基于消费者视角的品牌价值十要素模型改进与实证研究

随着品牌价值动力源泉来自消费者的观点被广泛接受,消费者视角的品牌价值评估成为研究热点。在回顾品牌价值评估十要素模型等相关文献基础上,构建消费者视角的品牌价值评估指标体系,通过消费者实证调查,运用因子分析法获得5个公因子,修正了消费者视角的品牌价值评估指标体系,为进一步研究消费者视角的品牌价值评估建立基础。     

浅议品牌与消费者行为之间的关系

随着现代企业的不断发展成熟,企业越来越重视其品牌发展战略。品牌与消费者具有一种天然的联系,具体表现在,消费者的需求使品牌得以诞生,品牌也给消费者提供了种种利益。本文主要研究了品牌与消费者行为之间的关系,并提出了自己的看法。     

品牌信任、自我概念一致性与品牌依恋关系研究——以经济型酒店为例

随着人们消费态度的不断改变,消费者与品牌的关系日益重要,关系营销理论也不断发展,越来越多的营销学者开始关注品牌依恋新视角。探究影响高校学生对经济型酒店品牌依恋的影响因素,有助于经济型酒店完善自我品牌战略,以更有效地吸引经济型酒店的忠诚客户。本文以在校大学生为研究对象,通过227份问卷对经济型酒店的品牌依恋影响因素进行分析。研究发现大学生对经济型酒店品牌信任与大学生自我概念与品牌个性一致性均对品牌依恋的建立有显著影响。而大学生对经济型酒店品牌的介入度并没有在影响品牌依恋的品牌信任和自我概念与品牌个性一致性两个维度中起调节作用。所以经济型酒店品牌应该在树立与消费者个性相一致的品牌个性和建立消费者对品牌的信任两个层面制定营销战略,从而吸引更多对经济型酒店品牌的忠诚消费者。     

消费者敌意与品牌信任——基于中国市场上日本品牌的实证研究

目前在营销研究的文献中还没有关于消费者敌意与品牌信任之间关系的实证研究。本文旨在填补此空白,研究消费者敌意与品牌信任不同维度之间的关系。本文采用定量研究的方法,在互联网上进行了问卷调查,共获得85份答卷。研究表明消费者敌意对品牌的能力信任没有显著影响,而对品牌的善意信任有负面影响并且需要通过善意信任对品牌总体信任产生影响;研究结果支持了金玉芳的品牌信任结构模型,为弱化消费者敌意对品牌信任的负面影响提供了策略方向。     

基于消费者评价的品牌整合策略选择研究

品牌整合是一种品牌资源优化配置的方式,其核心是构建强势旗舰品牌,并通过旗舰品牌和一般品牌关联的建立将旗舰品牌资产共享给一般品牌.目前关于品牌整合的研究很少,而且大多集中在品牌整合的内涵和方式上,这与品牌整合在实践中的盛行有较大的落差.因此本研究从品牌整合策略入手,通过分析品牌整合的诱因、目的、作用机理,以及品牌整合策略的分类和目标分析,构建一个较为完备品牌整合体系,并通过消费者评价,筛选影响企业品牌整合策略选择的关键因素.本研究发现,企业选择品牌整合策略主要受四个因素的影响,分别是旗舰品牌感知质量、旗舰品牌与一般品牌形象契合、产品契合以及产品涉入度.其中旗舰品牌感知质量对企业进行品牌整合策略选择有显著影响;旗舰品牌与一般品牌形象契合以及产品契合对企业进行品牌整合策略选择的影响不显著,但是在旗舰品牌感知质量因素的调节下,会对企业选择品牌整合策略产生一定的影响;而产品涉入度作为调节因子对以上因素的调节作用并不明显.     

品牌形象、来源国形象与市场份额的实证研究

由于国界藩篱日低以及持续成长的全球性产品与顾客等因素,造成了世界各国企业经营日趋全球化,因此,了解全球性消费者的购买行为或决策,已经在各国企业的营销工作中扮演着举足轻重的角色。文章以手机为研究产品,以台湾地区的消费者为研究对象,深入探讨影响消费者购买行为的原因。     

品牌国际化形象对消费者行为的影响

作者基于对消费者的问卷调查,采用AMOS17.0软件对问卷数据进行定量分析,并构建结构方程模型研究品牌国际化形象对消费者行为的影响。其结果表明:产品形象是消费者购买行为的最主要的影响因素之一,产品质量、品牌个性、品牌文化、市场地位、企业形象、原产地形象等要素对消费者行为产生积极的影响。为此建议:中国品牌必须树立中国特色形象,利用民族传统进行品牌营销,树立一个中国品牌的标签,展现中国文化的智慧,博采众长,另辟蹊径,这样才能使中国品牌在世界崛起。     

New measure of brand equity status of a basketball club

ABSTRACT

“Brand Status” is defined as a measure that examines the equity “health” and “strength” of a brand in each stage of the brand value chain. A six-stage brand value chain model was developed where Stage I highlights the marketing efforts of the brand equity building; Stage II focuses on the customer’s attitudinal mind-set; Stage III describes actual customer behavioral outcomes (such as attachment and commitment); Stage IV refers to the strength of the brand and its relative advantage in the marketplace (such as brand preference, re-purchase, and premium pricing); Stage V reflects the company gains in sales and profits and the last, Stage VI refers to financial value of the brand for shareholders. Analyzing data obtained from 1,330 fans of basketball clubs gave sufficient evidence to propose a “new” model that can be used to estimate the value scores of the brand’s equity status for each of the various stages in the model and provide the brand’s total brand equity status score.     

