Conflicting limits to growth in sustainable tourism

Sustainability has emerged as an important field of research with an emphasis on studying tourism impacts and defining the limits of growth in tourism. However, the conceptual foundation of sustainability and the limits to growth have been perceived as vague and their implementation in tourism operations has emerged as a difficult task. This research note aims to present two different perspectives on sustainability by utilizing an experimental pilot example (yellow-eyed penguins) to demonstrate how different theoretical conceptualizations are manifested in nature-based tourism operations.     

Attitudes in the Danish tourism industry to the roles of business and government in sustainable tourism

The introduction of more sustainable forms of tourism in a country is likely to be the result of a combination of government regulations and other interventions and businesses making their own decisions in response to the market. This paper examines attitudes among senior managers in the Danish tourism industry to where prime responsibility lies for promoting sustainable tourism practices. The opinions of these senior industry managers are also reported on incentives and obstacles to the adoption of sustainable tourism practices, on external assistance that may encourage the introduction of these practices, and whether there should be more government regulations to encourage their adoption. Industry attitudes in Denmark to these issues are of particular interest because of the relative prominence of environmental issues in the country. Copyright © 2001 John Wiley & Sons, Ltd.     

Developing sustainable rural tourism evaluation indicators

This study is to develop indicators that measure sustainable rural tourism development within a sustainable framework. It was conducted via a Delphi technique and the analytical hierarchy process method. After three rounds of discussions, the panel members reached consensus on a set of 33 indicators with four dimensions. This set of community‐based rural tourism development indicators can serve as a starting point for devising a set of indicators at the local and regional level in order to be useful rural tourism sector manager and administrators. The selected indicators are measureable, demand driven and practical to show the real performance in rural destination. Copyright © 2010 John Wiley & Sons, Ltd.     

Mindfulness promotes sustainable tourism: the case of Uluru

Mindfulness refers to the state of being aware, taking note of what is going on within oneself, without any judgment. Mindfulness has been shown to affect decision-making, empathy, and sustainability in non-tourism contexts. We conducted an experiment to see if mindfulness can promote sustainable behaviours in a tourism context. After listening to a mindfulness-inducing audio track, participants expressed a lower preference for a group tour to Uluru, NT, Australia, that prominently featured climbing the sandstone formation as part of the package. Process data suggested that being mindful made participants more aware of the environmental and cultural consequences of their decisions. Our findings contribute to the growing literature on the many positive impacts of mindfulness on individual and social well-being – this time within a tourism context in which both mindfulness and sustainability are showing important applications as well as consequences.     

Characteristics of market segmentation for sustainable medical tourism

This study investigated the characteristics of markets segmented by the push–pull factors associated with medical tourists. The questionnaire sought information on attributes of medical tourism motivations and included eight push factor attributes, 10 pull factor attributes, and 13 demographic and medical tourism behavior variables, for a total of 31 items. The surveys were translated into Chinese, Japanese, and English. This paper proposes a market segmentation that consists of three significant segments, the quality seeker, the essential services seeker, and the rest seeker. The results indicate that these segments have strategic implications for reaching individual markets in the medical tourism industry.     

Serious tourists: a proposition for sustainable indigenous tourism

This article proposes serious tourist as an approach that has the potential to assist in the development of sustainable indigenous tourism. Many indigenous places have reformed their economies by introducing tourism with ethnic culture as the core attraction. However, many have experienced adverse consequences, resulting in threats to the sustainability of indigenous communities. The main debates over sustainable indigenous tourism involve tensions and disputes regarding culturally appropriate development and economic gains. A serious tourist approach can contribute to the achievement of these dual goals of sustainable development. Visitors with a serious approach towards indigenous tourism will more likely express economic support for indigenous culture by spending on culture-related products and services. Likewise, serious travellers will reveal their respect and support for indigenous culture by seeking authentic experiences and donating to cultural conservation. These propositions regarding serious travellers are assessed and confirmed in the context of an indigenous destination in Taiwan.     

A new model to assist in planning for sustainable cultural heritage tourism

A natural link exists between tourism and cultural heritage management, yet little discourse and debate occurs between them on the sustainability of heritage tourism. What also is missing is a process whereby elements of both areas can be included in the identification and actualisation of the tourism potential of cultural heritage places. This paper presents a new model that is in the process of development, but which has the potential to assist in planning for sustainable cultural heritage tourism. Future testing of the model is likely to make a significant contribution to the advancement of both disciplines and also should help break down barriers between the two. The model is a matrix into which heritage places can be classified as falling into nine general areas of suitability for tourism in terms of their market appeal and ability to withstand the impacts of visitation likely to be associated with that appeal. Copyright © 2001 John Wiley & Sons, Ltd.     

