Human Resource Management,Job Satisfaction,Morale, Optimism,and Turnover

ABSTRACT

This article examines the usage of nine human resource management (HRM) practices among 46 hotels in San Diego. Results showed that the hotels in the sample use training and development to bring employees up to an acceptable level of performance, and then rely on allowing employee a voice to keep them engaged. Usage of HRM varied by hotel types (e.g., resorts vs. economy), and the practices had a statistically significant relationship with job satisfaction, morale, and optimism about the future of the hotel. These attitudes, in turn, were significantly related to turnover intentions. Implications of the results are discussed.     

Adventure tourism products: Price, duration, size, skill, remoteness

To test whether commercial tourism products in different adventure activity sectors have different functional characteristics, I took part in tours offered by 75 operators worldwide and analysed price per person per day, duration, prior skill requirements, remoteness, group size and client-to-guide ratios. There is an enormous range of variation. Some activities overlap but some are clearly distinguishable, on commercial as well as operational criteria. Products can be arranged on a scale from low volume, high difficulty, high price to high volume, low difficulty and low price. There are recognisable signatures for some subsectors, but not all.     

Tourism,smart specialisation,growth, and resilience

This work analyses the implications of tourism dynamics and smart specialisation strategies on growth and socioeconomic resilience of European regions where tourism is a regional priority. By using a panel data model for 2006–2017, phases of growth, recession, and recovery are scrutinised. A convergence process is identified, with higher growth rates for less-developed regions; however, the most developed regions are more resilient. Tourism demand is positively correlated with growth and resilience but a high share of tourism within regional employment has negative impacts on both. Specialisation patterns combining tourism with agriculture have positive effects in both cases. Diversification strategies including unrelated sectors contribute to increased resilience in these regions, and a prioritisation of construction reduces regional resilience.     

Ethnicity,Acculturation, Self-Construal,and Motivations for Outdoor Recreation

Research on the leisure of racial and ethnic groups has recently been criticized for a variety of different reasons. In response to some of these concerns, this article examines the motivations of outdoor recreationists who identify themselves as being Chinese ( n = 53); it compares their motivations with those of Euro-North Americans ( n = 180) at the same outdoor setting; and it does so using the construct of self-construal as an intervening variable between ethnicity, acculturation, and motivations for outdoor recreation. According to Markus and Kitayama (1991), individuals with independent self-construals value being unique, expressing themselves, and promoting their own goals, whereas individuals with interdependent self-construals value belonging, fitting in, and promoting others' goals. Furthermore, although people in or from Western Europe and North America are more likely to have independent self-construals, people in or from Asia, Africa, Latin America, and Southern Europe are more likely to hold interdependent self-construals. On the basis of the above, a series of regressions were conducted. Results suggest that (a) ethnicity does affect both types of self-construal; (b) ethnicity does affect four outdoor recreation motivations directly, although this relationship is usually, but not always, mediated by self-construal; (c) ethnicity does affect four other recreation motivations indirectly, either through the interdependent self-construal or through both types of self-construal; and (d) with Chinese respondents, acculturation did affect one recreation motivation directly and, through the independent self-construal, two other motivations indirectly.     

Conventions,Festivals, and Tourism

Abstract

The link between conventions and tourism has often been assumed, and to some extent has been researched, and yet little research has been undertaken to study the relationships between organizations staging an event. The aim of this paper is to highlight the links between convention, festival, and tourism organizations using a case study in Lismore, Australia. The Lismore Chamber of Commerce has used an agricultural convention in conjunction with a community festival to share resources and attract wider audiences. This paper demonstrates the outcomes of this relationship in terms of innovation, cooperation, and regional development. Where previous attempts to coordinate the herb industry had failed, the case shows how coordinated events can serve an important purpose. The case also demonstrates the use of a network analysis methodology as a potential tool for researchers and managers in identifying and understanding industry relationships. The results demonstrate the success of this event and highlight the importance of developing and maintaining network relations.     

Sport,heritage, and tourism

The relationship between sport, heritage, and tourism is strong, and the breadth and depth of research that explores this relationship is significant. This collection adds to the heritage sport tourism literature by considering several new perspectives. In particular, authors have examined sport heritage as a vehicle for understanding and memorializing conflict, as a tool for both celebrating achievement and marginalizing people, as a field of dissonance that often does not conform to tourism promotion and marketing, as a topic that generates, commends, commodifies, and (sometimes) discards “living” heritage, and as a means for discovering, or imagining, genealogical roots. Ultimately, sport heritage illuminates many of the issues, challenges, and debates in heritage and heritage tourism more broadly, while also demonstrating that, through its constant making remaking, sport heritage rarely fossilizes.     

英国伦敦牛津街——让你像小贝爱维多利亚一样爱她

牛津街是英国最繁忙的街道。这条不到两公里的街道上,云集了超过300家的大型商场,其中老牌百货店SeIfridges集合了众多的顶级名牌,这里周到的英式服务能让你体验超五星级的待遇。牛津街是到英国伦敦首选的购物街道,街上名牌店的最大特色并不在于品牌的种类有多少,而在于款式非常齐全,某些意大利顶级品牌的货品在伦敦竟然比来源地的更全。古典英伦味极浓的     

Destination Image,Novelty, Hedonics,Perceived Value,and Revisiting Behavioral Intention for Island Tourism

This paper examines tourists’ experience of island tourism and investigates the causal relationships between the destination image, novelty, hedonics, perceived value, and revisiting behavioral intention. A total of 355 respondents completed a survey conducted on Green Island (Lyudao in Chinese), Taiwan. Using structural equation modeling, the results of the analysis supported the proposed revisiting behavioral intention model as follows: (1) the destination image had a significant and positive influence on novelty, hedonics, and perceived value; (2) tourists’ perceptions of the novelty of island tourism had a significant and positive influence on hedonics, but the effect on perceived value was insignificant; (3) hedonics had a significant and positive effect on perceived value; and (4) perceived value had a significant and positive influence on revisiting behavioral intentions. The empirical results indicate that the destination image leads to a greater perception of novelty, promotes hedonics and perceived value, and fosters the revisiting behavioral intention in tourists. Managerial implications with regard to island tourism are drawn based on the research findings, and suggestions for future researchers are presented.     

Servicescape moderation on personality traits, emotions, satisfaction, and behaviors

This study aims to extend the previous servicescape literature and to examine servicescapes as a moderating variable on a comprehensive model of individual personality traits, emotions, satisfaction, and approach-avoidance behaviors. The highlight of the present research is to incorporate the effects of different personality traits (i.e., extroversion, openness to experience, and arousal-seeking tendency) and moderation of different servicescape situations (i.e., Gestalt versus Non-Gestalt) on emotions, satisfaction, and approach-avoidance behavior. The value of assessing the effects of different personality traits with different settings is demonstrated. This study utilizes an experimental design with the appropriate manipulation of ambient stimuli of the combined colors and music to form differential servicescapes and participants were randomly assigned to these servicescapes. Survey data from 261 participants were then collected on personality traits, emotions, satisfaction and approach-avoidance behavior and the data were analyzed by structural equation modeling to test the present research framework. Results indicate that Gestalt versus Non-Gestalt servicescape situations moderated the relationship between arousal-seeking tendency and emotions. Pleasure was found to enhance satisfaction, and satisfaction was found to enhance approach-avoidance behaviors. Limitations, managerial and future implications are explained further in the content of the paper.