Pro-poor tourism: residents' expectations,experiences and perceptions in the Kakum National Park Area of Ghana

This paper examines Ghana's evolving tourism policies with special reference to its spatial and pro-poor impacts. Using a sample of 182 respondents around the Kakum National Park in Ghana's Central Region, an area which is rich in tourism assets but economically poor, it examines residents’ expectations, experiences and perceptions about tourism development in the area. While some expectations were too much, others had been met, if only somewhat. Residents’ experiences in terms of direct socio-economic benefits were modest. But largely on account of indirect gains from a range of pro-poor interventions, the majority had a fairly positive perception of tourism in the area. Respondents of communities beyond the Park's reception area had gained more from associated interventions rather than from tourism. Age and place of birth were also found to be key variables that influenced residents’ perspectives on tourism development in the area. Nevertheless, residents’ overall perception suggests that sustainable tourism development requires an approach that simultaneously improves the tourism product and enhances residents’ livelihood options. The need for residents to be involved in decision-making if pro-poor tourism is to be successful was underlined.     

Conflict and agreement in stakeholder attitudes: residents’ and hotel managers’ views of tourism impacts and forest-related tourism development

This paper probes differences in attitudes toward tourism impacts between two leading stakeholder groups in tourism, local residents and the managers of tourism facilities. It uses case study surveys of residents and managers in Belek, Antalya, Turkey. Differences in attitudes across seven main areas are investigated, including the positive and negative economic outcomes of tourism; positive and negative sociocultural impacts; negative environmental impacts; views on further tourism development, and benefits and problems related to forested land close to destinations. The results reveal that some attitudes are held in common – especially positive attitudes including tourism's benefits in creating jobs and income. Differences were mostly observed not in the direction but in the strength of opinion. The most significant differences were found in managers' beliefs that tourism's environmental and social impacts were few, while residents were extremely negative about those impacts. Differences of attitudes on the future use of forestland headed the list of all differences between managers and residents. Divergent loyalties were revealed. Managers supported their business and employers; local people supported their local area. The need for further research, including the role of perhaps distant “moral stakeholders”, and for more comprehensive understanding, and more sustainable outcomes, are highlighted.     

Empowerment and resident support for tourism in rural Central and Eastern Europe (CEE): the case of Pomerania,Poland

Despite empowerment being a crucial component of sustainable tourism, few scholars have quantitatively operationalized empowerment and looked at how it applies to rural societies within the post-communist European Union (EU) member states. Knowing the high priority of sustainable rural development goals within the EU, empowering residents within these post-communist societies has become a pertinent issue especially where those societies appear more reluctant to engaging in democratic ways of decision-making. In response to this gap, this study tests the cross-cultural validity of the Resident Empowerment through Tourism Scale, and then evaluates how empowerment predicts residents’ support for tourism within the municipality of Choczewo, Pomerania, Poland. Using a theoretical perspective that blends Social Exchange Theory with Weber's Theory of Formal and Substantive Rationality, these non-economic empowerment dimensions are coupled with a measure of resident perceptions of economically benefiting from tourism to see if rural residents in Choczewo, Poland, are more swayed by the economic or non-economic benefits of tourism. Results show that residents within this Central and Eastern Europe setting are more influenced by the pride and self-esteem boost associated with psychological empowerment and the perceptions of increased community cohesion (i.e. social empowerment) than the economic promises of tourism.     

Is sustainable tourism an obstacle to the economic performance of the tourism industry? Evidence from an international empirical study

Sustainability has become an important strategic objective for tourism destinations worldwide. All analytical tourism competitiveness models make direct or indirect positive references to sustainability. It is accepted that sustainable tourism can reduce resource costs and help create market differentiation. Nevertheless, it has traditionally been considered that, short term, sustainability measures can reduce profitability and compromise competitiveness. Debates on the progress, implications, and practicality of sustainable tourism remain open. The relationship between economic sustainability, and environmental and sociocultural sustainability, is a central but largely unresearched area for tourism scholars, especially at the macro level. This study explores that difficult but essential area, using the World Economic Forum's empirical evidence from 128 countries, backed by the economic data search tool of the World Travel & Tourism Council. It demonstrates that progress in tourism sustainability does not affect a country's main economic tourism indicators in the short term, and does not constrain profitability and competitiveness. It also finds that sustainable tourism is not a luxury that only rich countries can afford, nor should it prevent development and perpetuate poverty in developing countries. An effective marketing and communication program about sustainable tourism is, however, found to be essential for economic success.     

