A longitudinal examination of partnership governance in offshoring: A moving target

The complexity of the global marketplace is driving the growth of new corporate strategies that are centered on creating “synergistic alliances in procurement, distribution, marketing, and technology”. This study employs a grounded qualitative approach to investigate a growing belief that perspectives of relational governance and the resource-based view of the firm should be integrated to help explain the evolution of offshoring relationships in international marketing and supply chain settings. Specifically we ask—how well do general theories of organization correspond to governance in offshoring relationships? The premise of our longitudinal study found that offshoring relationships begin with calculative trust and opportunism, which later gives way to resource-based competency building and non-economic trust. Over time the offshoring relationships focus on building dynamic capabilities to increase process value through a trust-based relationship. In this way, offshoring relationships are a moving target in terms of governance of relationships from transactional to resource complementarity to a phase where trust and long-term orientation governs the offshored process or processes.     

Digital Systems,Partnership Networks,and Competition: The Co-Evolution of IOS Use and Network Position as Antecedents of Competitive Action

This study examines and tests a holistic model of relationships among interorganizational systems (IOS), partnership networks of firms, and firms' competitiveness. The model integrates concepts from these three areas of study to give a basis for more fully understanding and investigating issues inherent in IOS-intensive coopetition networks. Introducing social network analysis and competitive dynamics research into this study, we test the model using an automotive network comprised of the world's major competing sports car makers and their many value/supply chain partners. We collect and analyze data about these firms' network structures, usage of IOS, and competitive actions. Results support the holistic view that there are systematic associations between IOS use, competitive action, and network structure. Based on this view, we introduce a framework characterizing the roles of IOS in achieving firm competitiveness.     

Offshoring strategy: Motives,functions, locations,and governance modes of small,medium-sized and large firms

How does firm size impact on a firm's offshoring strategy? Are the underlying motives for offshoring, the particular functions considered, the locations to relocate, and the particular governance mode different for small, medium-sized and large firms? In this paper, cost, resource and entrepreneurial drivers are investigated for their relationship with firm size. Moreover, we hypothesize on the relationship between function, location and governance mode choices of offshoring and firm size. Using multi-country data of the Offshoring Research Network (ORN), we present empirical evidence on the three offshoring driver categories and function, location and governance mode choices of small, medium-sized and large firms. The results show offshoring might be used as cost, resource or entrepreneurial strategy. Cost drivers are most important for large and small firms, whereas resource drivers are especially important for medium-sized and large firms. Entrepreneurial drivers are most important for medium-sized firms, just like these firms have a relatively stronger preference for nearshoring. Small firms mostly offshore competence exploring activities, whereas large firms relocate competence exploiting activities.     

Co-operatively re-engineering a financial services information supply chain: A case study

This paper presents a case study of the co-operative design, development, and implementation of an XBRL-enabled interorganizational system (IOS) by the Australian Prudential Regulation Authority, the Reserve Bank of Australia (central bank), and the Australian Bureau of Statistics to revolutionize reporting by financial institutions in Australia. The findings illustrate that the complexity of data consumption patterns drove increased interdependence within the financial information supply chain requiring the co-operative development of context sensitive data exchanges and commodity-like IT infrastructures. The paper concludes that the co-operative model to IOS development exhibited here is likely to be more suited to the development of systems for financial information supply chains than the hub and spoke model characteristic of IOS in other sectors. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.     

A systems perspective on offshoring strategy and motivational drivers amongst onshore and offshore employees

Extant research tends to view firm level offshoring strategies and micro level motivational drivers as self-contained units of analysis. By contrast, this paper draws on an inductive study of two global service firms to demonstrate how the implementation and success of an advanced task offshoring strategy depends on certain systemic interdependencies between (a) the strategy, (b) onshore employees’ motivation to transfer advanced tasks and (c) offshore employees’ motivation to spend effort on their tasks and stay with the firm. We analyse how these three elements interact and produce feedback loops to create an ‘offshoring system’. Extrapolating from our findings, we propose how the offshoring system is likely to develop within the external constraints set by the attainable expertise of offshore employees and by client demands.     

