Interrogating the equity principle: the rhetoric and reality of management planning for sustainable archaeological heritage tourism

International archaeological heritage management in developing countries frequently entails planning for the development of sustainable tourism. A central tenet of sustainable tourism development is the equitable distribution of tourism benefits, a goal reflected in stakeholder consultations and management plan provisions for capacity-building among community members. The lack of longitudinal data demonstrating the meaningful participation of target populations in tourism development dividends, however, calls into question the efficacy of such measures. A review of tourism development outcomes at Machu Picchu, Angkor, Lijiang, Copan, Borobudur and Cape Coast Castle supports the contention that sustainable management planning has not produced equity. The problem lies not in specific planning provisions but in the lack of correspondence between developed country assumptions and developing country reality, which is characterized by structural and systemic power imbalances. The cases inform the creation of a generalizable model of tourism development inequality, the implications of which present philosophical, professional, methodological and conceptual challenges that must be overcome if the heritage management discipline is to deliver on the promise of sustainability.     

Enhancing sustainable heritage tourism in Egypt: challenges and framework of action

Prior research on heritage tourism has suggested a set of general guidelines to develop sustainability in heritage sites, but these lack details on implementation and prospective challenges, especially in developing countries. This research studies the practical application of sustainable heritage tourism (SHT) in Egypt. In particular, it investigates the challenges facing the tourism development of the Esna heritage site, and proposes a framework of action. The emergent challenges are related to two main aspects: community (e.g. close urbanization and theft of antiquities) and management (e.g. lack of top management support and commitment, conflict of authorities, lack of awareness and appropriate skills and lack of adequate funding). The study found that the central and most influential factors are those related to management. The suggested framework of actions outlines objectives, related actions and implementation responsibilities. The implementation of the entire suite of actions would enhance the ability of Esna to conserve heritage, develop local community and assist in facing the challenges to SHT development. Generally, this study is a step toward a better understanding of how SHT could be achieved in developing countries. It also gives relevant insights to both researchers and practitioners.     

The sustainable integration of cultural heritage and tourism: a meta-study

This paper presents a cross-disciplinary thematic investigation into the relationship between cultural heritage and tourism. It systematizes evidence on concepts, policies and strategies and provides an interpretive synthesis illuminating the factors deemed critical by researchers for the sustainable integration of heritage and tourism. It seeks to find consilience to lead to a “new age of synthesis”. After an extensive literature review, 483 studies were selected and reviewed, assisted by a qualitative data analysis software (NVivo). The research followed the meta-synthesis approach, particularly meta-ethnography, of identifying findings, grouping findings into categories and grouping categories into synthesized findings, to produce a representative set of 15 synthesis factors. These include local involvement, education and training, authenticity and interpretation, sustainability-centered tourism management, integrated planning, incorporation into a wider sustainable development framework, controlled growth, governance and stakeholder participation, market and product diversification, suitable funding provision, international governance and support systems, a heritage capital approach, effective site management, destination management and a sound theoretical/methodological base. These 15 factors are suggested as the fundamental components of a more efficient theoretical frame and evidence-based policy in the fields of cultural heritage and tourism, aimed at achieving sustainability.     

Social learning and sustainable tourism development; local quality conventions in tourism: a Greek case study

This paper presents the trajectory of an innovative organisational scheme, the Local Quality Convention (LQC), concerning sustainable tourism development in the Lake Plastiras area, a less favoured area in Central Greece. It outlines the development issues of the area, the main actors, their views and practices and describes the creation, progress and emerging problems of the LQC scheme. Research reveals contradicting approaches to sustainable tourism development which, in turn, influenced the LQC's evolution. The findings are critically discussed in the light of the Social Learning (SL) approach to social change and sustainable development. According to SL it is only through interactive (participative), concerted action that stakeholders are able to co-construct an issue and its solutions. Given the dominance of “conventional” tourism in Greece as well as the top-down formation and implementation of policies, the importance of the long term facilitation of local stakeholders to achieve sustainable tourism development is demonstrated, along with other related lessons for planners and managers.     

