Divided we stand: institutional collaboration in tourism planning and development in the Central Region of Ghana

This research is an exploratory study that examines collaboration at the institutional level in the tourism sector of the Central Region, Ghana. The research begins with a review of the key issues related to collaboration in tourism planning and development followed by an extensive exploration of three main issues related to institutional collaboration in tourism in the Central Region. The three main issues are the vision of tourism development shared among stakeholders, collaboration and coordination within the public sector and between the public and private sectors and the factors that constrain and facilitate collaboration and coordination. Using extensive interviews with key stakeholders and reviewing policy documents, the research indicates low levels of collaboration between tourism institutions both within the public sector and across the public–private sectors. This is notwithstanding a shared awareness of the benefits of collaboration among all actors. The research thus contributes interesting insights into the politics of collaboration in tourism destinations. Given tourism's contribution to the Ghanaian economy, it is imperative that efforts are made towards improving the levels of collaboration and coordination between tourism agencies and institutions.     

Developing a geocollaboratory for Indigenous tourism research

Collaboratories have been defined as virtual places where collaborative research can be undertaken. As part of the Aboriginal Tourism Network (ABORINET), a geocollaboratory was developed to support Indigenous tourism research. Indigenous communities are culturally distinct and remotely located and this presents geographic and sociocultural constraints when conducting research on issues affecting these communities. ABORINET's development focused on the specific goal of enabling collaboration between researchers and Indigenous peoples on issues related to Indigenous tourism planning and management, and the general issue of enabling the sharing of differing knowledge and management approaches among research and Indigenous communities. The purpose was to develop a multi-scale and multi-method data collection and analysis protocol for better understanding Indigenous tourism in a way that supports multi-site and longitudinal comparisons, for connecting Indigenous communities across the world, and for sharing the results in ways that are meaningful to stakeholders within and beyond Indigenous communities. This paper outlines the development of the geocollaboratory and describes the lessons learned with specific attention afforded the geographical nature of the collaboratory. Recommendations for mitigating challenges are proposed and future research opportunities are identified.     

Multi-agency management of a World Heritage Site: Wulingyuan Scenic and Historic Interest Area,China

Involving a variety of stakeholders, heritage tourism management requires a collaborative multi-actor approach. Due to the current grid management system, shared management among multiple agencies is not rare in heritage sites in China; however limited research has addressed this situation. A multi-agency management model is thus proposed to highlight the roles of a coordination agency and a collaboration mechanism. Taking Wulingyuan Scenic and Historic Interest Area as an example, this paper compares the management status and assesses management collaboration between its two main management bodies. Semi-structured interviews with management staff are used as the primary research method. It is revealed that shared management has resulted in the inefficient use of human and financial resources, and inconsistency in the application of management measures and standards due to the lack of an efficient coordination agency and collaboration mechanism. Suggestions are made to facilitate collaboration and enhance management efficiency in this multi-agency management context.     

Exploring the nature of stakeholder collaboration: a case study of marine turtle tourism in the Ningaloo region,Western Australia

This paper explores the nature of stakeholder collaboration as a practical issue in the case of turtle tourism in the Ningaloo region of Western Australia. While there is a wealth of literature that explores the theory and conceptual ideas of collaboration in tourism planning, there is a need to explore these theories in applied situations. In this case study, key stakeholders of the Ningaloo Turtle Advisory Group were identified using snowballing methods and the nature of collaboration between stakeholders was investigated through an examination of workshop dialogue and action research. A framework for exploring the nature of collaboration was developed based on Bramwell and Sharman's (1999) [Collaboration in local tourism policy making. Annals of Tourism Research, 26(2), 392–415] criteria for measuring collaborative approaches and Mandell's (1999) [The impact of collaborative efforts: Changing the face of public policy through networks and network structures. Policy Studies Review, 16, 4–17] continuum of collaboration. This research confirms that the success of collaboration relies on building partnerships and trust, recognizing interdependence, generating a collective vision and objectives and commitment among stakeholders within a structured process. The appointment of an external convenor also played an important role in facilitating the process, while a programme coordinator was essential for implementing the objectives generated by stakeholders.     

Stakeholders,the natural environment and the future of Caribbean cruise tourism

Given the sheer complexity of effectively managing the web of potential stakeholders in any tourism development it is argued that for the future of Caribbean cruise tourism, the task is compounded by several key issues that warrant discussion. These include the economic dependency of the Caribbean region on tourism, the inequity of power relations between the various stakeholder groups and the lack of proven collaboration within this fragmented region of culturally diverse islands. This paper addresses these issues, discussing the importance of collaboration and planning for development, highlighting the disparate needs of the different stakeholders involved and drawing attention to the continuing paradox between maximising the opportunities presented by Caribbean cruise tourism whilst effectively managing its sustained development. Copyright © 2004 John Wiley &Sons, Ltd.     

