Affective networks,informal ties,and the limits of expatriate effectiveness

Expatriate effectiveness research has so far rarely taken into account the influence of social networks on expatriate performance and adjustment. Likewise, antecedents of social networks remain poorly understood. We fill this research gap by exploring the situation of expatriates in South Korea. Based on expert interview data, we have discovered seven antecedents critical to expatriate effectiveness. Most antecedents hinder expatriate effectiveness due to the expatriates’ inability to become a part of so-called Yongo networks, a distinctive type of social tie in South Korea that is to a great extent determined by birth. As a consequence, it is in particular expatriates’ relational performance and interaction adjustment that is negatively influenced by Yongo. Based on the South Korean case, this study advises future research to more deeply study the nature and characteristics of the local social context, in particular affective ties, and extend research on expatriate effectiveness in this important dimension. Finally, we discuss practical implications important for multinational corporations and provide suggestions on how to better cope with exclusive informal social networks while on an assignment abroad.     

Cultural intelligence as a predictor of expatriate adjustment and performance in Malaysia

This research tests the linkage between cultural intelligence, expatriate adjustment to the host country's environment and expatriate performance while on international assignments. The investigation is carried out with data from 134 expatriates based in multinational corporations in Malaysia. The results highlight a direct influence of expatriates’ cultural intelligence on general, interaction and work adjustments. The improved adjustments consequently have positive effects on both the expatriates’ task and contextual performance. The research findings have implications for both international human resource management (IHRM) researchers and managers.     

Perceptions of task cohesiveness and organizational support increase trust and information sharing between host country nationals and expatriate coworkers in Oman

Information sharing between expatriate and host country national (HCN) employees is strategically significant. In a sample of Omani HCNs, we hypothesize and find that perceiving task cohesiveness is positively associated with HCNs’ willingness to share information with expatriates and that trust mediates this association. In addition, perceiving organizational support strengthens the relationship between expatriates’ task cohesiveness and HCNs’ trust, whereas interpersonal similarity has no influence. This research highlights important ways in which trust and information sharing may be encouraged, and that HCN–expatriate interpersonal similarity is less important to building trust when more diagnostic cues are available.     

The expatriate myth: Cross-cultural perceptions of expatriate managers

Expatriate managers work alongside increasingly sophisticated and experienced local managers in many parts of the world, yet few researchers have examined the dynamics of the relationship between expatriates and local managers, or the attitude of local staff to their expatriate colleagues. This article seeks to redress this by reviewing existing research, and by drawing on the perceptions of Singaporean managers, highlights the tensions between local and expatriate managers and reflects some of the issues faced by multinationals who continue to employ expatriates in countries where there is sufficient indigenous management talent.     

How to talk to an expatriate

ABSTRACT

Fueled by increasing global mobility, there is an ever-growing need for expatriates. This increasing demand poses many challenges for organizations to motivate their employees to successfully complete international assignments. This study addresses this issue by offering a new perspective on how effective leader communication may serve as a tool to increase expatriates’ cross-cultural motivation and boost their chances of success. All three dimensions of motivating language are proposed to have the ability to enhance an expatriate’s cross-cultural intrinsic motivation, as well as his or her cross-cultural self-efficacy. The implications of the framework, as well as future research, are discussed.     

How host organizations prepare for and learn from expatriate assignments

This article reveals what goes on inside host organizations prior to and during expatriate assignments. On the basis of analyzing organizational documents and conducting 43 interviews with host country nationals (HCNs) and expatriates in 30 Vietnamese organizations that host external foreign assignments, we provide a detailed account of HCNs' experiences and unearth sophisticated preparation and management activities designed to maximize these organizations' learning. We depict what we call “a host organization lifecycle” and extract five lessons: (a) host organizations prepare carefully in advance to learn as much as possible from expatriates; (b) HCNs experience quite dramatic adjustments and burdens during expatriates' placements; (c) mutual trust between expatriates and HCNs is a prerequisite for HCNs' learning; (d) most of HCNs' learning occurs informally via interactions with expatriates or observing how they work; (e) host organization managers actively manage HCN–expatriate relationships. Our findings outline a “wish list” of practices that expatriate‐using organizations could consider deploying for expatriate assignments that focus on the benefit of the host organization' development.     

Exploring expatriate adjustment through identity perspective

This study reveals multifaceted identities experienced by corporate expatriates and how these identities are related to expatriate host country work and non-work adjustment. Specifically, we take a symbolic interactionism-based identity theory perspective and examine qualitative data from 73 corporate expatriates in China and Japan, revealing an expatriate identity (i.e., identification with being a manager and a foreigner), and a cultural identity (i.e., identification with home and host country cultures) which through identity stability/change are related to the mode and degree of expatriate work and non-work adjustment. Our findings suggest that these identities explain how corporate expatriates shape their new environment to their preferences, instead of adjusting to it.     

