Domestic tourists to Elmina Castle,Ghana: motivation,tourism impacts,place attachment,and satisfaction

Abstract

Current research on dark tourism lacks an in-depth investigation of the relationships between the various psychological factors that influence tourist satisfaction. Using the cognitive-affective-behavior system, this paper evaluates a theoretical model that postulates relationships between four constructs, namely: motivation, perceptions of tourism impacts, place attachment, and satisfaction. The study extends the tourism literature on cultural sustainability by showing the psychological connections of domestic tourists to a dark heritage site, and the implications for perceptions of tourism impacts on this heritage. Based on a sample of 414 domestic tourists at a dark heritage site in Elmina, Ghana, PLS-SEM confirmed several inter-relationships among the four constructs. Motivation had a positive relationship with perceptions of positive and negative tourism impacts, suggesting that the tourists who were more motivated to visit the site for cultural/learning experiences were also more inclined to perceive both positive and negative tourism impacts. Implications for dark tourism and how heritage site management can influence tourists’ perceptions of impacts are offered.     

饮食旅游动机对游客满意度和行为意向的影响研究

饮食旅游是近年来发展最快的旅游类型之一,但有关游客动机和行为的研究却很少.文章构建结构方程模型,剖析饮食旅游的推动和拉动动机要素,明确旅游动机对游客满意度和行为意向的作用机制.在澳门进行问卷调查获得368个有效样本后,检验假设模型,发现饮食旅游的推动动机为休闲放松、饮食猎奇和文化探索,拉动动机包括饮食产品和配套服务;休闲放松、文化探索和饮食产品对满意度有正向影响,饮食猎奇要素对行为意向有正向影响.文章从供求两方面明确了饮食旅游的参与原因及其后续效应,为发展饮食旅游、提升游客满意度和忠诚度提供了指导.     

A Comparative Study of the Motivations,Activities, Overall Satisfaction,and Post-Trip Behaviors of International Tourists in Macau: Mainland Chinese,Hongkongese, Taiwanese,and Westerners

Cross-cultural differences are a vital issue in international tourism; the success of international tourism marketing strategies depends upon understanding tourists from different cultures and regions. To understand the diverse and lively Macau international tourism market, this study explored the cross-cultural differences in push and pull motivations, participating activities, and overall satisfaction level of traveling to Macau for four international tourist groups: Mainland Chinese, Hongkongese, Taiwanese, and Western. Using exploratory factor analysis, this study identified three push (knowledge and fun, relaxation and escape, and shopping and nightlife) and four pull motivation factors (exciting and relaxing atmosphere, local and cultural resources, gambling and entertainment, and famous destination). The results indicated that significant differences among the four tourist groups were found in the characteristics, motivations, activities, overall satisfaction, and post-trip behaviors. These findings will assist the development of promotional strategies and better communication that acknowledge cultural differences.     

Factors influencing repeat visits to a destination: The influence of group composition

This paper is an analysis of the likelihood for repeat visits to a sun and sand destination by tourists. For this purpose, an empirical study was conducted using tourists who had visited the destination. The analysis took into account the travelling group composition. The results showed that, for the total tourist sample, overall satisfaction had the biggest influence on the decision of whether to revisit a destination, while the least important influence was the tourist's perceived image. These influences varied, however, when different travelling group compositions were considered. The results are of vital importance in tourism management policies, because they can contribute to the better design and development of tourism promotion strategies.     

A Survey of Tourist Expectations and Economic Potential for a Proposed Wildlife Sanctuary in a Maasai Group Ranch near Amboseli,Kenya

This paper looks at the ethical, ecological, community, economic and management issues in extending wildlife tourism and conservation beyond national park boundaries in Kenya. It specifically examines the proposed Kuku Community Conservation Area (KCCA). Prerequisites, including the availability of diverse tourist attractions, local community support, the support of tourism investors and other stakeholders are considered. Research focused on interviews with tourists and tour operators visiting the Tsavo-Amboseli Ecosystem. Wildlife was the number one attraction for over 75% of tourists, though some were attracted by the Maasai culture. Most of the tourists (over 75%) were willing to visit a community wildlife sanctuary. This willingness was independent of their belief that the Maasai were actually benefiting from wildlife resources (p > 0.20) but was dependent (p < 0.001) on their desire to have the Maasai benefit. Most of them (over 70%) wanted the Maasai Community to benefit from wildlife and tourism, even though a majority (over 70%) did not know the role the community played in conservation, or (over 80% of them) the socio-economic burden that wildlife places on local communities. A majority (over 60%) of tourists had not visited a Maasai cultural centre, but most (over 70%) would have visited if they knew what was presented there. Based on a simple management model of 46 staff, KCCA could potentially generate a net Ksh10.35 million (US$147,867) annually, in addition to revenue from a proposed cultural centre and resource access benefits for the local community. With the existing tourist attractions in the area and with potential partnerships with tour companies, maximum benefit to the community from the successful tourism industry already operating in the area can be realised, hence legitimising wildlife conservation for the community.     

