Considering grievance mediation

This article uses a public sector case study and a review of the social science literature on disputing processes to question assumptions made by labor relations advocates of grievance mediation. The author argues that labor policy on alternative grievance resolution processes cannot be adequately made without consideration of the specific labor-management relationship within its social context. A model is proposed to assist parties considering grievance mediation by making the social context more explicit.     

Deriving benefits from conflict resolution: A macrojustice assessment

Effective conflict resolution procedures serve to minimize dysfunctional effects of conflict and maximize functional effects. In the literature on conflict resolution procedures, the effectiveness of procedures has been evaluated primarily from the perspective of the individual. This article suggests that a system-level analysis of the pattern of outcomes resulting from different conflict resolution procedures is a necessary component in formulating a comprehensive framework for the design and evaluation of conflict resolution systems in organizations. The analytic questions addressed by this study concern associations between resolution procedures and outcome patterns in a system created specifically for conflict resolution within organizations: the grievance system. The pattern of outcomes was found to vary with the conflict resolution procedure. It is suggested that this has important implications for effective conflict resolution systems.     

中国劳动争议的逆周期性研究

本文通过对劳动争议发生机制的分析和国际经验的比较,提出劳动争议的逆周期性假说,即劳动争议在经济繁荣时相对下降,在经济衰退时相对增加,并利用省际面板数据进行实证检验,证实了这一假说。回归结果表明,正向的 GDP 缺口每增加1个百分点,劳动争议发生频率将下降2．3个百分点,且周期波动对集体劳动争议发生频率的影响远大于个体劳动争议,因此,应特别关注经济下行对劳资关系的影响,完善劳资谈判制度,以促进劳资关系和谐和社会稳定。     

对处理劳动争议效率的思考

文章分析了我国现有的劳动争议处理程序司法效率低下的表现及形成原因,提出了提高处理劳动争议效率的若干对策。     

建设工程合同纠纷的化解

公平、合理、有效地解决工程合同纠纷,注重合同阶段纠纷的事前化解,对保证工程建设项目顺利进行,促进社会和谐稳定发展具有重要意义。     

建设工程合同纠纷的化解

公平、合理、有效地解决工程合同纠纷,注重合同阶段纠纷的事前化解,对保证工程建设项目顺利进行,促进社会和谐稳定发展具有重要意义。     

司法所在农村民事纠纷中的作用

占据着我国人口一半以上的广大农民的民事纠纷的解决问题,一直是我国法治建设和社会主义新农村建设的重要课题之一。虽然我国的法治建设已经取得了长足进步,但是面对农村这个典型的乡土社会,法律却一再碰壁。解决激增的农村民事纠纷的需求与在农村的捉襟见肘的法律之间的矛盾日渐加剧。在这种情况下,九十年代中期被逐渐遗忘的司法所制度或许会是一条很好的出路。     

Exit-voice and employee absenteeism: A critique of the industrial relations literature

Industrial relations research that has examined the effects of collective voice on employee absenteeism through traditional exit-voice analyses suffers from a number of important theoretical and empirical limitations. The research is limited theoretically in that the framework used cannot discretely classify absenteeism as a form of either exit or voice. This inability reflects a larger problem with the exit-voice framework’s lack of adequate attention to the conditions under which collective voice mechanisms fail and the consequences of such failure for the behavior of industrial relations actors. Exit-voice studies of absenteeism have important methodological problems, particularly in the way absenteeism and voice criteria have been operationalized. These defects in the literature can be addressed through the integration of behavioral theory and research on such topics as absenteeism, exit, voice, loyalty and neglect, and the literature on organizational justice.     

