Bringing History In: Policy accumulation and general policy alienation

Research mainly looked at problems public professionals have with specific policy programmes. However, policies are not developed in a vacuum. Public professionals are often confronted with (a series of) policy changes, intended to refine, replace or complement other policies. This policy accumulation results in professionals having a certain predisposition towards policies in general. To conceptualize this predisposition, we introduce the term general policy alienation. We investigate whether the earlier developed policy alienation scale can be adapted to measure general policy alienation. Our analyses show that the scale performs satisfactorily. Theoretical relevance, as well as directions for practical applications are discussed.     

Notes on contributors

Abstract

Today, many public professionals feel estranged from the policy programmes they implement; that is, they experience ‘policy alienation’. This is of concern as, for satisfactory implementation, some identification with the policy is required. We conceptualize policy alienation based on the sociological concept of work alienation, and show how this can be used in policy implementation research. Studying a Dutch case of professionals implementing a new work disability decree, we observe how NPM practices increase policy alienation because of a perceived dysfunctional focus on efficiency and results. A large number of policy changes and stricter implementation rules further increased policy alienation.     

Employment equality programmes in South Africa: current trends

Using data from a longitudinal survey the authors critically evaluate how equal opportunity programmes in South Africa have led to changes in internal labour markets of medium and large organisations. The article identifies factors associated with superior performance in this area, examines proposed legislation, and makes recommendations for public policy regarding regulation of employment equity.     

The Changing Role of the Training Function: A Test For the Integration of Human Resource and Business Strategies?

Helen Rainbird, who is Reader in Social Sciences at Nene College, Northampton, draws on detailed case study evidence from 21 undertakings in the public and private sector to consider the organisation of the training function. She finds that, although the integration of the training function into other policy areas, and of employees through involvement in training programmes, had not occurred to a great extent, nevertheless some of the undertakings had shown themselves capable of developing a more strategic approach to training. This was notably the case in two high technology companies, operating in highly competitive international markets, and in the public sector, where there was a stronger tradition and culture of training.     

Implementing the third way

This article examines the transfer of NPM strategies by comparing Service Charter initiatives in the United Kingdom, United States and Australia. These three countries, together with Canada and New Zealand,are partofwhathas beendescribedas the ‘core’ new public management (NPM) policy community (Common 1998). Service Charters are an NPM strategy intended to change the culture of public service delivery to focus on the needs of the users, identified as ‘clients’ or ‘customers’. The objectives are to make service providers more responsive to users by guaranteeing specific standards for service delivery, providing a substitute for competition and a benchmark for measuring service quality. The first section examines the historical and political context of the development of the Citizen's Charter and Service First programmes in the UK, customer service plans in the USA and Government Service Charters in Australia. The second section explores the similarities and differences between these charter initiatives based on analysis of public documents. There is evidence of convergence at the ideological level as managerial values underpin the service charter frameworks in all three jurisdictions (Walsh 1994; Pollitt 1995; Kettl 1997). Despite drawing from a similar toolkit influenced by private sector techniques, significant differences between the country contextshaveresultedindivergent strategies. Timing in the three countries examined suggests that national politics rather than global policy convergence is more significant in explaining the development of service charters. This case study provides evidence of policy transfer rather than policy convergence (Common 1998). The final section considers the limitations of the customer service model. Monitoring quality iscentral to theprogrammes in all three countries. Performance monitoring is essentially a quantitative methodology that requires criteria and indicators for measuring the quality of service delivery and programme outcomes. Two problems are considered. The first is the difficulty of specifying and measuring service quality. The second is that quality indicators derived from services marketing and management research do not take into account the characteristics of public services.     

