Development of a Scale to Measure Social Capital in Recreation and Sport Clubs

ABSTRACT

Social capital's measurement has been limited and an effective scale is needed. This research employed focus groups and interviews and a panel of experts to provide understanding and items for a social capital scale in sport and recreation setting. After a pilot study the Club Social Capital Scale (CSCS) was completed by 1,079 members of sport and recreation clubs. This 42-item scale included the factors trust, friendship, acceptance, reciprocity, norms, and governance. Exploratory factor analysis resulted in a 20-item four component (governance, norms, friendship-acceptance, and trust-reciprocity) CSCS. Confirmatory factor analysis confirmed the potential four or five factor model and the hierarchical structure. The CSCS is the first psychometrically developed instrument to measure the factors underlying social capital rather than its outcomes. It can inform policy makers or sport and recreation administrators to establish baseline social capital in their organization and the efficacy of interventions or changes in policy.     

人力资本、社会资本及心理资本对酒店员工的协同作用

酒店是劳动密集型的工作场所,员工不仅需要一定的人力资本,而且更需要社会资本与心理资本,研究这3种资本对酒店员工绩效与组织承诺的协同作用具有理论与现实意义。文章通过实地调研,运用逐步回归方法实证探讨这一问题,研究结果表明：酒店员工的人力资本、社会资本和心理资本都与员工绩效、组织承诺显著相关,且心理资本与社会资本、人力资本能对员工绩效、组织承诺产生协同作用。因此,酒店应该重视员工的社会资本与心理资本,并协同开发这3种资本,以便提高员工绩效,减少流失率。     

Human Capital,Organizational Orientations and Performance: Evidence From the Restaurant Industry

ABSTRACT

The study examines how human capital combines with and influences organizational orientations to determine performance. Specifically, this study investigates small restaurant businesses’ ability to effectively exploit intangible resources and capabilities, rather than tangible resources, in order to produce sustainable competitive advantage. A structured questionnaire was used to survey owners/managers of small independent restaurants in the United States. The results demonstrate that human capital, market orientation and entrepreneurial orientation serve as intangible resources and capabilities that can augment the competitive position of independent restaurants, and thereby improve performance. Human capital also combines with and influences the adoption of market orientation and subsequent performance.     

Building social capital in a divided city: the potential of events

Abstract

It is widely held that social capital can help build sustainable communities, yet researchers agree that further research is needed to fully understand the social dimensions of sustainable development. In event settings, understanding how social capital is formed remains limited. This paper addresses this issue by examining the extent to which the UK City of Culture 2013 (CoC13) succeeded in building social capital in post-conflict Derry/Londonderry. The authors adopted a case study approach and mixed qualitative methods in the form of in-depth interviews and focus groups. The findings suggest that CoC13 helped to generate both bonding and bridging social capital, however, while intra community bonds were strengthened, exclusivity was also fostered. More positive were the examples of bridging capital cultivated across communities, particularly between young attendees, and between event organisers, with cooperation building trust and goodwill between volunteers. Some of the cross community relationships developed have been sustained. However, the lack of legacy planning has meant that the long-term social goals have not been met. In summary, the study suggests that in a post conflict society, events can help build social capital. However, in the absence of legacy planning, the benefits gained may soon evaporate.     

Destination social capital and innovation in SMEs tourism firms: an empirical analysis in an adverse socio-economic context

Abstract

This study examines the structural relationships between internal and external resources that explain the innovation of small tourism firms in adverse socio-economic contexts. Specifically, it analyzes two internal resources, human and organizational-technological capital, and the valuable intangible resources derived from social interactions between the agents in the destination (other companies, institutions, and community). The research hypotheses are tested by means of structural equation analysis applied to an empirical study of 180 tourism firms located in Isla Margarita (Venezuela). The findings confirm the importance of external resources derived from relationships with destination agents in the innovation behavior of tourism small and medium-sized enterprises (SMEs). While business social capital affects innovative behavior directly, other types of internal intellectual capital mediate the relationship between innovative behavior and institutional and community social capital. It is the first to address the local community’s role in the innovation of tourism SMEs. The importance of integrating firm and destination resources should inform SMEs’ innovation policies in adverse contexts where the scarcity of resources make vulnerable the economic, social and environmental sustainability.     

