How to select the right public partner in smart city projects

Firms that want to exploit Smart City's opportunities need to cooperate with local governments. From a managerial point of view, there is scant research on how to select public partners in Smart City projects. In fact, while there are several cities claiming to be ‘smart’, not all cities fulfil the essential requirements for successful Smart City projects. This paper shows how to build successful public–private alliances in Smart Cities and, more specifically, how to select the right city to test, develop or sell smart technologies. This study uses a multiple-case research design and follows an exploratory and qualitative methodology. The results show that firms improve the success of their projects if they assess three main aspects of partner selection, these being partner complementarity, commitment and compatibility. The paper, therefore, provides several managerial implications regarding how firms may be more effective in selecting where to start their Smart City projects and how public organisations may become more attractive. Finally, academic implications, limitations and future lines of research are presented.     

Internet of things and the economics of 5G-based local industrial networks

Fifth generation (5G) networks raise governance and management challenges that did not exist in 3G and 4G wireless technologies. Advanced wireless functionality enables new applications and services based on smart, physical, network infrastructures, many of them expected to be localized. As a general-purpose technology, 5G can be configured in numerous ways to support innovative applications across many sectors. Smart network applications and services must integrate physical and virtual components in innovative ways. In addition, general capabilities of 5G must be combined with complementary technologies, such as big data analytics and edge cloud services, to create services for specific use cases. Varying throughput and latency requirements of distinct use cases require differentiated technical solutions. Appropriate frequencies must be aligned efficiently with other features within the footprint of particular, local industrial networks. National policy makers, suppliers, and users are responding differently to these governance and management challenges. These approaches balance differently the trade-offs between experimentation, differentiation, and harmonization. Comparative analysis can inform gradual improvements of the governance of 5G-based, local industrial networks.     

全球价值链治理与地方产业网络升级研究--以上海浦东集成电路产业网络为例

在全球化背景下，以地方产业网络为发展模式的区域经济，其竞争力的提升需要在全球价值链中与区域外的经济行为主体积极互动，并实现升级。在这种研究视角下，本文首先界定了价值链治理的概念，然后从理论上阐述了全球价值链治理的主要类型，以及价值链治理对地方产业网络升级的影响。并在调研的基础上，以嵌入生产者驱动型价值链的浦东集成电路(以下简称IC)地方产业网络作为研究的对象，分析了全球IDM公司的治理行为对浦东IC地方产业网络升级的影响。在此基础上笔者提出，价值链治理者——全球领先公司，对地方产业网络升级的推动或阻挡，决定于地方产业网络的升级行为是否侵犯了其核心竞争力，而不是决定于地方产业网络升级的“类型”。这一结论是对国际研究的补充和修正。     

Managing strategic system-building networks in emerging business fields: A case study of the Dutch smart grid sector

Companies that wish to launch innovative sustainability technologies can collaborate in strategic networks of actors from industry, government and research institutes to pro-actively build a business ecosystem around their new technology. This is called collective system building. In this paper, we examine how to effectively manage networks for collective system building. Based on a review of the literature, we identify the key factors of effective network management and we propose a conceptual framework for network management at the network level. Subsequently, we conduct a multiple-case study in the Dutch smart grid sector to examine how these key factors are implemented by system-building networks. We find differences with the existing network management literature regarding network composition, network management structure, governance modes, decision-making processes, project management, the free-rider problem and trust-building mechanisms. Our study contributes to a better understanding of effective management of system-building networks, which in turn can lead to greater success in establishing new business fields. We contribute to the literature on strategic business networks, specifically on emerging business networks building new business fields.     

The importance of internal alignment in smart city initiatives: An ecosystem approach

Within the growing literature on smart cities, much research has focused on issues related to the formation stage of these initiatives. After initial subsidies expire, however, a number of smart city initiatives face problems with respect to value creation and value capture. To analyse these processes, the paper links value creation (i.e. activities focusing on innovation challenges) to value capture (i.e. activities referring to actual individual firm-level profit generation) in smart city initiatives. Based on an in-depth survey of the literature, the purpose of the paper is to better understand how processes of internal alignment foster value creation and value capture during the growth of smart city initiatives. By focusing on the determinants of internal alignment facilitating value creation and value capture, the paper examines these determinants in the context of four smart city initiatives in the Netherlands in 2016. The paper shows that internal alignment of actors aimed at integrating joint and business objectives is critical for the growth of smart city initiatives. From the theoretical view point, the paper points at challenges concerning internal alignment of different actors in the smart city initiative after the formation stage. From the managerial point of view, it becomes increasingly important to manage expectations of different partners and their learning efforts to account for internal alignment during the growth of the smart city initiative.     

