职场排斥与员工进谏行为:组织认同的作用

文章旨在探讨基于中国组织情境下职场排斥对员工进谏行为的影响以及组织认同在该影响过程的中介作用.采用问卷法,以企业组织的员工为研究对象,使用层级回归(HRM)分析职场排斥、组织认同与员工进谏行为的关系.研究表明,职场排斥对员工进谏行为有显著的负向影响,员工组织认同在其中起完全中介作用.研究结果有助于揭开职场排斥影响员工工...     

职场排斥如何影响员工沉默——工作投入与心理弹性的作用

职场排斥作为职场冷暴力的主要表现形式之一,会对员工的心理、态度及行为产生重要影响。以资源保存理论为基础,通过对274名员工的问卷调查,实证分析职场排斥对员工沉默的影响及作用机制,以及工作投入的中介效应和心理弹性的调节效应。结果表明:职场排斥对员工沉默的负向影响显著,工作投入对员工沉默的影响显著,工作投入在职场排斥与员工沉默两者的关系中起到部分中介作用,心理弹性在职场排斥和工作投入之间的负向调节效应显著。并且,心理弹性对工作投入在职场排斥与员工沉默行为之间的中介效应也起到负向调节作用。本研究对企业降低职场排斥的影响、打破员工沉默具有一定的理论和实践意义。     

职场排斥现象与应对案例研究

职场排斥是组织中常见现象,且已成为提高组织和谐性的主要障碍之一。本文通过案例分析,阐释了职场排斥的内涵,分析了职场排斥的成因、影响和应对措施。     

企业慈善行为测量及其对员工职场精神力的影响

针对现有企业慈善行为测量单一化、短期化与外部化的局限以及从内部员工视角研究慈善战略价值的欠缺,开展了两个关联研究。在研究一中,采用归纳法开发并检验了一份包含内外部慈善的日常性企业慈善行为量表。结果显示,企业慈善行为具有一阶双因素结构,由外部慈善行为与内部慈善行为因素构成。该量表信效度较好,可用于实证研究。在研究二中,检验了企业慈善行为对员工职场精神力的影响,结果显示内外部慈善均对员工职场精神力有积极作用,其中内部慈善行为作用更强。员工的"与组织价值观一致"相对"团体感"和"工作意义"被企业慈善行为解释的程度最高,表明企业慈善行为受到了员工高度的价值认同。     

职场中的“义警”身份:概念、内涵与理论整合

随着社会与组织的不断发展,如何管控职场偏差行为是学界与商界长期关注的一个重要议题,传统观点主张组织采取宏观控制手段(如组织规则、惩罚程序等)来治理职场偏差行为,但忽略了微观控制手段的能动作用。职场“义警”作为一种典型的微观控制方式,通过监督和干预同事的偏差行为来实现对组织秩序与公平的维护。本文回顾相关文献,梳理职场“义警”的概念与内涵,从三个动机视角剖析职场“义警”的形成机理,并且基于社会控制理论探讨职场“义警”针对干预者、被干预者以及组织的不同作用效果。由于该领域的研究尚处于起步阶段,未来研究还需要对职场“义警”的测量工具、持续机制以及作用结果等方面进行深入探讨。     

为什么枪打出头鸟?——和谐型激情、个体工作重塑对职场排斥的作用机制

基于自我决定理论和社会比较理论,本文探讨和谐型激情对职场排斥的作用机制,并考察工作情境强度的调节作用。对员工样本的分析发现：高和谐型激情员工更能主动进行个体工作重塑;个体工作重塑在和谐型激情和职场排斥之间发挥着中介作用;工作情境强度的清晰度、一致性、限制性和结果会削弱和谐型激情对个体工作重塑的正向作用。本文结论对于丰富工作激情、职场排斥理论以及指导团队管理实践具有一定现实意义。     

职场无礼行为对雇员及组织绩效的影响研究

职场无礼行为因其变异程度较轻让管理者认为不值得关注及干预而变得非常盛行,然而职场无礼行为对雇员及纽织绩效产生的负面影响比管理者的预期要严重。文章分析了职场无礼行为主要通过影响雇员的情绪、工作满意度及组织承诺来影响雇员个体绩效;主要通过影响公司财务绩效与工作氛围来影响组织绩效。为了消除工作场所无礼行为的负面影响,文章提出了五点策略。     