青藏铁路沿线旅游资源开发利用与可持续发展的一致性研究

在深入分析青藏铁路沿线旅游资源开发利用现状的基础上,对青藏铁路沿线旅游资源开发利用与可持续发展的一致性指标进行分析评价,提出了相关政策建议。     

Exploring heritage tourism performance improvement for making sustainable development strategies using the hybrid-modified MADM model

Industrial heritage tourism has become increasingly popular in recent years. However, strategies for improving the industrial heritage tourism development-related performances are still an underdeveloped research topic academically. Therefore, this study’s purpose is to explore the feasibility performance-improving strategies using a hybrid-modified multiple attribute decision-making (MADM) based on the DEMATEL technique in constructing the influential network relation map (INRM) and in determining the influential weights of DANP. Then, the modified VIKOR method is combined with the influential weights of DANP, performance gaps were identified, and then the most effective strategies for improving tourism development-related performance at industrial heritage sites can be generated using INRM. Finally, an empirical real case study of a rehabilitated gold-mining site of Taiwan is used to demonstrate the effectiveness of the hybrid-modified MADM model. According to the results, the decision-makers should highly prioritize improving high-priority criteria such as ‘social usefulness’, ‘resource integration’, ‘destination policy and development’, ‘economic development’, ‘cultural links’, ‘cultural learning’, and ‘natural landscape resources’ in advance to successfully achieving the aspired performance levels. Additionally, this study suggests meaningful industrial heritage tourism performance improvement strategies that have been rehabilitated throughout the world.     

The problematic nature of sustainable tourism: some implications for planners and managers

Sustainability is a principle and practice expected of tourism development and management. The uneven performance of sustainable tourism policies and strategies is generating increasing attention and concern, along with a need to better understand sustainability and the problems it presents tourism planners and managers. In this article, we investigate the notion that traditional tourism problem-solving paradigms and approaches are not effective for all of the problems arising in sustainable tourism and explore what new approaches may be required. After a brief, but necessary definition of key concepts, we take a look at the range of problems which can arise in sustainable tourism and review what research has to offer in terms of understanding why some of these problems seem resistant to traditional problem-solving approaches. Following that, we consider the problems of sustainable tourism through a series of three analytical lenses, the Cynefin Framework, Complexity Science and Wicked Problems, to explore what would be required to address the more intractable problems of sustainable tourism. Examples of problems from sustainable tourism are used to illustrate how each analytical lens frames problems, incorporates stakeholder perspectives, and identifies alternative causes, processes and outcomes of problems. We conclude with implications for both theory and practice.     

A classification framework and management approach for the sustainable use of natural assets used for tourism

There is growing concern internationally about how best to sustainably manage natural assets used by tourists. Existing approaches lack a coherent framework around which like‐assets can be clustered and managed consistently. In this paper we propose an integrated framework which provides for a simple‐to‐use asset classification system, management guidelines based on the relationship between importance and fragility of the asset, and a set of indicators based on the pressure–state–response model for monitoring management progress. Copyright © 2004 John Wiley & Sons, Ltd.     

Collaborative marketing for the sustainable development of community-based tourism enterprises: a reconciliation of diverse perspectives

ABSTRACT

Collaborative marketing for the sustainable development of community-based tourism enterprises (CBTEs) is subject to diverse stakeholder perspectives and a complex mix of factors determining collaboration success. This research investigates a framework supporting stakeholder collaborations in marketing CBTEs for sustainable development. The proposed framework is an outcome of the process of reconciling divergent perspectives in CBTE collaborative marketing using a knowledge co-production approach. Particularly, knowledge interactions between researchers and research participants to achieve a synthesis of perspectives in developing a collaborative marketing approach for the sustainable development of CBTEs in Vietnam were investigated. The knowledge interaction occurred in the form of a workshop that included 15 CBTE stakeholders and the first author and was undertaken in the village of Triem Tay (Vietnam). Through the workshop, a collaborative marketing framework for CBTE sustainability was identified. The framework stated the reasons for the divergence of perspectives on CBTE collaborative marketing for sustainable development: limited understanding of involved stakeholders; individuality in collective efforts; stakeholder self-righteousness; and contextual factors. Accordingly, the framework identified four attributes supporting stakeholders collaborations in marketing CBTEs for sustainable development: improved and right-directed perspectives of CBTE stakeholders; a set of rules governing stakeholder interventions; government involvement in CBTE collaborative marketing in the roles of an inspirer and an arbitrator; and the transformation from successful tour operators to social entrepreneurship to facilitate CBTE collaborative marketing. The contribution of this study lies in the potential of a knowledge co-production approach to be utilised in collaborative works involving multiple perspectives. Additionally, the study provides insights into the discussion of community-based tourism collaboration.     

