Nature-Based Tourism and Poverty Alleviation: Impacts of Private Sector and Parastatal Enterprises In and Around Kruger National Park,South Africa

International programmes and national policies around the world have identified tourism as an appropriate mechanism for sustainable development, poverty alleviation and biodiversity conservation. To evaluate the impact of nature-based tourism on the poor, socio-economic assessments were undertaken at enterprises based within South African protected areas. Comparisons were made between local economic interventions reported by enterprises and neighbouring community member's perceptions of their initiatives. Socioeconomic impacts evaluated included employment, gender equality, procurement, corporate social responsibility, dependency on tourism and access to markets. The studies demonstrate that isolated efforts from individual tourism companies have little tangible impact on the majority of people living in highly populated rural communities but impacts are substantial for the few people who directly benefit. Implications of these findings for future socio-economic initiatives through tourism, and options to increase net benefits to the poor are explored.     

An exploration of gendered systems theory on women-owned businesses in emerging tourism destinations: future directions

The impacts of tourism on host communities are numerous, complex, and at times nuanced. As a result, tourism researchers have placed heavy emphasis on the exploration and identification of these impacts, including how the community responds. Some of the more understated impacts, such as the role of women in tourism development, can be more difficult to understand. This is especially the case in emerging destinations, where communities in the primary stages of tourism development are beginning to consider the costs and benefits to their culture, social structure, and economy. This article uses ecological systems theory as a framework to examine existing literature related to resident attitudes toward the social impacts of women-owned businesses in tourism. Results from this examination determined the need for future, theory-based research regarding socio-cultural impacts, and more specifically, the impact of tourism on changing social roles and the role of women in emerging destinations.     

Towards a Framework for Food Tourism as an Element of Destination Marketing

Local and regional food holds great potential to contribute to sustainable competitiveness in a destination. An analysis of the literature and promotional material of South African and key international destinations, however, indicate that the contribution of food to sustainable tourism and the marketing of destinations has received very little attention globally, as well as in South Africa. A framework and guidelines for developing and implementing food tourism could enable destination marketers and entrepreneurs to optimise the tourism potential of local and regional food. To this end a food tourism destination-marketing framework was conceptualised, which was based on the findings of a South African situation analysis and international trends and best practices. The South African situation analysis entailed an empirical investigation among regional and provincial destination marketing organisations to determine the current status and future potential and food tourism initiatives as a key component of destination marketing in South Africa. To support the food tourism destination marketing framework, two key tools were developed, namely TOURPAT (a tourism and culinary atlas linked to a geospatial database) and PAT (a product potential and attractiveness tool). The framework and tools were tested in a South African destination and provided the stakeholders with mechanisms to develop and implement food tourism. This paper outlines the key components and an evaluation of the framework and tools that have been developed. Guidelines and recommendations for the development, packaging and marketing of local and regional foods are postulated. Proposals for future research are also outlined.     

Tourism and climate change: a review of threats and adaptation strategies for Africa

The intersection of tourism and climate change has seen significant research over the past two decades, focusing particularly on issues of mitigation and adaptation in the global North. Research output has predominantly been centred on the Mediterranean and Nordic countries and number of localities in North America. The global South has seen significantly less investigation, despite having significantly lower adaptive capacity to the impacts of climate change, and numerous countries with rapidly growing tourism sectors. The African continent specifically has seen appreciably less research than other countries in the global South, despite arguably having the lowest adaptive capacity and projections of severe impacts of climate change to the tourism sector from temperature increases, changes in precipitation volume and sea level rise. This paper therefore presents a review of the existing literature on adaptation strategies of tourism sectors and participants in African countries. The crucial argument of this paper is in highlighting the need for an increase in research into the threats of climate change to tourism in African countries, identifying future research trajectories. The development of such knowledge would assist in the development of adaptation and mitigation strategies for these most vulnerable tourism economies.     

City resident attitudes to proposed tourism development and its impacts on the community

Much of the literature on community attitudes to tourism development relates to rural areas in developing countries while urban environments in developed countries and pre‐development scenarios have been neglected. The paper is concerned with resident attitudes to tourism development proposals and their perceived impacts in the Worsley area of the city of Salford, England. The results show that the community is divided on the issue of support for tourism development based on the perceived benefits and costs of tourism and that the anticipated negative environmental consequences are significantly more influential than positive economic or social impacts. The theoretical contribution and practical implications of the findings are discussed. Copyright © 2010 John Wiley & Sons, Ltd.     

