So Then Why Did You Do It?

What causes unethical behavior and what can we learn from those individuals who have had spectacular ethical lapses? The profiles of six prominent individuals, including Dennis Levine, Charles Keating, and Robert Citron are examined to try to provide some insight into what lead them down the slippery slope to criminal and unethical behavior. What we found is that all six certainly knew that they were breaking the law and most went to extra-ordinary lengths to cover up what they were doing. Additionally, we found that each individual had attained a position of authority that enabled them to break the law without being seriously challenged by others who knew, or suspected, what was being done. Each person was highly compensated for their efforts, yet, they choose to engage in unethical and illegal activities in the pursuit of just a little more money or power.     

Philosophy and policy

On the 3rd of May there begins in Nairobi the fourth UNCTAD Conference. It is in a way like the fourth landmark on a way that has taken twelve years so far to travel; a good opportunity therefore to review critically to what extent the claims made on behalf of these conferences are justified, what success they have achieved and what the prospects are of their achieving further successes in the future.     

Reducing the risk of choking hazards: Mouthing behaviour of children aged 1 month to 5 years

Young children have a natural tendency to mouth items to explore their environment. Mouthing carries mechanical and chemical hazard potential for injury to the child, for example if they swallow an item they may choke, they may cut themselves on sharp items, and certain chemicals are present in plastic items which may pose a risk to children. Few data are available on the time that young children mouth items, how they mouth, and what they mouth. This study gathered data on 236 children aged between 1 month and 5 years to supplement and extend existing data. Findings are presented of estimated average and maximum daily mouthing times for children, how they mouth, what they mouth, and whether the items mouthed were intended to be. A validation study was carried out to determine the accuracy of the parental observation method used to gather the data. The implications of the findings of this study are discussed with respect to reducing the potential for mechanical accidents in the home.     

Sales management coaching: a model for improved insurance company performance

Of all the things sales managers do to develop salespeople, many people believe the most important one is coaching. Coaching is defined as using skills, experience, and direction to help someone improve their performance. Coaching consists primarily of giving people feedback to reinforce what they do well while suggesting ways and means to improve. Coaching implies that everybody can improve and hopefully everybody wants to get better at what they do. Many sales managers erroneously believe that they have to be better than the person they are coaching at the skill set they are discussing in order to be a useful coaching resource to that person. To be a good coach requires an understanding of the skills being discussed and a desire to help someone improve in the performance of their job. The sales manager who knows how to provide that feedback will have more productive, effective, satisfied, and motivated salespeople. This paper provides an overview of the coaching sequence and the skills required to make it work with some comment on how this was successfully applied to a major national insurance company. Sales Management styles vary, and what works for one person may not work for another. Effective Sales Management Coaching can provide sales managers with the skills to help salespeople grow and develop professionally.     

Give Them Something to Smile About: A Marketing Strategy for Recruiting and Retaining Volunteers

Using a marketing perspective, this study investigates whether the issue of “fun at work” would appeal to volunteers as a part of an effort to enhance recruitment and retention. Specifically, we examined volunteers' attitudes toward fun, their perceptions of what kinds of activities are fun and what are not, and the relative importance of workplace fun in what they perceive as an ideal volunteer position. In general, we found that volunteers had positive attitudes towards fun and experiencing fun at work was associated with higher job satisfaction and lower turnover intentions. Although “a fun workplace” was ranked relatively low in importance relative to other reasons why they volunteer, creating such an environment could enhance retention. Some age and gender differences were found in the perceptions of whether certain activities are fun or not. The implications of these results and directions for future research are discussed.     

Corporate Identity: Beyond the Visual Overstatements

Advertising and design are only part of the total marketing/communications mix. Favourable reputations are not made simply with clever visual schemes or even from the provision of what the market wants. To communicate effectively with a genuine and individual voice, there has to be a clear understanding within organizations as to what they are and what they stand for. The strength and confidence derived by staff and management alike from being part of and contributing towards the development of distinctive organizations are vital ingredients in the generation and sustenance of effective corporate images.     

