品牌原产地困惑对消费者购买倾向的影响研究

本文通过理论分析,阐述了品牌原产地困惑对消费者购买倾向的影响机制,即品牌原产地困惑通过消费者对品牌形象的感知来影响其购买倾向,品牌知名度对品牌原产地困惑与消费者对品牌形象的感知之间的关系起着负向调节的作用。文章最后还提出了研究该课题的实证方法,并且根据理论研究结果为企业提出了相关建议。     

购买经历对中国消费者品牌特性感知和品牌偏好的影响:基于ELM视角

本文以ELM理论和学习理论为基础,通过问卷调查法,检验了购买经历对于中国消费者品牌特性感知和品牌偏好的影响作用,从新的视角解释了购买经历对消费者态度转变的形成机制。研究发现:在中国现有环境下,对于低卷入度产品,消费者倾向于采用边缘路径形成对品牌特性的感知和品牌偏好,因此有过购买经历的消费者与那些没有购买经历的消费者相比,会对本土品牌形成较高的特性评价和品牌偏好;对于高卷入度产品,消费者对本土品牌倾向于采用边缘路径形成对品牌特性的感知和品牌偏好,对境外品牌则既可能采用中枢也可能采用边缘路径,具体要视品牌的类型而定,有无购买经历会对不同类型的品牌产生不同的影响。     

品牌原产地困惑及其对消费者购买选择的影响

品牌原产地是国际市场营销领域重要研究议题,在欧、美、日等国家和地区得到了广泛实证和推广,但在我国迄今仍缺少对中国市场上品牌原产地对消费者购买选择的系统研究。在原有文献研究的基础上,对品牌原产地困惑进行分析,得出结论：发达国家和地区消费者偏爱本土品牌,欠发达国家和地区消费者偏爱进口品牌。企业在制定市场营销策略上可适当利用“原产地迷惑”,但从长远看仍需要大力提高产品质量,提升品牌价值和形象。     

品牌专场直播对消费者购买意愿的影响机制

在多种类多品牌混播直播模式下，许多电商直播采用快节奏和低价格的方式来刺激消费者购买，导致品牌内涵被弱化，甚至品牌形象受损。鉴于此，为树立和维护品牌形象，品牌商家更倾向于通过品牌专场直播进行营销。基于说服理论和刺激—机体—反应（Stimulus-Organism-Response,SOR）理论，从说服主体、说服信息、说服情境三个方面，探索品牌专场直播中消费者购买意愿的影响因素，探究感知价值的中介作用以及品牌声誉的调节作用，并利用结构方程模型对所收集的429份有效问卷进行分析，检验品牌专场直播对消费者购买意愿的影响机制。研究发现，在品牌专场直播中，主播与品牌匹配度、商品信息质量、直播间氛围能够正向影响消费者感知价值，进而对消费者购买意愿产生积极影响，感知价值具有部分中介作用；品牌声誉在感知价值对消费者购买意愿的影响中具有负向调节作用，即品牌声誉越高，感知价值对消费者购买意愿的正向影响越小。为更好地提升消费者购买意愿，在品牌专场直播中，品牌商家应选择合适的主播，提高主播与品牌匹配度，有效展示品牌内涵；与直播平台加强合作，共同为消费者提供更加全面、准确、及时的商品信息，提高品牌公信力；营造良好...     

商店忠诚、自有品牌态度及其购买意向的关系研究——消费者交易倾向和产品社会可见性的调节作用

文章探讨商店忠诚、自有品牌知识对自有品牌态度的影响,以及自有品牌态度对购买意向的影响,并考察消费者交易倾向和产品社会可见性对上述关系的调节作用。研究发现,自有品牌知识和商店忠诚对自有品牌态度都有正面作用,交易倾向正向调节自有品牌知识对自有品牌态度的影响,负向调节商店忠诚对自有品牌态度的影响;自有品牌态度对自有品牌购买意向有正面作用,产品的社会可见性负向调节这种影响作用,质量易评估性的调节作用缺乏显著性。     

北京大学研究生品牌教程《品牌学》之十四 品牌要素之忠诚度

品牌的忠诚度,是品牌的最高境界。当品牌达到忠诚度的时候,品牌不仅可以授权,而且可以无往而不胜。品牌忠诚度是指消费者对这个品牌的偏好,在长时间内产生的重复的消费的倾向,是品牌资产中最重要部分,也是品牌知名度、美誉度的最终体现。消费者一旦对品牌形成了忠诚度,就会重复购买。     

中国品牌国际化战略发展中原产地效应的影响研究

经济全球化的发展,国际市场的竞争越来越激烈,产品之间的同质化现象越来越突出,且市场饱和产品供过于求,如何在众多的产品中突出特色,让更多的消费者选择是每个企业都要面临的问题,而在企业经营管理过程中,仅依靠产品自身的性能其竞争优势并不明显,必须综合其它因素才能进一步提升产品的竞争力,其中品牌知识是一项关键因素,从某种程度上讲,消费者品牌知识内容及结构会对其购买行为产生直接影响。而众多影响品牌知识的因素中,原产地形象这一概念受到越来越多学者的关注。品牌原产地形象会对消费者的一系列购买行为产生直接影响,包括产品评价、质量感知、品牌形象等等,因此分析中国品牌国际化战略发展的问题中,研究原产地效应对其产生的影响具有重要的现实意义。     