Motivations to engage in last chance tourism in the Churchill Wildlife Management Area and Wapusk National Park: the role of place identity and nature relatedness

The threat that climate change impacts pose to rare and vulnerable destinations has given rise to a phenomenon known as last chance tourism. This travel behaviour involves tourists increasingly travelling to destinations they perceive to be critically threatened, while contributing to greenhouse gas emissions and climate change impacts in these very places. For last chance destinations to be managed effectively in the face of climate change, a clearer understanding of what drives this travel behaviour is needed. Drawing on the importance of place and nature to identity construction, this research uses a structural equation modelling approach to examine last chance tourism motivations in Churchill, Canada. Results provide evidence of a motivation to engage in a last chance experience. They also indicate that this motivation is related to a desire to share a connection to nature with similar individuals, and to become part of the local story. Beyond this, results show that visitors' sense of place identity and nature relatedness contribute significantly to their motivation to engage in last chance tourism. Findings from this research are important to the management of last chance destinations, including protected areas that are legislated to preserve significant natural and cultural features.     

It's all in the recipe: How to increase domestic leisure tourists' experiential loyalty to local food

This study examines experiential loyalty in the context of local food consumption by domestic leisure tourists. A conceptual framework is developed to understand factors which increase tourists' propensity to exhibit experiential loyalty. Relationships between independent factors and the dependent variable of experiential loyalty are examined using a binary logistic regression model. The centrality of local food to tourists is the most important factor in increasing experiential loyalty, although cultural motivation and satisfaction are also predictors. The results provide insights for government and private tourism enterprises, with practical recommendations outlined.     

游客对国家公园功能的认知及其实现路径——以武夷山国家公园为例

中国国家公园体制以“生态保护第一、国家代表性、全民公益性”为核心理念,通过游憩功能体现其公共资源属性,促进全民公益性目标实现,是确保国家公园生态保护成效的基本要求。为寻求实现国家公园功能的路径,本文基于问卷调查,考察游客对武夷山国家公园功能的认知、对游憩服务的期待以及参与国家公园保护的态度。研究表明,游客看重与其切身利益密切相关的游憩和环境教育等功能,但在空间认知上割裂了保护和利用在国家公园内的统一性;游客关注国家公园在游憩机会上的多样化和创新性,关注点受到年龄、职业、收入、教育程度等人口统计学因素影响;游客的生态保护参与意愿普遍较强,但对保护对象并无具体认知。因此,国家公园游憩功能的发展需要从前端导入国家公园概念、功能和管理目标等公益性的基础理念,既需要根据游客多样性需求完善服务,也需要引导游客了解公园区域定位和内部功能分区。研究指出,国家公园需要在增强游客对其功能公益性理解的基础上,探索自然保护地旅游发展的新范式,从而改善游憩体验,促进游客更好地参与生态保护。     

Developing sustainable tourism through adaptive resource management: a case study of Machu Picchu,Peru

Machu Picchu, Peru, is recognized as a top international travel destination. Pressure from the approximately 900,000 tourists who annually visit the ancient Inca city threatens the ecological integrity, physical substance and cultural authenticity of the World Heritage Site and surrounding area, including the Inca Trail. Multiple organizations and agencies currently involved in the management of Machu Picchu have distinct agendas for the conservation and development of the city, and conflicts regarding public access, economic growth and cultural preservation are rampant. Attempts to establish carrying capacities have failed, with proposed daily visitor levels ranging from 800 to 4000. This paper explores the complex issues surrounding tourism at Machu Picchu and presents a potential solution: an adaptive management approach based on the UN World Tourism Organization's (UNWTO) sustainable tourism framework. This integrative strategy accounts for multiple perspectives and synthesizes disparate goals embraced by diverse stakeholders, including the Peruvian government, international conservation organizations, foreign tourists, private tour operators, regional authorities and indigenous communities. The focus on Machu Picchu as an adaptive management case study site outlines key steps leading to implementation, offering planning and policy implications for sustainability initiatives at numerous developing-world tourism destinations facing similar political and socio-economic challenges.     

