Employee perceptions of performance appraisals: a comparative study on Indian banks

Performance appraisal is the most critical human resource practice and an indispensable part of every organization; however, the practice continues to generate dissatisfaction among employees and is often viewed as unfair and ineffective. Indian banking sector is one of the biggest and fastest growing financial service sectors. The post-liberalization era has witnessed significant changes in the structure and operations of banks operating in India. Arrival of new private and foreign banks has given a cause to public sector banks to be more competitive, effective and innovative in their approach. Past researches have compared public and private sector banks and have indicated that new private sector banks are outscoring public sector banks in terms of technical and economic efficiency parameters. However, no study could be found that compared public and private banks in India on fairness perceptions of performance appraisal system. Therefore, this research studied the differences between public and private sector banks with respect to perception of fairness of the performance appraisal system and performance appraisal satisfaction. Perception of fairness of the performance appraisal system has been studied through nine factors. The study used independent samples t-test and qualitative analysis to study the mean differences between the two banks. Results indicated that private sector bank employees perceive greater fairness and satisfaction with their performance appraisal system as compared to public sector bank employees.     

Performance appraisals and discrimination suits: Do courts pay attention to validity?

Performance appraisals have been reviewed by courts when there is an allegation they were used in a discriminatory manner. This article evaluates several federal court cases where performance appraisals were at issue. This analysis leads to the conclusion that courts give very little direction to employers and employees as to whether a particular type of performance appraisal system will withstand judicial scrutiny.     

Performance appraisals and job satisfaction

The research in this article is focused on formal performance appraisals (PA), one of the most important human resource management practices in firms. In detail, the study analyzes the effect of PAs on employees’ overall job satisfaction. We are able to differentiate between appraisals that are linked to monetary outcomes, such as bonus payments and promotions, and appraisals that have no monetary consequences. Building on a representative, longitudinal sample of around 10,500 German employees, we apply fixed effects regressions that allow us to more closely estimate the causal effect of appraisals on job satisfaction compared to previous cross-sectional studies. We find a significantly positive effect of PAs on job satisfaction, which is primarily driven by appraisals linked to monetary outcomes. The results demonstrate that PAs linked to monetary outcomes are a powerful HR management tool that is appreciated by employees. Furthermore, we explore the moderating effects of personality traits (Big Five, locus of control) on the relationship between PAs and job satisfaction. The results show that if tangible benefits cannot be provided or are not tied to the assessment procedure, the use of appraisals with no monetary consequences can be detrimental for open-minded and self-determined employees, as appraisals could then potentially raise expectations that are not fulfilled. Theoretical and practical implications of these results are discussed.     

绩效管理中的矛盾冲突与解决对策

文章对绩效管理中的各种矛盾与冲突进行了分析、归纳,并从多个层面对矛盾冲突的产生原因进行了深层次的剖析,提出了解决矛盾冲突的方法与对策,对企业绩效管理实施效果的改进有一定的借鉴意义。     

传统绩效考评方法及其创新

文章系统地对传统的绩效考评方法作了描述、评价,并依据中国传统文化中的整体思维提出了一种综合的思维方式运用于绩效考核方法中。     

The role of performance appraisals in motivating employees

Workers' rewards and career perspectives often depend on how their supervisors perceive their performance. However, evaluating a worker's performance is often difficult. We develop a model in which a worker is uncertain about his own performance and about his supervisor's ability to assess him. The supervisor gives the worker a performance appraisal aiming to affect both the worker's self‐perception and his own credibility in assessing the performance. We examine how performance appraisals affect the worker's future performance. Our model's predictions are consistent with empirical findings. Supervisors give, on average, “too” positive appraisals, and both positive and negative feedback can (de)motivate workers.     

运用PDCA循环改进绩效考核的方案设计

绩效考核是企业经营管理的重要内容之一。本文指出了当前企业考核中普遍存在的问题，并将绩效考核作为一种系统管理工具。结合PDCA循环思想，提出了创建有效考核的一系列措施。     

The influence of independent self-construal on rater self-efficacy in performance appraisal

This paper extends current knowledge on the use of performance evaluations in organizations by investigating the influence of self-construal on rater self-efficacy. Results from a survey completed by 105 experienced managers indicate that independent self-construal is related to various dimensions of rater self-efficacy. Moreover, experience with appraisals was found to moderate these relationships. The implications of these findings for the research and the practice of performance appraisal are discussed.     

