A comparison of qualitatively and quantitatively driven analytic procedures of psychotherapeutic group sessions with deviant adolescents

The present paper deals with the therapy-related change in a group of deviant adolescents attending a therapeutic facility. The main issue of two studies reported here is to identify pattern of changes through different methods. The paper describes how the mixing of two different types of analysis may yield a more complex and complete view of the data. The analyses were performed at the same time: the first part (study 1), which was of a clinical–quantitative nature, involved picking out changerelated features through the analysis of the frequency of lemmas in the content of the sessions; the second part (study 2) had a qualitative orientation and traced the pattern of narrative themes in the sessions during the course of time. In both studies, the same data were analyzed at the same times, though each study adopted a different approach. While both approaches focused on change, the results brought out different aspects: the study that adopted the quantitative/clinical approach highlighted changerelated problems and proposed an explanation in terms of the “deviant peer effect”; by contrast, the qualitative study underlined the possibilities offered by change and viewed therapeutic change in terms of the shift in narrative themes from the detachment and lack of responsibility initially shown by the youths towards progressive maturation that may have been due to the efficacy of the therapy. The discussion of results brings us to consider the fuzzy set approach for future research into the field of criminology and group therapy. In conclusion, the paper shows that looking at the same data through two different methodological “lenses” yields different, and only apparently contradictory, conclusions.     

The Continuity–Change Duality in Narrative Texts of Organizational Identity*

abstract This paper focuses on how continuity and change are managed discursively in narrative texts of organizational identity and thus helps move forward the discussion about persistence and change in organizational identity. The study reports on the content, context and authorial elements of the evolving narrative composed by a Canadian bank's senior managers. The analysis indicates that the discursive strategies employed by organizational authors to establish confluence (or simultaneous continuity and change) include the selective reporting of elements from the past, present and future, the juxtaposition of the ‘modern and attractive’ with the ‘outdated and undesirable’, the persistent use of expansive labels that allow the addition and subtraction of meanings attached to the labels, and the importation of selected themes from the wider macro‐discourses. In keeping with the view that organizations are plurivocal, evolving narratives of the organization in the business press are also presented. These narratives contribute themes that are at times concordant with senior managers’ accounts and thus confirm the value of the changes in identity elaborated by management; at other times, press accounts are discordant with senior managers’ narratives and provide alternative evaluations of the changes. The paper concludes with reflections on the indeterminacy of both organizational identity – for the texts that constitute it remain open to multiple readings and to subsequent re‐writing that continually destabilize it – and the narrative research enterprise that falls short of providing comprehensive and incontrovertible accounts of the voices that constitute organizations.     

The Evolving Narratives of Public Management Reform

Abstract

This paper compares five key UK public management reform white papers spread over a period of 41 years. It adopts a narrative approach to analyse the scope, dominant themes, proffered solutions, evidence base, key assumptions and style and presentation of these core documents. This longitudinal narrative framework reveals both changes and continuities in UK reform rhetoric. The UK has now experienced four decades of unceasing administrative reform, and has often claimed to be a world leader. This paper offers an original analysis of the official story of this epoch.     

Discourse and Audience: Organizational Change as Multi-Story Process

abstract    This article is critical of monological research accounts that fail to accommodate polyvocal narratives of organizational change, calling for more fully informed case studies that combine elements of a narrative approach with processual/contextual analysis. We illustrate how contrasting versions of the same change event by different stakeholders and by the same stakeholder for different audiences, raise theoretical and methodological issues in the analysis and presentation of data on organizational change. Our argument is that research narratives (that seek to develop understanding of change processes) are necessarily selective and sieved through particular discourses that represent different ways of engaging in research. They are authored in a particular genre and written to influence target audiences who become active co-creators of meaning. Organizational change viewed from this perspective is a multi-story process, in which theoretical accounts and guides to practice are authored consistent with pre-selected narrative styles. These, in turn, are purposefully chosen to influence target audiences, but this subjective crafting is often hidden behind a cloak of putative objectivity in the written and oral presentations of academic research findings.     

Rhetorical History as Institutional Work

Rhetorical history has emerged as a useful theoretical construct that bridges the long recognized gap between historical and organizational scholarship. Despite its growing popularity, the precise nature of rhetorical history as a construct, its scope conditions, and its utility in resolving critical issues in historical organizational analysis remains unclear. This paper addresses these issues. We define rhetorical history and contextualize the construct by elaborating its relationship to associated concepts like collective memory, rhetoric, and narrative. We ground the construct by reviewing literature that has applied rhetorical history in both theory and empirical research. Our inductive review identifies four recurring themes in which rhetorical history is used to construct perceptions of; (a) continuity and discontinuity, (b) similarity and difference, (c) winners and losers, and (d) morality and immorality. We conclude with a discussion of how rhetorical history is an essential mechanism of institutional work.     

