国外购物中心商铺租金结构微观影响因素研究综述

购物中心商铺租约的租金结构影响因素研究始于20世纪80年代的美国,以中心地理论、同类零售集聚理论和零售需求外部性理论为基础,以美国为主要研究对象,发现了商圈购买力、零售需求外部性、直接竞争、店铺位置、租约特征、零售集聚、销售额等诸多影响因素。最初的普遍研究逐渐扩展到之后的分中心等级研究,并在新西兰、加拿大、英国、香港发现了不尽相同的研究结论。     

购物中心非主力店租金决定因素与租户组合实证研究

非主力店租金是购物中心经营收入的主要来源之一.本文以长三角和珠三角5个城市6家购物中心的356家非主力店作为研究对象,通过"位置特征、类型特征和租户特征"三维度特征价格模型的构建,定量分析了购物中心非主力店的租金影响因素.结果表明,购物中心非主力店存在异质性的零售类型,女装、男装、皮具、饰品、专业店、个人服务、礼品、体育运动和糕点食杂等商铺,对购物中心的盈利水平做出了巨大贡献.非主力店对于商铺的显著位置都较为敏感,而且商铺位置比零售类型对于租金水平的影响更大,位置中楼层变量相对最为重要.通过是否靠近主力店变量的设置,本文验证出购物中心内主力店对于非主力店的正向外部性的存在.     

基于特征价格模型的购物中心商铺租金微观决定因素实证研究

本文以中国城市购物中心作为实证研究对象,从区位特征、建筑特征、商铺特征和租约特征四维度入手,构建并检验了影响购物中心商铺租金的特征价格模型。研究结果表明,区位特征对于购物中心商铺租金而言最为重要。与以往研究相一致的是,本文发现核心商圈的有效购买力、购物中心可见性和可达性对商铺租金具有正向显著效应。商铺面积与其租金水平呈负向关系。由于客流量随着楼层的增加而逐层递减,楼层越高的租户,支付的租金越低。与以往研究不一致的是,本文发现建筑年限越长的购物中心,向租户索要的租金越高。签约时间越早、租赁期限越长的租户,能享受越大的租金折扣。但是,采用何种租金形式对租金水平的影响程度却十分有限。     

购物中心理论研究综述

购物中心是多家同类零售商或异类零售商集聚在同一地点的零售空间布局方式。早期的购物中心理论假设顾客的购物行程是单目的的,此后一些学者对该假设提出质疑。“同类聚集”是当前购物中心常见类型,研究者的注意力逐渐转向购物中心的“需求外部性”等问题。一、中心地理论中心地理论由德国学者Christaller在20世纪30年代首先提出,在该理论中提出了“购物限程”和“需求门槛”两个基本概念。购物限程是指消费者为获得物品和服务所愿意通达的最远路程,这时,消费者购物实际支付的总价刚好等于消费者心目中的商品价值。需求门槛是指商店刚好处…     

基于商业集聚和消费者需求层次的零售业态谱序研究

本文在文献梳理的基础上建立了基于商业集聚和消费者需求的零售业态谱序,其中消费者需求层次作为消费者需求角度的代表指标,聚客力作为商业集聚的代表指标,并对零售业态的消费者需求层次和聚客力的度量方法进行了阐述。同时,通过对零售业态谱序的理论和实践价值的分析,清晰地明确了零售业态的位置及不同零售业态的差别距离;通过对零售业态差别基础上的零售业态关系进行讨论,比较了不同零售业态关系的商业集聚效应。零售业态谱序理论可以为以购物中心为代表的业态组合的商业规划进行理论指导。     

购物中心理论研究文献综述

本文通过国内外学术界对购物中心理论研究成果的文献综述,分析了国外购物中心的理论研究框架,分别为中心地理论、零售集聚理论、零售需求外部性理论和购物中心价值理论。我国的理论研究集中在对购物中心的界定、购物中心的规模和经营现状、管理和融资、购物中心发展中的问题等方面的研究。我国购物中心的理论研究还有待于进一步深入。     

消费者需求与实体零售商分销服务策略创新——基于消费者异质性的实证分析

通过构建包括消费者异质性的零售需求模型,利用具有垄断地位的区域连锁零售企业的微观数据,使用贝叶斯估计方法对包含消费者偏好异质性的随机系数模型进行估计,并利用BLP模型对消费者需求模型进行估计。实证研究表明:地理便利性、品类服务、交付服务和环境服务对于消费者选择零售店铺的行为具有显著的影响;对于现有市场的零售商而言,应该将竞争和创新的重点放在交付服务、品类规模、品类选择、采购模式和经营模式等方面;对于即将进入市场的零售商,零售的选址仍然是关键,"小而精"的零售业态将更加有利于企业市场竞争。     

