电子商务消费者权益保护面临的问题及救济途径

随着社会经济和科学技术的发展,电子商务已被广大消费者所熟知和接受,由此得到了快速发展。但是在迅猛发展的同时,电子商务也带来了新的挑战,产生了新的法律问题。由于电子商务自身虚拟性、交易行为和投诉对象难确定、经营者与消费者之间信息严重不对称等原因,电子商务中消费者的权益往往受到侵犯,并且消费者维权之路也更加艰难。因此,如何规范电子商务行为,保护电子商务消费者的权益已成为目前亟需解决的问题。针对电子商务消费者权益保护面临的问题,探讨电子商务消费者权益保护的救济途径是十分必要的。     

电子商务交易中消费者权益保护的法律问题研究

互联网技术的进步将现实生活中的商品交易转移到虚拟的空间中进行,消费者与商家间的关系也在虚拟的场域中进行维持。电子商务中进行的各种交易双方都不在现场,商品的质量信息等问题完全依靠经营者的自律,在相关法律缺失的背景下,消费者自身的权益无法得到保障。从经营者与消费者之间的和谐关系到电子商务的健康发展,都要通过对电子商务交易中消费者权益保护法律问题的研究才能够最大化地保护消费者的利益,从而更好地促进电子商务的繁荣发展。     

电子商务中消费者权益的法律保护

在电子商务主体中,消费者、经营者以及电子商务平台三方力量存在明显不平衡,消费者在参与电子商务过程中权益更容易受到侵害。本文在分析保护消费者在电子商务活动中权益必要性的基础上,结合目前《电子商务法》的规定,为消费者如何运用法律手段捍卫自己的权益做出一些引导。     

浅析电子商务中消费者权益保护的法律措施

当前,如何规范电子商务领域中经营者的经营行为,保护电子商务中消费者的合法权益,是我国面临的一个亟待解决的课题。本文结合电子商务中消费者合法权益保护的实际情况,进一步分析了电子商务中消费者权益保护存在的问题,并提出了几点完善对策和法律措施。     

浅析电子商务中消费者知情权的法律保护

在电子商务环境下,消费者知情权正面临着严峻的考验,网络交易不同于传统面对面的交易方式,有其自身鲜明的特点,这极易导致由于信息不对称而侵害消费者知情权。经营者出于某种目的不提供或不完整提供信息,那么在线消费者的知情权就很难得到保障。因此,应当区别对待电子商务环境下消费者的知情权,从法治的角度上建立健全相关保护措施及理论。保护措施应包括以下几个方面:明确经营者的信息披露义务、加大对网络虚假广告的治理力度、规定电子商务商家的工商登记制度、完善电子商务中消费者知情权保护的相关法律法规。     

信息不对称条件下网络消费者行为探讨

电子商务市场中的信息不对称引发了逆向选择和道德风险,影响了买卖双方的利益。信息不对称现象对于网络消费者的消费行为也产生了较大的影响。本文主要分析了电子商务信息不对称问题类型与原因,信息不对称对网络消费者行为的影响,最后探讨了改善电子商务中信息不对称的对策。     

我国电子商务中消费者权益保护问题的思考

本文针对我国电子商务中消费者权益保护中的退换货问题、隐私权问题以及网上格式条款等方面提出了具体的对策,以更好地保护消费者权益,期待早日建立和完善我国电子商务中消费者权益保护的基本法律框架。     

电子商务中《消费者权益保护法》适格主体研究

本文首先阐述了电子商务中消费者权益保护现状;其次对电子商务中《消费者权益保护法》适格主体进行了界定,其中详细分析了C2C交易模式中个火销售者是否可以成为经营者;最后建议从立法层面确定电子商务中经营者与消费者的概念并对经营者进行有效的监管。     

信息不对称理论对我国金融消费者权益保护之影响

信息不对称问题是导致金融消费权益受到侵犯的主要因素。本文主要介绍信息不对称理论的基本内涵,具体分析了信息不对称对金融消费权益保护的影响及其原因,最后提出了将信息不对称消除,切实维护金融消费者权益的几点对策。     

浅析电子商务与消费者权益保护

电子商务的出现对传统的消费者权益保护提出挑战,出现了对消费者安全权、知情权、选择权、公平交易权、求偿权等权益的侵害.电子商务中消费者权益被侵害既是传统交易方式下侵害消费者权益因素在电子商务条件中的再现,但更重要的是由电子商务本身的性质、相关配套不完善,企业方面,网络、技术方面,对电子商务的监管滞后等电子商务条件下独有的原因造成的.因此要对症下药,有效实施电子商务中的消费者权益保护.     

电子商务反不正当竞争消费者权益保护问题研究

在电子商务环境下经营者之间的竞争日益激烈,为了使自身利益最大化,经营者采用不正当竞争的方式获取竞争优势地位,不正当竞争会损害消费者的利益,侵害消费者的知情权、公平交易权及选择权.只有完善电子商务反不正当竞争消费者权益保护机制,才能实现实质公平,实现消费者的经济自由,保护消费者合法权益.     