A narrative networks approach to understanding coordination practices in emergency response

This paper examines coordination practices in emergency response by adopting a narrative networks approach (Pentland & Feldman, 2007). We apply this approach in the analysis of qualitative data collected in an empirical longitudinal study (2003–2006) of emergency response across a geographical region of Greece. We provide an in-depth narrative analysis of two different emergency incidents and the efforts to coordinate those. The paper concludes with the implications of using a narrative networks approach for understanding the temporal and situated nature of coordination, while placing emphasis on the performativity of coordination practices.     

The communicative constitution of IT innovation

This paper contributes to studies of IT innovation, by approaching discourse and technology not as alternating causalities of change, but rather as constitutive to processes of change. Drawing on a communicative constitution of organization (CCO) perspective, the paper provides an analysis of oral and written evidence on innovations in the English National Programme for IT (NPfIT) from 1998 to 2011. The paper makes two key contributions to the literature. First, it offers a longitudinal empirical understanding of how IT innovation is constituted in the triadic relationship between human and nonhuman actors, and the narrative texts in which the delegation between the first two occurs. The paper explores the implications of this renewed understanding of IT innovation for IS research in sociomateriality. Second, the paper contributes to CCO-informed research by adopting a methodological approach that draws on both a historical analysis of the constitution of material objects in specific narrative texts and a rhetorical analysis of communicative actions. The paper explores the methodological implications of this approach for addressing the challenge of understanding the scaling-up of micro communicative actions to macro actions towards the constitution of IT innovation.     

《长恨歌》的叙事视角转换及其作用

不同的叙事视角具有不同的功能。在白居易的《长恨歌》中,叙事视角呈现出由第三人称全知叙事逐渐向人物叙事转换的趋势,在这个过程中,由于两种视角功能各不相同,使诗歌的主题出现了由批判讽刺向同情惋惜的转移。而叙事视角转换的推动力,则来自“人”在叙事中的核心地位。     

Organizational remembering as a trigger for cultural change: Exploring the episodic memories of a financial scandal

Organizational memory research has developed from the 'storage bin' model of memory towards emphasizing collective remembering. We advance this view by proposing organizational remembering not just as the process of evoking past events to reproduce traditions but also as a projection into the future using imagination. Empirically this is illustrated through the qualitative analysis of 27 episodic interviews with employees of a global financial institution, documents and the media coverage of the organization’s involvement in two well-publicized financial scandals. We explore the impact of the episodic memories of those events on employees' readiness for the cultural change programme launched by management after the scandals. The analysis shows how the negative media coverage of the organization generated a powerful dis-confirmation of its working practices among employees and how this was amplified by the strong emotional reactions remembering those events provoked. Management used both to re-frame the past in a narrative used to increase receptiveness to change. Yet the past was brought differently into the present by different organizational groups depending on the future each group imagined, counteracting the impact of the generic management narrative. The findings illustrate the collective, emotional and imaginative qualities of organizational remembering and provide new insights into the process of cultural change through the lens of memory showing how while memories may be shaped by management to respond to crisis, they can also become part of prospective and transformative change processes.     

Mediating ambiguity: Narrative identity and knowledge workers

Drawing on Paul Ricoeur's approach to narrative identity and a longitudinal case study of a graphic design firm, this paper explores identity work provoked by organisational changes for one group of knowledge workers, graphic designers. The approach to identity work developed in this paper illuminates how these knowledge workers use narrative to mediate between social and personal identities during a period of significant organisational change. The narrative identity approach, derived from Ricoeur, embraces the multiplicity, complexity and potential contradictions encountered by knowledge workers facing threats to their personal identity. In addition to developing Ricoeur's thinking to understand identity work in an organisational context, the impact of organisational change for knowledge workers is highlighted for practitioners.     

Schumpeter and new technology based firms: Towards a framework for how NTBFs cause creative destruction

Although Schumpeter’s “creative destruction” has become something of a buzzword, the theoretical underpinnings of his theory are largely missing from the recent literature on technological change. This paper explores the link between technological change and creative destruction, with particular attention being paid to the role of new technology-based firms in bringing this about. Recurring themes in the technological change literature are examined. These show that the phenomenon of dominant firms failing due to the introduction of a new (disruptive) technology is creative destruction in action. NTBFs are the most common introducers of disruptive technologies and a leading driver of creative destruction.     

