The Motivations Of College Students’ Use Of Social Networking Sites In Travel Information Search Behavior: The Mediating Effect Of Interacting With Other Users

Social networking sites (SNSs) have proliferated rapidly in the last few years and continue to grow in popularity. This study argues that social networking sites play a pivotal role in college students’ trip information search behavior. The primary objective is to identify motivations that influence college students’ propensity to use SNSs to search for travel information, leading to the development of a model. This study also examines the mediating effect of interacting with other users on the relationship between motivations and information search behavior using SNSs. Hierarchical regression analysis was employed to test the hypotheses and a mediating effect. The results indicate that all four motivations (i.e., self-expression, commenting, participating in a community forum, and information seeking) affect college students’ use of SNSs when they seek travel-related information. It is also observed that interacting with others on SNSs has a mediating role in both motivations and information search behavior. Implications and suggestions for future research are discussed.     

Big Five Factors of Personality and Tourists' Internet Search Behavior

This study aimed at relating tourists' Internet search behaviors and the Big Five Factors (BFF) of personality to identify personality items that better predict tourists' Internet search behaviors. Survey data from domestic tourists to a metropolitan city in South Korea was used to empirically examine the relationships. Results indicate that travel information sought through the Internet vary with the BFF with the exception of extraversion, and the Internet channels used for travel information search also varied with the BFF with the exception of conscientiousness. The Internet is more widely used as a source of travel information but less for travel purchases. The results also suggest that the responses to some BFF items can substantially improve the predictability of tourists' Internet search behaviors. Implications for the use of the BFF in designing travel information systems are addressed.     

The Past,Present, and Future Research of Online Information Search

SUMMARY

Information technology has rapidly developed and accordingly online information search is increasingly important to both travelers and travel marketers. Despite the importance, there has not been given much attention to online information search behavior in the travel and tourism field. To stress the importance and urge researchers in advancing this area of research, this study briefly reviews (1) traditional views of information search, (2) the distinct features of online information search, (3) online benefits to travelers and marketers, and (4) online concerns and opportunities. In addition, potential issues on future research are suggested.     

Role of social media in online travel information search

Social media are playing an increasingly important role as information sources for travelers. The goal of this study is to investigate the extent to which social media appear in search engine results in the context of travel-related searches. The study employed a research design that simulates a traveler's use of a search engine for travel planning by using a set of pre-defined keywords in combination with nine U.S. tourist destination names. The analysis of the search results showed that social media constitute a substantial part of the search results, indicating that search engines likely direct travelers to social media sites. This study confirms the growing importance of social media in the online tourism domain. It also provides evidence for challenges faced by traditional providers of travel-related information. Implications for tourism marketers in terms of online marketing strategies are discussed.     

Travel queries on cities in the United States: Implications for search engine marketing for tourist destinations

Given the growing importance of search in online travel planning, marketers need to better understand the behavioural aspect of search engines use. Built upon a number of previous studies, the goal of this research is to identify patterns in online travel queries across tourist destinations. Utilizing transaction log files from a number of search engines, the analysis shows important patterns in the way travel queries are constructed as well as the commonalities and differences in travel queries about different cities in the United States. The ratio of travel queries among all queries about a specific city seems to associate with the “touristic” level of that city. Also, keywords in travelers' queries reflect their knowledge about the city and its competitors. This paper offers insights into the way tourism destinations are searched online as well as implications for search engine marketing for destinations.     

Relationships of Perceived Justice to Service Recovery,Service Failure Attributions,Recovery Satisfaction,and Loyalty in the Context of Airline Travelers

In recent years, hospitality and tourism researchers have presented their findings of many studies on website performance and evaluations. Although these prior studies have achieved a certain degree of success for assisting industrial practitioners to develop and maintain their websites, it remains largely unknown how consumers find a specific travel or hotel website. This paper reports a study that investigated the perceived importance of different channels for finding travel or hotel websites from an international travelers' perspective. Empirical results from 153 travel or hotel website users indicated that the Google search engine was the only channel that was perceived as important, and 47.4% of the respondents viewed up to three screens in the list of search results when using search engines. The paper should be of interest to industrial practitioners and academic researchers to understand better the behavior of users of travel and hotel websites during their website search procedure.     