原产地效应与中国品牌市场国际化战略选择

全球经济一体化的进程在世界范围内加速推进,中国企业也迎来了品牌国际化的一次新浪潮。在品牌国际化的过程中,原产地效应对消费者的影响也受到企业的日益关注。在介绍原产地效应的基础上,分析了原产地效应对消费者的影响,进而根据“产品与国家行业形象的契合与错位”四分图分行业提出了中国品牌如何选择市场国际化战略。     

基于原产地效应的中国品牌国际营销策略探究

随着经济全球化的发展,各国企业都加入了国际市场的抢夺。在产品同质化越来越严重的今天,如何树立良好的品牌形象,对于任何国际企业来说都是至关重要的。在品牌国际营销的道路中,原产地效应影响着消费者对品牌的评价,影响着品牌的国际化进程。本文从原产地效应的形成机制出发,探索原产地效应对中国品牌国际化的影响,并提出切实可行的国际营销策略,在日趋激烈的国际市场竞争中具有重要的意义。     

原产地效应与中国品牌市场国际化战略选择

全球经济一体化的进程在世界范围内加速推进,中国企业也迎来了品牌国际化的一次新浪潮。在品牌国际化的过程中,原产地效应对消费者的影响也受到企业的日益关注。在介绍原产地效应的基础上,分析了原产地效应对消费者的影响,进而根据"产品与国家行业形象的契合与错位"四分图分行业提出了中国品牌如何选择市场国际化战略。     

Uppercase Premium Effect: The Role of Brand Letter Case in Brand Premiumness

Researchers have recently begun investigating how visual elements affect brand positioning. However, little is known about the effect of brand typeface features on brand premiumness. This paper proposes and verifies that letter case affects consumers’ perceived brand premiumness. Eight experiments, including one eye-tracking experiment, reveal that consumers perceive brands that use all uppercase letters (“uppercase brands”) as more premium than those that use all lowercase letters (“lowercase brands”). We refer to this effect as the “uppercase premium effect.” This effect is induced by the perceived conspicuousness of uppercase brands, a process which in turn is moderated by the product's social visibility. The effect is reversed for consumers who prefer subtle signals (“inconspicuous consumers”) because these consumers are likely to perceive a conspicuous uppercase brand as gaudy. Whereas status-motivated consumers are more likely to choose uppercase brands due to the increased premiumness perceptions, the increment in such perceptions does not further influence the purchase decisions of consumers indifferent to expressing status. We conclude with a discussion of theoretical and practical implications and offer suggestions for further research.     

Brand relationships through brand reputation and brand tribalism

The academic research on branding of consumer products and services is increasingly considering the degree of connectedness between consumers and brands as a key issue of investigation. The literature in this area investigates the nature and the strength of the relationship that consumers develop with brands, as well as the trend of joining brand tribes or brand communities in order to demonstrate and share with others their feelings towards and preference to brands. However, the impact of the overall perceptions of the brands in the form of its reputation and brand tribalism on brand relationships is so far unexplored in the existing literature. Using data collected from 912 respondents, this paper explores the importance of the long term brand reputation and brand tribalism on the strength of brand relationships. The findings suggest that brand tribalism is a better predictor of the strength of brand relationships than the long term brand reputation itself.     

The impact of brand equity and the hedonic level of products on consumer stock-out reactions

We investigate the impact of brand equity and the hedonic level of the product on consumer stock-out responses. We also examine whether the hedonic level of the product moderates the effect of brand equity. Using a sample of Dutch consumers divided over eight product groups and eight retail chains, we tested our hypotheses and found that consumers were more loyal to high-equity brands than to low-equity brands in the case of a stock-out situation. In hedonic product groups, consumers were more likely to switch to another store. Purchasers of high-equity brands in hedonic product groups were, compared to purchasers of high-equity brands in utilitarian product groups, less inclined to postpone the purchase but were more likely to switch to another item by that brand. In addition to these two main variables, we also investigate the effect of variables from prior research and some new variables, such as stockpiling and impulse buying. Finally, we discuss the theoretical and managerial implications of the findings.     

Brand switching in clothing: the role of variety‐seeking drive and product category‐level characteristics

The study explores the impact of internal factors such as variety‐seeking drive, loyalty, involvement, perceived risk, pleasure and similarity perceptions on brand‐switching propensity in clothing purchases using multiple regression. The model derived shows that five internal factors including involvement, perceived risk, loyalty and variety‐seeking drive have an impact on brand switching propensity. The findings highlight that highly involved and loyal consumers are likely to show brand‐switching propensities in their clothing purchases, thus buying from a repertoire of brands and stores. These findings imply that retailers should ensure that their clothing brands or stores are among those in the multi‐brand repertoire of the consumer.     