An exploratory study of managerial compensation in the restaurant industry

ABSTRACT

Set within the human capital framework, the focus of this exploratory study is to investigate how individual and industry attributes affect the earnings of salaried restaurant managers in the United States. Previous compensation studies in the restaurant industry have almost exclusively focused on executive compensation and its relationship to a firm's financial variables. Given the size of the industry, it is important to investigate compensation practices at various levels of its leadership. The findings show that relevant work experience, gender, education, race, and property size are significant attributes effecting restaurant managers’ compensation. Practical implications are provided.     

Social Capital,political empowerment and social difference: a mixed-methods study of an ecotourism project in the rural Volta region of Ghana

Abstract

Claims abound regarding the empowering possibilities of community-based natural resources management (CBNRM). Social capital is seen as a key element towards that end, yet there is a paucity of critical research testing these connections. This study examines two aspects of social capital (cognitive and structural) in a community-based ecotourism (CBE) project in Ghana as they relate to social difference (notably gender and ethnicity) and political empowerment (i.e., access to political involvement, and political efficacy). Quantitative results highlight specific gendered and ethnic differences in political empowerment and social capital that, when combined with qualitative analysis, reveal how those inequities in ecotourism may be rooted in socio/cultural norms. In addition, a novel contribution from this study is that political empowerment seems to be partly mediated by peoples’ access to social capital. This suggests that, regardless of one’s gender and ethnicity, social capital helps to empower individuals. We conclude by describing what an intervention could look like in the context of this CBE project when informed by qualitative feminist as well as quantitative social capital analysis. Doing so we illustrate how a mixed-methods approach to the study of social capital and empowerment may offer important insights towards more equitable CBE.Abbreviations: CBE: Community Based Ecotourism; CBNRM: Community Based Natural Resources Management; NCRC: Nature Conservation Research Centre; FPE: Feminist Political Ecology; PCA: Principal Component Analysis; ANOVA: Analysis of Variance     

Creating competitive advantage: Linking perspectives of organization learning,innovation behavior and intellectual capital

Drawing on learning theories and the intellectual capital (IC) theory, organizational learning research has discussed the benefits of searching for market opportunities and maintaining a competitive advantage in dynamic environments. To explain organizational performance and survival, the previous literature has focused mainly on what organizations do, but it has failed to address how and what they should do. This study argues that if hotel management is open-minded about exploratory and exploitative learning, it can open the door to capturing opportunity and competitive advantage through increased innovation behavior and human capital accumulation. Further, IC theory has also confirmed that social capital and relational capital will strengthen the relationship between innovation behavior and human capital. This study analyzes data from 595 hotel managers and finds strong support for the proposed hypotheses.     

The National Lottery: planning for leisure or pay up and play the game?

This paper assesses the introduction and likely impact of the National Lottery on leisure provision in the United Kingdom. A commissioned study of proposed capital projects and events looking to Millennium and other Lottery funds in London in the starting point for a critique of the relative position of public funding of the arts and sport and the absence of policy and planning considerations in the Lottery grant process.

The reassertion of a hegemonic subsidy system is analysed in terms of the divergence between participants in sport, arts and heritage-based activity and the likely purchasers of National Lottery tickets. The evidence gathered indicates that the beneficiaries of Lottery proceeds will be concentrated in the capital and regional cities; in major flagship projects and in the arts, sports and heritage organizations whose participants are predominantly drawn from higher socio-economic groups. The paper concludes that an opportunity to democratize the Lottery distribution process and the fulfillment of long-laid leisure plans appears to have been lost under the current Lottery legislative and agency structures.     