Career management of business expatriates from China

Chinese mainland business managers assigned to Hong Kong responded to a mail survey exploring issues on career management. The group of mainland managers was compared with a sample of Western expatriates, mostly from the US, France, and Britain. It was found that the Chinese expatriates had a significantly lower score than their Western counterparts on all the studied individual level career management variables: expatriate career preferences, meeting career goals within the corporation, career development fit, and right career move. Of the corporate level policy variables, corporate expatriate pool and separate expatriate careers also had lower scores for the Chinese than the Western managers. These findings support the behavioral process model of internationalization claiming that internationalization is a matter of learning. Implications of these results for internationalizing Chinese corporations are discussed.     

Culture shock in China?: Adjustment pattern of western expatriate business managers

Currently working on the Chinese mainland, Western expatriate business managers, mainly from the USA, France, Germany, Australia and Great Britain, participated in a mail survey regarding their degree of adjustment which was then mapped over time. The results showed that while the three dimensions of sociocultural adjustment; work adjustment, interaction adjustment and general adjustment, all showed a clear U-curve pattern indicating a typical culture shock experience, no such pattern was displayed in the case of psychological adjustment as measured by their subjective well-being. Implications for Western expatriate business managers on the Chinese mainland and for companies assigning Western expatriates there are discussed.     

The impact of expatriate personality traits on cross-cultural adjustment: A study with expatriates in Japan

While regarded as among the most important factors affecting expatriate cross-cultural adjustment, little focused research with a broad array of personality traits has been conducted. This study draws from the cultural fit hypothesis and the socio-analytic theory to examine the impact of expatriate personality traits through the Multicultural Personality Questionnaire on the general-, interaction-, and work-related facets of cross-cultural adjustment among 181 expatriates in Japan. The results show positive relationships between the personality traits of Open Mindedness and interaction adjustment, Emotional Stability and Cultural Empathy and general adjustment, and Social Initiative and work adjustment.     

Expatriate management: An Australian tri‐sector comparative study

This article outlines research into the scope of the management practices of Australian private, public, and nongovernment sector organizations with respect to the selection, preparation, management, and repatriation of expatriates. The research also ascertains how important each of these aspects is considered to be in contributing to the success of expatriate assignments. Results indicate that the management practices of the nongovernment sector organizations are broader in scope than those of organizations in the other two sectors. Nongovernment sector organizations are more inclusive of families throughout the expatriate assignment. The importance of these four aspects in contributing to the success of an expatriate assignment is acknowledged by respondents in all sectors. © 2001 John Wiley & Sons, Inc.     

Transformational learning experiences of international development volunteers in the Asia-Pacific: The case of a multinational NGO

While most MNE activity in Asia and the Pacific focuses on rapidly developing and newly industrialized economies, multinational NGOs have for decades provided important financial, human and social capital to poorer nations in the region. Our study examines the learning experiences of a sample of expatriate volunteer workers deployed by the Asia-Pacific's largest international volunteer agency. Our field research shows that, when compared to a control group, the expatriates’ learning was unique in terms of context, process and outcomes. Notably, expatriates experienced learning outcomes that were more frequently transformational, involving fundamental changes to their values, perspectives or assumptions.     

Career interrupted? The case of the self-directed expatriate

This paper examines the role of individual agency and the perceived value of international experience for self-directed expatriation as an increasingly common career choice. Drawing on a study of British expatriate academics, it reports that themes relating to both agency and structure come into play. Although individual desire for adventure, life change and family concerns were key incentives to expatriate, participants believed that their subsequent international experience would provide a distinct advantage in the academic marketplace. The internationalization of higher education was a key theme in these perceptions. The paper also presents practical recommendations regarding expatriate academics and other self-directed expatriates.     

Expatriates as influencers in global work arrangements: Their impact on foreign-subsidiary employees’ ESOP participation

Employee stock-ownership plans (ESOPs) offered by multinational enterprises (MNEs) present an attractive investment for employees. Puzzlingly, participation rates are often low, raising the question what drives ESOP participation on a global scale. Grounded in the knowledge-based view of expatriate research, we build on the notion of expatriates as implicit knowledge transferors within MNEs. We hypothesize a positive effect of expatriate ESOP participation on subsidiary-employee ESOP participation, which is even higher when a subsidiary-employee’s distance toward the program and the firm is greater. Empirical results confirm our hypotheses suggesting that expatriates can be a mechanism to bridge the distance within MNEs.     