关于建立我国企业境外投资保护制度的思考

随着“走出去”战略的实施,越来越多有比较竞争优势的国内企业将会到境外进行投资。我国境外投资企业的增多、投资规模的增加迫切需要建立我国境外投资保护制度。目前我国境外投资保护制度基本还处于空白状态:没有境外投资法,境外投资保险制度覆盖面窄,支持力度小,投资保护协定签订工作滞后。为了促进和保护我国境外投资的发展,我国应加快境外投资立法、完善境外投资保险制度和加强投资保护协定签订工作。     

Offshore Outsourcing and Non‐production Workers: Firm‐level Relationships Disaggregated by Skills and Suppliers

In analysing the impact of offshoring on the skill composition, previous empirical studies have established that offshoring firms employ more non‐production workers. However, not all non‐production workers are highly skilled. This paper disaggregates non‐production workers into the following three categories: (i) skilled non‐production workers, (ii) unskilled non‐production workers and (iii) non‐production workers with special skills for offshoring and other overseas business management. By linking our offshoring survey data with firm‐level data for Japanese manufacturing firms, this paper finds that the share of skilled non‐production workers tends to be significantly high in offshoring firms but that of unskilled non‐production workers is not. As offshoring has expanded from production to non‐production tasks, this result implies that the distinction between skilled versus unskilled workers becomes critical among non‐production workers. Using our unique data on supplier types in offshoring, this paper finds that the share of non‐production workers for the management of overseas activities tends to be high in foreign direct investment firms and in firms outsourcing to foreign independent suppliers, but not in Japanese firms outsourcing to offshore suppliers located abroad but owned by other Japanese firms. This difference indicates that coordination burdens are likely to be at least partly mitigated by common languages or shared business practices. These findings suggest that offshoring has different impacts on employment depending on suppliers and the worker’s skill. The principal results are confirmed robust even after various firm characteristics are controlled for in panel regressions, though we should not give any causal interpretations.     

Trust,Decision Rights Delegation,and Performance—The Case of Franchising

Previous research has not examined the relationship between trust, decentralization, and franchisor performance. Complementary to the literature on autonomy and relational governance from franchisees’ perspective, this study focuses on the franchisor's perspective on the impact of decentralization and trust on performance. Consistent with the embeddedness view, the results show that trust is a facilitator of decentralization in franchise networks, thereby increasing the positive performance effect of decision rights delegation. Overall, the study offers a new perspective on the relationship between formal governance—through decision rights allocation—and trust as a relational variable in interorganizational networks.     

Understanding the Development of IOS-Based Trading Partner Relationships: A Structural Model with Empirical Validation

This study develops a research model that explains the interorganizational system (IOS) network development process in the buyer-supplier relationship. Particular attention is paid to the antecedents and consequences of two types of influence strategies— exercising power and offering IOS support—that a buyer firm often uses in increasing IOS usage with its suppliers. The research model is empirically tested with data obtained through a field survey from a sample of 233 suppliers, each exchanging electronic data interchange (EDI) documents with a nationally known retailing buyer in the United States. We find that the buyer's decision to offer EDI-related support to a supplier is negatively associated with the transaction volume with the supplier but positively with the supplier's IT capabilities as well as the supplier's transaction-specific investments made toward the relationship with the buyer. On the other hand, the buyer's decision to exercise power to a supplier is found to be negatively associated with the transaction volume between the trading partners. Our findings also indicate that offering EDI support, rather than exercising power, is more effectual in inducing greater EDI usage between the trading partners. Finally, the buyer's EDI support is found to be positively associated with suppliers' perceived benefits of using EDI in the relationship that, in turn contributes to more voluntary use of EDI with the buyer.     