How to communicate sustainable tourism products to customers: results from a choice experiment

This multiphase and empirical study explores the best communication style for reaching different international tourism markets and provides an understanding of how purchase decisions could be better influenced in travel brochures. A pre-test experiment evaluated the perceived emotionality and rationality of communication elements in a fictional travel brochure designed for a typical beach holiday but managed according to sustainability principles. In phase two, a choice experiment was conducted to test how Swiss, German, British and US travellers could be influenced by varying visual and textual communication elements in the fictional brochure (based on Mexico for US respondents and Menorca for all others). The choice experiment produced 3006 responses from an online survey in the four countries. Results confirm a general preference for emotionally laden communication styles for sustainable tourism products, while respondents were indifferent to the emotionality of standard product feature communications. Respondents did not show a preference for the inclusion of a graph explaining the product's sustainability attributes.     

Impact of sustainable management policies on tourism companies' performance: the case of the metropolitan region of Madrid

The adoption of sustainable management practices is booming among service companies, whether due to pressure exerted by external agents or the internal perception that not being aligned with sustainability distances companies from clients and puts companies' long-term prospects at risk. However, few studies have examined the combined effect of implementing environmental management practices and corporate social responsibility practices in the tourism sector. By analysing two surveys conducted with the managers of 370 hotels and 176 restaurants and using structural equations, this study concludes that sustainability practices have a direct and significant impact on the company's competitiveness and on the companies' financial results. However, a separate study of the two surveys shows significant differences between the two analysed groups. This article suggests that despite operating in the same sector, hotels and restaurants behave differently regarding sustainability practices, and they achieve significantly different results in their implementation. In addition, by focusing on the tourism industry, a highly competitive sector, this analysis sheds light on whether investing in sustainability is a good strategy for companies to differentiate themselves and survive in complex sectors.     

Community development using a sustainable tourism strategy: a case study of the Jordan River Valley touristway

This paper presents the results of a 10‐year collaboration among Yarmouk University, the University of Arkansas and the Jordanian government to develop a sustainable tourism strategy against the backdrop of political and economic uncertainty. It reports our efforts to develop a touristway through the Jordan River Valley that integrates the valley's heritage, archeology, and Christian and Islamic religious sites. It also analyses our community development work in Umm Qais, the touristway's northern anchor, and how our plan contributes to Northern Jordan's economic development. We conclude with a discussion of the specific insights gained from our experiences that may serve others addressing similar issues. Copyright © 2007 John Wiley & Sons, Ltd.     

Tourist choice of sustainable hot springs tourism under post-COVID-19 pandemic period: A case in Colorado

Hot springs tourism has increasingly attracted tourists who pursue wellness and harmony with the natural environment. This paper investigates how four sustainability-related attributes influence tourist choice and estimates their marginal willingness to pay for Colorado hot springs tourism under the post-COVID-19 pandemic period. A fractional factorial choice experiment design and conditional logit model were used to analyze the choice data of 303 retained respondents collected from the online surveys. The results show the importance of sustainability-related attributes on tourist choice and suggest the hot springs tourism sector improves destination sustainability to maintain market competitiveness under the post-COVID-19 pandemic period.     

Cultural tourism in the context of relations between mass and alternative tourism

In the initial stage of its development, cultural tourism represented one of the alternative forms of tourism, opposed to mass tourism. The beginning of the 1990s indicates a period of transformation of cultural tourism which, unlike the original orientation towards elite clientele, found a new opportunity for development in the orientation towards the mass market. Orientation to the mass market was mainly driven by supply-oriented logic, because the creation and marketing of cultural attractions became a development option for numerous destinations. Nowadays, new cultural tourism is focused on the integration of production and consumption, and increasing linkages between suppliers and consumers. Instead of passive consumption, cultural tourists demonstrate a proactive approach to meeting their needs, wanting to actively participate in creating experiences while travelling. On the other side, suppliers focus their attention on the close interaction with consumers and co-creation of high quality experiences.     

Performing tourism: exploring the productive consumption of tourism in enclavic spaces

In this paper the interactive nature of touristic encounters in enclavic spaces is explored. Drawing on concepts of tourism as performative practice, it examines tourist experience as a form of productive consumption in which holidays are shaped by interactions with both those working in tourism and other tourists. The discussion draws on data gathered in semi‐structured interviews carried out with 39 solo female tourists from the UK. The findings of this study suggest that the sexualised performances of tourism employees and of different groups of tourists in the physical, temporal and social contexts of the holiday have the power to render such spaces inclusive or exclusionary. Copyright © 2008 John Wiley and Sons, Ltd.