Which are the determinants of green purchase behaviour? A study of Italian consumers

Green purchase behaviour is receiving a growing attention in the academic community, as understanding it is crucial for the growing number of companies developing and marketing green products. In order to provide a broader and novel picture of the phenomenon, this study extends the widely used Theory of Planned Behaviour (TPB) model in several ways, through a large survey of Italian consumers. First, three dimensions of green purchase behaviour are considered, namely, the willingness to pay a premium price, the green purchase frequency and the green purchase satisfaction. Second, several antecedents are considered simultaneously. Third, new (consumer creativity) or so far marginally studied (materialism and green practices) antecedents are included. Fourth, the mediating roles of green purchase satisfaction and willingness to pay a premium price in the link between the considered antecedents and the frequency of green purchase are investigated. Results show that the three dimensions of green purchase behaviour have different antecedents, so highlighting that green purchase behaviour is a multi-faceted phenomenon that should not be studied as a single general concept. Personal norms and value for money emerged to be very relevant predictors. The significant effects of creativity, materialism and green practices provide evidence that extending the TPB model with these three antecedents is useful to more deeply understand green purchase behaviour. Green purchase satisfaction is the strongest predictor of purchase frequency and mediates the effects of personal norms and value for money.     

论发展我国绿色物流产业之对策

30年来,我国经济快速发展,取得了为世人瞩目的成就。然而,一味的摄取,必会引发一系列问题。由此,经济发展必须以保护地球环境为前提,注重可持续发展。具体来说,企业要树立环保理念,发展环保型绿色物流,势在必行。文中以我国绿色物流产业存在的问题为切入点探讨如何发展绿色物流产业,以期起到抛砖引玉之作用。     

Does social influence turn pessimistic consumers green?

The current research investigates the role of social influence on pessimistic consumers' approach toward organic food consumption using the self-focused regulations theoretical framework. It also examines the mediating and moderating role of environmental concern and social influence on the proposed relationships, respectively. An e-survey was conducted on 300 Indian consumers. The findings reveal that pessimistic consumers do not typically consume organic food. However, they have a strong concern for the environment, which, in turn, is likely to change them into optimistic consumers who begin to consume organic foods. Further, social influence significantly motivates pessimistic consumers to adopt organic foods and reduces the concern-behavior gap. The study provides significant implications for organic food marketers and retailers.     

Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference?

Many organizations transfer parts of their recruitment process to external service providers—often referred to as recruitment process outsourcing (RPO)—to save costs and enhance the quality of their recruitment procedures. However, contrary to the expectations regarding RPO, Wehner, Giardini, and Kabst (2012) found that RPO might cause negative reactions to recruitment procedures among graduates. We extend that study by incorporating a brand equity perspective in examining whether employer image and service provider image counterbalance negative reactions among graduates. Utilizing a scenario‐based, between‐subject design, we obtain results that show that the extent of RPO negatively influences applicant reactions regardless of the employer's or service provider's image. Furthermore, we find negative mediating effects of RPO on job acceptance intention. However, the perceived fit between employer image and service provider image positively influences applicant reactions. Moreover, employer image positively influences employer attractiveness and service provider image positively influences applicants’ satisfaction with the recruitment process. Thus, a strong employer image and service provider image partially compensate for the negative effects of RPO on applicant reactions. © 2014 Wiley Periodicals, Inc.     

香奈儿品牌形象对消费者购买意愿的影响分析

中国消费者为现阶段全球最大的奢侈品消费群体。自香奈儿进入中国市场以来,因其高贵、优雅、简约的设计风格受到中产阶级以上女性消费群体的欢迎和喜爱。在奢侈品行业中,品牌形象作为企业重要的无形资产,成为了品牌竞争的另一领域。基于上述背景,论文以“香奈儿品牌形象对消费者购买意愿的影响分析”为选题,以贝尔模型为研究基础,使用问卷调查法获取数据,运用SPSS 19.0统计软件对数据进行处理分析,并结合消费者行为学相关理论,研究品牌形象的不同变量对于消费者购买行为产生的影响。     

欧盟环保指令最新进展与绿色应对

在世界绿色环保浪潮中,欧盟不断制定和出台一系列环保指令,使我国出口企业面临巨大考验。本文在跟踪欧盟WEEE、RoHS、EuP三大指令最新动态的基础上,探讨指令对我国出口企业的影响,以及发展绿色产品的应对建议,希望有助于我国出口企业掌握及时动态信息以应对日趋严峻的国际形势。