试论我国消费者权益保护的制度创新与完善

我国消费者权益保护制度的根本目的在于保护消费者的合法权益、规范经营者的经营行为、促进社会主义市场经济的良性发展。随着经济社会深刻而全面的发展,消费者的法治意识、权利意识、规范意识渐愈强烈。在安全消费、称心消费、满意消费、自由消费成为普遍社会意识的背景下,消费者对自身权益的保护愈加关注和重视,这必然会促使我国现有消费者权益保护制度的与时俱进,并作出调整和革新,以适应消费者的需求,同时为构建和谐消费关系提供强有力的制度保障。     

Consumer Protection in Electronic Commerce: Some Remarks on the Jordanian Electronic Transactions Law

It has become increasingly certain that the success of e-commerce in any country depends mainly on the predictability and suitability of the legal framework and whether such framework copes sensibly with the needs of online consumers. For e-commerce to reach its full potential, consumers must have effective protection when shopping online, and their primary rights must be adequately protected. This paper thus explores the way in which the Electronic Transactions Law deals with such rights and determine whether or not this law gives due attention to consumer protection in an online environment. Furthermore, this paper encourages debate of what such law should be in order to enhance legal certainty as well as increase trust in e-commerce in Jordan. This paper, however, is not intended to provide the final answer to all questions and challenges in this regard, but to identify the main components, and provide perspectives on how to deal with such issue.     

消费者增权理论与我国消费者权益保护法的完善

消费者增权理论是近年来西方社会科学领域关注的热点问题之一,在消费者增权理论中,信息供给型增权和制度供给型增权是两种主要模式。我国现阶段的消费模式和消费者权益保护实践表明,制度供给型消费者增权可以更好地保护消费者利益。所以,从消费者增权理论出发,完善消费者权益保护法律体系,是增进消费者利益保护和实现消费和谐的重要举措。     

直播带货现象的经济学分析

2020年直播带货迎来井喷式爆发,各行各业的名人纷纷下场进行直播带货,将其带入大众视野。《关于对拟发布新职业信息进行公示的公告》等政府文件的发布更是证明了其越来越高的认可度。直播带货的机制具有边际成本低而边际收益高,通过激励促进消费、降低信息不对称带来的距离感、促进就业等特点,于产业、实体经济都有巨大贡献。虽然直播带货广告模式和销售模式有别于传统模式,但也会带来“市场饱和”“投资风险”,以及部分直播带货平台、商家可能存在的“价格欺诈”等问题。因此,本文建议政府部门及相关机构通过健全法律体系、加强行政监管、完善自律机制等进行规制;建议电商平台加强自身监管义务,保护消费者合法权益等,以便直播带货将会走得更加规范,有更好地发展。     

The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors

Impelled by the development of technologies that facilitate collection, distribution, storage, and manipulation of personal consumer information, privacy has become a “hot” topic for policy makers. Commercial interests seek to maximize and then leverage the value of consumer information, while, at the same time, consumers voice concerns that their rights and ability to control their personal information in the marketplace are being violated. However, despite the complaints, it appears that consumers freely provide personal data. This research explores what we call the “privacy paradox” or the relationship between individuals’ intentions to disclose personal information and their actual personal information disclosure behaviors.     

Consumer Protection Law in Ethiopia: The Normative Regime and the Way Forward

The 1960 Civil Code of Ethiopia and other laws have been providing a certain level of protection to consumers until the enactment of laws – in 2010 and 2014 – that expressly deal with consumer protection. This article examines consumer protection in Ethiopia with prime attention to the Trade Competition and Consumer Protection Proclamation No. 813/2013 (enacted in 2014). The social context which prompted the enactment of specific consumer laws in Ethiopia, sources that have influenced Ethiopia’s consumer law regime, rights of consumers, obligations of business persons, regulatory enforcement schemes and some features of consumer protection in digitalized services are highlighted. Moreover, the article briefly deals with the way forward regarding consumer enablement as a path to the effective implementation of consumer rights to choice, safety, information and redress. It is argued that the articulation of specific consumer laws can hardly be implemented unless consumers are adequately empowered to secure their rights and entitlements through effective redress which should include public interest litigation, class action and enhanced civil society engagement.     

电子商务中的消费者权益保护

电子商务作为一种新型的市场交易方式,在带给人们便捷、丰富的消费商品和服务信息的同时,也增加了消费者遭受损害的机会,极大地侵害了消费者的合法权益。本文旨在分析当前电子商务交易中存在的几种侵害消费者权益的现象,提出保护消费者权益的几点意见。     

A European Perspective on Consumer Loans and the Role of Credit Registries: the Need toReconcile Data Protection,Risk Management,Efficiency, Over-indebtedness,and a Better Prudential Supervision of the Financial System

The paper examines the role of credit registries in the context of European consumer credit markets and the current policies of the EU in this area. It attempts to show the institutional challenges relating to some competing rights or interests amongst consumers and financial institutions and the need for a strengthened prudential supervision of the financial system as evidenced by the recent crisis whose effects have spread into the global economy. In particular, it shows that there is a conflict between the right to data protection of consumers, the risk management interests of lenders, and the prudential supervision of the credit system. The ultimate goal, thus, is to present some weaknesses of the current arrangements and to put forward a proposal that is probably controversial but that is intended to stimulate a debate from an alternative policy perspective that is wider than the current one.