新零售背景下服装品牌购物新体验特点研究

互联网电商的飞速发展,对实体店铺曾带来了巨大冲击,许多实体店铺面临倒闭,但这并不意味着实体店铺就此消逝,实际上在零售市场竞争激烈的环境下,在商品极大丰富的大背景下,单纯的商品已经无法满足消费者的需求,零售的发展,也已逐步走出以商品为中心的模式,转向以消费者为中心,服装品牌如何精准抓住消费者的需求,从内容、形式和体验上更好地满足消费者的需求,是当前零售经营的核心问题。     

品牌自营模式下零售终端收银工作的内部管理

自营模式,即品牌企业根据购物中心或商场的要求,直接经营租赁专柜或开设专卖店进行零售。自营店需要供货方配备自己的收银人员,自主管理货款的结算工作,因此自营模式下零售终端的收银工作成为店铺财务运营中的关键。本文拟针对店铺收银工作内部管理的重点,从内容职责、监控管理等方面提出几点具有可操作性的建议。     

基于消费者认知的零售店铺印象形成过程拆解

基于消费者认知的零售店铺印象形成是解释消费者购买决策行为的重要内容,消费者对零售店铺印象的形成源于其对店铺重要属性的感知和三个认知参照标准:消费者以往的购物经历、零售店铺业态、店铺选址环境,这三个方面从不同的视角影响着消费者对零售店铺重要属性的判断和整体店铺印象的形成。本文在理顺以往学者研究结论的基础上,拆解并理顺了消费者零售店铺印象的形成过程。     

Satisfaction,loyalty and repatronage intentions: Role of hedonic shopping values

Today the Indian traditional retail shopper visiting various hypermarkets formats for purchasing and enjoying their valuable time with their family members and friends, as these formats offer hedonic shopping values. Therefore, this research paper focused on hypermarket shoppers of central India and the main objective of this study is to identify the role of hedonic shopping values on creation of satisfaction, loyalty and repatronage intentions with the help of proposed research framework based on 329 responses. Confirmatory factor analysis and structural equation modeling (SEM) is use to analyze and validate the proposed research framework. The result supports the relationship between hedonic shopping values with customer satisfaction, loyalty and repatronage intentions. The study also demonstrate the moderating role of gender on these relationship, which shows that both male and female consumer have different level of shopping behavior when it comes to see the influence of hedonic shopping values. Therefore, this research paper would help hypermarket retailers to design their retail store environment more attractively to maintain the optimum customer satisfaction level that enhance the loyalty and repatronage intentions in the customer in this current competitive retail scenario.     

The impact of customer awareness of manufacturer name disclosure on retail brand attitudes and loyalty in Korea

This paper explores the impact of exposing the name of the manufacturer on a retail brand product upon national brand loyalty, retail brand loyalty and store loyalty, It does so by exploring customer attitudes towards retail brands in South Korea, where there is a legal requirement for retail brands to portray the manufacturer׳s name. For international retailers entering markets where such disclosure is a legal requirement an understanding of the implications of this for retail brand management is essential. The findings suggest that in the Korean case revealing the name of the manufacturer who supplies the retail brand on the product packaging has a positive influence on attitudes towards retail brands, although it did not mitigate the perceived risks held by customers towards retail brand products in general.     

When nature calls: The role of customer toilets in retail stores

The scarce previous literature indicates that the customer toilet facilities influence shopping value and should be a concern for retailers. However, customer toilets are often inadequately capitalised in retail stores. This study aims to provide a scientifically robust argument about the critical role of customer toilets in retail stores. The explanatory survey data (n=655) from a Finnish out-of-town department store is examined to explore (1) the importance that consumers place on the customer toilets and (2) the effect of toilet usage on actual shopping behaviour. The results support the assumptions of previous literature by suggesting that customer toilets are considered as an important store attribute and, more importantly, the use of toilets is associated with prolonged in-store time which, in turn, increases spending. The findings offer both academic and managerial contribution and encourage academics and practitioners to regard customer toilets as more than mere an unwanted property expense and discover their full marketing potential.     

