Island residents' identities and their support for tourism: an integration of two theories

Most studies that examine tourism impacts and community attitudes have been carried out from the perspective of industrialized economies, making the findings less valid for small islands. This paper discusses some pertinent issues in relation to tourism development and community attitudes in small islands, and it develops and presents a conceptual framework based on social exchange theory and identity theory. The different facets of identity relevant to small-island communities that are likely to influence attitudes and support for tourism are incorporated in the framework and discussed. These include occupational identity, environmental identity and gender identity. Based on these, five propositions are developed. The study concludes that inclusion of identity variables in behavioral models could increase their predictive power in explaining attitudes to tourism and consequent support for the industry.     

The influence of place identity on perceived tourism impacts

This study aims to investigate if local residents’ senses of place identity could affect their attitudes toward tourism. Deploying a survey on urban residents in a Midwest state in the USA, the present study finds place-based self-esteem and self-efficacy affect residents’ perceptions of tourism impacts and support for tourism. While tourism literature suggests social exchange theory to be a useful tool in predicting resident perceptions and attitudes from the perspective of the quality of social exchange of resources (i.e. depending on getting more or losing more), this study adds a new perspective in gauging resident perceptions and attitudes by utilizing place identity theory as a theoretical underpinning instead. This study recommends that place identity theory and social exchange theory complement each other and be both utilized in assessing resident attitudes toward tourism development.     

Incorporating emotion into social exchange: considering distinct resident groups’ attitudes towards ethnic neighborhood tourism in Osaka,Japan

While numerous studies have utilized SET to examine the residents’ attitudes towards tourism, relatively scant from the literature is a discussion regarding the influence of emotion generated through SET among residents on their attitudes towards tourism. In addition, past studies mainly explored the social exchange between visitors and locals, while neglecting the social exchange within a local community. The goal of this study is to examine the influence individuals’ emotions toward their ethnic counterparts within a community can have on residents’ (i.e., members of the dominant ethnic group—Japanese and members of the ethnic minority group—Koreans) attitudes toward ethnic neighborhood tourism within the Korean neighborhood of Ikuno, Osaka, Japan. Ikuno has the highest concentration of Korean residents in Japan, and the town has become a destination of cultural tourism centered on Korean culture. Analysis of 640 completed questionnaires revealed while attitudes of Korean residents, who are more likely to perceive economic benefits from tourism have more favorable attitudes towards tourism, Japanese residents form their particular attitudes towards tourism based on the emotional solidarity they experience with their Korean neighbors. These findings indicate both utility of economic approach of social exchange theory and significant role of emotion in social exchange.     

Perceived impacts of medical tourism development on community wellbeing

Community leaders and tourism authorities in Las Vegas have suggested the promotion and development of medical tourism to improve the economy and quality of life for residents. The present study uses social exchange theory with spillover theory as the conceptual framework to examine factors of economic performance of medical tourism, overall community satisfaction, health care satisfaction and attitudes toward medical tourism; these factors influence on residents' perceptions of medical tourism's impact on community wellbeing, which in turn affects willingness to pay higher taxes and support for medical tourism development. The findings revealed that the greater the economic performance of medical tourism, the more positive the impact of medical tourism to community wellbeing was perceived. Similarly, attitudes toward medical tourism and overall community satisfaction positively influenced the perceived impact of medical tourism on community wellbeing. Finally, community wellbeing positively influenced residents' willingness to pay higher taxes and support medical tourism development.     

Volunteer tourism and the “voluntoured”: the case of Tijuana,Mexico

This paper explores resident attitudes to volunteer tourism in several small communities within Tijuana, Mexico. Social exchange theory has been used to argue that the degree of personal benefit from volunteer tourism would predict residents' perceptions of the impacts of volunteer tourism and support for volunteer tourism planning and for volunteer tourism activities. Survey research of a purposive sample targeted several neighborhoods within Tijuana that were extensively “voluntoured”. Results indicate mixed support for social exchange theory. Implications are discussed concerning the need for volunteer tourism organizations to include a variety of community stakeholders in the volunteer tourism development process.     