Off-season tourists and the cultural offer of a mass-tourism destination: The case of Rimini

This paper assesses the potential implications on off-season tourism of enhancing the cultural offer of Rimini, a popular Italian seaside holiday destination hosting about 12 million overnight stays per year. Since more than 9 million of these stays are concentrated in the summer season, in the last 20 years. Rimini has been undergoing a policy of seasonality smoothing, which mainly pivots around business and cultural tourism. This assessment has been carried out through discrete choice experiments submitted to a sample of about 800 tourists who visited Rimini outside the summer months. Since tourism can be viewed as a composite good, which overall utility depends on how the component characteristics are arranged, the choice experiments allow to disentangle the importance and the willingness to pay of tourists for different attributes of the holiday. The choice model incorporates a number of possible changes to actual tourism features (which are also the subject of public debate), including them in hypothetical alternative “holiday packages”. The conditional logit analysis of the choice experiments can highlight any synergy or trade-off between cultural and business tourism. Results suggest that business and leisure tourists share many features related to the use of the territory, while there are important trade-offs between these two groups and cultural tourists. Since business tourists have a higher willingness to extend their stay, a softer budget, and their demand is also complementary to the demand of summer tourists (Brau, Scorcu, & Vici, 2009), from the destination point of view investing in this market segment would be the best option. Although a “second best”, however, cultural tourists share with the local population of Rimini many aspects of the demand of territory (Figini, Castellani, & Vici, 2009). Hence, cultural tourism can play a fundamental role in the intermediate season as a tool for smoothing seasonality, to diversify investments and to give value to the city’s cultural heritage.     

The satisfaction of local communities in World Heritage Site destinations. The case of the Petra region,Jordan

Satisfaction and perceptions of the residents towards local management were analysed at a World Heritage site such as the region of Petra, Jordan. Contributing to the context of host-guest interaction at World Heritage sites, we investigated the satisfaction towards local management. Using the Social Exchange Theory and partial least squares-structural equation modelling, a model was built and data from 467 surveyed residents were analysed. The model that we developed in this study represents the relationships between several factors related to the region's characteristics, including involvement in tourism development, participation in local organisation, and resident contact with tourists and community attachment. It was found that these factors play a critical role in the residents' perceptions of the economic, environment and socio-cultural impact of tourism development. Our findings suggest that perceptions strongly affect the satisfaction with local management. Furthermore, this study addresses several practical implications and future studies.     

Identifying and evaluating adaptation strategies for cruise tourism in Arctic Canada

The cruise tourism industry in Arctic Canada has recently grown rapidly with stable numbers now emerging. While there are many socio-economic opportunities associated with growth, climate change, and environmental, technical and cultural risks also present significant management challenges. To enhance understanding of these opportunities and risks, this study adopted a policy Delphi approach to identify and evaluate potential adaptation strategies to aid decision-makers and policy-makers managing cruise tourism development and its associated impacts. Over 500 ideas were identified. These were distilled down to 65 potential adaptation options, which were evaluated for priority and feasibility by key stakeholders including local residents, tourism operators, and policy-makers. The majority of recommendations were evaluated as of high priority and most options were perceived to be somewhat affordable and implementable. Key needs included disaster management plans, updated technology and ship navigation systems, improved marine resource mapping, and the development of a code of conduct for cruise tourists to guide visitor behaviour and promote a sustainable approach. The research represents the first empirical study to identify and evaluate adaptation strategies for cruise tourism development in Arctic Canada and outlines current priorities, opportunities, and challenges associated with managing socio-economic change in Arctic Canada in sustainable ways.     

Ties that bind tourists: embedding destination motivators to destination attachment: a study in the context of Kumbh Fair,India

ABSTRACT

Despite the deep cultural value and strong appeal to global tourists, the Kumbh Fair has not been explored much by researchers. This is even though the Kumbh Fair is crafting the tourism of India, thereby leading to its overall socio-economic development. This study aims to examine the determinants of tourist motivation, such as ads awareness, destination image and online-communities, which provoke tourists to have attachment with the destination more closely. The study found the tourists’ attitude as a complementary mediation and spiritual stimuli as a mediating moderator are positively impacting on the significant relationship of destination motivators and destination attachment.     

The role of tourism in the conservation of cultural heritage in Kenya

Due to the declining fortunes in agriculture, mining and manufacturing sectors, many developing countries have turned to tourism as a panacea to the numerous economic problems facing them. However, emphasis in Kenya has been mainly on beach and wildlife tourism, to the total exclusion of cultural tourism.

This paper discusses critically the contribution of international tourism in the conservation of cultural heritage in Kenya. The cultural impacts of international tourism are found to be both positive and negative and much more pronounced at the coast and in Maasailand.

Doxey's irritation index (irridex) is used as the main theoretical framework in the paper. Although Doxey suggests that in the last stage of tourism development the local communities are likely to be antagonistic to the tourists, in the case of the Maasai, the relation between them and the tourists has been rather harmonious. This could be so because the local community is actively involved in tourism development and derives benefits from the industry. The issues discussed in the paper are relevant to other parts of the world including Asia Pacific region. The paper concludes by emphasizing the need for proper visitor management through planning to minimize negative cultural impacts on local communities.     