What Small Countries Can Teach the World

In the past, various great powers have taken the stage as models of economic and social development. Examples such as Great Britain, the Soviet Union, Japan, and the United States have had their time in the spotlight that has come and gone as flaws were exposed; and other countries have learned what they did well and what they did poorly. The great powers are not the only models, however. Much can be learned from small countries which are often free to experiment with new institutions and new policies. This paper describes lessons that can be learned from such countries though no one size fits all.     

Editorial Essay On business theory and influential scholarship: What makes research interesting?

Couched within a theory of business, I explore what makes business scholarship influential and examine aspects that make a paper interesting to its audience. I present a framework that combines several attributes of influential scholarship and a model for interesting research. I provide examples of interesting scholarship and theorize as to why they are interesting and why they might be influential. I conclude with suggestions for what individuals and institutions can do to promote and sustain influential scholarship. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.     

Unconventional monetary policy and the role of central banks

Over the last few years, central banks in industrial countries have undertaken a variety of policies that deviated from ordinary monetary policy. Why were these policies used? Did they work? What will be the effect of phasing them out? And what long-term concerns do they raise? Clearly, markets were broken, and there was a need to repair them. Some of these innovative instruments seemed to have worked quite well. But now central banks are struggling to get inflation up into their target bands. Large central bank balance sheets may create needed safe, short-term instruments, but take much liquidity management away from the private sector, while tempting governments to use them for other purposes. Sober thinkers need to examine the experience of the last few years and ask again, what should central banks be asked to do and what ought to be the range of actions they can take?     

An investigation of hindsight bias in nascent venture activity

We posit that individuals who are actively engaged in activities to develop their own venture will exhibit hindsight bias when recalling their startup experiences. We observe that those who fail to develop their startup activity into an operating business demonstrate substantial hindsight bias concerning the probability of venture formation. In particular, the recalled probability of success, reported after their decision to quit, is lower than the probability of success solicited during the nascent process. We argue that the systematic distortion of the past has important implications for individuals involved in the venturing process. Specifically, we suggest that these individuals are at risk of overestimating their chances of success when starting future nascent activity if they do not correct for their optimistic tendencies. The evidence from this study suggests it is important to recognize that what nascent entrepreneurs believe they experienced, and what they actually experienced, may not be equivalent.     

Fostering Values in Organizations

Today, values hold a prominent place both in business ethics and in organization theory. However, there persists considerable confusion about what these values are and what role they play in these theories and, therefore, how they can be developed both within the individual and within the organization. Therefore, this paper seeks to define a conception of values based on a theory of human action that can provide a basis for an organization theory, and to propose a series of ideas about how personal and organizational values can be fostered.     

通过项目教学模式提高西式面点专业实践教学的实效性

西式面点专业的课程要求学生能够掌握自己所学的知识技能,能够将所学到的东西运用于将来的工作岗位中,能够胜任自己找到的工作,用自己学到的专业知识与技能为企业创造效益,努力实现自我的人生价值。西式面点是一门综合性的实践课程,本文主要分析了项目教学模式在该课程专业实践教学中的应用进及意义。     

Exploring adolescent development skills through Internet usage: a study of French 11–15 year olds

In order to develop a better understanding of teenage consumers, who represent the most highly sought after market segment for researchers and marketing practitioners in France, it is important to explore their competencies as consumers. This ethnographic research explores the consumption skills of teenage consumers using the new technologies. By examining how teenagers particularly in the age group of 11–15 year olds define a competent consumer and how they perceive themselves as competent consumers, we should be able to understand the better consumption behaviours they exhibit, the purchase decision they make and the limitations they feel they must overcome to become fully competent consumers. This study begins by exploring teenage social activities and how they engage with and use digital products as part of their subculture. Broad concepts of competence are then discussed from a psychosociological perspective and a marketing perspective. Next, teenage perceptions of what it means to be a competent consumer are explored and what are the behaviours associated with a competent consumer. Findings of this study showed that teenagers are not mere followers of marketing strategies. They develop consumption skills in relation to their experiences, their peers and media, which are more often linked to their consumption learning. The study importantly suggests that nowadays teenagers are active participants and producers of their cultural consumption processes.     