Community agency and sustainable tourism development: the case of La Fortuna,Costa Rica

Previous sustainable tourism research has called for the promotion of community-based tourism as a means of achieving sustainable development goals. Such community-based development has been noted as essential for sustainable practices because of its capacity to benefit local populations while reducing tourism's negative consequences. Nonetheless, some researchers have warned that community-based tourism, by itself, does not necessarily lead to sustainable practices. This study examines local social interactional elements necessary for the achievement of sustainable tourism practices. Such practices are attainable when certain attitudinal, organizational and/or behavioral conditions are present within a community. Using a case study methodology, this article examines the interactional elements by which residents of La Fortuna, Costa Rica, engaged in sustainable tourism practices. The study was based on the theoretical notion of the community field. It used key informant interviews and participant observation. The study shows how economic, social and environmentally sustainable practices were made possible through community agency, the construction of local relationships that increase the adaptive capacity of people within a common locality. Key factors found to enable community agency are strong intra- and extra-community interactions, open communication, participation, distributive justice and tolerance.     

Visitor spending and economic impacts of heritage tourism: a case study of the Silos and Smokestacks National Heritage Area

Heritage is regarded as one of the most significant and fastest growing components of tourism. The development of heritage tourism as a generator of income besides the enhancement of community pride and identity has emerged as an objective of both heritage sites and tourism planning. The discretionary nature of expenditures in heritage tourist places makes it crucial to understand visitor spending pattern. This is key in demonstrating the economic contribution to the community for the tourism planners. This presentation is based on an intercept survey of travelers to the Silos and Smokestacks National Heritage Area (SSNHA), comprising 37 counties in Northeast Iowa. Visitor spending pattern is discussed among four categories of heritage sites in the SSNHA: farms, museums, parks and gardens, and businesses. IMPLAN Input–Output Model is utilized to generate the direct, indirect and induced economic impact in the area.     

Tropospheric ozone,air pollution and tourism: a case study of Mallorca

This study explores tourists’ contribution to air pollution through an analysis of tropospheric ozone levels. Although the ozone layer in the upper atmosphere is beneficial, preventing damaging ultraviolet light from reaching the Earth's surface, ozone in the lower atmosphere, known as tropospheric ozone, can damage plant species, both natural materials and manufactured goods, and can damage lung tissues in humans. Additionally, ozone in the upper troposphere exerts a considerable impact on global warming. Using the case study of Mallorca (Spain) – an isolated, intensive tourist destination in the Mediterranean – a daily indicator of tourist numbers is used in order to capture direct and induced pressure on the environment. Models based on daily data are estimated using meteorological, daily tourist numbers and other significant variables, showing how rising tourism activity in Mallorca is associated with rising daily concentrations of tropospheric ozone, created by transport, air conditioning and other activities. The estimated models make different simulations possible, showing the consequences of increasing tourism numbers during different seasons. The concluding section shows the potential to develop the models used here for other destinations.     

When wildlife tourism goes wrong: a case study of stakeholder and management issues regarding Dingoes on Fraser Island, Australia

Images on brochures, web pages and postcards lead to an expectation by tourists and visitors that interaction with Dingoes (Canis lupus Dingo) will be part of their Fraser Island experience. Yet, as the number of tourists to the island increase, so do the reports of Dingo attacks. The first recorded death from such an attack on Fraser Island occurred in April 2001, and was immediately followed by a government-ordered cull of Dingoes. This paper explores issues surrounding both this decision and the management strategies implemented afterwards. Based on interviews with a variety of stakeholders, many conflicting perspectives on human–wildlife interaction as a component of tourism are identified. The conclusion is drawn that while strategies for managing Dingoes are essential, if such attacks are a consequence of humans feeding wildlife and resultant wildlife habituation, then strategies for managing people are also necessary for this example of wildlife tourism to be both successful and sustainable.     

Ensuring good governance of marine wildlife tourism: a case study of ray-based tourism at Hamelin Bay,Western Australia

This paper focuses on stingray and eagle ray tourism in Hamelin Bay, Western Australia, and examines whether current governance arrangements are sufficient. Utilising a desk-based methodology we review the literature and analyse the relevant legal provisions and management practices to determine whether these are appropriate given growth in tourism numbers. Although stricter controls were recommended over ten years ago, and some reforms were made, we find that governance remains limited. We make recommendations for the future with implications for governance in Australia and other regions where marine-based tourism is expanding and must be sustainably managed.     

Efforts,resources and costs required for long term environmental management of a resort development: the case of Baker's Bay Golf and Ocean Club,The Bahamas

The natural resources upon which the tourism industry relies upon are subjected to intense pressure during and post development. Environmental Impact Assessments (EIAs) are the general method used to evaluate the potential impacts of a development. However, EIAs rarely incorporate an EIA-auditing mechanism, or set environmental standards, for evaluating the long term impacts of a proposed development project. The Baker's Bay Golf and Ocean Club (BBC) serves as a coastal tourism development case study, where an Environmental Management Program (EMP) and prescribed environmental goals were incorporated into the EIA. The goal of this paper is to document the efforts, resources and costs required to implement the EMP in an effort to meet the project goals. Lessons learned include the need to mitigate damaged environments, include measurable ecological goals, and establish an open communications system. Substantial time, costs and resources were necessary to implement the EMP and this information should be incorporated into development planning to establish a process to follow through on EIA recommendations.     