Collaborative marketing for the sustainable development of community-based tourism enterprises: a reconciliation of diverse perspectives

ABSTRACT

Collaborative marketing for the sustainable development of community-based tourism enterprises (CBTEs) is subject to diverse stakeholder perspectives and a complex mix of factors determining collaboration success. This research investigates a framework supporting stakeholder collaborations in marketing CBTEs for sustainable development. The proposed framework is an outcome of the process of reconciling divergent perspectives in CBTE collaborative marketing using a knowledge co-production approach. Particularly, knowledge interactions between researchers and research participants to achieve a synthesis of perspectives in developing a collaborative marketing approach for the sustainable development of CBTEs in Vietnam were investigated. The knowledge interaction occurred in the form of a workshop that included 15 CBTE stakeholders and the first author and was undertaken in the village of Triem Tay (Vietnam). Through the workshop, a collaborative marketing framework for CBTE sustainability was identified. The framework stated the reasons for the divergence of perspectives on CBTE collaborative marketing for sustainable development: limited understanding of involved stakeholders; individuality in collective efforts; stakeholder self-righteousness; and contextual factors. Accordingly, the framework identified four attributes supporting stakeholders collaborations in marketing CBTEs for sustainable development: improved and right-directed perspectives of CBTE stakeholders; a set of rules governing stakeholder interventions; government involvement in CBTE collaborative marketing in the roles of an inspirer and an arbitrator; and the transformation from successful tour operators to social entrepreneurship to facilitate CBTE collaborative marketing. The contribution of this study lies in the potential of a knowledge co-production approach to be utilised in collaborative works involving multiple perspectives. Additionally, the study provides insights into the discussion of community-based tourism collaboration.     

Interorganisational Relations in the Protected Area – Tourism Policy Domain: The Influence of Macro-economic Policy

A considerable body of work suggests that sustainable tourism development may only be achieved when sectoral fragmentation is overcome and collaborative planning achieved. This paper describes the findings from research that identifies obstacles to and opportunities for collaboration between two key stakeholders in a tourism policy domain. Specifically, the paper focuses on the influence of government macroeconomic policy on interorganisational relations between two government agencies. Generally, economic policy and practice provides not only the context, but also the rationale and legitimation of certain activities, and therefore shapes the nature of interorganisational relations, particularly when those organisations are reliant on state funding. Using an interorganisational relations framework, two federal government organisations in Canada involved in the 'national park – tourism' policy domain were studied to identify the influence of fiscal policy operating through a range of facilitating and inhibiting factors, on the formation and maintenance of relations between the organisations. The material for this paper has been drawn from a larger study that considers relations between a wider group of stakeholders in the Canadian 'national park-tourism' domain.     

Collaborative Management and Planning of Urban Heritage Tourism: Public Sector Perspective

‘This paper investigates collaborative management and planning among public organisations involved in urban heritage tourism. An exploratory case study has been applied, capturing urban heritage tourism development in Plovdiv, Bulgaria. The findings demonstrate a shared desire for further collaboration between the key public bodies involved, with limited existing and previous collaboration, beyond work that is the result of existing hierarchies. Collaboration is at an early stage, and many looked to the Local Authority to provide leadership in driving new initiatives. The private sector has a limited but increasing role in this. There are differing views on the focus of heritage tourism development – some suggesting a regional, others a city focus.’ Copyright © 2014 John Wiley & Sons, Ltd.     

Assessing the experience of mandated collaborative inter-jurisdictional transport planning in the United States

This paper explores collaborative transport planning among governmental authorities where jurisdictions overlap and the lines of authority are ambiguous or unclear–an increasingly common situation in this era of waning trade and travel restrictions. We do this by examining the experience of mandated collaborative transportation planning among state departments of transportation (DOTs) and metropolitan planning organizations (MPOs) in the USA following a significant change to national surface transportation policy in the early 1990s. To understand how state transport planning and plans changed following the inter-jurisdictional collaboration mandated by passage of the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA), we examine recent statewide transport planning in 14 of the largest US states and conducted interviews with 66 state and regional planners. We find that, despite the myriad topics that state DOTs tried to include within their comprehensive statewide plans, these plans have had, at best, a limited influence on metropolitan transport planning and activities. Despite this, we find that the mandated collaborative planning did help to increase inter-agency coordination on issues (1) where network or environmental externalities transcend regional boundaries, (2) that require the political clout of a higher-level governmental authority to enforce locally unpopular decisions, or (3) that take advantage of institutional economies of scale.     

