantasy-orientated than most films; viewers develop their self-identity (i.e. as an ‘otaku’) during childhood and adolescence; and anime productions can be extended with new series to create more enduring engagement to develop the kidult segment. This paper contributes to the literature by connecting the aforementioned cinematic aspects as a basis for elaboration of how differences among the three dimensions could be directly related to potential destination marketing activities.