Exploring the microfoundations of dynamic capabilities for social innovation in a humanitarian aid supply network setting

This paper explores the microfoundations of the dynamics capabilities (DCs) needed for social innovation in a humanitarian aid context. We aim to reveal how humanitarian aid supply networks should develop DCs to achieve social innovation by meeting societal needs in highly volatile, uncertain, complex, and ambiguous environments. We conducted a qualitative content analysis on the activities of Logistics Cluster (LC), which is an organization that coordinates and guides local and international organizations to support worldwide humanitarian aid interventions. We primarily examined the LC's lessons-learned reports, supported by semi-structured interviews with the managers of LC and its supply network members. The findings revealed that: (i) early anticipation of needs in disaster-affected areas and lessons-learned exercises are the microfoundations of sensing capabilities; (ii) building capacity, supply network service provision, collaboration with logistics service providers, local partner engagement, building trust, and reconciliation are the microfoundations of seizing capabilities; and (iii) coordination and adaptability are the microfoundations of reconfiguring capabilities in the humanitarian aid context. Additionally, we identified relevant microprocesses for this context, which are preparing, engaging, strengthening, streamlining, and responding. Based on these findings, we propose a framework for social innovation in highly dynamic settings.     

Identifying smart city archetypes from the bottom up: A content analysis of municipal plans

This paper presents a comparative analysis of 60 municipal smart city plans drawn from countries around the world, with the goal of enumerating the specific policies and programs that are included under the general rubric of “smart city” initiatives. The objective is to identify the combinations of projects that are most often deployed together, and thus to define “archetypes” or “models” in smart city development. We follow an inductive method and conduct content analysis of 60 smart city plans, with each plan coded for the presence or absence of activity in 25 program categories. Cluster analysis identified four different models: an essential services model, smart transportation model, broad spectrum model, and a business ecosystem model.     

Change and transformation of networks and relationships — Fundamental aspects of business reality

The phenomenon of the international Industrial Marketing and Purchasing Group (IMP Group) is, that despite the fact that it is informal in character, it has been possible to build close and lasting relationships between many researchers from all continents who have been developing their research over the last 40 years.The research carried out in the beginning by the IMP Group was very phenomenon-driven in character. Researchers associated with the IMP Group were linked because they viewed companies as being a network of interdependent entities and this view was commonly described in literature as the IMP network approach. Change is a fundamental assumption embedded in the network approach. Changes occurring in networks are caused by interdependency, interactions and mutual adaptation.The issue of change and transformation is important not only due to the aforementioned nature of the IMP network approach, but also due to the need to take into consideration new phenomena appearing and/or gaining strength in the context of company networks, technological changes facilitating the development of direct relationships on the business to consumer market, the change in the behaviour of a range of market leaders, based upon vertical integration, a change in the position of entities, which to-date have been peripheral within the network (e.g. subcontractors), the development of technology and global communication networks influencing a firm's ties within the internationalisation process, ever-growing competition drives the need to look for the actual impact of the overall relationships of a company on its economic performance. Referring to these issues this article serves to announce the 32nd Annual IMP Conference that will be held in Poznań, Poland, this year where discussion will focus on change and transformation of networks and relationships.     

International Framework Agreements and Industrial Relations Governance: Global Rhetoric versus Local Realities

The article discusses the local impact of international framework agreements (IFAs). It presents findings from empirical research carried out in two Spanish MNCs, and it examines how the commitments stipulated by the texts of the IFAs translate in local practice in different subsidiaries in Central and South America. The article follows the policy cycle of both agreements, and it further evaluates them as emerging private institutions of global industrial relations governance. The main findings reveal a paradox. The generic character of IFAs encourages corporate consent for their adoption, but, in practice, it gives precedence to local laws and hence renders the enforcement of compliance difficult, and, in some cases, unfeasible. And where local laws contravene or lack compatibility with International Labour Organization conventions, the central premise of IFAs as instruments of global governance is largely undermined.     