Decline and turnaround: a literature review and proposed research agenda for the hotel sector

Tourism systems are composed of an inter-related and inter-dependent set of individual businesses, organisations and servicescapes. The hospitality industry, and more specifically the hotel sector, comprises many businesses that contribute significantly to the tourism system. Yet, the industry is renowned for business failures and poor financial returns. Increasing competition, globalisation, technology, social change and internal weaknesses are some of the reasons why tourism and hospitality businesses fail or perform significantly below expectations. When in a state of decline or poor performance, many businesses attempt a ‘turnaround’. Declining performance can have wide-ranging impacts not only on hotel businesses directly, but also upon those communities where local economies rely on tourism for jobs and economic prosperity. Consequently, an improved understanding of the processes of declining performance and turnarounds is particularly important to both researchers and practitioners. However, there has been limited research focused on turnarounds in the tourism industry, in general, and in the hotel industry, in particular. In this study we assess the literature on decline and turnarounds and propose an agenda for future research that will enhance our knowledge and inform ongoing debate on the process and impact of turnarounds in the hotel industry.     

The relevance of the tangible and intangible social impacts of tourism on selected South African communities

Most tourism social impact studies emphasise tangible social impacts such as economic improvement. In developing countries such as South Africa, a small percentage of tangible benefits filter down to community level. This creates a problem as various studies revealed the importance of community support for the sustainability of the tourism industry. Therefore it was important to explore the role of both the tangible and the intangible social impacts of tourism. Communities with established tourism industries (Clarens, Soweto and Jeffreys Bay) formed part of the quantitative research. Through exploratory factor analyses, 31 social impact statements could be categorised into four tangible and two intangible impacts. The tangible factor Economic improvement obtained a low rating, meaning that it was not directly experienced by residents, while the intangible factor Community pride and upliftment obtained the highest rating among all factors. This, together with the fact that community members continue their support for the tourism industry, is a novel find, indicating the significant role of intangible social impacts in fostering community support. This finding shows the importance of incorporating intangible social impacts into tourism planning in developing countries. Contributions are made towards social impact research methodology and literature.     

Rail transit investments and economic development: Challenges for small businesses

This research explores the impact of a new light rail line on small businesses and small business owners' ability to stay in business. Employing a mixed-method approach including business turnover analysis, surveys, and in-depth interviews in a case study on Charlotte, North Carolina, this research offers insights on the economic development challenges faced by business owners during and beyond the construction phase, showing how the construction of a light rail can permanently alter accessibility and visibility of affected businesses. Contrary to the positive impacts and benefits of light rail transit often celebrated in literature, this study shows that the significant challenges faced by small businesses during and beyond the construction phase have caused commercial displacement and altered the commercial landscape in some neighborhoods along the line. This research highlights the importance of examining practices during the construction phase to assess light rail's impacts on commercial areas. It also offers a deeper understanding of displacement processes, and aims to identify effective strategies for business retention and mitigation programs to support small businesses.     

Beyond mistrust and competition—the role of social and personal bonding processes in sustaining livelihoods of rural tourism businesses: a case of the Peak District National Park

This paper theorises the significance of social and personal bonding processes in promoting sustainable resource‐use and equitable tourism development using research on personal and social bonding process and relationship marketing. By looking at small, rural tourism businesses in the Peak District National Park (PDNP) it discusses how in intricate ways, individual business owners/managers are utilising social and kinship ties to increase their visual presence and competitive position in contemporary markets. The paper describes the significance of social and personal bonds as the respondents discuss how their informal affiliations have enabled them to tap into additional resources and develop products embedded in locally specific conventions that are more attractive to visitors, and are also assisting them to monitor each others' progress through informal forms of regulation. Copyright © 2006 John Wiley & Sons, Ltd.     

Understanding the residents’ social impact perceptions of an African Cultural Festival: the case of Macufe

ABSTRACT

The Macufe is one of the Africa’s largest cultural festivals, and takes place annually in Bloemfontein, South Africa. This 10-day event attracts approximately 140,000 attendees, meaning that the residents have to share facilities and services with tourists. The effects of such interactions can be both positive and negative. Community members are stakeholders in any tourism ventures that take place in their area, meaning that their goodwill is of utmost importance. Therefore, the social impacts of this event should be well managed to foster community support. For this reason, a quantitative study was done to determine residents’ social impact perceptions towards the event. A total of 425 questionnaires were completed by willing residents who lived in proximity to festival activities. From an exploratory factor analysis, four factors were extracted, namely community enhancement, community degradation, tourism growth and increased public spending and interaction. It was found that the event does not generate significant levels of positive social impacts, and that the negative social impacts are viewed almost equal to the positive social impacts. This was one of the first social impact perception studies done on an African arts festival, which contributes to the sustainable management of such crucial events.     