品牌与国家联结、品牌刻板印象与消费者购买意愿的研究

基于品牌全球化背景，文章探究了品牌与国家联结核心构念的两个维度对消费者购买意愿的影响机制。实证结果表明，从国家联想到品牌的维度显著影响消费者购买意愿，并显著影响品牌能力，同时品牌能力在该维度对购买意愿的影响路径中起到部分中介作用：从品牌联想到国家的维度显著影响品牌温暖，并通过品牌温暖的完全中介作用对购买意愿产生促进效应。另外，品牌典型性正向调节了从国家联想到品牌的维度对品牌能力的影响路径。上述发现在理论上洞察了品牌刻板印象内容的两个维度如何受到品牌与国家联结的影响，厘清了品牌与国家联结以及品牌刻板印象如何作用于消费者购买意愿。在实践上为中国提升国家品牌形象，中国品牌推进全球化战略提供策略参考。     

双语品牌名称的呈现顺序对消费者品牌评价的影响

文章探究了中国市场大量出现的“品牌名称双语化”现象，检验了双语品牌名称的水平呈现顺序对消费者品牌评价的影响及其中介机制。两个研究结果表明，双语品牌名称的水平呈现顺序和有利的来源国形象对消费者品牌评价的交互作用显著。具体而言：当双语品牌名称的“左中右英”(vs.“左英右中”)呈现顺序对应于有利的中国来源国形象，或当“左英右中”(vs.“左中右英”)的呈现顺序对应于有利的欧美来源国形象时，能够提高消费者的品牌评价。其中，当双语品牌名称的不同呈现顺序与消费者相应的有利来源国心理图式相匹配时，图式一致性效用发挥中介作用。文章丰富了品牌命名理论，同时为企业根据消费者的来源国形象感知调整双语品牌名称的水平呈现顺序提供了导向性参考。     

Brand and consumer engagement behaviors on Facebook brand pages: Let's have a (positive) conversation

This paper examines consumer-brand engagement on social media, focusing on the dynamic interplay between brands and consumers as well as among consumers themselves. In addition to liking and sharing behaviors, we look at what influences consumers to provide feedback to brands by commenting on brand posts, connect with other consumers by replying to their comments and agree with other consumers by liking their comments and replies. Drawing on a large longitudinal dataset from 2740 Facebook brand pages across 25 industries, a multilevel multivariate autoregressive zero-inflated negative binomial model is used to examine how brand post and response behaviors are related to specific consumer engagement behaviors. Results show that the amount of brand posts indirectly affects consumer comments through increased liking and sharing, but with diminishing returns. Liking is key as it increases positive and attenuates negative feedback, whereas sharing is associated with both positive and negative consumer-brand comments. Posting photos and videos encourages liking, with photos having increasing returns. Videos are the only format with a direct positive influence on consumer-brand comments, though with decreasing effect. Brand replies to consumer comments, even delayed ones, have little effect on negative conversations but prompt replies would be more beneficial as they bolster positive consumer comments. Moreover, our findings provide evidence for both a “positivity spiral” and “negativity spiral”, with the negativity spiral stronger than the positivity one. Taken together, these findings shed light on how marketers can stimulate positive conversations between brands and consumers on social media.     

Brand Analyses of U.S. Global and Local Brands in India: The Case of Levi's

ABSTRACT

This study investigates differences between U.S. global and local brands in the Indian market. Attitudes toward American products and the brand equity of U.S. global and local casual apparel brand in the Indian market are examined. It is postulated that global and local brand influence brand equity, which is composed of brand image, brand awareness, emotional value, perceived quality, brand loyalty, and purchase intention. A total of 411 college students in India participated in the survey. Using repeated measures ANOVA, this study finds that Indian consumers perceive global and local brands differently based on brand equity.     

Brand effect on extended warranty valuation: Subjective value versus popularity

In five experiments, we explore the effect of brands on warranty valuation and the conditions under which two mechanisms – liking based and availability based – determine the effect. We explore the moderating role of focused deliberation, which accentuates the brand effect under availability mechanism but reduces the effect under subjective value-based mechanism. In Experiment 1, we consider brands that vary in terms of both subjective value and popularity. When a brand is better in both subjective value and popularity, it commands higher warranty WTP. Focused deliberation moderates this effect of brand on warranty valuation. In Experiment 2, we consider brands that vary only in terms of subjective values (but not popularity). While the warranty valuation of the two brands does not differ under no deliberation, deliberation decreases WTP for brands with higher subjective value. In Experiment 3, we consider brands that differ only in terms of popularity (and not subjective value). In this context, deliberation increases warranty WTP for the more popular brand. Experiments 2A and 3A use warranty choice as the dependent variable and conceptually replicate the effects obtained in experiments 2 and 3, respectively.