Unpacking the “skill – cross-cultural competence” mechanisms: Empirical evidence from Chinese expatriate managers

International management (IM) literature identifies several important skill sets (namely, self-maintenance, perceptual, interpersonal, language and communication skills) that are important for expatriates’ cross-cultural management. However, how skills influence each other and work synergistically towards expatriate competence has not been well examined. Based on the theoretical perspectives of learning, social dynamics and the IM stream, we develop an integrative model to investigate the joint effects of skills on cross-cultural competence (CCC), by surveying and interviewing Chinese expatriate managers. We find that self-maintenance skills, interpersonal skills, and language skills do not relate to CCC directly, while perceptual skills contribute to CCC mainly through communication skills. Our study demonstrates that competence goes beyond understanding local culture and lies in the ability to effectively interact and communicate within the host context. This study contributes to expatriate literature not only by revealing the skill – CCC mechanisms, but also by extending knowledge into an emerging market context which provides theoretical and practical guidance for competence-building of expatriates from China.     

Expatriate return on investment in the Asia Pacific: An empirical study of individual ROI versus corporate ROI

The return on investment (ROI) from international assignments is a crucial aspect of expatriate management. The literature has taken a mostly organizational perspective of this important phenomenon, with little attention to the ‘individual ROI’ expatriates gain when undertaking an assignment. Especially lacking is research on expatriate ROI in the Asia Pacific region. Based on interviews with 31 long-term expatriates in 10 Asian countries, we use psychological contract theory to examine (1) how ‘individual ROI’ acts as a key driver of ‘corporate ROI’ and (2) the challenges and opportunities that expatriation in the Asia Pacific presents to individuals and organizations.     

Combining interpretivism and positivism in international business research: The example of the expatriate role

We illustrated how multi-paradigm research that combines the phenomenological interpretive and the positivist paradigms in sequential studies helps problematize questionable assumptions in international business research. While observing the phenomenological principle of epoché (i.e., suspension of researchers’ pre-conceived categories), we interpreted accounts of their lived experience amongst expatriates working in foreign subsidiaries. A follow-up positivist study further led us to conclude that, unlike Edström and Galbraith's (1977) reasons for an international assignment, expatriates hardly see themselves as headquarters’ control agents, but as dual agents in charge of balancing both headquarters and subsidiary's interests.     

Dimensions of expatriates adjustment in distant subsidiaries: A field study of a sub‐Saharan African institutional distance

The aim of this study is to investigate the determinants of expatriates’ adjustments in distant and complex multinational subsidiaries. Using the institutional theory as a basis for expatriates’ assignments in complex subsidiaries, the work employed a sequential mixed methodology of data collection. An in‐depth face‐to‐face interview with 21 senior expatriate executives and a quantitative survey of 204 expatriates working in various multinational subsidiaries in Ghana served as data for the work. Consequently, a structural equation modeling (SEM) and a content analysis were the basis of the data analysis. Findings showed host country culture plays a significant role in determining expatriate adjustment in distant subsidiaries. Findings also showed expatriates’ competence in cross‐cultural communication significantly determines expatriates’ adjustment in distant subsidiaries. The work recommends an intensive training of expatriates in cross‐cultural communication and host cultural values and behaviors for international assignees.     

Subsidiary knowledge flow strategies and purpose of expatriate assignments

Although a general association between the role of international assignees and knowledge transfer has been noted in the international human resource literature, very little is known on how subsidiary knowledge flow strategies influence the purpose of expatriate assignments. Building specifically on Gupta and Govindarajan’s typology of subsidiary knowledge flow strategies and Hocking’s expatriate assignment purpose, we examine the link between subsidiary knowledge flow and the purpose of expatriate assignments using a mixed method approach. Combining survey data and qualitative interviews from 156 subsidiaries in the service and manufacturing sector in Malaysia and Singapore, we find that subsidiaries with divergent strategic roles have different knowledge flow strategies, thus leading to different purposes of expatriate assignments.     

Do as the large enterprises do?: Expatriate selection and overseas performance in emerging markets: The case of Taiwan SMEs

This study investigated the less explored expatriation practices of small- and medium-sized enterprises (SMEs) in emerging markets. Data for 133 Taiwan SMEs operating in Malaysia and Vietnam revealed that four personality traits of expatriates, i.e., control ability, independence, openness and social ability exert significant influences on overseas performance given that different types of performance require different of expatriate competency. Analytical results also indicated that the widely perceived influence of the favorable evaluation of the expatriate by top managers does not impact the overseas performance of expatriates. Further, the expatriate practices of Taiwan SMEs vary depending on cultural differences between the home country and host countries. Taken together, the findings of this study have valuable implications for both academicians and practitioners in international management.