Residents’ support for tourism: An Identity Perspective

Studies on residents’ support for tourism have primarily been conducted in the developed world. This study analyzes community support in the island economy of Mauritius by testing a model based on the social exchange theory and the identity theory. The model proposes that the resource-based occupational identity, environmental identity, and gender identity of the residents influence attitudes to tourism impacts and support (behavior). Results indicate that one’s identity has a direct bearing on support, but may not always influence attitudes. Findings confirm the relevance of the social exchange theory and the identity theory in explaining community support for tourism in island economies. The study’s practical implications and limitations are discussed.     

Community attachment,tourism impacts,quality of life and residents’ support for sustainable tourism development

This study examined the formation of residents’ support for sustainable tourism development based on the social exchange theory and bottom-up spillover theory. A self-administered survey along with a structural analysis was used. Our result revealed that overall quality of life satisfaction influenced support for sustainable tourism development, and that material life domains and non-material life domains were two important determinants of overall QoL. Perceived sociocultural impacts of tourism had a significant relationship with non-material life domains. Perceived economic impacts of tourism influenced both material and non-material life domains. Community attachment and residents’ perceived impacts of tourism were significantly associated.     

Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective

While importance-performance analysis (IPA) is one of the most ubiquitous methodological tools utilized in tourism research, its supply-side application to residents has been lacking. Additionally, little research has examined residents' perceptions of sustainable tourism initiatives (STIs) or their community's performance on these STIs. Given this gap, this study conducted an IPA of resident attitudes towards STIs across three U.S. counties in the Commonwealth of Virginia with varying levels of emphasis placed on sustainable tourism within their strategic plans. The results revealed residents of the three counties placed uniformly high levels of importance on the STIs, but varied in their perceptions of performance. The county with the most emphasis placed on sustainable tourism within their plan was found to have the highest performance evaluations. Methodological and theoretical considerations are discussed in detail, including the placement of cross-hairs and how IPA can be situated within social exchange theory and Oliver's expectancy-disconfirmation paradigm.     

Attitudes toward outdoor recreation development: An application of social exchange theory

A research project was undertaken within a multi‐county region in southeastern Ohio to ascertain the attitudes of local residents toward future outdoor recreation development within the area. A systematic random sample of 1493 respondents was drawn from a five‐county region to test a theoretical perspective developed from selected components of social exchange theory. The findings demonstrated that the respondents held very favorable attitudes toward outdoor recreation development. Multivariate analysis of the data revealed that the theoretical model was basically supported. The findings are discussed from both applied and theoretical perspectives.     

Applying diffusion theory to destination stakeholder understanding of sustainable tourism development: a case from Thailand

The concept of sustainable tourism development is widely considered to be necessary for successful tourism development, but there is uncertainty over destination stakeholders’ understanding and thus ability to implement the concept. Utilising diffusion theory, this paper explores the diffusion of the sustainable tourism development concept among stakeholders in the tourism destination of Kret Island, Thailand. The primary data collection involved semi-structured, in-depth interviews undertaken with 10 local government authorities and 45 local residents, and data were analysed using content analysis. Interpersonal communication was the key channel for the concept's diffusion, and the involvement of opinion leaders, change agents and social networks in this diffusion was explored. Many local residents were laggards in the diffusion of sustainable tourism development thinking in comparison with local government and local opinion leaders. It is argued that both interpersonal and media communication and the identification of key actors in the community are needed to effectively diffuse sustainable tourism ideas among destination stakeholders. The results validate the use of diffusion theory as a means to understand the transfer of the sustainable tourism development concept among stakeholders, and they also provide information useful for the design of information dissemination programmes.     

The role of cognitive appraisal,emotion and commitment in affecting resident support toward tourism performing arts development

Abstract

While residents’ perceptions of tourism development have been widely explored through a rational cost-benefit lens, little is known about residents’ emotional responses and their influences on resident support toward tourism development. By integrating cognitive appraisal theory and affect theory of social exchange, this study examines the psychological factors (cognitive appraisals, emotions, and commitment) that underlie residents’ behaviors toward Tourism Performing Arts (TPA) development. Based on a survey of 435 residents undertaken in Yangshuo, China, the results reveal that outcome desirability, fairness and coping potential are significant antecedents differentiating resident positive and negative emotional responses toward TPA developments. Commitment was found to moderate the relationship between resident negative emotions and supportive behaviors and played a significant role in shaping resident behaviors. Additionally, resident support was found to be influenced by negative emotions rather than positive emotional responses toward TPA development. The findings have implications for alleviating resident hostility, cultivating commitment toward specific types of tourism, reducing community conflicts and obtaining local support for sustainable tourism development.     