An earthquake disaster management mechanism based on risk assessment information for the tourism industry-a case study from the island of Taiwan

Although progress has been made in assessing risks in Taiwan, there remains a need to undertake risk assessment for the Taiwanese tourism industry. Although the conventional rules of thumb usually adopted by the insurance industry for damage assessment may be adequate in normal circumstances, this is not feasible for rare incidents for which there is very little reference material. One such example is earthquake damage. The average period of occurrence of major earthquake in Taiwan is about a hundred years, which makes it impossible to precisely assess average losses. In addition, earthquakes are not like some disasters (such as typhoons or epidemics) for which one can receive early warning. Thus, in this study, we seek to provide a practical mechanism for earthquake disaster risk assessment and management for the tourism industry, focusing on insurance and prevention. The primary objective is to integrate the relevant earth sciences, engineering and insurance data with the concepts of disaster risk management, taking into consideration the characteristics and sources of earthquake-related risks. In short, we develop an earthquake disaster assessment model to apply to risk management in the tourism industry. The practicality of the model is demonstrated with some examples related to the hotel industry in Hualien, Taiwan, an area plagued by frequent earthquakes. The results clearly show the efficacy of the proposed disaster assessment models for the tourism industry.     

An evaluation of recreational benefits and tribal tourism development for aboriginal villages after post-disaster reconstruction - a case study of Taiwan

This study investigates two sites suffering severe damage from typhoon Morakot. It utilizes the travel cost method to measure the average recreational benefits of compensation variation and equivalent variation per person, and it evaluates whether there are causal relationships among tourists’ recreational experiences, perceived values, and revisit intentions. The outcomes demonstrate that most tourists assign high recreational values to natural and socio-cultural resources. However, a further analysis of the tangible benefits indicates that the amount of income received remains low. Tourists have difficulties nurturing an immediate revisit intention here, even when they are satisfied with their experiences.     

Using volunteer-employed photography to inform tourism planning decisions: A study of St David's Peninsula,Wales

More effective tools are needed to empower stakeholder participation in tourism planning processes, and volunteer-employed photography (VEP) is a promising option. This paper discusses the use of VEP to inform tourism planning on St David's Peninsula in Wales. Locals and tourists were given cameras and photo diaries, and asked to use VEP to comment on what they do and do not appreciate about the area, existing planning problems and ways to avoid future planning problems. Through this case, the paper examines the appropriateness of VEP as a tool for assisting tourism planning. The major finding is that a richer, deeper and more valuable dataset can be generated through the participation of host communities and visitors using the VEP approach. As a means of visually representing participants' views, VEP can be a powerful data collection and analysis tool, making a significant addition to the tourism planning toolkit at the local level.     

Carrying capacity and its implications in a Chinese ancient village: the case of Hongcun.

Hongcun, an ancient village in Anhui in China, is an UNESCO-gazetted village because of its Huizhou architecture. It attracts over 1.6 million visitors per annum. Based upon a simple spatial model, the results of this study indicate that its social carrying capacity is being vastly exceeded, and the consequences are discussed in terms of the impacts on village life using data derived from a survey of residents. In terms of addressing the issues of crowding, it is suggested that a number of future choices face the village, ranging from the imposition of quotas on visitation to sustain and protect its UNESCO status by significantly reducing overcrowding, or alternatively, to embrace mass tourism to become akin to a theme park that is based on Huizhou culture.     

Overtourism,optimisation, and destination performance indicators: a case study of activities in Fjord Norway

Abstract

Many global tourist destinations have experienced growth in arrivals. This has triggered various conflicts in destinations and sparked debates as to how to deal with what is increasingly referred to as ‘overtourism’. Most Destination Marketing Organisations (DMOs) pursue strategies to stimulate arrivals even further. Pro-growth discourses are reinforced by lead bodies such as the World Tourism Organisation (UNWTO). However, maximisation strategies based on higher numbers of tourists increasingly cause conflicts with local residents, whereas simultaneously undermining climate change mitigation pledges as negotiated in the Paris Agreement. New approaches to destination management based on optimisation are therefore warranted. Drawing on a survey of international tourists (n?=?5,249) in south-western Norway, this article discusses whether ‘activities’, i.e. the development of local, small-scale and ideally more sustainable experiences, can contribute to economic growth without necessarily increasing numbers of arrivals. Results confirm that destinations should seek to better understand their markets, including length of stay, spending, and/or activity intention, to identify profitable markets. Ultimately, such knowledge may help addressing overtourism conflicts while building tourism systems that are more economically, socially, and environmentally resilient.     