Editorial: research notes

Abstract

Although wilderness trips are typically co‐led, there is a deficit of research literature exploring the dynamics of co‐leadership in the field. This study was conducted to determine the skills and traits outdoor adventure trip leaders perceived to be important for their co‐leaders to possess on an extended outdoor trip. Utilizing Q‐methodology, a 36‐item instrument developed from the leadership literature was administered to 17 outdoor leaders. Three factors representing three distinct leadership beliefs were determined and are characterized by the titles: People‐Empowering Leaders, Wilderness‐Power Leaders, and Universal Leaders. Five trends in leader/co‐leader preferences are discussed. This study offers implications to practice in outdoor recreation for organizations and outdoor trip leaders.     

Applying the community capitals framework to the craft heritage trails of western North Carolina

ABSTRACT

HandMade in America, a nonprofit organization dedicated to the preservation of craft heritage, identified tourism as an economic development strategy for their service area, the North Carolina Appalachian Mountains. In 1996, HandMade released a guidebook, The Craft Heritage Trails of Western North Carolina, which was designed to draw visitors to rural mountain communities where they could discover artists among the surroundings where they draw inspiration. The book was updated in two subsequent additions, and a spin-off book Farms, Gardens, and Countryside Trails was released in 2002. This study utilizes the Community Capitals Framework (CCF) to illustrate how HandMade’s tourism strategy of trail development positively impacted multiple forms of community capital in rural communities. The CCF is a holistic system encompassing several forms of capital: natural, cultural, human, social, political, financial, and built. The results demonstrate the ripple effect of impacts of HandMade’s heritage trail development efforts.     

Gambling: The misunderstood sport— a problem in social definition

Abstract

The prevailing social science perspective views gambling as a socially deviant activity with detrimental consequences for the individual and society. This paper presents an alternative perspective which views gambling as human play sharing much of the structural and functional components of acceptable sport activity. Gambling has conventional rules for defining participation, for determining legitimate winning and losing, and for judging expert performance. It also has regulatory commissions, standardized equipment, symbols, an element of sociability, and it promotes a collective validation of the basic values of society. This perspective allows the social scientist to examine gambling behavior in a theoretical framework which focuses on the features of gambling shared in common with other legitimate sport activity. This paper explores two popular forms of social gambling, race track and casino, showing how they reflect contemporary American culture while they provide recreation for players. We have found among recreational gamblers a well developed subculture that places their form of play directly in the mainstream of American values, despite the moral critics who proclaim gambling to be a major social problem. In fact, the gambling problem may be better understood as an ideological conflict between gamblers and the moral judges of the proprietary limits and functions of sports.     

Critical Success Factors for Business Tourism Destinations

Abstract

Business tourism is a highly lucrative but competitive sector of the tourism industry which has led many destinations to implement strategies and invest in infrastructure and human resource developments. National and regional capital city status gives additional kudos to a destination. This paper presents critical success factors for business tourism destinations developed from four case studies of successful UK business tourism destinations through stakeholder interviews and explores how Cardiff should exploit its national capital city status to support its business tourism offer. The critical success factors for business tourism destinations include: leadership; networking; branding; skills; ambassadors; infrastructure; and bidding. These will inform an action plan to develop and shape Cardiff's business tourism offer and position Cardiff amongst the UK and Europe's major business tourism destinations.     

Municipal recreation and park standards in the United States: Central cities and suburbs

The nationwide comparative relationship of central city and suburban municipal recreation in the United States has never been assessed before. By focusing on the three traditionally developed standards of recreation and park acreage per capita, the percentage of a municipality's total area devoted to recreation and park uses, and the per capita operating expenditures for recreation and parks, this paper presents such a nationwide comparison of contiguous central cities and suburbs within 76 of the established Standard Metropolitan Statistical Areas of the United States in 1965. Results of the study showed the central cities, when compared to the suburbs, to have an overall more favorable skewing of municipal recreation services.     