How to reduce coordination failure in option-dated forward contracts: the compensatory role of relational governance

The aim of this study is to explore the relationship between prior ties and informal norms in achieving interorganizational coordination as an outcome of exchange efficiency. The data from the hotels operating in the Antalya tourism region show that prior ties reduce the potential for unfair rents from ex post renegotiations in flexible contractual settings. Hence, informal norms from prior ties result in enhancing efficiency of interorganizational exchange relationships with a consistent and effective management of operational risks from external environment. Overall, this study contributes to the governance literature by exemplifying compensatory role of relational governance from prior ties in coordination failure of option-dated forward contracts.     

The Impact of Relational Governance on Relational Exchange Performance: A Case of the Taiwanese Automobile Industry

Relational governance affects manufacturers’ ability to adapt flexibly to uncertainty in manufacturer–supplier relationships. Enhancing manufacturer–supplier relationships requires considering supplier willingness and opinions on the relational governance of their focal manufacturer and the effect of relational governance on relational exchange performance. After reviewing the related literature, I identified the antecedents of relational governance affecting suppliers’ relationships with their focal manufacturers and explored the effect of relational governance on relational exchange performance, taking relationship value and relationship norms as the intervening constructs. Data were collected from 241 usable questionnaires that had been completed by suppliers for all Taiwanese automobile manufacturers. The hypotheses were tested with respondent data by using a structural equation model. The results indicated that relational governance directly and positively relates to relationship value and relationship norms, relationship value and relationship norms directly and positively relate to relational exchange performance, and customer focus and competitive priorities directly and positively relate to relational governance.     

国内企业国际化的模式与路径分析

本从国际生产体系的两个维度(管理控制和价值链)对国外跨国公司国际生产体系建立模式进行了阐述，同时提出了国内企业参与国际生产体系的两个路径(内向延展与外向扩张)，从比较分析中得出适合国内企业国际化进程的国际生产体系参与模式。     

党组织参与治理对上市公司慈善捐赠的影响

利用我国A股非金融类上市公司2008—2017年数据，采用“双向进入”、“交叉任职”两个指标衡量党组织参与企业治理的情况，实证检验其对企业慈善捐赠行为的影响。结果发现，党组织“双向进入”和“交叉任职”与企业是否捐赠、捐赠水平均呈显著正向关系。此外，上述作用在国有企业与非国有企业中均存在，但与中央国有企业相比，党组织参与治理对企业捐赠的促进效应在地方国有企业中更为明显。研究还发现，党组织参与治理对企业慈善捐赠的促进作用并不以损害企业价值为代价，反而会提高公司经营绩效和价值，并且党组织参与治理对企业捐赠的促进作用并非以获取更多的政府补贴为目的。研究表明，党组织参与治理促进了企业的捐赠行为，这一结论有助于进一步理解党组织在公司治理中的地位与作用。     

Multinational investment and host country development: Location efficiencies for services offshoring

Services offshoring has become an important source of investment and development in many emerging economies. While much attention has been paid to companies’ use of services offshoring to lower costs, not all of these offshoring activities have yielded the anticipated results. Thus, the choice of where to locate offshore facilities is an important yet complex one that has substantial implications for both the investing firm and host country. In this paper, we adopt the perspectives of service firms located in the U.S. and empirically examine the attractiveness of host countries for offshoring of services. Using data envelopment analysis (DEA), we examine which countries use their resources or inputs most efficiently in order to produce outputs that make them attractive for services offshoring. We find that China, India, Ireland, the Netherlands, Pakistan, Slovakia, Spain, and the U.K. are particularly attractive locations for services offshoring. All of these countries have at least one core efficiency-creating competency among the key inputs of wages, education, and infrastructure. We discuss implications for firms and government policy makers and offer recommendations for future research.     

A multi-theory framework for understanding the reshoring decision

Recently firms have been reconsidering offshoring decisions, and have been reshoring activities back from offshore locations to domestic locations. The aim of this paper is to develop a framework for understanding location and governance choice in the reshoring decision. Employing the eclectic paradigm, the resource-based view and transaction cost economics as a theoretical basis, this research highlights the value of integrating location-specific factors with process- and firm-specific factors for understanding location and governance choice in the reshoring decision. Moreover, the framework highlights the value of understanding the interaction of the location-, firm- and process-specific factors on the reshoring decision.     