Informal conflict intervention: Advice and dissent

A disparity appears to exist between how managers are advised to handle conflict and the intervention methods that they utilize in actual practice. Normative advice tends to agree that managers should adopt a facilitative, mediatorlike role (e.g., Walton, 1987; Tjosvold, 1990), while the empirical research suggests that managers are much more controlling, often deciding how to resolve the problem on their own (e.g., Kolb, 1986; Sheppard, 1983). The present study focuses on two potential reasons as to why managers utilize the methods they do: (1) They treat choices instrumentally to achieve key goals and (2) they interpret or frame conflicts in a form that suggests directive action. One hundred and eighty managers were interviewed about a recent effort to intervene in a dispute at work. The results confirm that managers are very controlling when intervening in disputes and relates this to both interpretive frame and, to a lesser extent, managerial goals. A canonical analysis appears to emphasize the pivotal role that frame plays in influencing whether or not managers choose the solution. Implications of these results for managerial action are discussed.     

劳动关系氛围对员工创新行为的影响：情绪劳动的中介作用检验

本文基于对服务行业350名员工的调查数据,探讨劳动关系氛围对员工创新行为的作用机理,并验证其是否通过情绪劳动的中介作用对创新行为产生影响。研究结果表明,劳资双赢氛围和员工参与氛围与表层行为和深层行为都有着显著的正相关关系,劳资对立氛围与员工的深层行为有着显著的负相关关系,与员工的表层行为并未发现有着显著的相关关系;劳资双赢氛围与员工参与氛围对创新行为都有着显著的正相关关系,劳资对立氛围与创新行为有显著的负相关关系;通过中介效应检验,深层行为在劳动关系氛围与创新行为之间起部分中介作用,表层行为在劳动关系氛围与创新行为的关系中不起中介作用。     

浅谈香港公共工程承包商索赔和争议解决

本文通过实例研究,分析了在香港政府土木工程标准合同条件下索赔及争议解决的方式,并从承包商角度总结了索赔解决的经验,以及承包商选择用调解程序来解决索赔争议所做的准备和分析工作.     

A labor relations research agenda for health care settings

Inadequate attention has been given to labor-management relations in health care organizations. Bacause of the labor-intensive nature of health care and the great dependence on human resources, health services researchers should place greater emphasis on labor-management issues. This article develops a framework and suggests methodologies for examining labor relations in health care organizations. Specifically, six cirtical issues are suggested for attention by researchers: (1) the quality of the union-management relationship; (2) union organizing drives; (3) collective bargaining and contract negotiations; (4) impasse resolution; (5) contract administration and grievance handling; and (6) labor-management cooperation. These areas of research have been dominated by industrial relations researchers who have focused primarily on the manufacturing sector. Given cost containment and competitive pressures, it is timely to bridge the gap between the health services research community and the accumulating body of knowledge in industrial relations.     

人才劳务派遣条款修正的策略探讨

劳动合同法颁布实施后,我国人才劳务派遣的发展速度异乎寻常,而且派遣活动出现常态化和主流化的趋势。但从某些方面而言,劳务派遣不仅损害了劳动者的合法权益,也对常规的用工方式和劳动合同制度造成较大冲击,影响到和谐劳动关系和社会稳定。由全国人大常委会法制委员会牵头起草的《劳动合同法修正案(草案)》描绘了和谐、公正的人才劳务派遣劳动关系蓝图,但是草案内容尚有很多改善空间,如建立派遣业务注册保证金和市场退出机制,放开特殊人才派遣业务,由用工单位直接支付派遣工报酬并纳入国企工资总额。为了有效遏制违法派遣行为,还应加大处罚力度,并对当地政府进行问责。     

GPA框架下的美国政府采购争议解决机制研究

政府采购争议解决机制是保障政府采购制度的透明度和公正性的重要程序设置。文章从WTO《政府采购协议》（GPA）有关争议解决程序的规定出发,详细解读了美国政府采购活动中给予利益相关方的各种救济权利,包括向采购机构提出异议、向政府责任办公室提出申诉、向联邦索赔法院提起诉讼等,对我国修订《政府采购法》相关规定具有借鉴价值。