Workplace Deviant Behavior and Its Demographic Relationship Among Taiwan's Flight Attendants

ABSTRACT

Employees' workplace deviant behaviors prevail in organizations, yet relevant studies are insufficient. The purpose of the study is to identify the pattern and extent of workplace deviant behavior among flight attendants and examine the relationship between demographic characteristics and this behavior. Survey data collected from 303 flight attendants in Taiwan shows that workplace deviant behavior can be categorized into three dimensions: organizational deviance toward organization, organizational deviance toward work and interpersonal deviance. In particular, gender and airlines make a significant difference in organizational deviance toward organizations. Implications of these findings and suggestions for future research are also discussed.     

Financial implications of outdoor recreation planning practices: A case study from Virginia

Abstract

A financial analysis of Virginia's outdoor recreation program is presented. The conclusions of the paper may be applicable to many state recreation programs. First, state recreation planning procedures are not realistic; that is, projected requirements for recreational facility development cannot be satisfied within expected budget constraints. Second, increases in user fees and/or increases in general funds allocated to recreation will be necessary to support only modest recreation development for the future.     

National Capital Branding

Abstract

This study examines the destination branding strategies of two national capitals, Canberra and Wellington. Literature on both destination branding and national capital tourism suggests that national capital status may be both beneficial and unfavourable for destination marketing. The results from personal interviews and documentary analysis point to differences between the two national capitals brands where Canberra uses national stories and symbolic concepts heavily while Wellington uses broader city/urban elements. This indicates that national stories, although an important aspect of tourism in national capitals, may also present a number of challenges, including a negative image and low consumer demand, creating practical implications for branding national capitals. The paper suggests further research is necessary to determine how national stories can be utilised in branding to develop a unique selling proposition.     

Voluntary association membership of outdoor recreationists: An exploratory study

Abstract

Research on the political activity of outdoor recreationists has focused primarily on their associational affiliations and concern for the environment. This article reviews literature on theories of collective behavior, recreation motivations, and environmental concern. The study considers outdoor recreation as a social movement and investigates relationships between incentives for voluntary membership in environmental and outdoor recreation associations, motivations for participation in outdoor recreation activities, and environmental concern. Members of associations were found to be significantly different than nonmembers on several variables including value for outdoor recreation, incentives for association membership, intellectual motivations for outdoor recreation, environmental concern, education level, and age. Results suggest that association efforts to obtain instrumental benefits, or public goods that accrue to all of society, are a primary incentive for outdoor recreationists to join voluntary associations. A common thread of intellectual pursuit distinguished members from nonmembers, suggesting that intellectual benefits may help define the relationship between outdoor recreation and associational affiliation behaviors.     

Discrimination in public recreation: Attitudes toward and participation of females

Historically, women have been discriminated against in a number of ways. In recreation, the same is true. This study, carried out among Ontario recreation administrators, reveals male‐female differences in wages, responsibility, participation and programs. A number of alternatives and suggestions for change, including both legislation and economic sanction, are given in the report, along with a number of possible directions for future research.     

Influence of recreation on education aspiration

In the wide context of travel and tourism, recreation plays a significant role in occupying holiday‐maker's agenda, so much so that destination is often sought based on recreation activities it offers. Campus recreation for example, is a major component that influences the young when choosing the destination in which to pursue higher education. However, the truly‐important‐but‐often‐dismissed role of recreation is perhaps its value towards the intellectual development of youth. This special value is perhaps more apparent if we discuss it in the context of adolescents in a campus setting i.e. the students. This study is an attempt to examine the relationship between these two dimensions. Specially, it looked at the link between recreation and academic aspirations and achievement using a specific student population. Aspiration is measured by looking at an individual's attitudes, motivation and expectation with regard to formal education. Findings from the study indicated a strong relationship between intensity of recreation with aspiration. It is found that the more intense the recreation activity, the more positive the individual's aspiration towards in class learning is. However, the same cannot be concluded for relationship between intensity of recreation with academic achievement. This is because the study found that individuals who recreate most intensely do not show good academic achievement. The same scenario is also true for those who recreate least intensely. Individuals who showed the best academic achievement are found to be those who recreation intensity is comparatively moderate. The study provided several recommendations for the planning and provision of recreation activities in institutions of higher learning and emphasized the need for students to recognize the importance of balancing academic and nonacademic pursuit in their time management.