Does volunteer work affect life satisfaction of participants with chronic functional limitations? An empirical investigation

As highlighted in the field of the social determinants of health, welfare programmes need to address psychosocial and material needs, since both are drivers of health conditions. This study is based on the assumption that volunteer work (unpaid activity defined here as ‘social treatment’- policy) may foster a higher life satisfaction of people with a chronic disability (resulting from long-term functional limitations). In particular, the analysis empirically tests a causal effect of an active participation in volunteer work on the life satisfaction of the participants, taking into consideration the role of self-reported quality of the public services provided (transport, emergency health and education services) and the big five individual personality traits (extraversion, agreeableness, conscientiousness, neuroticism and openness).For this propose, data provided by ISFOL (Institute for the Professional Training of Workers) for the year 2014 is used. Firstly, a propensity score matching strategy is implemented. This strategy allows to account for potential confounding factors that can affect both a propensity towards being a volunteer and being very satisfied with life. Secondly, a control function approach is also implemented to check the possible presence of a bi-directionality between participation in volunteering and subjective well-being.The results show that life satisfaction is significantly affected by being actively involved in social unpaid activity. A decisive role to carrying out this ‘social treatment’- policy is however attributed to the overcoming of economic and environmental constraints (e.g. low quality of health-care services) especially in Southern Italy.     

Public versus private provision of liquidity: Is there a trade-off?

To what extent is public debt private liquidity? Much policy advice given in the aftermath of the financial crisis rests on the assumption that increasing public debt relaxes borrowing constraints of private households. This is the case for ad-hoc debt limits, which are exogenous to public policy. Instead, if debt limits are fully endogenous, as e.g. in the case of the natural borrowing limit, public debt has no impact. We assume that borrowing limits arise because of limited contract enforceability and are therefore determined as equilibrium outcomes. Using an incomplete markets economy in which households are subject to uninsurable earnings shocks, we show that public debt provides some liquidity, but less so than it would if constraints were imposed ad-hoc. We show that generating borrowing constraints as an equilibrium outcome substantially alters the answers to other important questions, such as for the welfare effects of government debt or its impact on real economic activity.     

Costs and benefits of Danish active labour market programmes

Since 1994, unemployed workers in the Danish labour market have participated in active labour market programmes on a large scale. This paper contributes with an assessment of costs and benefits of these programmes. Long-term treatment effects are estimated on a very detailed administrative dataset by propensity score matching. For the years 1995 – 2005 it is found that private job training programmes have substantial positive employment and earnings effects, but also public job training ends up with positive earnings effects. Classroom training does not significantly improve employment or earnings prospects in the long run. When the cost side is taken into account, private and public job training still come out with surplusses, while classroom training leads to a deficit.     

The utilization of diagnostic tests among the elderly: Evidence from Malaysia

Diagnostic test plays a major role in reducing the prevalence of non-communicable diseases (NCDs). The present study examines the relationships between the utilization of diagnostic tests and socioeconomic, insurance, lifestyle, and health factors among the elderly in Malaysia. Analyses based on the National Health and Morbidity Survey 2011 (NHMS 2011) suggest that high income and having private insurance are associated with a higher likelihood of utilizing diagnostic tests. However, low education levels, being employed and smoking are associated with a lower propensity to utilize. These results provide public health administrators with useful information on policy development. In particular, the proposed policies include providing the poor with nominal price of basic diagnostic tests, introducing various health education programmes to the public, creating health awareness campaigns to encourage elders who do not own private insurance to utilize diagnostic tests, as well as making basic diagnostic tests compulsory for all elders owning government insurance.     

Does the Order and Timing of Active Labour Market Programmes Matter?

This study extends the traditional focus of active labour market policy evaluation from a static comparison of participation in a programme versus non‐participation (or participation in another programme) to the evaluation of the effects of programme sequences, that is, multiple participation or timing of such programmes. Explicitly allowing for dynamic selection into different stages of such programme sequences we analyse multiple programmes, the timing of programmes, and the order of programmes. The analysis is based on comprehensive administrative data on the Austrian labour force. Our findings suggest that (i) active job search programmes are more effective after a qualification programme compared to the reverse order, (ii) multiple participation in qualification measures dominates single participation and (iii) the effectiveness of several labour market programmes deteriorates the later they start during an unemployment spell.     