Beyond “culture”: A comparative study of forces structuring tourism consumption

Knowledge informing tourism management originating in Anglo-Western and/or capitalist societies is ill-fitted for understanding consumptive practices of tourists from societies with different socio-economic and political systems. Based on 75 interviews, this cross-national (China, Russia, U.S.A.) comparative research aims to delineate how tourism consumption is reflective of the broader social reality. Results shed lights on influential factors beyond personal agencies that include four society- (Economic development, Political shifts, Ideology, Wars/disasters) and three individual-level (Family, Life course mobility, Religion) consumption forming forces. We discuss the extent of these influences across the national contexts. Although the modus operandi in tourism is to understand tourism markets as global affecting a local environment, we argue that tourism consumption remains ingrained within a tourist's local societal contexts.     

The role of community involvement and number/type of visitors on tourism impacts: A controlled comparison of Annapurna, Nepal and Northwest Yunnan, China

Tourism development in mountain regions is reported to bring economic growth to host communities. However, the literature reveals that the economic, environmental and cultural impacts of tourism development in these regions vary greatly and that a number of critical factors may explain that variability. Therefore, the purpose of this paper was to explore the role of community involvement and number/type of visitors on tourism impacts in mountain destinations. The study followed a controlled comparison method [Eggan, F. (1954). Social anthropology and the method of controlled comparison. American Anthropologist, 56(5), 743–763] including field observations and individual and group interviews in two popular mountain destinations in Asia: Annapurna, Nepal, and Northwest Yunnan, China. The findings suggested that level of host involvement in management and number/type of tourists helped explain these destinations’ varying degrees of economic leakage, local control, and socio-economic inequity. Moreover, both destinations appeared to cope with their challenges through cooperative community efforts supported by non-governmental agencies.     

Dental tourism: Examining tourist profiles,motivation and satisfaction

Despite the overwhelming interest in medical tourism research, knowledge in dental tourism, which is its subspecialty, remains limited. This study is the first to measure tourist profiles, travel motivation and satisfaction among inbound dental tourists in Malaysia. We purposely sampled twelve selected private dental clinics in Kuala Lumpur, Selangor, Melaka and Penang; and distributed the questionnaires to their inbound dental tourists. A total of 196 inbound tourists responded to the questionnaire, mainly from Southeast Asia, Australia, New Zealand and Europe. In order of importance, the main motivation factors were dental care quality, dental care information access, and cost-savings. Tourists were extremely satisfied with dental care services received in the country. While dental care quality, dental care information access and supporting services positively influenced tourist satisfaction; cost-savings and cultural similarities had negative influences. Based on the research findings, we propose some managerial and marketing recommendations.     

The perceived impact of tourism by residents a case study in Santa Marta,Colombia

Studies of the local population's perception of tourism impact are useful in setting up programs to minimize friction between tourists and residents, and in formulating plans to gain resident support of tourist ventures. This study identifies the positive and negative aspects of tourism as perceived by the Santa Marta residents, and the influence of selected variables on resident response. It is hypothesized that the perception of tourist impact varies with the distance a person lives from the tourist zone and with the resident's socio-economic status. It is found that despite the perception of some serious negative aspects, Santa Marta residents consider the overall impact of tourism to be beneficial. They want their government to offer more economic incentives and eliminate any restrictive measures in order to stimulate tourism in the area. The positive attitudes of the Santa Marta residents toward tourism may be a function of the incipient stage of tourism development in this area.     

国家安全视域下东北地区边境旅游发展研究

边境旅游是一种极其特殊的旅游形式,其本身的政治敏感性使其在发展过程中具有一定的不安全性,同时这种不安全性对边境旅游的进一步发展产生影响。在对国家安全与边境旅游关系进行阐述的基础上,本研究以东北地区代表性的边境旅游城市为案例,分析东北地区边境旅游发展中的国家安全问题。研究认为：社会安全是影响东北地区边境旅游安全的共性问题,不同边境地区旅游安全问题存在差异,中朝边境、中蒙边境旅游的安全问题分别为旅游者安全和文化安全,而影响中俄边境旅游安全的问题包括经济安全、生态资源安全、国民安全。引发边境旅游安全问题的原因主要是地缘政治因素、社会经济因素和社会文化因素。建议从完善边境旅游安全管控机制,推动“旅游两区”深入发展,加强国内外民族文化交流,深化中华民族共同体意识等4个层面,加强东北地区边境旅游安全治理。