金融信息化需要ILM战略——易安信(EMC)公司华南区总经理康毅先生接受本刊专访

近年来,国内银行陆续走上了数据大集中的道路,数据集中统一处理造成了数据量的急剧膨胀,但是,数据大集中为管理信息的归集、挖掘和利用创造了条件。伴随着竞争的加剧,各家银行调整了原有服务理念,转向以客户为中心、以优质业务为核心的经营理念,长期被忽视的客户信息资源作为银     

集中式Call Center系统中DTMF信号丢失的问题解决

一、问题的提出 江苏省工商银行于2002年4月顺利完成了集中式Call Center(客户服务中心)在全省的投产工作,该客户系统的集中性主要体现在三个方面:①所有的业务处理和业务数据集中在省行,地市行不保留任何的业务和客户数据.②IVR(自动语音应答系统)全部集中在省行处理,地市行的电话呼入(95588)请求通过内部VoIP网络转到省行统一处理.③人工服务全部集中到省行,地市行不作落地处理.     

大象起舞,稳健创新——农业银行新一代核心系统架构演进之路

近年来,随着同业竞争的日趋激烈,银行业IT系统的建设也快速进化,农业银行作为全渠道、全业务、国际化、集团化的国有大型商业银行,核心系统亦历经多年发展和不断变革,从"面向账务"的数据大集中,到"以客户为中心、产品快速创新、改善和提升管理能力"的蓝海工程,在不断地铸剑和亮剑过程中锤炼自身、树立新功。新形势下新挑战近年来,商业银行在电子渠道的快速发展及自身互联网服务的崛起,使银行在个人客户服务方面和互联网银行的差     

银行“大集中”管理模式的实践

所谓"大集中",就是指银行核心数据向上集中处理,由总行按照统一规划、统一开发、统一标准、统一处理的原则,集中管理全行的信息资源,简化业务处理模式,"大集中"将实现最大限度的资源共享,以达到节约设备投资和维护费用,降低应用系统的复杂性,降低业务处理中由于数据分散带来的业务操作风险之目的。中行华北信息中心已将天津市分行、河北省分行与中总行的应用系统成功迁移到区域中心。这里着重介绍中行华北信息中心"大集中"模式的实现。     

基于控制论探析数据大集中后商业银行计算机信息系统的安全

目前,为了适应日趋激烈的竞争,国际商业银行纷纷进行了数据集中,通过将经营策略和信息技术的紧密结合,提高银行的国际竞争力。国内商业银行也依托现有的业务处理系统,重新设计、规划、开发和实施了数据大集中模式下全新的业务处理模式。图1是数据大集中后,商业银行业务处理模式的原理图。在这种模式下,银行的客户数据与处理数据集中在数据运行处理中心(简称数据中心)的主机上进行。当有业务请求时,所有银行的前端数据采集可以通过综合柜台系统、银行卡系统、清算系统、信用管理系统、自动柜员机、网上银行、电话银行等多种接入渠道通过网络…     

联机分析处理技术及其在商业银行中的应用

一、引言随着我国银行业改革的逐步深化,目前金融信息化现六大趋势:进一步完善电子化基础设施、数据大集、应用系统的集成与整合(新一代核心业务系统)、多化电子服务手段、风险防范和数据资源的二次开发个性化服务)。随着数据大集中的逐步实施,如何从数中提取有用的信息供决策分析人员使用是商业银行临的现实问题。数据仓库和联机分析处理技术(O-AP,OnlineAnalyticalProcessing)可以帮助商业银行把机事务处理系统(OLTP,OnlineTransactionProcess-ng)所产生的数据再加工,形成一个综合的、面向分析环境,以更好地服务于面向客户、面向服…     

商业银行CIF系统构建策略

一、实现背景目前各商业银行核心账务数据逐步完成大集中后,理系统主要包括核心账务处理系统和分布在各省市行的外围业务处理系统,后者又包括了中间业务、网银行、手机银行、电话银行、银券通等多种处理系统。于各地业务需求的不一致,加之目前总行集中处理系的重点在于核心账务的处理,因此,与银行中间业务外围服务渠道相关的客户资料及签约关系分散在分各业务系统的前置处理机上。客户资料的分散存放无保证各系统客户资料的一致性,也无法进行数据共。客户为了享受银行不断推出的新产品,必须多次携本人有效证件到银行网点办理相关业务的签约…     