Expectations and performance: assessment of public service training in Hong Kong

There are different ways in which training providers and recipients assess the value and outcome of training programmes. Generally, evaluations by clients of training services in the public sector do not receive serious attention as one cohort of officials succeeds another. Such an approach restricts the prospect of improvement, particularly since the providers are not subjected to undergo self-assessment of their programmes. This article seeks to achieve a better understanding of the assessment by soliciting opinions of both clients and providers of training programmes offered by the Civil Service Training and Development Institute in Hong Kong. The views of both the trainers and recipients were collected through a number of surveys and interviews. The response from trainees and trainers reveal significant differences about the expectations and actual content of the training programmes. Interestingly, there were similarities as well in their assessment in some areas. A common position declared by the trainees is that training keeps them informed about the latest developments but does not help them to adjust to changing circumstances. The other complaint was that adequate training was not provided for performing on the job. Trainers expressed different views, but agreed on the fact that the institute is unable to cope with the task and responsibility of training the entire public service and conceded that it is difficult to anticipate the future training needs in the rapidly changing environment in which public administration takes place.     

公共政策决策的系统分析方法

本文首先简要阐述了公共政策范畴的涵义;然后,逐一介绍了9种公共政策决策分析中常用的模型;在此基础上,重点论述了公共政策决策的系统分析方法,并分别就决策过程的5个实施环节作了具体的说明。     

Fundraising and public relations: a comparison of programme concepts and characteristics

This study compares characteristics of successful academic unit fundraising programmes and successful public relations programmes. Using interviews and surveys it explores whether academic unit fundraisers value the roles and responsibilities that align with identified strategic‐managerial and historical‐technical characteristics in public relations, whether demographic differences affect the role perception of the fundraisers, and whether the universities provide support for programme excellence. The results indicate that the fundraising programmes exhibit most of the characteristics of successful public relations programmes and that the academic units in which these fundraisers work provide support for them to do excellent fundraising. Demographics do not affect the results significantly. The data lead to questions for further study, including: How should fundraisers balance the benefit of having donors involved in programmes they support, with the university's need to retain autonomy and set its own priorities? Do excellent fundraising programmes strengthen relationships between alumni and universities? Do alumni with stronger relationships with the university contribute more, or more often, than those with less strong relationships? Copyright © 2002 Henry Stewart Publications     

A new US definition of ‘Minority Business’: lessons from the first four years

The purpose of this paper is to discuss current definitional issues regarding minority business in the USA and the policy-oriented implications of these issues with regard to European ethnic minority enterprise.

After an introductory discussion of the concept of ‘minority business’ and related terminology, this paper then examines a major change in the definition of such businesses made by the National Minority Supplier Development Council (NMSDC), the principal link between large US corporations and the minority business community. In line with US government minority assistance programme requirements, a ‘minority business’ previously had to be at least 51% minority-owned. Under the new NMSDC policy, a firm can have as little as 30% minority ownership and still be eligible for corporate minority-targeted contracts. This paper explains this re-definition and discusses the experiences of the first four years of this new policy and the lessons and implications for the USA. The discussion is then extended to the European context – the rise of immigration and the related increase in ethnic minority business enterprises, the current nature of public policy toward such enterprises in terms of programmes and legislation, and the implications of the US experience for Europe. Finally, future issues with regard to European ethnic minority enterprise are raised, along with areas for future research focus.     

Design and Management of Participatory Public Policy Making

In The Netherlands many local governments make public policy in a participatory way. Civilians and other interested parties are invited by policy makers to design public policy cooperatively. As a consequence many actors and information are embedded in the policy making process, because these actors describe the issue(s) and solutions for the policy problem differently. Some municipals are able to cope with the growing complexity of the policy process, others not. In order to deal with the growing process complexity, local governments hire independent process professionals. These process professionals design and manage the participatory policy process. However this is far from easy in practice. The process-architects and process-managers are faced with a lot of dilemmas in their process-design and process-management activities of the participatory public policy process. This article will describe some dilemmas for process-design as well as for process-management of participatory public policy making, and ways of coping with these dilemmas.     

Bringing the employer back in: why social care needs a standard employment relationship

Quality social care requires a quality workforce but the normal route for workforce development, through strong HR policies and good quality employment relationships, has not been promoted by current social care policy. Through a study of one local authority and five of its domiciliary care providers, including public, for‐profit and not‐for‐profit concerns, this article demonstrates that even standard basic employment guarantees may not be available to domiciliary care staff. Much of the responsibility for these conditions is found to lie with the contracting conditions under which the independent providers operate. Employers still provide some basic coordination and protection functions for staff in this highly fragmented sector but future plans for user‐driven care may further weaken the employers' role. Instead policymakers should seek to underpin quality improvement programmes by the creation of conditions in which strong employment relationships are able to be forged.     

