Adjustment of business expatriates in Greater China: a strategic perspective

Research has found that due to similarities, firms that have gained business experience elsewhere in Greater China may exhibit relatively better performance in mainland China. Hence, the experience of business expatriates could be of strategic importance for the expansion path of their firms. Based on data collected by a survey, this study compares how business expatriates adjust to life and work in different locations in Greater China. Results show that expatriates assigned to Singapore had a higher degree of general adjustment and interaction adjustment than their counterparts elsewhere in Greater China, while expatriates both in Hong Kong and Singapore were better adjusted to work than those in mainland China. Regarding time to proficiency, defined as the period it takes the expatriates to reach an acceptable performance level at their new foreign assignment, findings indicate that it takes longer both in Hong Kong and mainland China than in Singapore. Implications of these results for business firms contemplating to enter Greater China and specifically mainland China are discussed in detail.     

Cultural novelty and adjustment: Western business expatriates in China

Although seldom formally tested, the traditional assumption in the literature on expatriate management is that the greater the cultural novelty of the host country, the more difficult it would be for the expatriate to adjust. To be able to test this proposition, a mail survey was directed towards Western business expatriates in China. Three sociocultural adjustment variables were examined: general, interaction and work adjustment. Although a negative relationship was hypothesized between cultural novelty and the three adjustment variables, results of the hierarchical multiple regression analysis showed that there was no significant association between them. Although highly tentative, the suggestion that it is as difficult for business expatriates to adjust to a very similar culture as to a very dissimilar culture is fundamental. Implications of this potentially crucial finding are discussed in detail.     

Psychological barriers to adjustment of Western business expatriates in China: newcomers vs long stayers

A mail survey was directed towards Western business expatriates currently working on the Chinese mainland. Two sets of psychological barriers to adjustment and their association with the extent of sociocultural and psychological adjustment were examined. The results of this exploratory study show that both perceived inability to adjust and unwillingness to adjust among newcomers seem to affect some aspects of sociocultural adjustment, but not expatriates' psychological adjustment. However, these effects do not seem to be stable over time as there are no such effects in the case of long stayers in China, suggesting that in the long run both inability and unwillingness to adjust may be of little importance. Potential implications for selection of expatriates for assignment in China are discussed in detail.     

Personal characteristics and adjustment of Chinese mainland business expatriates in Hong Kong

Chinese mainland business expatriates assigned to Hong Kong were surveyed assessing their socio-cultural and psychological adjustment. The investigation explored the association of a variety of personal characteristics with adjustment to work and life in the territory. The main results of the study showed that expatriates from the neighbouring Guangdong Province, male expatriates, younger expatriates and expatriates who were accompanied by their spouses were better adjusted in Hong Kong than others. On the other hand, expatriates recruited directly from universities were less well adjusted than those hired from other sources. Implications of these findings are drawn and future avenues for improving and extending this kind of exploratory research are discussed.     

Expatriates' hesitation and the localization of Western business operations in China

Many foreign firms intend to localize their business operations in China. The incumbent expatriates' ability and willingness to bring about their own replacement is crucial. However, expatriates could be less than enthusiastic about the prospect of making themselves redundant. They may not be mentally prepared for such an endeavour, considering themselves unable or unwilling to localize, impeding such a process. To examine this proposition, a mail survey was directed to Western business expatriates in China. Results showed that there was a negative relationship between localization and expatriates' unwillingness to localize, because they prefer to stay on or are of the opinion that localization is not necessary. However, expatriates' perceived inability to localize was not associated with localization. Considering oneself unsuitable to train locals or that it is not one's job to train local employees did not seem to obstruct localization as expected. Implications for firms intending to localize their business operations in China are discussed in detail.     

Working in the Middle East: Western female expatriates' experiences in the United Arab Emirates

This study is about the experiences of Western female expatriates working in the United Arab Emirates (UAE), a Muslim Arab country in the Middle East. We reveal these expatriates' own interpretations of their adjustment, cross-cultural training (CCT) and social ties and support experiences. On the basis of a survey of 86 female expatriates from Australia, New Zealand, the UK and the USA and subsequent interviews with 26 of them, we find that Western women successfully adjust to life and work in the UAE despite significant cultural differences between their home countries and the UAE. Surprisingly, Western female expatriates do not find lengthy rigorous CCT critical to their assignments in this country. They see such training as an unjustified cost due to the fact that they rarely interact with host nationals and are much more frequently exposed to other Westerners and representatives of other cultures while undertaking their assignments. The large Western expatriate community is highly appreciated as the primary source of social ties and support for our respondents, whereas interacting with host country nationals is rather an exception and does not provide essential ties and support. Our findings have implications for multinational companies (MNCs) operating via expatriation in the UAE and for Western female expatriates who consider this country as their assignment destination.     

Expatriate selection: back to basics?