Organizational sustainability in transportation planning: Evaluation of multi-jurisdictional agency collaboration

Although significant effort is being made in addressing infrastructure design, construction, operations, and maintenance, there is the need for assessing organizational sustainability within transportation planning. Transportation planners have identified coordination and collaboration as fundamental steps in addressing issues related to transportation network planning and sustainability initiatives. This research explores multi-jurisdictional collaboration between agencies using a case study on Pennsylvania Metropolitan/Rural Planning Organizations (MPOs/RPOs) and non-designated areas. The agencies are surveyed and the results are analyzed using a network analysis software, Gephi. In order to compare the collaboration network analysis (survey results) to influential factors, such as geographic adjacency and geographic proximity (reflective of transportation networks), GIS is used in combination with Gephi to complete geographical network analyses. The three analyses are compared using average degree, density, and average path length. The results indicate that the MPOs, RPOs, and non-designated areas within the state of Pennsylvania are collaborating, on average, beyond the geographical adjacency but below the level of geographical proximity network. In addition, email and phone communication forms are the most widely used for high frequency connection while face-to-face meetings are more likely for biannual and annual collaboration. The results of this study serve as a foundation for measuring and monitoring multi-jurisdictional collaboration to promote sustainable organizational planning in transportation.     

Indigenous Tourism Policy in Australia: 25 Years of Rhetoric and Economic Rationalism

Successive Australian federal and State governments have produced tourism policies to facilitate the development of Aboriginal and Torres Strait Islander [ATSI] tourism. However, the effectiveness and appropriateness of these policies has been questioned. This paper describes a qualitative study examining federal and Queensland State governments' ATSI tourism policies during the period 1975 to 1999. Three main findings of the study were: (1) ATSI tourism policies are published in an ad hoc manner and appear to be related to a reactive approach by governments to broader ATSI social and economic issues; (2) economic concerns dominate ATSI tourism policies and emphasise the commodification of indigenous tourism; and (3) policies are strongly reflective of an economic-rationalist ideology. The study concludes that the emphasis on economic rationalism assists Australian tourism enterprises to be internationally competitive but may create undesirable consequences for indigenous tourism stakeholders.     

Charting the coast: spatial planning for tourism using public participation GIS

Coastal tourism continues to experience sustained growth on a global scale, leading to concerns regarding socio-cultural, economic and environmental impacts. To-date, the explicit integration of tourism development with coastal management has lagged behind more traditional planning concerns, presenting an opportunity and challenge for managers. Spatial planning using public participation geographical information systems (PPGIS) offers one solution for integration that is cognisant of the centrality of place in tourism. PPGIS was used to document spatially explicit data on place values, activities and development preferences along the remote, Aboriginal-managed Port Smith (Purnturrpurnturr) coastline in Western Australia. The research was developed and implemented as a collaborative partnership between Aboriginal custodians and University researchers. Ninety-seven questionnaires containing participatory mapping were conducted with residents and visitors. The participatory mapping approach successfully identified areas of potential conflict and allows tourism planners and managers to implement spatial planning that explicitly recognises and accounts for visitor values and preferences. Tourism, as well as marine spatial planning, can be enhanced by a holistic approach that considers both tangible and intangible socio-spatial data. Such an approach is likely to foster a more nuanced appreciation of what is valued in the landscape, providing greater insights to support sustainable long-term planning.     

Collaboration and cooperation in a tourism destination: a network science approach

The extent of collaboration and cooperation is an important determinant for the development of a tourism destination. These features are usually assessed through qualitative investigations. This letter proposes a quantitative approach based on the evaluation of the modularity characteristics of the network of the destination stakeholders. The results of a sample analysis are reported.     

The development of olive tourism in Western Australia: a case study of an emerging tourism industry

The recent development of olive growing in Western Australia, and its amalgamation with tourism and hospitality, provides opportunities for growers to showcase their products and for visitors to experience olive‐tasting and learn about an ancient food culture and rural activity ‘transplanted’ into the ‘New World’ from its ‘Old World’ roots. The present study examines the dimensions of this emerging niche market in Western Australia. Face‐to‐face and telephone interviews were conducted among 23 small olive‐growing operations located in this region to understand their scope for developing olive tourism. Overall, respondents' comments suggest that their involvement in olive tourism and hospitality could substantially provide benefits for visitors to rural areas and become a complementary alternative to other activities. To fulfil this potential, however, growers heavily rely on greater collaboration within their own industry, as well as on local authorities and tourism bodies in ways that include assistance, partnerships and promotion. Moreover, collaboration between olive growers and regional/tourism stakeholders, as well as government support may not only contribute to the sustainability of olive growing, but also to the emergence of olive tourism. In turn, these developments may also help develop a culinary identity and a tourism concept that may help minimise the threats of outside competition (cheaper olive imports) and rural decline. Copyright © 2010 John Wiley & Sons, Ltd.     