Cruise trouble. A practice-based approach to studying Arctic cruise tourism

Cruise arrivals in the Arctic often take place in small coastal communities. Although there may be economic benefits for these communities, these are often counterbalanced by social and environmental stresses. In this article, we ask how we can tend to Arctic cruise tourism development using Haraway's concept of staying with the trouble. As a way to bridge often polarized views on cruise tourism as either an economic tool or a destructive force, we propose a practice-based research approach to engage with the complexities of cruise tourism. The aim is to foster response-abililty for Arctic cruise communities to live (better) with cruise tourism. We argue that practice-based approaches help researchers ‘stay with the trouble’ as it is rooted in everyday experiences and the materiality of cruise destinations. Also, its flat ontology supports a ‘tinkering’ approach to cruise practices.     

Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective

While importance-performance analysis (IPA) is one of the most ubiquitous methodological tools utilized in tourism research, its supply-side application to residents has been lacking. Additionally, little research has examined residents' perceptions of sustainable tourism initiatives (STIs) or their community's performance on these STIs. Given this gap, this study conducted an IPA of resident attitudes towards STIs across three U.S. counties in the Commonwealth of Virginia with varying levels of emphasis placed on sustainable tourism within their strategic plans. The results revealed residents of the three counties placed uniformly high levels of importance on the STIs, but varied in their perceptions of performance. The county with the most emphasis placed on sustainable tourism within their plan was found to have the highest performance evaluations. Methodological and theoretical considerations are discussed in detail, including the placement of cross-hairs and how IPA can be situated within social exchange theory and Oliver's expectancy-disconfirmation paradigm.     

Current Situation of Rural Residents’ Tourism: A Case Study in Zhejiang Province in China

China is a large agricultural country. At the end of 2011, rural residents accounted for 48.7% of the total population. Without the participation of rural residents, the development of China's tourism would be incomplete. The outset of rural residents’ tourism will be crucial to 50% of China's tourism market. This article, through two years’ questionnaire surveys, interviewed 600 rural residents from 38 villages in Zhejiang province, analyzed the current situation of rural residents’ tourism market and rural residents’ tourism consumption behavior. This survey provided theoretical researches for developing the tourism market of rural residents, and had some significance on stimulating domestic demand, promoting economic growth and improving the standard of rural residents' life.     

Can Sanctions and Rewards Explain Conformance Behaviour of Tour Operators with Ecotourism Guidelines?

Ecotourism's appeal as a conservation and development tool rests in its potential to provide local economic benefits while maintaining ecological resource integrity through low-impact, non-consumptive resource use. Some, however, question its contribution to conservation and community development, citing negative impacts, such as solid waste generation, habitat destruction, and sociocultural ills. This paper, based on a comparative study in Costa Rica, explores some of these issues. Study findings were mixed regarding ecotourism's effectiveness as a conservation and community development tool. Survey respondents saw legal restrictions as more influential than tourism in prompting declines in deforestation and hunting rates. Likewise, respondents did not feel tourism operators were significant players in raising environmental awareness. The research also revealed that direct employment in ecotourism was associated with pro-conservation practices, but indirect benefits showed stronger associations in generating pro-conservation perspectives. Little evidence was found to suggest that people are investing tourism-generated income in environmentally threatening practices. Research findings also indicated that scale influences tourism's benefits and negative impacts and that, where ecotourism dominates local economies, towns may become economically vulnerable. The paper concludes by recognising that ecotourism would be most effective as a component of a broader conservation strategy and offers suggestions to improve ecotourism's potential.     

Residents’ opinions on gaming activities and the legalization of soccer betting

Many Asian countries have an active gaming industry yet limited published information about the industry's development, operation, impact, or resident opinions is available. The purposes of this study were to examine residents’ opinions on various forms of gaming and to identify factors influencing their support for legalized soccer betting. Telephone interviews were undertaken with 449 Hong Kong residents. Respondents’ opinions were divided on most gaming issues, including the recently announced authorization of soccer betting. Soccer betting's association with potential economic benefits was the strongest indicator of respondents’ support for its legalization. Soccer betting proponents were generally more supportive of all other forms of gaming activities.     