职场负面八卦对员工知识共享行为的影响机制研究

基于情感事件理论和印象管理理论,构建了一个被调节的中介模型以考察职场负面八卦影响员工知识共享行为的中介机制及边界条件。运用SPSS 24.0和AMOS 22.0对404份问卷进行分析,实证检验职场负面八卦对员工知识共享行为的影响。研究结果表明:职场负面八卦与员工知识共享行为之间的关系为负相关;情绪衰竭在职场负面八卦和员工知识共享行为之间起到部分中介作用;面子观正向调节职场负面八卦与情绪衰竭之间的关系;面子观对情绪衰竭在职场负面八卦与员工知识共享行为间的中介作用具有调节作用。研究结论有助于理解职场负面八卦所带来的负面影响,可为管理者采取有效措施提升员工知识共享行为提供指导。     

职场幽默研究新取向:多层次视角

幽默作为一种人际互动模式,凭借其社会适应功能,近年来逐渐被引入组织管理研究领域,并发展出职场幽默的概念.基于多层次视角,职场幽默分为个人职场幽默和组织幽默气氛.在介绍职场个人幽默和组织幽默气氛的定义、属性与测量后,我们根据现有研究总结出前因与后果.在个体层面,大五人格、黑暗三人格和情绪智力能够预测个体职场幽默,而个体职场幽默又能影响员工的工作态度和工作行为.在组织层面,情感事件、情绪感染和组织类型是组织幽默气氛的影响因素,而组织幽默气氛又会影响员工的创造力、组织承诺和离职率等.未来研究可从领导者视角或领导—下属匹配视角探讨职场幽默的影响效果.     

不当督导对员工组织承诺、职场偏差行为的作用机制研究——领导-成员交换关系的中介作用

本文研究负向领导方式-不当督导对员工组织承诺及职场偏差行为的影响及领导-成员交换关系的中介作用,对企业人力资源管理具有重要的现实意义。本文在文献回顾的基础上提出了一系列假设,并通过对1782位企业员工问卷的实证分析检验了假设。研究发现,不当督导与员工组织承诺显著负相关,与员工职场偏差行为显著正相关,领导-成员交换关系在不当督导与员工组织承诺、职场偏差行为之间起部分中介作用。研究表明,企业应努力减少主管上级的不当督导行为,并通过创建高质量的领导-成员交换关系,减少员工的职场偏差行为,提高员工对组织的承诺。     

How and when workplace ostracism influences task performance: Through the lens of conservation of resource theory

Drawing upon the conservation of resource (COR) theory, this study examines how workplace ostracism negatively affects task performance by reducing workers' physical strength and emotional energy; it also captures the moderating role of spousal support in the relationship between ostracism, physical strength, and emotional energy. Using matched data from 117 supervisors and 523 of their immediate employees, results indicated that workplace ostracism negatively related to physical strength and emotional energy, which, in turn, decreased task performance. Additionally, spousal support mitigated the harmful impact of workplace ostracism on individual emotional energy, whereas its buffering effect on physical strength was not significant. Theoretical and practical implications are discussed.     

Work‐to‐Family Spillover Effects of Workplace Ostracism: The Role of Work‐Home Segmentation Preferences

This study considers workplace ostracism as a source of stress and examines its spillover effects on the family. By integrating the work‐family interface model with boundary theory, we investigate the impact of workplace ostracism as perceived by employees on their family satisfaction by examining the mediating role of work‐to‐family conflict and the moderating role of work‐home segmentation preferences. The results from a three‐wave field survey of 233 employees in China indicate that workplace ostracism is negatively related to family satisfaction; this relationship is also mediated by work‐to‐family conflict. In addition, work‐home segmentation preferences attenuate the mediating effect of work‐to‐family conflict on the relationship between workplace ostracism and family satisfaction. The theoretical and managerial implications of these findings are discussed.     

Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress

The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two‐wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship.     

From curse to cure of workplace ostracism: A systematic review and future research agenda

Workplace ostracism is mistreatment in disguise that has spread its roots deep into organizations. This research has a threefold purpose. Firstly, to shed light on its seriousness by highlighting its personal, relational, and organizational impacts. Secondly, to identify buffering mechanisms that nullify its damaging impacts. Finally, to offer novel avenues for future research. The systematic review of 89 articles reveals workplace ostracism causes significant damages to employees, their personal and professional relationships, and organizations. It also reveals that employees' traits, abilities, skills, psychological states, job-related factors, support, culture, and religiousness cushion against ostracism's adverse impacts. Perhaps this is the first review that highlights workplace ostracism's relational impacts and systematically and comprehensively summarizes its buffering mechanisms as the cure to its curse. This review identifies literature gaps and proposes a future research framework and other future research directions for scholars to address them. It concludes with a discussion of practical implications.     

Exploring the interpersonal determinants of job embeddedness and voluntary turnover: A conservation of resources perspective

This paper draws on a conservation of resources perspective to understand employee voluntary turnover. We conceptualise voluntary turnover as an outcome of resource loss, and we view job embeddedness as an indication of resource levels. On the basis of this conceptualisation, we propose that workplace ostracism and leader–member exchange (LMX) affect voluntary turnover via job embeddedness. We also propose an interaction effect of workplace ostracism and LMX: Workplace ostracism increases voluntary turnover by depleting job embeddedness only when people experience high‐quality LMX. Data from 352 employees in a Chinese software company obtained through a three‐wave survey support our model. Our findings illuminate the resource consequences of interpersonal interactions on job embeddedness and voluntary turnover, and we offer practical implications for employee retention.     

When workplace ostracism leads to burnout: the roles of job self-determination and future time orientation

Abstract

Given that ostracism is a common occurrence in the workplace, scholars and practitioners alike have identified its range of negative effects. This study aims to examine the association between workplace ostracism and burnout level as well as the moderating effects of job self-determination and employees’ future time orientation, using a survey questionnaire. This was completed by a total of 248 employees from a hotel group. We hypothesized that: (a) workplace ostracism was positively associated with burnout; (b) this positive relationship was contingent upon job self-determination such that the relationship was weaker for higher, rather than lower, job self-determination; and (c) the positive relationship was also contingent upon employees’ future time orientation such that the relationship was weaker for employees who have higher, rather than lower future time orientation. Results confirm all three hypotheses.     

Effects of Green HRM Practices on Employee Workplace Green Behavior: The Role of Psychological Green Climate and Employee Green Values

As an emerging concept, green human resource management (green HRM) has been conceptualized to influence employee workplace green behavior. This research empirically tested this link. We first developed measures for green HRM, and then drew on the behavioral HRM and psychological climate literature along with the supplies‐values fit theory, to test a conceptual model integrating the effects of psychological green climate and individual green values. Results revealed that green HRM both directly and indirectly influenced in‐role green behavior, but only indirectly influenced extra‐role green behavior, through the mediation of psychological green climate. Individual green values moderated the effect of psychological green climate on extra‐role green behavior, but it did not moderate the effect of either green HRM or psychological green climate on in‐role green behavior. These findings indicate that green HRM affects both employee in‐role and extra‐role workplace green behavior; however, this occurs through different social and psychological processes. © 2016 Wiley Periodicals, Inc.     

Feeling lonely at work: investigating the consequences of unsatisfactory workplace relationships

Although prior literature reveals that loneliness is a pervasive problem among adults, little research has evaluated the impact of loneliness in the workplace. Given that workplace relationships underlie many important organizational phenomena, it is important to understand whether and how workplace loneliness affects employee behavior. Based on the social exchange model, we hypothesize that in comparison with their non-lonely counterparts, lonely employees will experience lower quality leader‐member and organization‐member exchanges at work such that they will tend to be worse at in-role and extra-role workplace functions. Drawing on the results of our survey of schoolteachers, we present findings to support our hypotheses.