The community participation process in ecotourism development: a case study of the community of Sogoog,Bayan-Ulgii,Mongolia

Theories on community participation in ecotourism development advocate obtaining maximum levels of both community control and benefit to achieve sustainable tourism. This paper explores issues in community-based ecotourism development in a small, remote community in western Mongolia. It assesses the community's desire to develop ecotourism, their understanding of the issues involved and the feasibility of the process in a poor herding community, where 63% are herdsmen, frequently absent with their herds. Using responses from 100 participants together with interviews with key stakeholders, it describes and analyzes the difficulties in establishing community participation and ecotourism implementation. Findings revealed that long-term viable community-based ecotourism development in remote areas requires close collaboration and sustained support from trusted community leaders and from knowledgeable and committed outside stakeholders. Approaches need to be carefully tailored to local circumstances, not “one size fits all”. Key areas of concern were environmental and cultural, including fears that their tradition of hospitality might be compromised, perceptions of the local NGO's benefits to the community and local, often naïve, expectations of ecotourism development. Despite fears, over 90% of those interviewed were willing to participate in an ecotourism project in this high-risk, unforgiving economic and climatic setting.     

Heritage tourism and livelihood sustainability of a resettled rural community: Mount Sanqingshan World Heritage Site,China

Tourism and related development can lead to the displacement and resettlement of communities, disrupting local livelihood systems, socio-political processes and organizations. However, limited attention has been paid to community resettlement in the tourism context. Taking Yinhuwan village at Mount Sanqingshan World Heritage Site in China as an example, this study examines the results of tourism and resettlement on the livelihoods of this rural community and the extent to which tourism-related livelihood strategies contribute to community livelihood sustainability. A sustainable livelihood framework is adopted to guide the analysis. Face-to-face in-depth interviews were conducted with management officials, community leaders and village residents through three field investigations in 2013. It was found that traditional livelihood methods have been largely replaced by tourism, which has become the primary livelihood strategy for the resettled community. Despite current economic benefits, high dependency on tourism-related opportunities as the single livelihood option may diminish the sustainability of local livelihoods. The current resettlement plan highlights short-term economic impacts on the affected community, overlooking their socio-cultural concerns and long-term livelihood sustainability. Possible measures are discussed to diversify livelihood options and mitigate potential challenges for the affected community so as to ensure their long-term benefits and increase future options.     

Text mining a decade of progress in hospitality human resource management research: Identifying emerging thematic development

The authors identified the emerging research streams based on the published research literature in human resource management (HRM) from 1994 to 2003 in the International Journal of Hospitality Management. Textual data were collected and content-analyzed by a text-mining program aided by human judgments. The results from the content analysis of both the computer-aided and human judgmental methods were then integrated and conceptually graphed to map meaningful findings that were logically precise, humanly readable, and computationally tractable. Through this unique approach, nine major HRM research themes emerged and each thematic development based on time and country was interpreted and discussed.     

Social capital as a heuristic device to explore sociocultural sustainability: a case study of mountain resort tourism in the community of Steamboat Springs,Colorado, USA

This study investigates the feasibility of combining environmental protection and an agricultural revitalisation strategy which includes food tourism in two Danish national parks, Mols Bjerge and Skjern Aadal. Both the parks include significant agricultural holdings and, to a great extent, a “natural” landscape of farmed grassland and arable land. The international research literature documents that park administrations have tended to neglect the role of food and food-based experiences in parks, despite park visitors preferring more attractive eating facilities, purchasing opportunities and food-related interpretation. A survey of food producers and providers in Denmark revealed that traditional, productivity-oriented farmers tended to oppose the establishment of parks, holding the view that “sharing” the land with others diminished their competitiveness. While this view might hamper rapid progress in food tourism, the survey also discovered an emerging trend of small-scale food entrepreneurship, albeit on a fragmented and uncoordinated level. Tourism-oriented food entrepreneurs wanted to see joint marketing and labelling of food products along the lines of OECD's (Organisation for Economic Co-operation and Development) “new rural paradigm”. The study identified governance opportunities that could accommodate the wellbeing of both tourists and food producers, but which requires a proactive role from the national park authorities, especially in marketing and the development of events.