Orchestrating Joint Sensemaking Across Government Levels: Challenges and Requirements for Crisis Leadership

Making sense of a crisis is an important task for leaders at both the operational and strategic level. In the current article, we argue that there is a difference between sensemaking at the strategic and operational levels of a disaster response. An “appreciative gap” may emerge between the two levels as a result. Such a gap can cause stress and strife between the operational and strategic layers working on the same crisis event. Bridging the gap poses very specific demands on leadership at both the strategic and operational level.     

Symbolic management of human resources

This article begins with the observation of three recent and interrelated trends in management: corporate advertising, internal marketing, and strategic management of human resources. The basic argument is that these trends indicate a shift in managerial focus, from the management of human resources to the management of symbolic resources. Symbolic resources are here seen as symbols, metaphors, images, etc., which in a condensed form represent complex organizational phenomena, and which can be developed and utilized to guide strategic corporate action. There are four types of “symbolic resources” that seem to be particularly powerful: historical resources (i.e., elements of the corporate saga or epic), basic values and ideologies (as expressed in the corporate policies), particular activities and events (as anniversaries and celebrations), and finally, the company lifestyle (or ethos).     

Women Managers’ Careers in China: Theorizing the Influence of Gender and Collectivism

This article is concerned with developing an understanding of the careers of women managers in China. Existing literature suggests that while women in China are comparatively well represented in management roles, they face distinctive pressures and barriers to their progress arising from entrenched patriarchal and collectivist aspects of the Chinese cultural tradition. However, little is known about how these aspects impact on women's orientations towards their careers and to what extent influential Western career theories are adequate in interpreting their experience. Drawing on interviews with 20 women managers in China, the article interprets women's orientations towards their careers in relation to their adherence to traditional gender roles and collectivist values. Using this framework, a fourfold taxonomy is developed which identifies “conformist,” “revolutionary,” “soloist,” and “dissident” orientations. The article suggests that Western career theories fail to capture the collective dimension, and thus do not account fully for the range of experience and orientations of Chinese women managers that are captured in the taxonomy. Implications, both practical and theoretical, are discussed. Recommendations are also made as to how management and career development policies might be developed in organizations in China in order to address the diverse needs and preferences of women managers. © 2014 Wiley Periodicals, Inc.     

A model and process for redesigning the HRM role,competencies, and work in a major multi-national corporation

This article presents a model and a detailed process for redesigning the human resources (HR) function by contracting with line executives for new roles and by upgrading the competencies of the human resource management staff while reengineering the HR delivery systems. The experience of a large, successful company that developed and implemented the process is described. The article argues that the use of “best practices” contributes less to creating a world-class human resource management team than to redefining the fundamental partnership role supported by the line organization. Partnering is defined in an operational manner using the HR grid. © 1995 by John Wiley & Sons, Inc.     

Strategic determinants of managerial labor markets: A career systems view

This paper proposes a four-cell typology of career systems, which describes the way different corporate strategies reflect the nature of executive labor markets. The two critical dimensions of the model, “supply flow” and “assignment flow,” reflect the external and internal movement of executives. We use recent examples from industry to demonstrate the way in which business and career system strategies align. We then examine individual background and personality variables, drawn from a ten-year study tracking 125 MBA graduates, to show how executives sort themselves into the career system best suited to their needs. The broader purpose of this research is to begin to tie together a general theory of career systems that focuses on the level of the firm in its changing strategic and industry context.     

支撑战略转型的财务管理体系——以电信业为例

作为一种企业的战略,转型成功与否关键在于执行。财务管理是战略管理的执行层,支撑战略转型的财务管理体系必须上承企业宏观的战略规划目标,下达企业具体的作业实施。为此,以电信业的转型为例,指出财务管理体系首先要借助战略地图从企业愿景或战略目标出发,并以此为核心提出整合企业资源的财务目标,形成财务管理的行动方案;以作业成本管理为工具,正确反映不同成本核算对象对提升企业价值的贡献;最后通过平衡计分卡进行绩效衡量,找出能创造未来财务成果的关键性"绩效驱动因素",创建出相对于财务成果而言的所谓"领先引导指标",使财务管理跨越绩效衡量层次,直接进入了战略衡量层次。     

Career development and participation at work: Time for mating?

Both career development and participation at work activities have emphasized a “prospecting” approach to inquiry. Although jointly inspired by the humanistic ethic, the two ventures have grown as separate streams of inquiry through their distinct responses to economic, hierarchical, technological, reductionist, and systems imperatives about work. A contrasting “mating” approach to inquiry is proposed, with the various imperatives becoming redefined as shared objects for further study. The proposal is supported by a set of diagnostic questions, and illustrated by a comparison between separate “Knowledge for Pay” and “Pay for Knowledge” human resource management initiatives. The possibility of broader application of the mating principle to other human resource management efforts is briefly considered.     