A Strategic Perspective on Search Engines: Thought Candies for Practitioners and Researchers

Search engines, such as Google and Yahoo! Search, are more than just portals or information tools. In fact, they are agents of a transformation that is making the business environment more transparent, and thus, potentially more competitive. This new environment is creating opportunities and challenges for businesses of every stripe. In this paper, we explore the following topics: (1) what are search engines exactly, (2) what businesses can do with search engines, (3) how are, and how should, senior executives be viewing the strategic impact of search engines, and (4) what are some important research issues for academics and practitioners that would help us gain a better understanding of the strategic impact of search engines.     

I Heart Logistics—Just Don’t Ask Me to Pay For It: Online Shopper Behavior in Response to a Delivery Carrier Upgrade and Subsequent Shipping Charge Increase

The provision of outstanding delivery service is increasingly critical for retailers engaged in e-commerce. As a result, many are interested in switching from their existing carrier to one that is more highly capable in order to better serve their customers. In making this switch, the retailer faces a dilemma: Better carriers cost more, so they will either have to accept a reduction in profit or increase the shipping charge to their customers. While research shows that shoppers recognize certain carriers as superior—and both theory and empirical evidence suggest that people are willing to accept certain cost-justified increases to what they are charged in a transaction—studies also show that online shoppers loathe shipping charges. Thus, what is an e-retailer to do? Through a series of vignette experiments, we examine the question of how online shoppers respond to a shipping charge increase when the retailer switches to a more highly perceived delivery carrier. Our findings show that shoppers are not particularly accepting of the switch, and while they are not likely to complain, resulting purchase intentions are notably low. Alternative strategies for implementing the carrier switch are also explored.     

The ethics of corporate governance

The failure of the critics of corporate governance to agree on what should be done to improve the governance process can, in most cases, be traced to a different understanding of the role of corporate directors in that process. This article analyzes and contrasts the obligations of directors under two legal theories, the fictional person theory and the organic theory, of the corporation. A comparison of the director's obligations under each theory indicates that the organic theory provides a better basis for assessing the performance of directors and initiating reform.Among the boards of directors of Fortune 500 companies, I estimate that 95% are not fully doing what they are legally, morally, and ethically supposed to do. And they couldn't, even if they wanted to.E. Eugene Arthur, S.J., is Associate Professor of Management and Economics at Rockhurst College. He is a Visiting Fellow at Trinity Center for Ethics and Corporate Policy.     

Why Do We Care What Others Pay? The Effect of Other Consumers’ Prices on Inferences of Seller (Dis)Respect and Perceptions of Deservingness Violation

Comparisons to other consumers have been identified as particularly meaningful in shaping price fairness judgments, but why they should be so is not clear. The current work argues that fairness judgments reflect both the extent to which consumers receive what they believe they deserve and inferences about seller respect. We suggest that comparisons to consumers paying lower prices are a particularly potent source of unfairness because they highlight the violation of deservingness and readily communicate information about sellers’ opinions of consumers. Three experiments investigate these ideas. Implications for fairness theory and marketing are discussed.     

Corporate Social Performance in China: Evidence from Large Companies

Based on a contest analysis of the official websites of top 100 companies in China in 2007, the paper reports the social performance of large Chinese companies. We try to focus on and answer the following three questions about CSP of large companies in China: (1) how is their overall social performance?; (2) what are the social issues they addressed?; and (3) what are the stakeholders they addressed? The results are also compared among different ownership companies and among different industrial companies. The findings indicate that CSR/CSP in China is still in the beginning stage, and?CSR/CSP is different among different industrial companies.