中国的Shopping Mall路在何方?

在体验式的ShoppingMall中，人们在购物之余，更多的是为了享受购物环境，“放飞”疲惫的心灵，感受现代商业文明。东莞华南Mall室外的7个特色景区、广州正佳广场的室内步行街以及喷泉水幕、北京金源Mall的休闲式绿色中庭等，都能给消费者带来一种新式的购物体验和享受。     

商业步行街的旅游价值和商旅互动

近年来,商业步行街兴起和旅游资源多样化。商业步行街展示城市购物环境、建筑文化、市容市貌,是城市形象和旅游形象的重要组成部分,。商业步行街的商品和服务具有品质好、档次高、时尚、价格合理、交易公道的特点。商业步行街建设注重展现城市历史文化,增强旅游吸引力;注重与旧城区改造结合,营建旅游新景点;注重加强市容市貌管理;注重加强对市场交易行为的管理。实现商业步行街的商旅互动。     

王府井商业街消费者行为特征分析

本文以2004年5月时王府井商业步行街760名消费者的消费行为问卷调查资料为基础,运用统计方法对消费行为的基本特征进行了全面的分析,揭示了消费者的性别、年龄、职业、收入、购物种类、购物金额、停留次数、停留时间、购物满足度等方面的基本特征,可为商业街街区的开发、规划和管理提供基础性的研究资料。     

广州商业步行街比较研究

商业步行街是一座城市的“窗口”和“名片”,它具有巨大的商业价值并能推动城市振兴发展,因而成为城市未来商业形态的重要模式。本文以广州商业步行街的发展为对象,目前,广州拥有两条商业步行街:北京路商业步行街和上下九商业步行街,两地区都突破了以往单一经营的传统模式,融购物、娱乐、休闲、餐饮等多种服务功能于一体,较好地顺应了不同消费层次多元化的消费需求。     

英国的购物环境

英国是个工业和商业都很发达的资本主义国家,商品经济非常活跃,流通渠道十分畅通。购物环境对商品流通有直接的影响。英国的购物环境具有明显的层次结构,因而,不同层次的消费者可以各得其所。当前,英国的购物场所主要有以下八种形式:①购物中心(Shopping Centre);②拱形商场(Arcade);③步行街商业区(Pedestrian Street);④超级市场(Supermarket);⑤室内市场(Market);⑥露天市场(Open Market);⑦二手货商店(SecondhandShop);⑧廉价品市场(Car Boot Sale 和Jumble Sale)。     

中国传统元素在现代商业空间应用的探析

近年来,实体商业转型,开始强调“大零售”概念,加速去零售化.对于消费者,早已不再是单纯的购物需求,更注重精神层面的满足,体验式消费逐渐成为一种新趋势.体验式商业逐渐成为了能与电子商务和网上购物抗衡的新型商业模式.随着商业转型后体验性的增加,逐渐注重消费者的参与、体验和感受,对空间和环境的要求也越来越高.     

商业环境设计对购物空间的影响

购物空间是商业类空间的一部分。本文论述了购物空间中商业环境设计的运用以及人、商品、购物空间三者的动态交互关系。着重从建筑、商品陈列及道路流通设计、公共设施的实际运用来阐述如何有计划有目的地运用多种商业环境设计方式将商家的经营理念传达给消费者,创造富有特色的商业购物空间气氛。     

景观照明在商业步行街的运用

商业步行街是步行街中的一种形式,其主要表现为在城市中,商业活动较为集中,交通设施便利的街道,由大量的零售业、服务业、餐饮业等等商业性质的商铺作为主体,具有一定长度的街区,集购物、饮食、娱乐为一体的步行街道。     

基于J2EE架构的购物系统设计与开发

近年来,随着信息的全球化和国际互联网的普及化,电子商务成为网络应用的最大热点,越来越多的企业通过使用电子商务技术来进行商业上的交易,企业通过网络为消费者提供一个新兴的购物环境,消费者通过网上购物和网上支付等活动,既方便了消费者,又减少了企业成本。电子商务的发展离不开电子商务系统的支持,只有建立在安全、可靠和灵活基础上的电子商务系统,才能真正体现出电子商务的巨大魅力,为消费者创造一个高效、方便的购物环境,才能使电子商务向着良好的方向发展,因此对电子商务系统的研究是电子商务研究的重中之重。     

关注购物疲劳 营造人性化商业空间

本文以人在商业环境的消费体验过程的消费疲劳的问题为关注点,通过对消费者在商业环境中的空间、时间知觉特征的心理分析,探析消费体验中的购物疲劳与商业环境人性化设计的关系。提出了在愉快的消遣中、舒适的环境中购物是我们商业空间设计的目标和愿望。     

How do customers change their purchasing behaviors during the COVID-19 pandemic?