Leveraging stakeholder networks with outside-in marketing

The theory of Outside-in marketing (OIM) emphasizes the importance of internal and external partners of a firm to drive strategies for value creation. OIM is based on four key tenets: market sensing and responses, segmentation and targeting, innovation, and employee's learning effort. With this commentary, we apply the theory of OIM to network analysis. By doing so, we identify key stakeholder networks as part of a firm's business ecosystem and discuss the value that can be extracted from different stakeholder networks. Most prior network research in marketing has mainly used customer or employee network data while neglecting other important stakeholder groups. We provide information about how network analysis of stakeholder data can fill gaps in the marketing literature and provide firms with essential knowledge, economic value, and influence over external partners, and improve the value generation process. We first describe each tenet and give examples of stakeholder networks that can be investigated within the realm of the tenet definitions. We then discuss different challenges that social network research can pose, and end with future research questions that can be explored for empirical research studies.     

A comparison of selected Western and Chinese smart governance: The application of ICT in governmental management,participation and collaboration

There has been increasing scholarly interest in the concepts and practices of smart governance. However, there is a lack of comparative studies of smart governance in different institutional contexts. This study develops a framework for comparing smart governance in different institutional and technological contexts. Comparative and discourse analyses are conducted to understand the similarities and differences of smart governance practices in selected Western countries and China. A key finding of this study is that different institutions have largely affected smart governance strategies, arrangements and outcomes. Smart governance is tightly linked with e-governance and e-democracy in some Western countries, while it officially emphasizes smart management and service in China. A common aspect is that the increasing use of social media, smartphones, portals, crowdsourcing platforms, and planning support systems have generally promoted smart governments and services, e-participation, and wider collaboration through both top-down and bottom-up approaches. This could lead to gradual changes in government organizations, new relations between governments, the private sector and citizens, and improvements in the city.     

International research teams as analysts of industrial business networks

This paper analyzes case studies in the context of industrial business networks, and in particular from the IMP (Industrial Marketing and Purchasing Group) perspective. Two features have been prominent in this research tradition: collaboration in international research teams and interest in business between international customers and their suppliers. Still, researchers seldom discuss the challenges with the international aspects of the research team (as the subject of study) or of the business relations (as the object of study). This paper shows the complications of analyzing international business relations, namely, relations that cross national boundaries, and investigates how an international research team can tackle the challenges of international business network studies. The key contributions are, firstly, to indicate the lack of attention on the methodological requirements and opportunities that the international features create for the analysis of business networks and, secondly, to investigate how collaboration in an international research team may advance the analysis of both international industrial marketing relations and broader business networks.     

5G and the notion of network ideology,or: The limitations of sociotechnical imaginaries

Transnational communication networks are produced in contestation between and among multinational corporations and nation-states. In the study of the governance of communication networks governance in science and technology studies, traditionally the emphasis has been on sociotechnical imaginaries (Jasanoff & Kim, 2015) which encapsulate joint futures that produce institutional configurations and the discursive roles in the power tussle between various stakeholders. I argue that next to the studying of power over infrastructures and their governance by sociotechnical imaginaries, there is an increasing need to study how power is distributed and control is exercised through the shaping of the technological materiality of infrastructures, as is happening for instance in the process of standardization. To describe the workings of the distribution of power and the exercising of control through networks, governance, and standardization, I expand the concept of network ideologies (Bory, 2020) to show how several network ideologies are at play in the shaping of 5G networks. I base my analysis on the qualitative analysis of standard-setting processes through document analysis of mailinglist conversations, standards, and policy documents, as well as through the parallel operation of experimental 5G networks. The analysis shows that sociotechnical imaginaries are insufficient to show the political process of the distribution of power and opportunities for control through the production of transnational communication infrastructures. The notion of network ideologies might provide a basis to study the merging of internet and telecommunication infrastructures, their standard-setting, and their governance as well as the excommunication of the user by relinquishing its ability to understand and configure infrastructures.     