Confrontations and concessions: an everyday politics of tourism in three ethnic minority villages,Guizhou Province,China

As a state-promoted livelihood diversification approach for ethnic minority communities in rural China, tourism development influences household and community assets in diverse ways. Focusing on three case study villages in Qiandongnan Hmong and Dong Autonomous Prefecture, Guizhou Province, we compare the livelihoods of one village without tourism to date (but slated for tourism development in the near future), one with a ‘medium’ level of tourism, and another where tourism is in full force. Our analysis of the transitional characteristics of these communities focuses on agriculture, income-related activities, cultural norms, and social relationships to shed light on the everyday politics of ethnic minority households under different stresses and demands from local government and state-controlled tourism businesses. We find that confrontations have arisen due to tourism expansion and state tourism planning directives among a wide range of stakeholders: Zhailao elites, core and peripheral tourism communities, country-level governments, local residents, and tourists. In turn, local residents have made broad concessions ranging from resignation to unwelcome changes in their livelihoods and new income inequalities, to acceptance of certain tourism-based changes and reallocation of resources. In sum, we find that villagers’ everyday politics involves coping with or challenging new tensions in diverse ways, yet at times marginalisation remains.     

Student mentors: aiding tourism businesses to overcome barriers to social media

Increasingly tourism businesses are attempting to interact and communicate with consumers using a variety of social media tools. However, many are struggling to continue to effectually and effectively engage with an interactive audience so willing to openly speak their minds. Adoption barriers exist that limit the effective use of these and other new innovative technologies. This study confirms that the main barriers to the use of information communication technologies are also reflected in the active use of social media. These include a lack of skill, knowledge, time and resources. Despite confirmation in this and other studies, there is limited research into how businesses can overcome these barriers to more productively utilise social media tools and technologies. This paper investigates the synergistic relationships between university students and small, tourism-related businesses, and how a student-industry project can aid in reducing the barriers of engagement with social media. Online questionnaires collected anonymous responses from participating businesses in 2010 and 2011. It transpired that businesses gained confidence, skills and information while simultaneously providing real-world student experiences that extended beyond the classroom into the wider community. This opportunity offered tourism businesses a point of entry for understanding and utilising these new technologies.     

Sustainability of Tourism Development in Macao,China

To maximize the benefits to stakeholders in Macao, the sustainability of Macao tourism was examined by assessing the economic, socio‐cultural and environmental impacts of tourism, visitor satisfaction and the level of community involvement in local tourism planning from 2002 to 2009, through the use of primary and secondary data. The results revealed that tourism did bring both positive and negative impacts to the community. Visitor satisfaction was found to be moderate. Channels for community participation in local tourism development were also lacking. The paper suggests that for sustainable tourism development, Macao needs to diversify away from its casino industry, to speed up the construction of the public transport system and to keep monitoring the environmental conditions, the students' drop‐out and crime rate and the locals' quality of life. More importantly, a master plan for its tourism development integrating all the key stakeholders' interests is urgently required. Copyright © 2011 John Wiley & Sons, Ltd.     

Is tourism employment a sufficient mechanism for poverty reduction? A case study from Nkhata Bay,Malawi

Extensive attention has been paid to the magnitude and distribution of economic benefits derived from tourism employment by impoverished populations. However, less is known about how economic benefits, such as increased income, relate to poverty conditions at the intra-household level, particularly within the unique contexts of least developed countries. In this paper, we examine the relationship of tourism employment to poverty conditions in a lakeshore community in Malawi. First, we quantitatively compare employment and poverty conditions among the households of tourism employees with those of employees of non-tourism sectors. Secondly, we undertake a qualitative investigation into lodge employment, and its remuneration and fringe benefits from the perspectives of lodge owners and employees. Our findings of the former analysis reveal that while employees of the tourism sector experienced better working and monetary conditions, this group did not exhibit an improved status in other poverty conditions. The latter qualitative analysis shows that most tourism lodge owners adhered to labour standards of minimum wage, and voluntarily offered fringe benefits such as paying medical, funeral, and education expenses of lodge employees. However, despite this adherence to labour standards, there is little evidence that lodge employees and their households experience an improvement in poverty conditions.     