Travel Arrangements and the Distribution Behaviour of New Zealand Outbound Travelers

This paper contributes to the literature on tourism distribution by examining the distribution behavior of 547 New Zealand outbound travelers segmented by the way in which they have made their travel arrangements: package tourists, independent travelers, and an intermediate group, package plus. The results reveal differences among the three segments in terms of travel characteristics, information search, booking, and purchase, but not profile attributes or the influence of distribution on destination or product choice. Variations are also found in channel behavior across the four different sectors examined: transport to and at the destination, accommodation, and attractions, and activities.     

Travel writers and the nature of self: Essentialism,transformation and (online) construction

A lacuna of academic research exists that explores contemporary travel writers’ lived experience, particularly how they perceive their s​ense of self through their work as a forum for self-discovery and self-transformation. Using the essentialist self and socially constructed selves as theoretical frameworks, this research extends the concept of multiple selves to these writers and new forms of online media. Qualitative interviews were conducted with 47 travel writers and data were analysed using an Interpretive Phenomenological Analysis. Findings suggest that many travel writers (co)construct an online self and use their writing to transform themselves. The cathartic process of writing, interaction with their readership and the importance of establishing a social identity online emerged as influences on the nature of self.     

A Comparative Study of Generational Preferences for Trip-Planning Resources: A Case Study of International Tourists to Shanghai

Although many previous studies have investigated the information search behavior in some specific age groups of tourists, few of them comprehensively examined the relationships between cross-generational tourists and their preferences for various types of trip-planning resources. This study aimed to fill this research gap. The authors employed correspondence analysis to assess and visually display the correlations between four generational groups—the Silent Generation (aged over 65), the Baby Boomers (aged 50–64 years), Generation X (aged 30–49 years), and Y (aged 18–29 years)—and 10 primary travel information sources for the Shanghai international tourist market. The results indicated that tourists in the Baby Boomers and Silent Generation groups rely most on travel agencies and tour operators. The Generation X tourists are inclined to search websites for their travel information. Generation Y tourists are more likely to consult friends and/or relatives and travel guidebooks. The study has both theoretical and practical contributions. The core values of generations are used to explain their preference of information sources from a theoretical perspective. This study assists destination marketers to design effective promotional strategies suited for different generational segments.     

Spatial Pattern of Tourist Flows Among the Asia-Pacific Countries: An Examination over a Decade

The spatial dimension of tourism provides insights about travel demands and travel flows and helps destinations in planning, development and management. The last decade has witnessed a steady and rapid growth in the Asia-Pacific region's tourism industry, in terms of both inbound and outbound travel. This particular study aimed to: (a) provide information and explore the changes on the nature of travel flows as measured by the tourist arrivals among the Pacific Asia Travel Association (PATA) member countries for the years of 1995 and 2004; (b) assess general propensity to travel among PATA countries using the concepts of Country Potential Generation Index and Gross Travel Propensity; and (c) examine the shift in the past decade in terms of the relative tourism generation power of PATA countries by comparing and contrasting the 1995 and 2004 indices. The results of the study provide an overview of the spatial patterns of travel flows and travel propensity in Pacific Asia region over a 10-year period. The study demonstrates that the functions of travel flows and indices are complementary and provide an informative picture of spatial travel behavior and demand.     

The self-catering accommodation market: A review of electronic and other sources

This paper contributes to a better understanding the self-catering accommodation sector by considering its nature and scope within Scotland, the UK and the international context. It reviews the available literature search and also presents an exhaustive search of the Internet. The term “self catering accommodation” typically refers to cottages and holiday flats, but also may include larger premises as well as mobile units such as boats. Student accommodation comes into this category, as do serviced apartments for business use. Self-catered accommodation is widely used for activity holidays, and courses for outward-bound or country pursuits. The sector is considered in terms of economic impact, ownership, and mode of use, and an analysis of the market shows that it has grown and changed rapidly since the 1980s driven by changes in the economy and advances in technology. During the same period demand has increased due to demographic, economic and lifestyle changes, the predominant segments being older and middle-aged customers and young couples without children. The growth of short break holidays and a growing interest in country pursuits and activity holidays favour the self-catering sector.     