Expatriate assignments are becoming increasingly unattractive to potential candidates making the unwieldy myriad of proposed selection criteria of decreasing practical value to internationally assigning firms. When the issue is more to find anyone willing to do the job rather than selecting the best candidate from a large pool of applicants, maybe basic personal characteristics can better guide corporations in their search for suitable expatriate candidates. To examine this proposition, a large sample of Western business expatriates in Hong Kong responded to a mail survey about their sociocultural and psychological adjustment. The results of the hierarchical regression analysis indicated that age had a positive association with general, interaction and work adjustment of the expatriates as well as with psychological adjustment. Gender was not associated with any kind of adjustment whereas being married had a positive relation with work adjustment. The implications for international firms of these results are discussed in detail.     

Coping and adjustment of Western expatriate managers in Hong Kong

This article examines coping mechanisms of Western expatriate business managers in Hong Kong to determine how these strategies are associated with the expatriates’ sociocultural and psychological adjustment. This is important since the few previous studies that have touched upon expatriate coping strategies have focused on other topics which affected both their samples, methodology and findings. Furthermore, effective coping strategies can be taught in cultural training programs better preparing expatriate candidates for their foreign assignments. As predicted, the results indicated a clear positive association between problem focused coping and both sociocultural and psychological adjustment as well as a negative relation between symptom focused coping and both dimensions of adjustment. Implications for international business firms and future research of the findings are discussed in detail.     

Psychological barriers to adjustment and how they affect coping strategies: Western business expatriates in China

Business expatriates currently assigned to the Chinese mainland, mainly from the USA, France, Germany, Australia and Great Britain participated in a survey examining two sets of psychological barriers to adjustment and their association with problem-focused and symptom-focused coping strategies. As presumed, there is a negative relationship between expatriates' perceived inability to adjust and problem-focused coping, while this psychological barrier had no significant association with symptom-focused coping. Unwillingness to adjust has a negative relationship with only one of the problem-focused coping variables, social involvement with host country nationals, whereas the same psychological barrier correlated only negatively with parent-country escapism of the symptom-focused strategies. Implications for Western business expatriates on the Chinese mainland and for their assigning companies are discussed as well as possible avenues for further research.     

Multifaceted effects of host country language proficiency in expatriate cross-cultural adjustments: a qualitative study in China

While expatriates often face language barriers in host countries, relatively little research has focused on the influence of host country language proficiency on cross-cultural adjustment. We drew on social identity theory and conducted an interview-based study with 70 expatriates and their host country national (HCN) colleagues to provide a contextual account of host country language proficiency's effects on work and non-work-related adjustment in China. Our findings suggest that expatriate host country language proficiency has multifaceted effects on expatriates' HCN interaction, social support, and network-related work and non-work adjustment.     

Expatriate compound living: an ethnographic field study

In certain countries, closed expatriate compounds have developed. They serve to provide resident expatriates and accompanying family members with a comfortable and safe environment. Unfortunately, not much is known about compound life since associated empirical research is scarce. Through ethnographic field-work methodology, including interviews and participant observation during a period of 3 months, this exploratory study investigated 16 Danish business expatriates of a large Danish corporation and their families living in the same compound in Saudi Arabia. They shared their spare time and the expatriates had the same working hours in the same subsidiary. Results show that a Danish national group was established and maintained. This in-group dominated life in the compound and at work it may have contributed to the perceptual bias and discriminatory behaviour demonstrated by the Danish expatriates in their management of the foreign national employees. Implications of these findings are discussed in detail.     

When the going gets tough: the influence of expatriate resilience and perceived organizational inclusion climate on work adjustment and turnover intentions

Abstract

Despite the strong evidence for the beneficial influence of resilience for employee stress resistance in domestic settings, the construct has not received much attention in the expatriation literature, where stress is considered a major factor for expatriates’ poor cross-cultural adjustment and turnover. Drawing upon conservation of resources theory, the present study examines resilience as an antecedent of expatriate work adjustment and turnover intentions. Furthermore, this study investigates the moderating role of perceived organizational inclusion climate as a resource-protecting organizational factor. Results from a survey of 175 expatriates in South Korea indicate that resilience is positively related to expatriate work adjustment and that these positive effects are more pronounced when expatriates perceive their organizational climate to be highly inclusive. Furthermore, findings suggest that work adjustment mediates the effects of resilience on turnover intentions and that this mediation is moderated by a perceived organizational inclusion climate. Implications for theory and practice are discussed.     

Job factors and work outcomes of public sector expatriates

While the literature on private sector expatriates is burgeoning, research on public sector expatriates is scant, despite their increasing numbers. This is unfortunate, as these two groups of expatriates may face different work conditions at their foreign assignment. The target group for this study was the US Department of Defense administrators located at US embassies around the world. Results showed that the time expatriates had spent in their current location had a positive association with both work adjustment and work effectiveness. So did role clarity, which also had a positive association with job satisfaction, making it a more important job factor than role conflict, role overload or role discretion. Although role clarity may have a similar impact on work outcomes of expatriates, both in the private and public sector, the findings regarding role conflict and role overload may constitute a discrepant outcome for the two groups. There may also be a difference between the two categories of expatriates with regard to role discretion. Implications of these findings are discussed in detail.     