Can community-based tourism contribute to sustainable development? Evidence from residents’ perceptions of the sustainability

In this paper, the research gaps in sustainable tourism development were addressed by examining residents' perceptions of the sustainability of community-based tourism based on tourism area life cycle theory. The survey questionnaire was distributed to the residents of six Taiwanese communities, and it was designed to determine the residents' perceptions of the economic, socio-cultural, environmental, and life satisfaction sustainability of tourism. In total, 849 usable questionnaires were collected. The analytical results further elucidated the sustainability of nature-based tourism and suggested that the economic, socio-cultural, and environmental sustainability varied significantly in the consolidation, development, and involvement stages of community-based tourism development. The four dimensions of sustainability were evaluated according to the pre- and post-development perceptions of tourism sustainability, and significantly different results were obtained. The study concludes that the residents’ perceptions differed across the developmental stages; thus, managers should consider the development opportunities and adopt appropriate strategies across different development stages.     

关于旅游规划若干认识的探讨

本文从旅游经济学的角度论述了在市场经济条件下如何制订好旅游规划的一些新认识,并进一步探讨了旅游规划的核心问题,即旅游产品的差异化竞争,从而提出旅游规划必须走出单一学科专业独揽的局面,形成一个多学科综合的系统工程的观点.文中还就旅游规划的内涵和可操作性作了分析,强调与经济效益相结合是制订一切旅游规划的根本出发点.文中对制订旅游规划与具体策划时的各种要素和步骤进行了细化和阐释,指出旅游规划必然超前于实践、高于实践,但最终又必须接受实践的检验.     

Does living in the vicinity of heritage tourism sites influence residents’ perceptions and attitudes?

Abstract

This study investigates whether the perceptions and attitudes of residents living within the vicinity of heritage tourism sites differ from those living further afield. It examines residents’ attitudes toward tourism development; community attachment; environment and culture attitudes; economic gain; and involvement, alongside the moderating role of distance from heritage tourism sites. In doing so, it investigates how the aforementioned factors influence residents’ perceptions of tourism development in their city. Data was collected from inhabitants of Kashan and Tabriz, two historic cities couched within Iran’s growing heritage tourism sector, and analyzed using partial least squares - structural equation modeling. The findings demonstrate significant differences between the perceptions of tourism impacts, economic gain, environmental and cultural attitudes, and involvement between residents living within the vicinity of heritage tourism sites and those living further afield. However, these findings contradicted the hypotheses; identifying higher positive perceptions, environmental and cultural attitudes, economic gain, and involvement for residents living far from heritage tourism sites. Further, the findings did not support the moderating role of distance for the effects of influencing factors on residents’ perceptions. Therefore, this study proffers significant theoretical contributions and practical implications with regards to developing sustainable tourism in Iran.     

Conceptualising a contemporary marketing mix for sustainable tourism

This paper outlines how marketing, though traditionally considered an enemy of sustainability, can play a role in implementing sustainable tourism. It notes the redefinition in 2007 by the American Marketing Association of marketing's aims to consider wider societal issues beyond those of clients and customers. It illustrates how the recognition of the importance of sustainable tourism at all scales of tourism activity provides marketing with an opportunity to pursue sustainability outcomes. We review the strategic tourism marketing planning process and conceptually develop a sustainability tourism marketing model that embeds sustainability considerations at each stage of the planning process. Our proposed model contributes to sustainable tourism theory development and offers a conceptual tool for managing a tourism organisation's ecological and societal footprint on the supply side and a critical opportunity for transforming consumer decision-making on the demand side, irrespective of tourism scale. A 30-cell matrix is proposed that cross-references a strong set of 10 marketing elements (product, price, promotion, place, participants, process, physical evidence, partnership, packaging and programming) against the questions posed by the triple bottom line of economic factors, the environmental and sociocultural concern, creating a check list of indicators for management purposes.     

Resident Attitudes Toward Tourism Impacts

Abstract

This study aims to identify the perceived impacts of tourism by residents in a community, Kusadasi, located on the Western Turkish coast. Based on a survey of 238 local residents, tourism impacts were assessed by a 33-item tourism impact scale, which measures both belief and affect toward the impact attributes. According to the mean measures, the most strong and favorable perceptions toward tourism impacts are found to be associated with economic, and social and cultural aspects of tourism, while environmental aspects are found to be the least favorable in terms of the perceived impacts of tourism. The study also identified whether there exist any significant differences between socio-demographic variables and resident's attitudes toward tourism by the analysis of variance.     