An application of co-word analysis and bibliometric maps for detecting the most highlighting themes in the consumer behaviour research from a longitudinal perspective

This article presents an application of a bibliometric and visual study of the research carried out on a social science subfield, concretely the consumer behaviour research (CBR), from a longitudinal perspective (period 1966–2008). The study combines performance analysis and science mapping for detecting and visualizing conceptual subdomains. Quantitative and qualitative measures are used in order to identify the most prominent themes. Quantitative data are used to put together very related concepts (themes or clusters of topics), while qualitative indicators (as those based on citations) are used to measure the quality and/or impact of the detected themes. The study also uses bibliometric maps to show in a visual way the associations between the main concepts treated by the CBR community. The maps provide insight into the structure of the CBR, visualize the division of the field into several subfields, and indicate the relationships between these subfields. Co-word analysis is the bibliometric technique used to identify the main themes. All this allows us to quantify and visualize the thematic evolution of the CBR. It also helps to both experts and novices to understand the current state of the art of the CBR and to predict where future research could lead.     

Quantitative narrative analysis software options compared: PC-ACE and CAQDAS (ATLAS.ti, MAXqda, and NVivo)

This paper shows how to carry out quantitative narrative analysis (QNA) with different text analysis software (PC-ACE, Program for Computer-Assisted Coding of Events, and various CAQDAS programs, Computer-Assisted Qualitative Data Analysis Software: ATLAS.ti, MAXQDA, and NVivo). QNA is a methodological approach to narrative texts that exploits invariant properties of narrative (namely, a “story grammar”, based on actors, actions, and their attributes) to make a statistical analysis of words possible. In comparing PC-ACE and CAQDAS, the paper leads the reader through the steps involved in setting up a grammar, in data entry, and in data query. A careful comparison of limits and possibilities of the two types of software will allow the reader interested in QNA to make an informed choice between a full implementation of QNA in a specialized but unknown software (PC-ACE) and a limited implementation in any of the widely used and popular CAQDAS programs.     

Human resource management in action. The paradox of participation: Lessons from the tennessee valley authority

The three year Tennessee Valley Authority (TVA) quality of work life experiment was one of eight large scale projects developed by the American Center for Quality of Work Life and assessed by the University of Michigan's Institute for Social Research. The key themes of this research program involved union–management collaboration and employee participation in organizational change. This article presents major outcomes of the experiment, with particular emphasis on the participatory change process that was the central focus at TVA. The implications of participation are discussed in terms of the paradoxes of change, leadership, and process. Based on data from interviews and observation of events throughout the experiment, recommendations are provided for similar quality of work life programs.     

The temporal becoming self—towards a Ricoeurian conceptualization of identity

To enrich conceptually the study of identity work, the paper directs attention to how identity-self constitutes in individuals’ interactions and relationships. By using a narrative approach that includes Ricoeur’s notions of idem and ipse, it elevates temporal dynamics of identity work with reference to the becoming aspect of the individual self in relation to the other. Idem identity denotes sameness and permanence through time and space, and ipse identity concerns selfhood in the sense of change and interrupted continuity. As pointed out, a Ricoeurian conceptualization of identity helps to extend our understanding of practical actions beyond individual character and traits. In consideration of both concordance and discordance in narrative structure, this conceptualization suggests a middle way between stability and variability, refraining us from relying on a narrative that presupposes a linear plot based on a causal-type model of occurrences to construct and maintain a stable and coherent personal identity.     

Schmoller's Method as a Critique and Alternative to Marginalist Economics: a Comment to Louzek

This article comments upon Louzek ( 2011 ) in this journal, claiming that the analysis of Schmoller's method, as evidenced by his practice, allows us to highlight a few themes that are relevant not only in reconstructing his critique of Menger's methodological proposal but also for an extension of such critique to the current mainstream economics.     

Lessons from The Cultural and Political Economy of Recovery

This essay reviews four of the central themes in Emily Chamily‐Wright's The Cultural and Political Economy of Recovery. These themes include: (1) the cultural toolkit, (2) the use of qualitative methods in social science research, (3) polycentricism and disaster recovery, and (4) entrepreneurship in non‐priced environments. Our purpose is twofold. First, to make clear Chamlee‐Wright's contributions to our understanding of disaster recovery. Second, to demonstrate how these themes provide an opportunity for interdisciplinary exchange by blending insights from across the social sciences.     

Accounting for Management and Managing Accounting: Reflections on Recent Changes in the UK

This paper uses data derived from interviews carried out in a number of UK companies to explore the extent to which management concerns are driven by accounting practices, and also how accounting practices are mediated by the views that managers have of the role of accounting. The paper also analyses accounts given by UK managers of the ways in which changes in accounting are being managed. Two specific issues relating to accounting change are examined: (1) the impact of new information technology on accounting change, and (2) the competition between accounting and alternative bodies of expertise as mechanisms for change. In studying accounting in the context of wider organizational change, the paper focuses on a number of distinct, yet related, themes: (1) management accounting’s power to reinvent itself; (2) the interface between management accounting practices and employee empowerment (as one example of ‘new’ management practices); and, (3) contradictions in using management accounting calculi to facilitate the ‘new’ organization.