农信社客户管理信息系统的设计与实现

目前,银行核心业务系统纷纷从传统的“满足业务需求”向“引领业务创新”改造,逐步实现了核心业务系统数据的大集中。数据集中后,农村信用社的市场定位也从“服务三农”的社区银行转型为服务县域的主力银行、立足社区的零售银行、农民喜爱的村镇银行。服务对象范围吏广,提供的服务产品更加多元化。农村信用社在面对更多客户群体的同时,如何科学甄别和把握优质客户成为立足高远的战略之举。客户管理信息系统（CMIS）的建立将解决客户管理上的诸多问题,也将使银行管理者的管理和决策更加规范,科学和准确。     

《IT风云,险中求胜——商业银行信息科技风险管理理论与实践》

正内容简介:在我国,银行业信息科技的发展经历了全面联网、数据大集中、以客户为中心的核心业务系统建设等阶段,大集中模式虽然带来了管理上的便利,但也造成了各种风险隐患集中的客观现状。同时,信息系统与业务流程的结合程度     

金融客户服务中心网络架构

在传统的客户服务中心(CallCenter)解决方案中,人工座席和IVR往往是分散的,将业务数据透过数据网络集中到数据中心进行处理。我行组建的客户服务中心是全省集中式的,人工座席集中在省分行客户服务中心,IVR集中在省分行网络中心,地市分行的客户可以拨打本地的95588,通过语音网络转接到省分行客户服务中心进行相关处理。集中式客户服务中心的优势主要体现在其总体建设和维护成本较低,以及整体服务质量和管理水平较高。一、金融客户服务中心的系统结构我行目前运行的客户服务中心从系统功能上可划分为四个部分:语音交换(PBX)、语音接入、…     

Almanac of anticipations: The age of affluence—of anticipation—of anxiety—of automation—of discontinuity—of longing—of overkill—of space exploration

With this survey of developments in the futures field since 1945, I.F. Clarke completes his present series for Futures. He makes two major points: that forecasting techniques have become essential tools in the management of change; and that nuclear weapons and ecological problems have added a moral dimension to the study of the future. In the next issue of Futures he will start a new series on the range of future-thinking in the USA, from the expectations of the first settlers to the Star Wars programme.     

社会主义所有制形式的改革、完善与共产党执政能力的提高

在中国,所有制形式的调整、改革与完善,先进生产力的发展,党的执政能力建设,是社会主义建设过程中密切结合在一起的三个不同层面的发展关系.应在相互促进和共同提高中促进社会的和谐发展,保证社会主义现代化建设战略目标的顺利实现.     

基金公司经营融资融券业务的问题审视

融资融券业务正式运营已经开展,为证券市场带来了革命性的改革,作为证券市场的一大主体,基金公司面对融资融券也迎来了新的发展方向和挑战,本文从融资融券业务的运行机制入手,分析了基金公司融资融券的新契机,并对其即将面临的问题进行审视和剖析,进而提出策略建议.     

对基层人民银行科技工作的几点建议

银监会分设后,人民银行将专司货币政策、金融稳定、金融服务三大职能。作为人民银行的分支机构,基层人民银行的工作重心也将从金融监管调整到这三大职能上来。人民银行的科技部门,就要积极运用科技手段,为人民银行履行新的职能发挥“服务、支持、促进、发展”的作用。一、围绕三大职能搭建五大平台经过“六五打基础、七五作准备、八五大发展”几个阶段后,人民银行相继实现了核算电算化、清算网络化和办公信息化。特别是近一两年来,陆续开通了大额支付系统、信贷登记咨询系统、会计四集中系统、金融信息服务网站等系统,人民银行信息化水平又…     

Properties of time-series estimates of degree of leverage measures

Empirical studies suggest that time-series regression estimates of the degrees of operating and financial leverage have a tendency to produce measures less than one. According to ex ante theory, these measures should be greater than one for firms operating above the breakeven point. There have also been suggestions that the biases in these estimates may be attributable to an underlying increase in unit sales. This work presents evidence that these counter-intuitive measures are produced by changes in the firm's operating parameters (unit price, variable cost, fixed cost and interest payments). It further suggests that attempts to control for the underlying change in unit sales substantially increase the volatility of predicted estimates.     