Send More Tourists! Stakeholder Perceptions of a Tourism Industry in Late Stage Decline: the Case of the Isle of Man

Qualitative interviews, conducted in the Isle of Man, investigate local perceptions of a tourism industry in late stage decline. Social impacts of decline, including facilities loss, cultural changes and a heightening of perceived peripherality, which together undermine local identity, are pronounced despite successful economic diversification. Tourists are welcomed as they help to affirm the pride residents have in their island, create a more active atmosphere, provide social interaction opportunities and combat negative stereotyping. Overall, findings emphasise the diverse, unique and persistent benefits of tourism in the Isle of Man, despite decline. Copyright © 2011 John Wiley & Sons, Ltd.     

Understanding tourism development of historic districts from a representational perspective

This study investigated the tourism development of historic districts in Old South Downtown of Nanjing (China) from a representational perspective. Twenty-six residents, who are living or had lived within the four main historic districts of Old South Downtown area, were interviewed using snowball sampling. All written notes and audio records collected during the interviews were transcribed and coded by themes in the framework of social representation theory. The findings indicated that tourism development, as an unfamiliar phenomenon, was generally considered as negative impacts in the beginning (e.g. deprivation of residents’ homes and loss of traditional culture), especially by residents living within the districts for decades. Thereafter, tourism development in historic districts experienced an anchoring and objectification process. Anchoring is reflected in images of construction, reconstruction and demolition. In the objectifying process, struggling for individual's rights is obviously observed. Finally, propaganda conducted by mainstream media has helped residents of historic districts to form common sense and foster social identity. Problems of tourism development in historic districts were discussed as well.     

Gaining residents' support for tourism and planning

This research analyses residents' perceptions of the effects of tourism. Economic, cultural and environmental effects are identified as determinants of residents' attitudes towards tourism development and planning. Authors speculate that there are different patterns of resident's support depending on their differential benefits obtained from tourism. A conceptual model is developed and empirically tested in Santiponce, a small community in southern Spain. Our results support our basic hypothesis: resident's level of personal benefits obtained from tourism influence their perceptions regarding tourism impacts, and in consequence, their support for tourism development and for tourism planning. Copyright © 2007 John Wiley & Sons, Ltd.     

Community Participation in Tourism at a World Heritage Site: Mutianyu Great Wall,Beijing, China

Community participation is crucial for successful heritage tourism and community development. Levels and ways of participation vary, depending on nature and context of heritage sites. This paper explores community participation in tourism at Mutianyu Great Wall, China. General positive perceptions toward World Heritage, tourism development and tourism impacts are held by different groups of the local community. Between‐group differences indicate that local opinions are influenced by different levels of impacts from and participation in tourism. Community members receive benefits with minimal participation in decision making. This study provokes reflections on community participation theory and management practices in the Chinese context. Copyright © 2012 John Wiley & Sons, Ltd.     

Community Based Tourism in Namibia: ‘Reality Show’ or ‘Window Dressing’?

Since the 1970s, the African continent has experienced exponential growth in tourism, where growth in numbers of visitors has not necessarily meant economic, social or environmental benefits for the host community. A review of the literature concerning tourism development and its effects on local communities forms the basis for the investigation of the reasons behind community based tourism (CBT) being identified as a tool for development in Namibia. An assessment of the planning and implementation phases of the CBT strategy enables consideration on the role played by international and national governments and non-governmental organisations (NGOs) in laying down policies and providing proactive support for CBT related projects. This paper presents the results of an ongoing empirical research conducted since 2003 in the Kunene region of Namibia, which is an important part of the overall Namibian tourism destination, with world-renowned resources such as Etosha National Park, the Himba culture, Epupa Falls, the desert-adapted elephant and the rhino, to name just a few. By attempting an overall assessment of the Namibian current CBT situation, a set of considerations are offered with regard to its practicalities and in terms of benefits, problems and future outlooks for this sector.     

Knowledge dynamics in setting sustainable standards in tourism – the case of ‘Fair Trade in Tourism South Africa’

The development of standards and certification programmes in global tourism has gained importance in the production-consumption-nexus. This paper deals with the ‘Fair Trade in Tourism South Africa’ standard, one of the first innovative service standards with a focus on the social dimension of sustainability. Until now, there has been little detailed exploration in the evolutionary trajectories of sustainable tourism standards from a knowledge-based perspective. This paper contributes to a deeper understanding of standard creation in global–local interaction processes over time and its impacts on the micro level of firms. Conceptually, it builds on two scientific debates: the neo-institutional approaches in organisational theory focusing on institution building and the research on innovation and knowledge dynamics. Empirically, it is based on 32 interviews conducted with different actor groups.