The effect of experiential value,perceived quality and customer satisfaction on customer lifetime value： An example using Star Cruises

The current study represents an attempt at experiential value, perceived quality and customer satisfaction influence on customer lifetime value. The sampling frame consisted of Star Cruises purchases in Taiwan. The authors have collected yield 268 questionnaires, by screening out 13 questionnaires, including those missing value or incomplete answer, and finally a usable sample of 255 questionnaires were utilized in this study. The results show that experiential value, perceived quality and customer satisfaction have positive effects to customer lifetime value. Especially, experiential value has the strongest direct effect. Therefore, if resources are limited, the manager should focus on shaping the experiential value to increase customer lifetime value. Implications for marketing theory and practitioners are discussed, and possible directions for future research are sketched.     

The simultaneity in human capital estimations： The case of China

Existing papers on human capital and growth in China has been using single equation estimations. This might cause a simultaneity bias if a two-way causality between the two variables exists. In this paper, the author performs vector autoregressive estimations using panel data on the number of graduates at each level of education as a proxy for human capital in China during 1991-2005. The results show that investment in human capital increases output per worker at all three levels of education. Regarding the effects of output per worker on the accumulation of human capital, the author finds mixed results with the primary-school graduates＇ benefits the most from increases in per capita output.     

The concept of capital before and after industrial revolution： Islamic versus market economy

The concept of capital and ownership of capital in market economy and Islamic economy is different. Also the role that capital is expected to play in the economy is different in two economic systems. One of the key elements in creation of the capital （capital formation） is interest rate. In Islam interest is strictly forbidden. This paper reviews the concept of capital and the process of capital formation both before and after industrial revelation. In that context it also looks at the function of interest rate during the time of Prophet Mohammed and the present time.     

Stress perceptions and leadership orientation of Malaysians： Exploring their similarities and differences with Americans

To explore the management orientation of employees in Malaysia and the United States, this paper focuses on comparing the leadership and stress perception of respondents in these two different countries. It appears that Malaysians and Americans have a significantly higher score on the relationship-orientation than task-orientation. Similarly, the female respondents in Malaysia had a significantly higher score on the relationship orientation. Finally, the responses of these 216 Malaysian respondents were compared with the 87 Americans, demonstrating significantly higher scores for respondents from the U.S. on both orientations. For management and practical application, suggestions and implications for future studies are presented.     

Modification of Costanza＇s model of valuing ecosystem services and its application in China

In the past, evaluations of ecosystem functions were mostly based on Costanza＇s model, whereas the spatial, quality and temporal characteristics of regional ecosystems were not considered in the model. Focusing on these issues, coefficients of regional difference, spatial heterogeneity and willingness-to-pay （WTP） were established to modify Costanza＇s model, and a new comprehensive valuation model of ecosystem functions is proposed. The analytical results indicate that the comprehensive model could evaluate regional ecosystem functions in China accurately and provide more helpful information for decision-making. The empirical study on Zhangbei County in Hebei Province shows that the intensive human activities could limit the provision of ecosystem functions while the planned ecological programs might promote the restoration of ecosystem functions.     

Generational management in corporate America： The differences and challenges in management of four generations of working adults

There are many differences and challenges that employers face while managing employees in the current work force. Our present day workforce is made up of a diverse group of people： Matures, also known as Veterans （age 55＋）, Baby Boomers （age 45-54）, Generation X （age 35-44） and Generation Y also known as Millennial （age 18-34）. The differences and challenges among these groups will be evident when reviewing recognition and praise, managerial styles, subordinate responses to generational leadership. Companies are stepping back and looking more holistically at how to develop programs and deploy technology that will speak to four distinct generations in the workforce （Sprague, 2008）. Each generation has their own definition of work ethic, responsibility, and performance. The best way to deal with the multi-generations is coming up with ways that make everybody feel like they are members of a team, thus helping them to learn how to develop a better way of communication than what exists between them now. If everybody is a part of a team, then they are all sharing the benefits that the other generations can bring to the table, making them a strong entity. Matures and boomers can become mentors to the X and Y＇s, and the X and Y＇s can then share and impart their knowledge of technology to the Matures and boomers. Companies in today＇s workplace must learn a better way to understand the values of the four generations, for it is very important in understanding and guiding these people in the workplace. Without this proper understanding, the guidance and alliance that managers are hoping to achieve will be even longer in the making and then one, possibly two, whole generations will be gone from the workforce and their knowledge and skill gone as well.     