Collaborative Marketing in a Regional Destination: Evidence from Central Florida

This paper aims to explore a collaborative approach to regional destination marketing. Research questions were constructed for empirical data collection via documentary analysis and semistructured interviews with senior executives of destination marketing organizations (DMOs) in the Central Florida region. The research findings suggest that collaboration among DMOs is beneficial in terms of cost reduction and market penetration. Several issues emerge as inhibiting factors to their collaborative destination marketing efforts. Discussions and implications are provided both from a theoretical and practical perspective on the basis of the findings of the study. Copyright © 2012 John Wiley & Sons, Ltd.     

An analysis of the networks evolving from an artificial reef development

Understanding the flow and development of knowledge within tourism networks is important to the success and value of the network, especially networks based on a single resource such as an artificial reef. Using the ex-HMAS Brisbane Conservation Park as the context, a network analysis was conducted with stakeholders to address the question: ‘How can network analysis be used to measure the social value of an artificial reef?’ The results of this study identified information flows over time, who was involved and not involved at different stages of development, as well as opportunities for further collaborative relationships.     

Strategic Planning and Community Involvement as Contributors to Sustainable Tourism Development

This paper is concerned with the role of stakeholder driven strategic planning as a contributor to the ultimate sustainability of tourism development. An initial literature review describes the evolution of theory related to three specific issues in the study of tourism – sustainability of tourism development as a desirable goal, stakeholder participation as a contributor to sustainability, and strategic planning as an appropriate framework within which stakeholder driven development activity can occur. The review concludes that these concepts are well supported in the literature, with little empirical evidence available on which to base any meaningful level of support. It is therefore argued that the value of these propositions may exist more strongly in theory than in practice. After discussing a number of factors which may negatively impact upon the practical implementation of these theoretical constructs, the paper proposes a quantitative instrument by which a specific tourism development planning process can be assessed for its conformity with desirable principles of sustainability in tourism development. Closing paragraphs indicate an intention to test this instrument across a variety of regional settings.     

Career and collaboration patterns in tourism research

Research collaboration has become an important characteristic of contemporary academia and is of prime importance for the academic career opportunities of young scholars. For the purposes of this study research collaboration is a formal manifestation of intellectual collaboration in scientific research and involves the participation of two or more authors in the production of a joint publication. The paper reports the findings of a quantitative online survey sent to tourism scholars to explore their career and collaboration patterns in co-authored publications in tourism research. The results indicate that there are divergent perspectives on research collaboration and that collaboration characteristics change as scholars progress through their careers. The paper proposes a research career lifecycle to explain the patterns in tourism research collaboration.     

Scottish visitor attractions: a collaborative future?

Although interorganisational collaboration is increasingly being accepted as a necessary, even desirable strategy for the tourism industry as a whole, there would appear to be a number of impediments to the implementation of collaborative initiatives among operators of visitor attractions. This paper focuses on the visitor attractions sector in Scotland, where such impediments are considered to be particularly serious. For a number of reasons, however, collaboration may represent a crucial strategy for visitor attractions in Scotland as they enter the new millennium. This paper sets out to assess the potential for intrasectoral, interorganisational collaborative strategies in enhancing the long‐term viability of the Scottish visitor attractions sector. Copyright © 2001 John Wiley & Sons, Ltd.     

Entrepreneurship in nature-based tourism under a changing climate

This paper presents the findings of an exploratory study examining the values and attitudes of nature-based tourism entrepreneurs in relation to adaptation to climate change. The aim is to focus on tourism stakeholders’ values and ideas about tourism entrepreneurship, which may bring interesting new insights to the tourism and climate change research and support the industry in adaptation and mitigation processes. The data utilised in this paper consists of 19 thematic interviews conducted with nature-based tourism entrepreneurs in Finland between 2009 and 2013. Analysis of the data reveal issues concerning views on entrepreneurship in general, on the independence and individuality of the enterprises, on the roles and responsibilities of different stakeholders in the processes of adaptation and on the attitudes towards innovations and actions in the changing climate. These issues, together with the rate and scale of the change, seem to affect decision-making by the enterprises, but their importance as predictors of action and behavioural intentions needs to be studied more thoroughly. Additionally, more information is required regarding the role of the surrounding social environment as a co-creator of these kinds of values. However, the study supports previous studies on entrepreneurship and its influence on survival and resilience.