The role of gender and work status in shopping center patronage

Substantial research in marketing has examined the impact of store atmospherics on retail store patronage [Baker Julie. Parasuraman A. Grewal Dhruv. Voss Glenn B. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions. Journal of Marketing. 2002; 66 (April):120-41]. In addition, research has examined the effect of gender and work status on social influence and role expectations within the context of shopping center patronage [Evans Kenneth R. Christiansen Tim. Gill James D. The Impact of Social Influence and Role Expectations on Shopping Center Patronage Intentions. Academy of Marketing Science Journal. 1996; 24 (Summer): 208-18]. This research extends previous research and examines the differential effects of gender and work status characteristics on the relationship between shopping mall characteristics (including atmospherics) and consumer shopping center patronage. The results of a study of 1015 shoppers demonstrate that there are few significant differences between models for men and women, and even between women who work outside the home and those who do not. Implications and directions for future research are derived.     

A cross‐national validation of a new retail customer equity model

This study aims to examine retail customers of China and Korea with a view to understanding the differences in the effects of customer equity on perceived store loyalty. We built a modified model of retail customer equity incorporating three drivers of retail customer equity (experience equity, brand equity and relationship equity), and further substantiate the relationships among the three equity drivers. For this purpose, we measured the customer equity of large scale discount stores located in China and Korea. The result shows that experience equity and brand equity significantly influence customer loyalty, whereas relationship equity does not. The relationships among the three drivers of customer equity revealed that experience equity significantly affects both brand and relationship equities, but relationship equity does not significantly affect brand equity. Based on country level analysis, on Korean side the experience equity influences relationship equity, brand equity and store loyalty, whereas on Chinese side, experience equity influences relationship equity and brand equity,     

Influence of salesperson characteristics and customer emotion on retail dyadic relationships

Retail salespeople often serve as a critical nexus between retailers and their customers. Salespeople can provide information and service that assist customers during the purchase process. Through buye–seller interaction, salespeople conceivably will influence how customers feel when shopping; in essence, salespersons are likely to have an impact on customers' emotions. Prior research has found that customer emotions have beneficial effects for both the store and the salesperson. Although previous work has considered the effect store environment has on customer emotions, no extant research has examined how customer emotions emerge after interacting with salespeople or what the outcomes of those emotions are. Consequently, this paper examines potential precursors of customers' emotions that arise during interaction with retail sales personnel, as well as consequences of those emotions. A conceptual framework is developed, propositions are posited, and retail management and research implications are presented.     

Themed flagship brand stores in the new millennium: theory, practice, prospects

The flagship brand store is an increasingly popular venue used by marketers to build relationships with consumers. As we move further into an experience economy in the new millennium, retailers are refining the flagship brand store into new forms such as the themed retail brand store. This new form not only promotes a more engaging experience of the brand’s essence but also satisfies consumers looking for entertainment alongside their shopping. In this article, we conceptualize and explore themed flagship brand stores in terms of the mythological appeal of the narratives conveyed by their physical and symbolic structure. We utilize a field study of ESPN Zone Chicago to examine these features in a sports-themed retail brand store. Finally, we offer some projections, based on our research, of the possible transformations of the flagship brand store as the new century unfolds. We conclude that mindscape-related themes, which combine entertainment, therapeutics, and spiritual growth, are at the frontier of retail theming.     

零售商品牌资产管理策略体系构建——基于多维理论视角的探讨

零售商品牌资产的管理和创建是零售企业获取持续竞争优势的关键,但关于零售商品牌资产管理策略的理论指导并不系统和丰富。因此,本文从零售商品牌营销管理、顾客情绪管理、顾客体验管理、顾客关系管理、顾客忠诚管理5个多维理论视角,对零售商品牌资产管理的策略体系进行了构建,以期为零售商品牌资产的创建过程和途径提供丰富的管理视野与思路。     

An empirical analysis of tenant location patterns near department stores in planned regional shopping centers

The location of a store within a mall can affect the sales and profits of the store and its neighbors, and those of the mall׳s owner/developer. Because the interests of retail stores and the mall׳s owner/developer with respect to choice of location might not coincide, bargaining power might come into play. To assess empirically whether relative bargaining power as between a retail store and the mall owner/developer affects store location within a center, we focus on locations of stores near the department store tenants of malls. Department stores might have the bargaining power necessary to affect which tenants are chosen as neighbors of the department store.Using data collected from 148 regional shopping centers (malls) in 2007 in the five westernmost provinces of Canada, we examine the relationship between variables that reflect store location patterns near a department store׳s entrance, and variables associated with the bargaining power of developers. We find that the density of stores selling comparison shopping goods is larger near department stores within centers that are older or have a larger gross leasable area. In addition, such density is negatively related to the number of department stores contained in the center. Because a shopping center׳s age, gross leasable area, and the number of department stores in a center are expected to be associated with a developer׳s bargaining power, the above findings are consistent with the hypothesis that the store location patterns near department stores depend on the relative bargaining power of the developer and the department stores.