How to manage strategic alliances in OEM-based industrial clusters: Network embeddedness and formal governance mechanisms

The rapidly growing original equipment manufacturer (OEM)-based industrial clusters have been a prominent form of economic organization in several emerging Asian markets. Characterized by close interdependence and intertwined personal linkages, firms of Asian OEM-based industrial clusters participate in the phenomenon of strategic alliances. However, how these alliances can be effectively managed through formal governance mechanisms within embedded networks requires further investigation. This study uses social network analysis to identify personal, ownership, and technology networks in 141 semiconductor firms in an OEM-based industrial cluster in Taiwan that feature different types of OEM-led alliances and the prevalence of Guanxi. We find that relational embeddedness based on personal ties and structural embeddedness based on ownership ties support the employment of formal governance mechanisms. We also pay particular attention to the moderating role of network embeddedness in diminishing the relationship between transaction hazards and formal governance mechanisms. By identifying the embeddedness context in the governance of alliances, our research contributes to a better understanding of the ways in which formal governance mechanisms are contingent on the network embeddedness of OEM-based industrial clusters in Taiwan and other similar Asian economies.     

Critical success factors in coopetition: Evidence on a business network

Coopetition in the literature of business networks has been discussed as a base strategy to potentiate competitiveness. This research investigates the main inter-relationship factors among the companies that are part of a network involving cooperation and competition, as well as their relationship in coopetition. This research discusses these questions through a review of the literature on coopetition and its application in business networks, basing the analysis on the critical success factors (CSF). Our analysis is conducted in the gastronomic industry, obtaining results through an exploratory investigation, conducted by applying the model suggested by Petter (2014) in a business network, attesting the means of the critical success factors and their correlations on the suggested dimensions and on coopetition. The main results for the critical success factors in coopetition indicate the importance of governance to maintain business networks, of cooperation to leverage innovative competencies, and that companies that have lower competencies regarding financial resources are more engaged in cooperation.     

Citizen-centered big data analysis-driven governance intelligence framework for smart cities

Sensors and systems within rapidly expanding smart cities produce citizen-centered big data which have potential value to support citizen-centered urban governance decision-making. There exists a wealth of extant conceptual studies, however, further operational studies are needed to establish a specific path towards implementation of such data to governance decision-making with analytical algorithms that are appropriate for each step of the path. This paper proposes a framework for the use of citizen-centered big data analysis to drive governance intelligence in smart cities from two perspectives: urban governance issues and data-analysis algorithms. The framework consists of three layers: 1) A data-merging layer, which builds a citizen-centered panoramic data set for each citizen by merging citizen-related big data from multiple sources in collaborative urban governance via similarity calculation and conflict resolution; 2) a knowledge-discovery layer, which plots the citizen profile and citizen persona at both individual and group levels in terms of urban public service delivery and citizen participation via simple statistical analysis techniques, machine learning, and econometrics methods; and 3) a decision-making layer, which uses ontology models to standardize urban governance-related attributes, personas, and associations to support governance decision-making via data mining and Bayesian Net techniques. Finally, the proposed framework is validated in a case study on blood donation governance in China. This research highlights the value of citizen-centered big data, pushes data-to-decision research from conceptual to operational, synthesizes previously published frameworks for citizen-centered big data analysis in smart cities, and enhances the mutual supplement cross multiple disciplinaries.     

Technology Adoption in Online Social Networks

With the advances of information technology, online social networks are becoming increasingly important venues for technology adoption. However, although the dynamics of technology adoption in real world social networks have been well documented, technology adoption in online social networks remains relatively under‐explored. This study identifies the differences between online and offline social networks and proposes a framework to investigate the dynamics of technology adoption in online social networks. To illustrate the proposed research framework, this study employs behavior‐link panel data obtained from an open source software (OSS) development network to examine how online social networks affect the adoption of Subversion, the latest OSS version control technology. Based on social network theory, co‐membership is used to construct online social networks within the OSS development network. Methodologically, this study takes advantage of the panel dataset and addresses the issues of simultaneity and individual heterogeneity that frequently confound the relationship between network structure and adoption decision, and as a result it demonstrates a more compelling relationship between social networks and technology adoption. The results of this study reveal that social networks are major conduits for technology adoption in an online social network in terms of imitation, leadership, lock‐in, similarity, recency, and team size effects. In online social networks, one's decision to adopt a new technology is strongly influenced by the actions of the connected others. Project leaders have a stronger influence over other members in technology adoption decision making, even in informal virtual teams where traditional governance structures do not apply. Older projects exhibit stronger inertia and thus lack innovativeness. Similarities among projects facilitate faster adoption, and the effect of leadership attenuates in the networks with increasing project dissimilarity. Recent adoptions of technology within the networks, rather than more distant ones, have a stronger impact on subsequent adoption, implying the salience of memory over usage confidence, and increased size of a project team accelerates the rate of adoption. These results help in understanding the dynamics of technology adoption in online social networks, and provide useful guidelines for firms to promote technology and product innovation.     