Sustainable tourism development and residents’ perceptions in World Heritage Site destinations

Set in Malaysia’s Lenggong Valley World Heritage Site (WHS), this paper uses stakeholder theory to explore the heterogeneity of positive and negative perceptions among residents and their effects on residents’ support for and participation in sustainable tourism development. Data from 221 completed questionnaire surveys revealed heterogeneous negative perceptions across residents’ age, level of education and economic involvement in tourism. Moreover, residents’ positive perceptions had a positive effect on their support for and participation in tourism development. This study contributes to the resident perception literature by using stakeholder theory to conceptualise the heterogeneity of residents’ perceptions and by examining the effects of those perceptions on their support for and participation in tourism development in a rural WHS destination in the developing world. Furthermore, the findings of this study have practical implications for local authorities aiming to improve residents’ support and participation in tourism planning for sustaining tourism development.     

Valuing Residents’ Perceptions of Sport Tourism Development in Taiwan's North Coast and Guanyinshan National Scenic Area

This study aimed to reveal local residents’ perceptions of the impacts of sport tourism development (STD) in Taiwan's North Coast and Guanyinshan National Scenic Area (NCGNSA) and estimated both the monetary values of STD's positive benefits and its negative impact costs to serve as references for Taiwan's government in developing sport tourism policies. Based on the theory of the triple bottom line, the contingent valuation method was employed to ask residents about what prices they were willing to pay to possess and develop the resources of sport tourism and then a Tobit regression was used to implement parameter estimation and value calculation. The results indicated that the estimated total positive benefits for STD in the NCGNSA were approximately US$87.47?million per year and its negative impact costs were approximately US$24.47?million per year.     

Outlying Islands as a Tourist Destination for Local Residents: The Case of Cheung Chau in Hong Kong

Cheung Chau is an outlying island in Hong Kong, which is relatively untouched by the region's rapid economic development. The island provides a dramatic contrast to the cosmopolitan city center, one of the most popular travel destinations in Asia and a major business hub. This makes Cheung Chau a special attraction for local residents seeking to get away from their routine lives. However, no published studies have examined the opinions of residents on sustainable tourism development on Hong Kong's outlying islands and the motivating factors that drive residents to visit those islands. Hence, an exploratory qualitative study was undertaken to develop an understanding of the public's motivation for visiting Cheung Chau. The results of in-depth interviews with 15 residents who had visited the island are presented, along with an examination of the future direction of tourism development in Cheung Chau.     

Indicators of Sustainable Tourism in New Zealand: A Local Government Perspective

The World Tourism Organisation (WTO) established a set of core indicators of sustainable tourism in 1995, which were promoted as a useful tool in the operationalisation of sustainable tourism development. Local authorities provide an established framework within which to operationalise the WTO's core indicators of sustainable tourism. This paper examines the extent to which sustainable tourism is reflected in the research practices and attitudes of local authorities within New Zealand. A nationwide survey investigated the importance of tourism, the current status of research and the perceived value of the WTO's core indicators of sustainable tourism within the New Zealand local authority framework (regional councils, territorial local authorities and regional tourism organisations). The importance of tourism within local authority areas was positively correlated with the number of different research activities undertaken.Two main types of research were identified: demand-related and supply-related research. Demand -related research is undertaken within the majority of local authority areas throughout New Zealand. However, supply-related research is under-represented. The WTO's core indicators were generically grouped into economic, planning, social and ecological indicator types. Regional councils showed a preference towards ecological indicators. Territorial local authorities and regional tourism organisations preferred economic and social indicators. The detailed implications are discussed.     

Modeling community support for a proposed integrated resort project

In recent years Mauritius has experienced a rapid increase in integrated resort developments, which have been intended to secure income from new tourism segments and to boost the local economy. Using data on the responses of residents of Le Morne, Mauritius, to a proposal to construct an integrated resort, this study develops and tests a model of community support for the proposed development. The structural model indicates that residents' satisfaction with their own community, their utilization of the resource base, their perceptions of the state of the local economy and their environmental attitudes are antecedents of their views about the costs and benefits of the project. Opinions about the benefits and costs of the project were also found to determine the level of community support. All factors in the model were found to be determinants of the perceived costs and benefits of the project, except for residents' perceptions of the impact of the development on their utilization of the resource base. The theoretical and managerial implications of the study are discussed. The most notable contribution of the study is its findings on the influence of residents' satisfaction with community services on their attitudes and support for tourism development.