Turning Unemployment into Self‐Employment: Effectiveness of Two Start‐Up Programmes*

Turning unemployment into self‐employment has become a major focus of German active labour market policy (ALMP) in recent years. If effective, this would not only reduce Germany's persistently high unemployment rate, but also increase its notoriously low self‐employment rate. Empirical evidence on the effectiveness of such programmes is scarce. We evaluate the effectiveness of two start‐up programmes for the unemployed, where we include the probability of being employed, the probability of being unemployed and personal income as outcome variables. Our results show that at the end of the observation period, both programmes are effective. The considerable positive effects present a stark contrast to findings from evaluations of other German ALMP programmes in recent years. Hence, ALMP programmes aimed at moving the unemployed into self‐employment may prove to be among the most effective, both in Germany and elsewhere.     

Channels through which Public Employment Services and Small Business Assistance Programmes Work*

Empirical evidence has found that public employment services (PES) and small business assistance (SBA) programmes are successful at getting the unemployed back to work. Policywise it is important to know which of these two programmes is more effective, for whom, and when. Using unusually rich survey data and matching methods, this study evaluates the relative effectiveness of PES and SBA for different subgroups in Romania in the late 1990s, where the outcome variables involve earnings, employment and unemployment in 2000–1 and early 2002. It finds that heterogeneity matters and that these programmes need to be tailored to the problem at hand.     

The Hong Kong Government’s Strategy for Promoting Home Ownership — An Approach to Reducing the Decommodifying Effects of Public Housing Services

The Hong Kong Government is a well-known believer in laissez faire values and capitalism. However, it provides massive public housing programmes. In order to reduce the adverse effects of the public housing programmes on capitalism, it has tried to promote the recommodification of public housing by encouraging and assisting public housing tenants to become home owners. The aim of this paper is to study the Hong Kong Government’s measures for promoting home ownership. It is argued that these measures are not very effective in reducing the decommodifying effects of the public housing services. Despite the fact that these measures aim to reduce people’s dependence on the government and to help them to re-establish their relation with the private market, they are paradoxically also a kind of decommodification — people can enjoy some benefits independently of how they perform in the private market. Hence, it can be said that the government’s measures for promoting home ownership serve more to change the form than to reduce the degree of the decommodification of the public housing services. Le gouvernement de Hong Kong est un partisan bien connu du laissez-faire et du capitalisme. Il fournit néanmoins des programmes massifs de logement public. Afin de réuire les effets adverses que les programmes de logement public ont sur le capitalisme, il a essayé de promouvoir la recommercialisation du logement public en encourageant et en aidant les locataires du logement public à devenir propriétaires. Le but de cet article est d’étudier les mesures que le gouvernement de Hong Kong a prises afin de promouvoir l’accès à la propriété. Cet essai soutient que ces mesures ne sont pas très efficaces pour réduire les effets de décommercialisation qu’ont les services de logement public. Bien qu’elles aient pour but de réduire la dépendance des habitants du gouvernement et de les aider à rétablir leur rapport avec le marché privé, elles sont aussi, paradoxicalement, une espèce de décommercialisation — dont les gens peuvent bénéficier indépendamment de leur performance sur le marché privé. On peut donc dire que les mesures prises par le gouvernement pour promouvoir l'accès à la propriété servent plus à changer la forme de la décommercialisation des services de logement public qu’à en réduire leur niveau.     

Programme Evaluation with Multiple Treatments

Abstract.  This paper reviews the main identification and estimation strategies for microeconometric policy evaluation. Particular emphasis is laid on evaluating policies consisting of multiple programmes, which is of high relevance in practice. For example, active labour market policies may consist of different training programmes, employment programmes and wage subsidies. Similarly, sickness rehabilitation policies often offer different vocational as well as non‐vocational rehabilitation measures. First, the main identification strategies (control‐for‐confounding‐variables, difference‐in‐difference, instrumental‐variable, and regression‐discontinuity identification) are discussed in the multiple‐programme setting. Thereafter, the different nonparametric matching and weighting estimators of the average treatment effects and their properties are examined.