Project management systems: Moving project management from an operational to a strategic discipline

This article illustrates one aspect of the concept of “fit” between an organization's implementation of project management and its organizational context by exploring how the underlying drivers of an organization's strategy might influence not only the nature of the projects that it undertakes, but also the appropriateness of the arrangements that it makes to manage those projects. Using a model conceptualized from the literature on strategic management, an analysis of four organizations that have made significant investments in project management over the past 5 years supports the hypothesis that the degree of “fit” between an organization's strategic drivers of value and the configuration of its project management system influences the value it obtains from project management.     

COGNITIVE TRAILS IN STRATEGIC DECISION-MAKING: LINKING THEORIES OF PERSONALITIES AND COGNITIONS*

This article attempts to reveal Jungian personality types' cognitive biases through a strategic management framework. The four personality types seem to use distinct heuristics to gather data, to generate and to evaluate alternatives. The connected heuristics appear as cognitive trails. We propose that different personality types habitually use certain cognitive trails; consequently, they can fall prey to biases that lurk in these trails. Cognitive trails may include linked input, output, and operational biases. We present the results from a pilot study to illustrate some connections between personality types and biases. We also explore some implications for future research and for management practice.     

Leading for Long‐Term Performance: Matching the Behavior to the Situation

Is there one right way to lead, or does it all “depend?” The right answer will inform the right leadership development strategy. A recent study by McKinsey & Co. using survey data collected from 165 organizations and over 365,000 respondents globally suggests that the answer is both. Two types of behavior sets emerged from organizations that enjoyed higher member perceptions of leadership effectiveness and attained higher levels of organizational health (the latter predicts long‐term financial and operational performance). We combined these into a model that prescribes a set of “baseline” behaviors that should always be evident, complemented by another set of behaviors (“situational behaviors”) that should be differentially emphasized depending on the level of organizational health. Both the content of the behavior and its relative emphasis are critical to either set. The current paper combines these into a model of organization‐wide leadership and concludes with action implications for organizations’ leadership development strategy.     

Project work as an antidote to career plateauing in a declining engineering organization

This is a study of the effects of becoming plateaued on the careers of professionals in a declining organization. An unusual “triple ladder” was studied, one with paths in administration and technical specialization (the two typical components of a dual ladder system), as well as project management (a general practice, technical generalist role). In contrast to earlier studies of plateauing, it was found that occupational characteristics mitigate the effects of plateauing. The plateaued technical specialists experienced the expected declines in job attitudes; however, in project management, and to a lesser extent in administration, it was the plateaued group whose career outlook was most positive. Interview data suggested that the critical factor operating here was not plateauing per se, but the extent to which learning is required and experience and acquired skills are utilized and recognized in the work role. Structural career opportunities, intrinsic job rewards, and recognition were all critical factors in mitigating the effects of the career plateau.     

Self-renewal of the Japanese firm and the human resource strategy

Traditional “Japanese personnel management” that has long been considered as the key for Japan's competitive success now needs fundamental restructuring in order to meet the challenges of a stagnant economy, matured domestic market, and the rise of NICs (Newly Industrialized Countries) in international markets. The self-renewal of Japanese firms can be achieved by a paradigm shift at the corporate strategy level: from a production orientation to a product orientation. In accordance with this paradigm shift, leading Japanese firms have started reforming their Human Resource Management (HRM) function from a productivity-centered to a creativity-centered one— creative HRM. Creative HRM has three pillars: (1) the creation of the strategic vision through commitment of the employees, (2) an entrepreneurial middle management as a key strategic node, and (3) multi-dimensional personnel management. Creation and realization of the strategic vision through the active commitment of an entrepreneurial middle management is necessary for the self-renewal of the firm. “Japanese Personnel Management” that might have been overadapted to the traditional strategic paradigm is now transforming itself from a “group-centered” personnel administration to an “individual-centered” one. While Western companies have been adopting Japanese “groupism” to reconstruct their production systems, Japanese companies have started introducing Western “individualism” to encourage creative self-transformation. But no system or technique is truly effective without human commitment, and this requires a fundamental paradigm shift for Japanese firms.     

Matching managers to strategies: Point and counterpoint

In recent years, an emerging and increasingly popular theme in the strategic management literature has been that the selection of general managers should be tied directly to the strategies of business units they will oversee. Because different strategies imply different priorities and the need for different skills, such a proposition has obvious intuitive appeal. Beyond intuitive appeal and supporting conceptual arguments, recent empirical research on whether matching general managers to strategies “pays off” in terms of more effective strategy implementation has also yielded positive results. Despite this evidence, several arguments exist for why it may not always be feasible, necessary, or desirable to match general managers to strategies. Thus, there is need for a point-counterpoint “debate” on the subject of matching general managers to strategies. Based on a review of the relvant literature, logical reasoning, as well as some case evidence, this paper is intended to be such a debate undertaken by the author with himself. It is hoped that such a dialectical analysis will open up new avenues for productive research and also enable corporate executives to make better “managerial selection” decisions.     