This study focuses on examining how customers' shopping behaviors have changed during the pandemic and contributing variables. Three primary shopping modes include online purchases, curbside pickup, and in-store shopping. The dependent variables are the changes in customers' spending in those three modes during the pandemic. The theory of fear appeal was used as the theoretical foundation for selecting independent variables. Based on this theory, two groups of independent variables were identified, fears for health and fears for financial conditions due to COVID-19. Additionally, demographic variables were also included in the analysis. The data from Census Bureau's Household Pulse Survey Phase 3.1 collected from June 23 to July 5, 2021, was used with 24,998 useable cases. Logistic regression was used to analyze the data to test the effects of independent variables on customers' shopping behavior changes in the three modes. The results show that both fears for health and fears for financial conditions have effects on the shopping behavioral changes. Due to those fears, residents change their shopping behaviors by considering the shopping modes that allow them to deal with or avoid the risks. Additionally, demographic variables, including age, gender, race, income, and marriage status, also have significant impacts on their shopping decisions.     

Effects of store loyalty on shopping mall loyalty

The key purpose of this paper is to bridge a research gap in shopping mall literature by investigating the relationship between store loyalty and shopping mall loyalty. The paper also examines the effects of perceived store value and store relationship commitment on store loyalty en-route to loyalty towards the shopping mall hosting the stores. The study shows that store loyalty influences shopping mall loyalty under certain conditions and that such an influence is moderated by the geographic distance between the consumer and the shopping mall. Further, the study found that distance has a moderating effect on the relationship between perceived store value and store loyalty, but not on the association between relationship commitment and store loyalty. The insights provided by this study offer academics, retailers and shopping mall managers a richer understanding of the relationships between store loyalty and its antecedents, customers' distance from the mall, and shopping mall loyalty.     

我国发展旅游购物的模式研究

美国等西方国家的旅游购物约占游客整个旅游支出的30%-36%,而我国游客的国内旅游中的购物支出仅占旅客整个旅游支出的20%。因此国内旅游购物还有很大的潜力可挖。根据在美国的考察和海外有关文献的研究,论证游客的购物需求、吸引游客购物的条件以及不同类型的游客对购物条件要求的差异,并在上述基础上提出我国发展旅游购物的几种模式。     

网络购物的经济学分析——成本与效用

将网络购物与传统购物方式相比较,并以此为基础,结合中国的现状,就中国普通消费者通过互联网购买单一商品的成本与效用做出分析。其中,成本是相对确定的,而效用却受到多个因素的影响。结论是在这种特定的网络购物方式下,消费者的净效用很不确定。     

Exploring the impact of the physical conditions of mannequin displays on mental simulation: An embodied cognition theory perspective

This study examines how mannequins' physical conditions of display height and distance are related to consumers’ shopping motivations in generating mental simulation resulting in purchase intention. A 2 × 2 x 2 between-subjects lab experiment (n = 249) was conducted to address this question. The results reveal a significant three-way interaction effect of display height, distance, and shopping motivation. Specifically, it is found that for those with a dominant hedonic shopping motivation, a mannequin displayed up high generates greater mental simulation than one displayed down low, but for those with a dominant utilitarian shopping motivation, a mannequin displayed high and close to consumers generates greater mental simulation than one displayed low and close to them. This study also reveals that mental simulation mediates the influence of the interaction effect of “display height x distance,” moderated by shopping motivation, on purchase intention. Important theoretical and practical implications for retail managers are discussed.     