浅议金融机构的举证责任

金融纠纷案件是当事人以存单或进账单、对账单、存款合同、保险单、票据、证券等凭证为主要证据向人民法院提出诉讼的案件,对于不同种类金融纠纷的当事人的举证责任,我国现行的金融法律、法规及司法解释有不同的规定。由于金融机构的特殊法律地位,发生金融纠纷时存在有关当事人将最后偿付风险转移给金融机构承担的主观故意,在客观上会使金融机构难以提供相应的证据来对抗不法债权人的诉讼请求,而导致金融机构败诉。为此,对金融诉讼案件中金融机构的举证责任加以研究具有重要的实践意义。     

Summary of Results of Survey of Seminar Attendees

Abstract

The Society of Actuaries undertook a three-phase research project on mortality improvement in the three NAFTA countries: Canada, Mexico, and the U.S. Phase 1 consisted of a literature review of papers on projecting mortality levels in the future and a study of the trend in mortality improvement during this century. Phase 2 consisted of a discussion of different facets of modeling mortality rates at a seminar attended by 79 experts (actuaries, demographers, economists, and medical researchers) representing different countries. The last session of the seminar consisted of the completion of a survey by the attendees to obtain input for Phase 3, which would analyze the impact of mortality improvement on the social security system of each country. This paper summarizes the results of the survey.

The survey results illustrate the difficulty in forecasting mortality levels, because the effects of many factors that could have significant impact on mortality rates are unknown. This suggests the need for dynamic forecasting, which allows for the possibility of random shocks. A majority of the survey respondents believe that stochastic forecasting models, despite their complexity, have significant potential to add value. Respondents also believe that both historical data and cause-specific mortality forecasts are useful as input and also in validating forecasts of the aggregate levels of mortality. The challenge is to develop more sophisticated forecasting models to produce results that are relatively easy to interpret and to communicate these results to the desired audiences, including the public and policymakers.

The survey results suggest that the aggregate effect of lifestyle changes, medical advances, diseases, catastrophe, and physical environmental changes is an increase in life span. However, there is much uncertainty about the future. Respondents expect that beyond the year 2020 the mean annual rate of reduction in mortality for males age 65 and over will average about 0.58% for Canada, 0.76% for Mexico, and 0.67% for the U.S. The results for the female age 65 and over population are 0.64%, 0.83%, and 0.70%, respectively. The age 65 and over population is expected to see larger percentage reductions in mortality than the 0–14 and 15–64 populations. The reductions in male and female mortality will be ultimately the same, and the mortality levels in the three countries will ultimately converge, although differences may persist for decades.     

The Usefulness of Measures of Consistency of Discretionary Components of Accruals in the Detection of Earnings Management

Abstract:  Prior research has shown the prevalence of measurement error in models used to estimate aggregate discretionary accruals. In these models, the incremental information content of the various components of accruals is ignored. Limited prior research and data gathered from firms under Securities and Exchange Commission (SEC) litigation indicate that managers use either one or more than one component of accruals simultaneously, in a consistent way to manipulate bottom-line earnings in a given direction. I propose two measures that capture the consistency between the discretionary components of accruals and test their significance in earnings management (EM) detection in firms that have artificially added accrual manipulation and firms that were targeted by the SEC for accrual manipulation. There is evidence that this information is incrementally useful in detecting EM. This finding paves the way for improvements in the discretionary accruals measure by including consistency information from the components of aggregate accruals.     

Separation of Unit of Account from Medium of Exchange

The separation of a unit of account (UoA) from a medium of exchange (MoE) in the commodity–money system is investigated by considering explicitly a seller's choice of UoA in terms of either an MoE or a unit of metal weight. If the likelihood of debasement of an MoE and its rate are high enough, the price is posted in terms of a unit of metal weight rather than an MoE. Interestingly, this MoE–UoA separated equilibrium yields the flexible nominal price, whereas an MoE–UoA integrated equilibrium yields the sticky one. This implies the nominal price rigidity in the fiat‐money system where MoE and UoA are integrated.