Theoretical linkages between well-being and tourism: The case of self-determination theory and spiritual tourism

Self-determination theory (SDT) offers a robust and globally adopted evidence-based foundation from which explorations of increasingly popular forms of travel, like spiritual tourism, can be analyzed for their potential contributions to well-being. This paper draws on SDT to examine outcomes of well-being within spiritual tourism. It draws on autoethnography, a thick data approach to qualitative inquiry, which allows for the emergence of experiential and self-reflective processes engendered by forms of travel like spiritual tourism. The autoethnographic narrative is based on the author's spiritual tourism experience at a yoga/meditation retreat in Rishikesh, India. The narrative is transcended through theory-based linkages to broader social phenomena (i.e., well-being, SDT), by so doing, the legacy of theoretical development, characteristic of interpretive inquiry, is sustained.     

A Holistic Approach to Understanding the Use of Travel Guidebooks: Pre-, During,and Post-Trip Behavior

This study proposed a holistic approach to understanding the usage of travel guidebooks. Guidebooks were revealed to outperform other travel information sources in the stages of “during” and “post-travel” but lost their competitiveness in the pre-trip planning to the Internet, especially on the search for information on destination and accommodation. A factor analysis on an 18-item instrument concluded that travelers possess six underlying need dimensions when using guidebooks: reflective, security, confirming, destination, itinerary, and functional needs. Therefore, recommendations were provided for practitioners to reconsider the positioning of travel guidebooks when formulating product development and marketing strategies.     

ENTER 2005 – The 12th International Conference on Information Technology and Travel & Tourism held in Innsbruck,Austria on January 26–28, 2005

With the attendance of about 400 delegates from over 40 nations in the world, the 12^th International Conference on Information Technology and Travel & Tourism (ENTER 2005) was held on January 26–28, 2005 in Innsbruck of Austria. Interestingly, the Conference was turned to a very noticeable contradiction by showing the latest findings and developments in Information and Communication Technologies (ICTs) in travel & tourism but in a medieval city. Following the tradition of the previous ENTER conferences, ENTER 2005 has successfully achieved it primary objective of providing a forum for international delegates to exchange and debate various ICT issues that were related to travel and tourism.     

Information search behavior of Hong Kong's inbound travelers‐a comparison of business and leisure travelers

Abstract

The purpose of this study is to examine the information search behavior of Hong Kong's inbound tourists, in particular business and leisure travelers. The study clearly shows that business and leisure travelers demonstrate different information search behavior. ‘Personal experience,’ ‘Travel agency/tour company,’ ‘Airlines’ and the ‘Internet’ are most frequently relied upon by business travelers in searching for travel information, while leisure travelers prefer ‘Travel agency/tour company,’ ‘Friends or relatives,’ ‘Travel guide books,’ and ‘Personal experience.’ The study also reveals that the total number of information sources used and the length of pre‐trip planning lead‐time are significantly different between these two groups of travelers. First time travelers also have a longer pre‐trip planning lead‐time than repeat travelers. Furthermore, business and leisure travelers perceive the levels of influence of several information sources, including ‘Corporate travel departments,’ ‘Friends or relatives,’ ‘Travel guide books,’ and the ‘Internet,’ differently. These information sources were classified into five different dimensions, including ‘Media,’ ‘Neutral,’ ‘Retail,’ ‘Interpersonal,’ and ‘Personal experience.’ Analysis based on travelers' purpose for traveling and demographic information was performed. Leisure travelers perceive the level of influence of ‘Neutral’ sources as significantly higher, and those with lower household incomes perceived the level of influence of ‘Personal experience’ as lower. The results of this study will allow marketers in Hong Kong to better understand travelers’ information search behavior so that they can more effectively tailor their marketing strategies to these two major markets.     