The effects of attributes and buyer regret on overall satisfaction

The current study represents an attempt at exploring product attribute, service attribute evaluation, and buyer regret influence overall satisfaction in the buyer decision context. The data used in the project were collected as part of a large study of buyer regret. The sampling frame consisted of automobile purchases in Taiwan We have collected yield 600 questionnaires, by screening out 44 questionnaires, including those missing value or incomplete answer, and finally a usable sample of 556 questionnaires were utilized in this study. The results reinforce the finding form early research that the concept of buyer regret plays an important role for automobile purchases in the buyer decision. Results show that higher evaluations of service and product attributes lead to less buyer regret, and lower buyer regret will likely to increase overall satisfaction. Specifically, the finding indicates that buyer regret mediates the effects of the attributes on overall satisfactions. Implications for marketing theory and practitioners are discussed, and possible directions for future research are sketched.     

A system dynamics approach for studying the resilience of irrigation systems

One of the most interesting outcomes from the recent collaboration between natural and social scientists is the concept of resilience, which imported from engineering to ecology. The problem with that concept is that it is hard if not impossible to get simple measures for resilience as far as social-ecological systems are complex ones. Using a system dynamics model, the author shows that, for assessing resilience of systems like irrigation systems, it probably helps to see the process of resilience loss as a systemic one, in which dynamics is given by positive self-reinforcing loops, like the one we have labeled in this paper--the death spiral. The author also presents a list of symptoms of collapse in irrigation systems, in order to assess the resilience of those systems, and suggest some future avenues of research on the subject.     

HRD in a multipolar world： An introductory study

In the last two decades, the economic and political world was radically transformed. At the start, in the 1980s, the USA and the USSR ruled, in a bipolar context. But, after the fall of the Communist regimes, in the 1990s, a different form of world power sharing emerged, in which the USA, the European Union and Japan were the major players. That change was evident from the documents that were made by those political powers （i.e. the Lisbon agenda on human resource development （HRD））, which in itself contained a forecast of the world situation in 2010. However, life is by nature unpredictable, and the unforeseeable changes happen all the time. And, in the last decade, several main players emerged in the world scene, namely Brazil, Russia, India, China, the Arab World and Africa. In consequence, at the present moment, the world economy exists around at least 9 main players, 3 old and foreseen and 6 new and not foreseen. It is the author＇s opinion that this societal transformation should be addressed by the HRD community, because HRD scholars must study the more national relevant cases in a world that is changing very fast. Accordingly, in this paper, the author tries to make a rather introductory study in which he/she tries to define the basic economic variables for the HRD markets, namely demand, supply, need, equilibrium, investment, stock, flow, and return, for the USA, Japan, Brazil, Russia, India and China. The author uses the last available data, even if we tried to put the analysis in a historical perspective. The author concludes that several very different forms of situations exist in the HRD markets of those very important political entities.     

Sharing and evaluation of a new community co-management model for protecting Crested Ibis: a case study of Crested Ibis National Nature Reserve, China

The Crested Ibis（Nipponia Nippon） is endemic to Qinling Mountains of China and was once abundant over vast areas of north-east of Asia habitat.During the 20th century,however,the population declined greatly in numbers.Habitat quality used to be the main threat to this species but recent actions by the government and wildlife protection organizations have brought this under control.With the establishment of Crested Ibis Nature Reserve in China,conflicts between socio-economic development and Crested Ibis conservation have become more acute.How do we deal with the relation between Crested Ibis conservation and community development？ In this study,the Crested Ibis Nature Reserve co-management model namely ＂companies ＋ farmers ＋ Nature Reserve＂ model is proposed and evaluated with demonstration investigation methods,including continuous six-year fixed-site socio-economic development data of surrounding community,company sales revenue data and monitored data of Crested Ibis Nature Reserve.The results show that farmers＇ income and conservation awareness increased greatly from 2003 to 2008; company sales revenue has increased by about 20% annually in the recent years; management level has noticeably improved in Nature Reserve,the scope of Crested Ibis habitat has expanded 50 hm2; chemical composition of habitat reduced year after year; and the number of Crested Ibis had been growing annually.At the end,the success of the model is evaluated,and problems in implementation of the model are discussed from the following aspects：management system,co-management concept,economic base of partners,marketing mechanism,technical capacity and so on.     

Interest and profit

This paper argues that it is important to distinguish between the real rate of interest on money and the profitability of business enterprise. The former is a purely financial or monetary phenomenon （as claimed by Keynes） and the latter is in the nature of a surplus over and above the costs of production, including financing costs. There is an inverse relationship between the real rate of interest on money and the average mark-up or profit share. A synthetic theory of profit illustrates these points.     