Social commerce advertising avoidance and shopping cart abandonment: A fs/QCA analysis of German consumers

In recent years, due to the extensive use of social media advertisement and the development of social commerce tools, scholars and practitioners pay more attention to interaction with the digital channel, shopping intention, satisfaction, and retention. The objective of this study is to understand the shopping cart abandonment behavior as an outcome condition of ad avoidance on social media platforms. This research takes into consideration of cognitive, affective, and behavioral ad avoidance; alongside its antecedent conditions of perceived goal impediment, perceived add clutter, and prior negative experiences on social media. The research is conducted in Germany and Fuzzy sets/Qualitative Comparative Analysis (fs/QCA) is applied to understand the outcome condition of shopping cart abandonment. The findings imply that ad avoidance can create a learning mechanism for consumers about shopping cart abandonment of a brand or product if interrupted by a futile message or content. Theoretical and practical implications are discussed.     

Consumer shopping value: An investigation of shopping trip value,in-store shopping value and retail format

Although delivering value is the key for retailers to create new competitive advantages, the literature on consumer shopping value is fragmented and findings are inconsistent. This study aimed to understand consumer shopping value in-depth by examining consumer shopping processes and experiences in two retail formats: mass merchandisers and department stores. This study conceptualizes consumer shopping value as having two components: shopping trip value and in-store shopping value. Shopping trip value is originated by fulfillment of general shopping motivations, and in-store shopping value stems from retail elements that create in-store shopping experiences that consumers have in specific retail contexts. Five shopping trip value dimensions and six in-store shopping value dimensions are identified from the in-depth interviews. The findings highlight how consumer shopping value is a complex and context specific construct.     

An empirical examination of perceived retail crowding,emotions, and retail outcomes

Crowded retail shopping conditions can result from many shoppers being present during a given time and at a given place, as well as from limited customer space owing to inadequate floor layout design and allocation of fixtures and merchandise on the floor. This study investigated the effects of the perception of human crowding and spatial crowding on consumer shopping behavior through mediation of emotions of pleasure, arousal, dominance, and a feeling of satisfaction in an international market. A store intercept survey was conducted on 554 hypermarket consumers in Taipei, Taiwan. The proposed structural relationships among perceived retail crowding, emotions, and retail outcomes were analyzed by using confirmatory factor analysis and structural equation modeling with Lisrel 8.54.

The results of the study demonstrated the effectiveness of the proposed model in delineating the relationships of retail crowding-emotions-satisfaction-retail outcomes under actual retail environments. The study found that while human crowding perceived during shopping at a hypermarket store positively impacted shoppers' feelings rather than negatively, spatial crowding perceived due to high spatial density negatively impacted shoppers' positive emotions. The findings supported the view that retail crowding affected various shopping activities through influencing positive emotions and summary feelings of satisfaction. Managerial implications of the study were also discussed.     

Self-expressiveness in shopping

Some people experience self-expressiveness in shopping. Self-expressiveness in shopping is defined as the degree to which consumers they think shopping activity is an important part of their self-concept. This paper reports on the testing of a model dealing with antecedents and consequences of self-expressiveness in shopping. Based on eudaimonistic identity theory, we hypothesized that feeling of self-expressiveness in shopping is influenced by consumers' flow experiences in shopping activities, self-realization potential through shopping, and effort expended through shopping. We also hypothesize that self-expressiveness in shopping increases overall life satisfaction, mediated by perceived impact of shopping on life satisfaction. The model was tested using a panel of 5440 shoppers. The results provide good support for the model. Managerial implications are discussed in addition to avenues for future research.     

Shopping Orientation and Mindsets: How Motivation Influences Consumer Information Processing During Shopping

This research examines the cognitive procedures that underlie experiential versus task‐focused shopping orientations. The authors propose that consumers with a task‐focused shopping orientation and consumers with an experiential shopping orientation apply different cognitive procedures during shopping. Studies 1, 2, and 3 show that consumers with a task‐focused shopping orientation are more likely to activate the cognitive procedures of an implemental mindset, whereas consumers with an experiential shopping orientation are more likely to activate the cognitive procedures of a deliberative mindset. Study 4 demonstrates a fit effect between activated cognitive procedures and shopping orientation. Activating a mindset that matches the shopping orientation increases the monetary value that consumers assign to a product. The studies extend previous research by linking shopping orientations to mindsets and by providing evidence for mindset fit. The findings suggest that marketers and retailers will benefit from addressing experiential and task‐focused shoppers via the mindsets that underlie their shopping orientation.