Does gender affect media choice in travel information search? On the use of mobile Internet

This study examines gender effects in Japanese consumers' media use in travel information search. Drawing upon gender theory and niche theory, we propose a causal model consisting of satisfaction, attitude, and habitual usage of distinct media. Specifically, we posit that females are more predisposed to media displacement–reinforcement effects than males, when mobile Internet becomes a more popular medium in travel information search than PC Internet and traditional media. We conducted an online panel survey in Japan, and collected 992 usable responses. Structural equation modeling finds that satisfaction with PC Internet and with traditional media affects the habitual use of mobile Internet negatively. Habitual use of mobile Internet is negatively associated with attitude toward PC Internet and toward traditional media. Although moderation analysis identifies no statistical difference in the hypothesized paths, latent mean analysis reveals that satisfaction from, attitude toward, and habitual usage of mobile Internet are more strongly perceived among female respondents than males.     

Legacy tourism: the search for personal meaning in heritage travel

In recent years, the existence and nature of the heritage tourism market has attracted substantial attention in the tourism industry. There appears to be a sub-segment of the heritage market that consists of tourists who have a personal connection with their heritage beyond a general relationship of collective ancestry. Those that travel to engage in genealogical endeavors, to search for information on or to simply feel connected to ancestors and ancestral roots are categorized as legacy tourists. This paper describes the heritage tourism market, discusses distinguishing characteristics that identify legacy tourists, and emphasizes to tourism managers the importance of recognizing and responding to this segment.     

Motivation,Participation, and Preference: A Multi-Segmentation Approach of the Australian Nature Travel Market

Abstract

The purpose of this study was to develop a typology of nature travelers based on their motivations, activity participation, and destination preferences. A secondary analysis from the Pleasure Travel Market Survey for Australia (1994) was used. The results indicated that the proposed ‘motivation-participation-preference’ multi-segmentation bases could classify Australian nature travel market into six segments. They were ‘Physical Challenge Seekers,’ ‘Family Vacationers,’ ‘Culture & Entertainment Seekers,’ ‘Nature Tourists,’ ‘Escape & Relax Vacationers,’ and ‘Indifferent Travelers.’ Travelers among groups exhibited significant differences in terms of their so-ciodemographics, trip-related characteristics, and travel philosophies. Implications of the findings are discussed.     

都市区旅行社空间布局特征与销售等级差异——以重庆旅游百事通为例

在旅游供给研究中,重视在线旅行社发展的同时,不应忽略传统旅行社在地理实体空间的布局特征及其变化趋势。目前,对中微观尺度的都市区传统旅行社的空间布局研究相对薄弱,实证研究尤为缺乏。文章以旅游百事通在重庆主城区的195家零售门店为例,从都市区的中微观空间尺度分析了旅行社零售门店的空间集聚和空间关联特征,比较了商圈、社区和临街等不同分布类型的门店销售等级差异。结果表明:(1)旅行社门店呈现出较明显向城市商圈、交通设施和大型社区集聚的特征;(2)在城市内部,旅行社与其他城市生活服务业呈现出消费者主导型、商品主导型、竞争性关联和互助性关联等多种类型的空间关联关系;(3)商圈与非商圈门店、临街与写字楼门店的销售等级存在显著差异;社区与非社区门店、干道与非干道门店的销售等级差异均不明显。     

Motivation for family vacations with young children: anecdotes from the Internet

Family travel receives growing attention from both the travel industry and academia, but they ignore a vital segment of the family holiday: nuclear families that travel with young children. This study investigated the motivations that drive this market segment to take vacations as a starting point to understand the travel behavior of family tourists, especially those with young and dependent children. By employing netnography, this study collected and analyzed 97 travel diaries from five travel blogs and one travel forum in 2015. Five motivation themes emerged, namely they are spending quality time with children, creating pleasant memories, learning and development, compensation for children, and self-compensation. Both theoretical and practical implications are discussed and future research is suggested.