Does doing “good” always translate into doing “well”? An eco‐efficiency perspective

Does doing “good” always translate into doing “well”? Debate over the “value” of corporate social responsibility is high on the agenda of corporate finance research. Deeper understanding is required on managers' incentives to pursue and implement corporate social responsibility related strategies, as is more thorough comprehension of the effect of these strategies to firms' performance levels as well as shareholder and wider stakeholder valuations of the firm. This paper provides a new lens by approaching the subject from a different methodological paradigm, grounded in the performance benchmarking methods more commonly applied in operational research. In so doing, we provide novel evidence of the effect of corporate choices on environmental, social, and governance (ESG) strategic investment compliance (i.e., doing good) to firms' eco‐efficiency levels (doing well). In brief, our empirical findings suggest that ESG and firm's eco‐performance are nonlinearly related. Specifically, advanced ESG policies and disclosure levels are associated with a positive affect to firms' eco‐efficiency levels, but only up to a point, after which the effect becomes “neutral,” that is, ESG demonstrates a visible pattern of diminishing marginal returns. Thus, we may humbly conclude that a firm may “do well” by doing good, but it is not clear they should ever expect to “do great” just by “doing good.” The threshold at which this “neutrality” appears varies systematically with the characteristics of the sector in which the firm is operating, as well as dimensions of board diversity. Finally, it is evident that ESG implementation choices can be a source of managerial agency problems.     

The Internationalisation Process of Danish Firms -Gradual Learning or Discrete Rational Choices?

Abstract

The Uppsala Internationalisation model has greatly influenced Nordic research on the internationalisation process of firms. In this article, the Uppsala model is tested on Danish empirical material. The Danish firms largely follow a sequential development as regards the geographical dimension, where, typically, they set up in culturally close markets first and later set up in the more distant markets. On the other hand, the firms seem to follow to a less extent a pattern of sequential expansion of market commitment on the single foreign markets, just as a surprising number of establishments are set up without previous activity on the market. Crucial differences cannot be found between the establishment pattern abroad of large and small firms. The Uppsala model in itself cannot explain the internationalisation pattern of the Danish firms, which is why the article advocates that the internationali-sation process should be understood as an interaction between internal conditions in the firm (“learning” processes), external competitive conditions and more basic economic factors (assessment of market potential).     

Promotion dynamics the Peter Principle: Incumbents vs. external hires

The “Peter Principle” (Peter and Hull, 1969; Fairburn and Malcomson, 2001; Lazear, 2004) suggests that individuals are “promoted to their level of incompetence”. A corollary of the “Peter Principle” prediction is that external hires should have an advantage when competing with incumbents for a higher position. Using five years of personnel records from a single large U.S. corporation, this paper contributes to the literature on internal labor markets and intra-firm job mobility by testing this prediction for career advancement. Results support the idea of differences in promotion dynamics among incumbents and external hires, since past career advancement within the firm result in a lower probability of subsequent promotion, even after controlling for workers' heterogeneity and tenure on the current job. The advantage for external hires does not hold once other job changes (lateral transfers, task reorganizations) are considered, highlighting that promotions are a very different job placement mechanism than transfers. Overall, the evidence points out towards declining performance following promotion, as opposed to alternative competing hypothesis of probation placement or “handicapping” external candidates.     

Betrachtung emergenter Strategien durch das Prisma der Improvisation

The fact, that strategies contain as well deliberate qualities as emergent elements has been pointed out by Mintzberg nearly 20 years ago. The term “emergent strategies” has been translated into German and used in very different ways and meanings since then. Whereas some of these interpretations retain the original sense of “emergent” as “unexpected” or “unforeseen”, a number of German scholars try to identify a broader understanding of “emergent”. This different understanding of “emergent” is based to some extent on the philosophical discussion of emergence, but in some cases the scholars define a new, divergent sense of “emergent”. This leads to a confusing meaning of the word “emergent” and to a low force of expression of the results and of the findings, which are based on these interpretations. These different meanings and interpretations of the word “emergent” as well as the findings of the resulting studies are examined in the present paper. It is proposed to analyse the conception and realisation of strategies from the perspective of improvisation. Moreover, it is shown, that the use of the perspective of improvisation leads to a better understanding and a brighter explanation of strategic management beyond the limits of planning than the divergent interpretations of “emergent strategies”.     

External labor market strategy and career success: CEO careers in Europe and the United States

In this paper, we examine the career histories of the chief executive officers (CEOs) affiliated with the 500 largest organizations in Europe and the 500 largest in the United States. Our purpose is to determine whether frequent career moves across employers, a phenomenon we label an “external labor market strategy,” brings greater career rewards than moves inside the same organization. The results reveal that an external labor market strategy is negatively related to career success. On both continents, CEOs who have spent a smaller fraction of their career in their current organization or have changed employers more often have taken a longer time from the start of their career to be promoted to the most influential corporate positions. The labor market institutions in the 22 countries sampled do not influence the relationship between an external labor market strategy and career success, while the specific geographic region in which the employers are located has a limited impact on this relationship. © 2009 Wiley Periodicals, Inc.     

国有企业专业技术人才开发与管理探讨

目前,国有企业面临着人才竞争的严峻挑战,同时又在忍受着专业技术人才大量流失的切肤之痛。为此,必须树立专业技术人才战略管理理念,从招聘选人、实施人才职业发展规划、完善绩效管理、改革薪酬制度、提供有针对性的培训、减少人才流失等方面,系统地开发和管理专业技术人才资源。