Implementing a model for identifying organizational complications for the purpose of increasing productivity in hydropower plant

The present economical conditions on today＇s world require specific point of view and policy making in business agencies. In this competitive world to achieve competence, competitive advantages in order to better governance, organizations have to increase their competitive powers through promotion and productivity. One of the fundamental approaches to elevate the productivity level is finding the complications and obstacles, and arise planning to remove them. In order to understand organizational complication, we have tried to take critical factors of success and continue improvement into consideration to demonstrate a model to find the main and radical problems and complications and recognize the recoverable areas in the business agencies. In order to verify and validate the performed research, he planned model has been accomplished in the Hydropower Plant Department, positive and acceptable results were obtained and organizations total factor productivity improvement was achieved which was appreciated by the organization.     

The importance of product positioning and global branding for sustaining competitive advantage within the companies＇ global marketing strategy

In today＇s globally competitive world, because of the globalization, new business patterns and the changing nature of consumers, the companies feel the necessity to act strategic in the market and to reach up the target markets and sustain maximum customer satisfaction in order to compete and survive. In this context, within the study it is tried to define product positioning in international markets and global branding strategies conceptually and to focus on their contributions to the overall competitive advantage of the company. Initially, the study tries to present the association between product positioning and global branding approaches of the companies and sustaining competitive advantage. Justifications for the examination of the importance of companies＇ international product positioning and global branding orientations as a basis of creating competitive advantage were derived from the literature. It is suggested that the companies＇ product positioning and global branding orientations and sustaining competitive advantage are the important aspects in multinational management and international business areas. Therefore, the purpose of this study is to evaluate the impact of product positioning and global branding strategies of the companies with special references to various industries and global brands.     

Intelligent tools and techniques for modern management

In order to make decisions all companies need information. As a rule, all the informatics systems of a company contain a multitude of data and turn these data into information that has to be analyzed in order to make decisions. It is a slow process. The solution of this drawback is given by Business Intelligence （BI） applications that can help companies increase income or diminish costs by offering the executive management appropriate information on the basis of which quick and efficient decisions can be taken.
The main purpose of the paper is to prove the necessity that BI tools should be used by the modem manager. Managers are aware of that by putting into practice the BI solutions, opportunities of getting control over the business process and methods are improved and better, timely analysis functions of the performance parameters can be obtained.     

A comparative analysis of Japanese firm productivity： Solow residual and Malmquist productivity index

For some time, two major kinds of Total Factor Productivity （TFP） have existed independently of each other： the Solow residual and the Malmquist Productivity Index （MPI）. The Solow residual was introduced in macro economic growth models, and the MPI has been used in micro economics and management studies. As both indices were developed independently, few studies utilize both together and compare the results. This paper uses the same data to compare the two productivity indices by setting to determine the economic implications of combining the two indices. We discovered that we could decompose TFP with each aspect of the Soiow residual and MPI. We could then interpret their relationship in the business cycle. Our results indicated that the frontier shift in MPI of Japanese firms often occurred when the Solow residual increased, meaning that improving oroductivitv with the Solow residual could be generated by a firm that could shift new production frontiers.     

Quantificational analysis and simulation of Technical Barriers to Trade with two country model

The Technical Barriers to Trade （TBT） is an important problem faced to the export of China. Based on the number differences of TBT notifications between countries, we propose the concept and computational method of the technical barrier coefficient. By means of price-production and price-demand functions, a trade model with a developed country and a developing country is designed. The available trade policies such as technical barriers, tariffs and export subsidies are simulated and analyzed. According to the simulation results, several trade strategies to come over technical barriers are suggested. These suggestions were provided to several export enterprises for their export strategy design.     

Basic conditions study to accelerate the realization of transformation of Shaanxi＇s economy growth mode

It is an urgent and important economic work in the moment and the next period for China to realize the transformation of economic growth mode. Relatively, there must be certain basic conditions. This article makes elaboration of the basic conditions, which accelerate the change of Shaanxi＇s economic growth mode from government angle, and proposes countermeasures for it, according to Shaanxi＇s situation and the requirement of scientific development concept, in order to provide basis for the government＇s economic growth transformation.     

The gender pay gap： Review and update

This paper explores the research behind the wage gap between men and women, the reasons for and extent of the gap, and strategies for dealing with gender pay discrepancies. Historically, gender discrimination was the traditional and easy explanation for pay discrepancies, but more aggressive enforcement of equal pay legislations has virtually diminished the validity of rationalizing the existence of pay differences solely on gender. Statistical data surrounding the pay gap point to other factors as more causal instruments that sustain and perpetuate the gap in spite of more than forty years of enforcement of equal pay legislations. The choices we make seem to predict and explain current wage gaps better than blatant gender discrimination does, and policies directed at improving those choices appear to be better strategic tools in closing the wage gap.