Japanese Visitors to Guam: Lessons from Experience

Abstract

Naisbitt (1994) notes that 60 percent of the world's radio broadcasts, 70 percent of the worlds' mail, 85 percent of international phone calls and 80 percent of computer data are in English (pp. 24-25). Perhaps a similar preponderance exists in tourism literature. But beyond this language orientation there is a “Western” orientation of thought regarding tourist behavior and culture that might influence survey design and research methodology. This may leave researchers less able to understand the heterogeneous Asian travelers that are traveling in increasing numbers. It is important to understand the culture of the sending country when analyzing tourist behavior and motivation. This paper illustrates how understanding Japanese culture enhances the development of survey instruments as well as the interpretation of survey results. Examples are taken from the quarterly visitor exit surveys conducted on the island of Guam, a U.S. territory that serves as one of the major short-haul destinations for Japanese travelers.     

The Influence of Visitors' Awareness of World Heritage Listings: A Case Study of Huangshan,Xidi and Hongcun in Southern Anhui,China

This research used Huangshan, Xidi and Hongcun in southern Anhui (China) as a case to study the impact of World Heritage List (WHL) status on international visitors. The study categorised all the visitors into two types – WHL aware and WHL unaware – based on awareness levels of the World Heritage status of the destination. The two groups were compared in terms of visit purposes, socio-demographics and other characteristics. The results showed that the World Heritage List status did have an impact on travellers' visit decisions. Additionally, the World Heritage List status proved to be related to tourists' visit purposes, activity patterns and socio-demographic characteristics. However, the World Heritage List status will be a more influential tool for destinations when marketers place emphasis on the underlying cultural contents of sites and make the cultural elements accessible and interpretable for international visitors.     

Book Review

World Heritage Sites (WHSs) are motivated by such diverse reasons as heritage celebration, alarm calls, tourism branding and marketing and place making. Irrespective of the primary motivation for their creation, WHSs are often used to develop tourism based on cultural and natural resources of international significance. Heritage conservation may or may not be in agreement with what local populations perceive as desirable development paths. We conducted a survey among the island community of Vega in Norway that received WHS status in 2004 motivated by conservation alarm, tourism marketing and place making. We examined the local population's views of the key aspects of future development and how this related to WHS status. The islanders placed high value on social and community conditions as well as heritage linked to cultural and natural resources. While a majority supported tourism based on sustainable use of heritage they also felt that WH listing should not limit development opportunities. There were differences between younger people and adults. WHS may be an effective agent of sustainable tourism development if the main goals and strategies of the WHS are clearly understood and prioritized in the local community, leave room and perhaps link to other development opportunities.     

World Heritage Listing and the Evolving Issues Related to Tourism and Heritage: Cases from Australia and New Zealand

The relationship between heritage and tourism at Word Heritage Sites is thought to be particularly problematic. Yet, each year more heritage sites gain this status. This paper explores the issues that emerge between tourism and heritage at two heritage sites, one with World Heritage listing and the other embarking on the application process. Interview data were collected in relation to the Royal Exhibition Buildings and Carlton Gardens (REB), Australia and Oamaru's Historic Precinct, New Zealand; secondary data were used to contextualise the findings. The findings of the two case studies indicate that the process, and outcomes, of World Heritage (WH) status influence the nature of the relationship between heritage and tourism. The findings of this case study analysis indicated that prospect of WH listing seems to be a catalyst for decision-making and developing networks between the various stakeholders of heritage and tourism, but heritage stakeholders seem to be grappling for power at this time. Once the listing process is successful, heritage then seems to gain the balance of power, and tourism seems to be less successful in controlling the situation. Further research is warranted on this topic to explore whether the findings from two sites can be generalised to other heritage sites.     

Global–local relationships and governance issues at the Great Wall World Heritage Site,China

Heritage preservation and tourism use are inevitably intertwined at heritage sites and are characterized by both symbioses and tensions, particularly at World Heritage Sites, where international initiatives interact with local priorities. The international designation impacts heritage preservation, tourism development and community well-being at the local level, especially in developing countries. This paper examines global–local relationships, as well as involvement and governance at intermediate scales, and their implications for preservation and development at Badaling Great Wall World Heritage Site in Beijing, China, through examinations of its management structure, heritage preservation and development plans, and the opinions of the local business community. Interviews were conducted with key officials of the Management Office and questionnaire surveys were distributed with local business operators. It is shown that multiple stakeholders operate in a hierarchical, multi-departmental management structure. International linkages are weak and via central government. Positive economic impacts from tourism are highly valued. High awareness of heritage preservation and positive attitudes toward tourism are identified among local business operators with relatively high tolerance for negative environmental impacts. Potential conflicts between global priorities by World Heritage designation and local needs for tourism development are illustrated. Practical implications for heritage and tourism planning and management are discussed.     