Globalization and the Renewal of Asian Business Networks

How are Asia's business networks responding to the growing integration of the region into the global economy? To address the question the paper identifies two distinct types of Asian business network originating in two different institutional contexts. It is argued that these original contexts have imprinted upon dominant firms' governance structures and influence their preferred networking mode. Consequently, the renewal of business networks reflects the pressures of globalization and the governance structures of the dominant organizational forms in the networks. Two types of network (global commodity chains and family business groups) are described and the global pressures for change bearing upon them outlined.     

The Influence of Regulation and Disruptive Potential on Incumbents' Submarket Entry Decision and Success in the Context of a Network Industry

This paper uses the theoretical perspectives of disruptive innovation, network externalities, and regulation to study the submarket strategies of incumbent firms that operate in a regulated network industry. In this setting, the impact of potentially disruptive innovations might be different because of the tighter regulation of incumbent firms. By analyzing the entry and success patterns of incumbent mobile network operators (MNOs) in the public hotspot markets in 17 Western European countries, we focus on how regulation and network effects as well as disruption factors influence the incumbent firms' strategies. In doing so, this paper departs from prior research that has primarily focused on unregulated industries and combines contradicting explanations from disruptive innovation theory, the motivation/ability framework, regulation theory, as well as network effects to provide a comprehensive analysis on how incumbents behave in a regulated network industry that is being confronted with a potentially disruptive innovation. In particular, while disruptive innovation theory predicts that the incumbents' vast experience in an industry could cause them to avoid entering new submarkets created by potentially disruptive innovations, the desire to avoid regulation could encourage such submarket entry. Furthermore, in regulated network industries, incumbent firms might have a stronger motivation to enter new submarkets as the importance of single customers and high market shares could be substantially different. These contrasting insights are used to develop an integrative research model and to derive hypotheses on incumbents' submarket entry decision and success. Drawing on cross‐sectional, multicountry data of 62 MNOs that operate in 17 Western European countries, this study uses logit and tobit regressions to test the impact of disruption factors, regulation, and network externalities on the entry decision and success of incumbent firms. The results reveal that the incumbent MNOs are caught in an area of conflict between the regulated industry context and their international technology strategy. The findings suggest that the incumbent MNOs' motivation and ability to escape regulation positively influenced their submarket entry and success in the public hotspot market. Thus, the potentially disruptive scenario was successfully turned into a potentially sustaining one as the incumbent MNOs could enhance their presence in the mobile broadband market. The testing on a multicountry basis as well as the positive influence of ethnocentric technology strategies for public hotspots, which are devised in the headquarters' location and are then brought out internationally, shed new light on an industry that has typically been characterized by country‐by‐country decisions. These findings may also reveal challenges for future research on disruptive innovations in multinational industries and expose future challenges for regulative authorities and managers. This paper thereby adds to the theory of disruptive innovation as it includes the influence of regulation on incumbents in network industries. Additionally, this study expands on previous findings on the disruptive potential of wireless local area network technology by employing a multi‐country analysis in 17 Western European countries.     

Firm-internal key account management networks: Framework,case study,avenues for future research

Key account management (KAM) is used for managing relationships between a supplier and its strategically important customer firms, that is, the key accounts. KAM activities typically involve a firm-internal network of actors. While there is a rich body of literature on key account managers' work with external networks in customer firms, this study focusses on the much less explored KAM activities in interaction with the firm-internal network that is required to mobilise resources and develop activities towards key accounts. The purpose of this study is to develop a conceptual framework explaining how the firm's capability to manage the internal KAM network contributes to firm performance. We illustrate our framework using case study material and develop avenues for future research along the elements of our framework.