The antecedents of overseas adjustment and commitment of expatriates

This study investigates the impact of corporate entrepreneurship, work role characteristics, emotional intelligence and locus of control on the adjustment and commitment of expatriates. Using data from 152 expatriates working in the Taiwanese subsidiary companies in China Mainland, structural equation modelling results indicate that work role characteristics is the most significant predictor for the adjustment and commitment of the expatriates. Emotional intelligence only has impact on commitment. External locus of control has a positive impact on the adjustment, but a negative impact on the stay commitment. The conceptual and empirical contributions of this study as well as the managerial implications are discussed.     

Strangers in a strangle land: expatriate paranoia and the dynamics of exclusion

Expatriates do not all adapt equally well to new conditions and this may be costly to their mental and physical health and expensive for the organizations for which they work. In this phenomenological investigation of expatriate adjustment, identity confusion is seen as central to intercultural discomfort. Many expatriates experience anxieties and mild to serious paranoia and believe that their hosts are plotting against them and making life difficult for them. These beliefs are seen in part as rational responses to the perceived threats, which the host culture may pose to the identity of expatriates     

Not all expatriates are the same: non-traditional South Korean expatriates in China

Non-traditional expatriates, those expatriates whose assignments tend to be shorter, involve specialist work and often do not involve families relocating, have not been the subject of sustained research. What we do know about this group of expatriates has been mainly derived from research on Western multinational enterprises (MNEs). The current study explores the trend towards, and the management of, these non-traditional expatriates in South Korean MNEs operating in China. Using a qualitative case study approach involving in-depth, semi-structured interviews with expatriates and local managers, this study reveals that the use of non-traditional expatriates has been on rise in the sample MNEs and that they undertake similar roles to the long-term expatriates including control, problem-solving, management development and knowledge transfer. This shift towards non-traditional expatriation has been brought about by the decreased need for long-term assignments and the desire to gain more organizational flexibility. We conclude that such changes represent a strategic response to the longer term issues surrounding traditional expatriates such as family, career and expatriate failure. Such a shift is not without problems as the research found that there was a lack of formal recruitment and selection processes and that training for non-traditional expatriates was limited.     

East meets West: the case of Polish expatriates in the UK

This paper attempts to redress the balance in research on expatriation by exploring the experiences of an under-researched group of expatriates in an under-researched destination. Although there has been an increase in research on the adjustment of expatriates, the focus of IHRM research has, to date, tended to view the expatriation process through a narrow lens, emphasising the role of managers from affluent ‘Western’ countries working in less affluent countries. The growing numbers of multinationals and therefore expatriates from other countries means that the research agenda must be broadened, in this case to the experience of Poles in the UK. By focusing on expatriates from a former socialist economy we highlight the differing motives and experience of adjustment that they face. We show how the economic and social benefits of this East–West transfer can be a powerful motivating factor and may override adjustment difficulties. Furthermore, the analysis of East to West European expatriate transfers, from less to more developed nations, contributes to and widens the range of parent and host countries studied within the realm of expatriate adjustment.     

The impact of on-site mentoring on expatriate socialization: a structural equation modelling approach

While the literature on expatriate adjustment has focused on the importance of back-home mentors and their instrumentality for future career advancement, this research explores the importance of on-site mentors for the effective socialization of expatriates into their current overseas assignments. Using a sample of 179 expatriates located in nineteen countries, this paper presents a structural equation model illustrating the relationships among mentoring received, expatriate socialization and socialization outcomes. Amount of mentoring received positively impacts on expatriate socialization, which in turn positively influences job attitudes, intention to finish the expatriate assignment and expatriate understanding of global business issues. Using Hofstede's typology of national cultures, this research also suggests that the international context of the overseas assignment affects how much on-site mentoring expatriates receive. Specifically, expatriates are more likely to receive mentoring in small power distance, weak uncertainty avoidance and individualistic cultures.     

中国跨国公司员工社会资本对外派适应的影响研究

理论界从社会资本视角探讨外派适应的研究仍处于探索阶段。本文在回顾相关文献的基础上,首先,构建了中国企业外派人员社会资本对外派适应影响的理论框架;其次,采用问卷法进行调查,获取255份有效问卷;再次,采用探索性因素分析、验证性因素分析和层次回归等多种统计方法对这些问卷进行,结果显示,外派人员与东道国居民的工具性关系对一般适应和互动适应有显著正向影响,在工作适应中,仅外派人员与母国其他外派人员的情感性关系发挥显著作用;最后,根据研究结论,本文提出相应的建议,希望能为跨国公司外派实践提供帮助。     

Organizational expatriates and self-initiated expatriates: who adjusts better to work and life in Japan?

Expatriates are often presented in the cross-cultural adjustment literature as a homogeneous, broad population. However, recent research that makes a distinction between organizational expatriates (OEs), those who are dispatched by their home companies to international posts, and self-initiated expatriates (SIEs), those who themselves make the decision to live and work abroad, has identified differences between the two groups. The present study compares the cross-cultural adjustment of these two groups of expatriates. Survey results of 179 expatriates in Japan show that SIEs are better adjusted to general aspects of their host country and interactions with host-country nationals than OEs. Suggestions for practice are provided.