Land expropriation in tourism development: Residents' attitudinal change and its influencing mechanism

The development of tourism projects is often predicated on land expropriation. It is therefore important to understand residents' attitudes towards land expropriation and how changes in those attitudes can benefit both the land expropriation process and tourism development. Taking Wudaoliang in Sandaogou village in Hebei province as a case study, this study focuses on residents' attitudinal change by taking a longitudinal approach involving non-participant observation and 180 interviews. Critical event analysis was conducted, and a framework for modelling attitudinal change was adopted. The results show that the attitudes of rural residents towards tourism development were not static but underwent a dynamic process of change across three phases. These results suggest that residents should deepen their involvement in the land expropriation process and that information transparency can reduce social conflict, which will facilitate the sustainable development of rural tourism. The theoretical and practical contributions of this study are also discussed.     

The effects of festival impacts on support intentions based on residents’ ratings of festival performance and satisfaction: a new integrative approach

Festivals can provide an effective vehicle for sustainable tourism. It is therefore necessary to examine the impacts of festival tourism as well as their consequences in order to manage their relevance to the local community. The lack of a multiple mediation approach, however, has hampered research on the psycho-social process through which festival impacts (perceived benefits, costs, and affective impact) influence resident support. We propose a new integrative approach in which resident-rated festival performance and satisfaction are putative mediators that transmit the effects of the three festival impacts to support for future festivals. The theoretical foundations of this integrative approach or model are jointly built on social exchange theory, the affective theory of social exchange, and the theory of reasoned action. The integrative model was successfully validated using eight sample festivals within China, which included 353 observations with 10,000 bootstraps. The empirical findings reveal that 14 out of the 17 hypotheses received empirical support in this study, and it thereby contributes significantly to new understanding in the literature.     

Computer Simulation as a Tool for Planning and Management of Visitor Use in Protected Natural Areas

The United Nations Environment Programme’s Principles on Implementation of Sustainable Tourism suggest that implementing sustainable tourism must include monitoring visitor use of protected natural areas and directing it to areas where the environmental and social impacts of tourism are minimised. Thus, sustainable tourism management requires information about the spatial and temporal flow of visitor use in protected natural areas to help identify potential tourism-related threats to the natural and cultural resources of an area and the quality of visitors’ experiences. Recent research has identified at least four ways in which simulation modelling of visitor use can facilitate more informed planning and management of sustainable tourism in protected natural areas, including (1) describing existing visitor use flows; (2) monitoring the condition of ‘hard to measure’ indicator variables; (3) testing the effectiveness of alternative visitor use management practices; and (4) guiding the design of research on public attitudes. The purpose of this paper is to demonstrate, using findings from studies conducted in the Inyo National Forest and Isle Royale National Park, USA, each of these four potential contributions of computer simulation to sustainable tourism management and planning. The paper concludes with an assessment of the limitations of existing applications of computer simulation to nature-based tourism and recommendations for future research.     

Prospective tourist preferences for sustainable tourism development in Small Island Developing States

Tourism development is crucial for economic growth in Small Island Developing States, but its management involves trade-offs between ecosystem services and social and cultural identities. This paper aims to contribute to the debate around the achievement of the Sustainable Development Goals through an investigation of the sustainable management of tourism and coastal ecosystem services. The paper presents a choice experiment and latent factor analysis to disentangle relevant aspects of sustainable tourism in Small Island Developing States for potential visitors. Willingness to pay is reported for the different factors revealing preferences variability for previous and prospective visitors. Pro-environmental attitudes influence individual tastes and policy makers should consider these traits in order to attract visitors and private funding. Our findings show that prospective tourists are interested in the wider aspects of the tourism experience which in turn require the careful management of social and environmental resources in Small Island Developing States.     