Market exchanges, hierarchical exchanges or relational exchanges in export channels into emerging markets

This study draws from relational contracting paradigm, transaction cost paradigm, and internationalization process paradigm and evaluates market exchanges, hierarchical exchanges, and relational exchanges between Western manufacturers and their foreign intermediaries in emerging markets. The study suggests that choices of exchange governance be determined by various factors in combination, including experiential knowledge, market conditions, activity complementarity, brand power, and trust. Choices of exchange governance depend on the interaction among these factors.     

Local Dealer Adoption of a Foreign Manufacturer-Sponsored Internet-Based Information System

ABSTRACT

Firms often use Internet-based interorganizational information systems (IBIS) to facilitate the integration of information and communication between channel members. However, in practice firms are sometimes reluctant or even refuse to adopt such systems, especially when sponsored by a foreign manufacturer to local dealers. This article presents an empirical study of 80 dealers faced with the IBIS decision from a large international tire manufacturer. The results indicate that perceived financial and usage benefits of the IBIS and security are important determinants of dealer adoption of an IBIS. Further, the results indicate that higher IBIS adoption levels correspond to changes in the nature of the channel relationship, operational and exchange benefits, and commitment of the dealer to the manufacturer.     

The Benefits of IT-Based Supply Chains-Strategic or Operational?

ABSTRACT

Business relationships are being revolutionized by the use of inter-organizational information systems (IOSs) that connect together separate companies' business processes through the application of Information Technology (IT). The physical value chain is now paralleled by the virtual information chain. Detailed case studies from earlier research suggest that there are huge benefits to be gained from concepts such as Electronic Data Interchange (EDI), shared product design databases and shared production scheduling systems. However, there is little empirical evidence of the overall usage and outcomes of IOS implementation. In this survey, IOS benefits are evaluated using marketing derived frameworks. Evidence from 89 United Kingdom (UK)-based organizations, a large proportion of which are trading internationally, suggests that IOSs are becoming pervasive across different business processes and across different types of industry. The analysis reveals that marketing activities are now dominated by the management of the information along the supply chain and that significant benefits can be realized. However, the time-scale for implementing such systems is of the order of 5 to 10 years and there are significant barriers to successful implementation.     

Hidden Costs of Offshore Outsourcing: an Analysis of Offshoring Decisions

Offshore outsourcing has grown as a form of industrial organisation to increase profitability of firms. However, offshoring may be less lucrative than envisaged, due to the presence of hidden costs. We study the strategic interaction amongst onshore Cournot firms in the decision to offshore when they receive signals about offshore hidden costs. The analysis helps suggest policy implications for countries which are potential offshoring locations. We find the precision of signals and the range of possible hidden costs to be crucial in determining offshoring destinations. Updating of information about hidden costs leads to different equilibria including herding in offshoring.     

Corporate Governance and Institutional Transparency in Emerging Markets

This paper posits that differences in corporate governance structure partly result from differences in institutional arrangements linked to business systems. We developed a new international triad of business systems: the Anglo-American, the Communitarian and the Emerging system, building on the frameworks of Choi et al. (British Academy of Management (Kynoch Birmingham) 1996, Management International Review 39, 257–279, 1999). A common factor determining the success of a corporate governance structure is the extent to which it is transparent to market forces. Such transparency is more than pure financial transparency; as it can also be based on factors such as governmental, banking and other types of institutional transparency mechanism. There may also be a choice for firms to adopt voluntary corporate disclosure in situations where mandatory disclosure is not established. The Asian financial crisis of 1997–1999 and the more recent corporate governance scandals such as Enron, Andersen and Worldcom in the United States and Ahold and Parmalat in Europe show that corporate governance and business ethics issues exist throughout the world. As an illustration we focus on Asia’s emerging¹ markets, as, both in view of the pressure of globalization and taking into account the institutional arrangements peculiar to the emerging business system, these issues are important there. Particularly for those who have to find an accommodation between the corporate governance structures and disclosure standards of the Emerging system and those of the Anglo-American and Communitarian systems.