专线运输绩效考核研究

为了考核专线运输绩效,提高公司经营效率,在分析专线运输绩效指标体系的前提下,建立了基于层次分析法和模糊评价法的绩效考核模型,该模型为专线运输的绩效考核提供了一个更为科学、合理的方法。     

物流绩效的模糊综合评价

本文分析了物流绩效评价的重要性和迫切性,根据物流绩效评价的要求和特点构建了物流绩效评价指标体系,并且采用模糊综合评价方法对物流绩效进行科学有效的评价。     

基于360°绩效考评方法的灰关联评价

基于360度绩效考评的有限性,针对360度绩效考评"小样本"贫信息"的特点,通过建立一个虚拟企业员工考评体系,用层次分析法确定各考评指标权重,采取灰关联分析法进行排序,得到被考评者的绩效优劣顺序,使360度绩效考评更好地发挥效用。     

The stigma of obesity and discrimination in performance appraisal: a theoretical model

We propose a theoretical model to study the effect of obesity stigma on performance appraisal. The model draws from the appraisal, obesity, stigmatization, and prejudice literatures to examine three sets of factors: individual factors in the appraiser(s) and the obese appraisee; factors in performance appraisal; and contextual factors. According to the model, these factors make it easier or harder for obesity stigma to affect the performance appraisal of obese employees, potentially biasing the process and resulting in discrimination. While examining the interplay of forces that facilitate or inhibit the expression of obesity stigma in the affective, cognitive, and behavioral responses of appraisers, we introduce the concept of ‘aversive weightism’. This concept enhances understanding of the tensions between the ethos of objectivity in performance appraisal and the deeply rooted, often unconscious influences of societal prejudice and stigma against obesity. We conclude with implications for research and practice.     

International performance appraisal practices and approaches of South Korean MNEs in China

International performance appraisal of multinational enterprises (MNEs) in foreign subsidiaries has received inadequate research attention. The current study investigates the international performance appraisal practices, including procedures and methods, criteria and feedback, of South Korean MNEs in China and the extent to which these practices are localized or/and ethnocentric. Results of analyzing the in-depth interviews with local and expatriate managers show South Korean MNEs tend to adopt an ethnocentric approach to managing performance appraisals for expatriates and an integrative approach for host country-nationals by transferring their home appraisal practices to their Chinese subsidiaries. These approaches can be attributed to relative strength effects, i.e. the relative economic strengths and contextual differences between China and South Korea. This study adds to the knowledge base of how MNEs manage performance appraisals in their foreign subsidiaries.     

SMART原则在高职院校科研绩效考核内容设置中的应用

科研绩效考核既是高职院校科研管理工作的组成部分,也是贯穿科研管理全过程的重要支柱。目前高职院校的科研绩效管理普遍存在考核内容单一、缺少导向性、重量不重质等问题,未能充分体现科研绩效管理应有的作用与价值。为此,本文参照绩效管理中的SMART原则,对高职院校的科研绩效考核内容进行系统设置。     

地方政府门户网站地区营销绩效实证分析——以15个副省级城市为例

随着我国城市化不断深入发展,城市经营日益重要,利用政府门户网站进行地区营销成为快捷、高效和低成本的方式之一.遵循服务导向的原则,从网站目标顾客的角度出发,针对信息服务、互动服务和实质性政务办理服务等构建了评价指标体系,并用内容分析法对我国十五个副省级城市的政府门户网站进行了绩效评估,最后采用非参数检验和回归分析等手段进行了进一步的实证研究.     

中职德育课成绩评定体系的构建

本文对构建多元的中职德育课学生成绩评价体系进行了探索,力图建立较合理的中职德育课学生学业评价体系,帮助学生健康成长,达到德育课的教学目的。     

Using explanations to manage impressions of performance appraisal fairness

Based on the post hoc sorting of the narrative comments given by supervisors of their subordinates' performance, four major substantive categories of performance explanations emerged. Explanations focusing on the meritorious aspects of performance were typically used to explain high ratings, and apologies typically accompanied the administration of low ratings. Average ratings typically received no explanation. Perceived as fairest were ratings that enhanced the subordinate's self-image. The present results demonstrate the importance of explanations in enhancing perceptions of fairness.     

The effect of procedural justice in the relationship between charismatic leadership and feedback reactions in performance appraisal

In this study, the relationship between procedural justice, charismatic leadership and feedback reactions (i.e. perceived feedback utility and feedback accuracy) is investigated. We conducted both regression analyses and path analyses (n = 299) to establish whether there is a moderating or mediating effect of charismatic leadership in the relationship between procedural justice and feedback reactions of teachers. Our results indicate there is a mediating effect of charismatic leadership. This demonstrates that besides the appraisal system, charismatic leadership is important for feedback reactions. Hence, supervisors should take into account that they have an important function to fulfill when conducting performance appraisals and not see performance appraisal as just another perfunctory system in human resource management.     

探索事业单位年度绩效考核办法

绩效考核是事业单位人事管理工作的重要组成部分,完善的绩效考核制度是进行有效薪酬管理的前提条件。本文从本单位实际出发,提出绩效考核在实际操作中的一些建议。