Residents’ attitudes toward future tourism development in terms of community well-being and attachment

This study explores residents’ attitudes toward future tourism development based on their community well-being (CWB) and community attachment. Focusing on the case of Gamcheon Culture Village in Busan, South Korea, which was developed during an urban regeneration project in 2009, an exploratory factor analysis was conducted. The main findings of this study are: (1) CWB is supported by five variables including income effects, social participation, safety service, infrastructure service, and environmental effect; (2) not only does CWB influence community attachment but attachment also effects residents’ attitudes; and (3) the most effective variable of CWB is income effect, and safety service for community attachment. These results can help to provide effective strategies to encourage residents to have positive attitudes about further tourism development in a community-based tourism destination.     

社会交往、旅游情境对旅游需求的影响研究--基于春节“黄金周”的实证分析

以往关于消费者需求行为的研究多基于传统经济学框架的设定展开，认为影响消费者旅游需求的主要因素包含收入、目的地吸引力、交通等，普遍忽视了消费过程中的社会交往和具体情境。文章在理论分析的基础上，提出了若干命题，将消费者收入、社会交往和旅游情境等因素纳入旅游消费者需求的模型中，提出了若干研究命题。依据2014年春节“黄金周”旅游需求调研数据，采用排序选择模型验证了相关命题的正确性。计量结果表明，个人经济因素对我国消费者春节“黄金周”旅游需求影响较小，家庭结构、同伴等社会交往因素是影响其旅游需求的重要因素；我国消费者对于春节“黄金周”出游过程中遭遇的拥堵、旅游市场混乱等旅游情境问题具有一定的容忍度，但是，严重供需失衡导致的旅游情境问题依然对其旅游需求产生了显著的影响。     

A Review of “Raj Rhapsodies: tourism,heritage and the seduction of history”

Many researchers have used stage-based and life cycle models to describe destination development and local residents’ changing reactions to tourism. Typically, they report that resident attitudes towards tourism, and its perceived outcomes for host populations, worsen with increasing experience and involvement in tourism. However, stage-based models traditionally focus on mature destinations in developed countries. In contrast, scholarship on ecotourism derives largely from developing countries and suggests that increased participation leads to more favourable outcomes and attitudes towards tourism. This paper breaks new ground by exploring attitudes to tourism in an emerging destination in a developing country and linking that exploration to a revised stage-based model. It uses ethnographic data to evaluate responses to recent tourism development in Nicaragua. While findings are complex and do not support a linear relationship between the level of experience in tourism and the attitudes of local residents, they do indicate a relationship between these two theoretical perspectives that can be used to inform one another. Notably, workers in tourism are more critical of the tourism industry than residents are. Important amendments to stage-based models are suggested that will assist tourism planners with the creation of more sustainable, community-centred development.     

“Managed evils” of hedonistic tourism in the Maldives: Islamic social representations and their mediation of local social exchange

This paper explores resident attitudes toward tourism development in the Maldives. Findings from 50 semi-structured interviews and 200 household surveys collected in two island communities provide insights into the reconciliation of deeply held Islamic social representations with proximate hedonistic tourism. In the less tourism-affiliated island, religious affinity and social exchange were central as to how residents viewed tourism as an ‘evil’ from which their community should be insulated. In the more tourism-affiliated case, social exchange and social representations influenced how tourism is rationalised as a ‘managed evil’.     

Different voices from community groups to support sustainable tourism development at Iranian World Heritage Sites: evidence from Bisotun

Abstract

This empirical study investigates the causal factors affecting support for sustainable tourism development (SSTD) at a world heritage site in Bisotun, a city in Kermanshah Province, Iran. It uses social exchange theory to assess the effects of community attachment, community involvement, perceived benefits, and perceived costs on SSTD. Using social identity theory, it identifies whether these associations significantly vary across four different community groups: farmers, businesses, handicraft sellers, and local government employees. A questionnaire was administered to 489 respondents from these four community groups in the Bisotun area. The hypotheses were tested using structural equation modelling and invariance metric tests. The results revealed that community attachment, community involvement, and perceived benefits had a significant and positive impact on SSTD. The results of the metric invariance tests show that the effects of community attachment and community involvement on SSTD varied across the community groups at this world heritage site located in a developing country. The study discusses the theoretical and managerial implications of these findings.