The search for World Heritage brand awareness beyond the iconic heritage: a case study of the Historic Centre of Macao

The Historic Centre of Macao was declared a UNESCO World Heritage Site (WHS) in 2005. The question arises regarding the value of the designation ‘WHS’ and what it means to tourists who visit. The researchers used intercept surveys and participant observation to determine brand awareness among visitors. Regardless of how much the tourism industry and UNESCO promote the ‘brand’, if visitors are unaware of it and do not respond, the economic and cultural values may be negatively affected.

The results showed the average visitor had only a vague understanding of WHS and it was not a major motivator for their visit. However, the general theme of culture was of high interest, as was a visit to the must-see icon attraction of St Paul's Ruins (the highlight of the Historic Centre of Macao). That is, there appears to be a good level of cultural and heritage awareness but minimal WHS awareness.     

中国“世界遗产”的可持续旅游发展研究

世界遗产是“人类智慧和人类杰作的突出样品” ,在新世纪的今天 ,“遗产旅游”作为一种世界现象 ,已成为人类求取与外部世界高度和谐的最有效形式之一 ,成为一种高质量回归自然、回归历史的必须性的社会生活组成部分 ,研究“遗产旅游”的可持续发展已成为当今的重大论题。本文首次对中国“世界遗产”的现状进行了全面综合的把握 ,揭示了遗产地采取可持续旅游发展战略的必然性以及目前存在的主要问题和矛盾 ,分析了发展“遗产旅游”中应正确处理的三大关系 ,提出遗产旅游可持续发展的内涵并寻求我国世界遗产地旅游可持续发展的建议与对策。     

Carrying capacity and its implications in a Chinese ancient village: the case of Hongcun.

Hongcun, an ancient village in Anhui in China, is an UNESCO-gazetted village because of its Huizhou architecture. It attracts over 1.6 million visitors per annum. Based upon a simple spatial model, the results of this study indicate that its social carrying capacity is being vastly exceeded, and the consequences are discussed in terms of the impacts on village life using data derived from a survey of residents. In terms of addressing the issues of crowding, it is suggested that a number of future choices face the village, ranging from the imposition of quotas on visitation to sustain and protect its UNESCO status by significantly reducing overcrowding, or alternatively, to embrace mass tourism to become akin to a theme park that is based on Huizhou culture.     

Is UNESCO recognition effective in fostering tourism? A comment on Yang,Lin and Han: Reply

This note replies Cellini's comment on the real effect of WHL in inducing more tourist arrivals in Yang, Lin and Han (2010, Tourism Management). Due to the time-invariant feature of the WHL number in the short-run, the fixed effect of panel data model seems to be inadequate on evaluating the impact of WHL on attracting international tourists. However, pooling estimates show that a region with more WHLs can attract more tourists.     

Organic,incremental and induced paths to sustainable mass tourism convergence

This paper positions sustainable mass tourism (SMT) as the desired and impending outcome for most destinations. Natural resource scarcity, development of green technology, climate change awareness, the global financial crisis, institutionalised environmentalism and Internet technology all facilitate the emergence of sustainability as a societal norm that is combining with the longer established norm of growth desirability. SMT convergence is occurring along three distinctive paths in an evolutionary manner that reflects environmental pragmatism. The market-driven ‘organic’ path describes the conventional tourism area life cycle model of Butler, whilst the regulation-driven ‘incremental’ path entails deliberate alternative tourism (DAT) in which carrying capacities are gradually increased to accommodate higher visitation levels. The hybrid ‘induced’ path describes planned mega-resorts conceived as growth poles. Each model is invested with its own specific planning and management implications.     

Factors influencing residents’ subjective well-being at World Heritage Sites

This study aims to identify the factors influencing residents' subjective well-being (SWB) and examine the relative importance of each factor on the distinct components of residents' SWB in the heritage tourism context. The measurement was developed and validated using rigorous procedures. Five rounds of data collection have occurred in a span of two years at a World Heritage Site in China, resulting in 1018 valid responses. Data were analyzed and the results suggested that residents with higher economic status, sense of community, and social environment generally have higher SWB. Furthermore, residents' perceived high economic status and favorable social relations channel through residents’ SWB to bolster their support for tourism.