The making of Labatt ‘Blue’: The quest for a national lager brand, 1959–1971

Abstract

This article examines the creation of a national beer brand in Canada. It analyses the challenges faced by the marketing managers at John Labatt Limited ? one of Canada’s oldest and most successful brewers ? in solving the ‘national lager problem’ (i.e. the inability of Labatt’s ‘Pilsener’ to capture a significant share of the Canadian market). It examines how executives use marketing knowledge to recreate brand identities. It argues that the rebranding of ‘Pilsener’ as ‘Blue’ was successful because Labatt’s managers fashioned a new brand identity that downplayed the ‘ethnic’ heritage of the brand by appealing to a new ‘Canadian’ cosmopolitan modernity.     

Death and re-birth of Alabama beer

ABSTRACT

The article provides a historical overview of Alabama beer production to the first state-wide prohibition in 1909. I discuss the legislative processes, including the second state-wide prohibition, the US national prohibition and repeal, and Alabama's return to local option rule for alcohol sales. The article describes the legal changes of the 1992 Brewpub Act that created the re-birth of Alabama breweries/brewpubs in the early 1990s and discusses the recent legislative changes and issues that have encouraged entrepreneurs to enter the Alabama marketplace.     

Robertson's model: a framework for exploration of World War II conservation consumption policy influence on fashion in the US

This paper studies pertinent materials related to the conservation of textile apparel and textile‐related natural resources that appeared in poster campaign communications published during the Second World War in the US. An examination of World War II poster campaign communications conveying the need for conservation efforts and rationing as communicated to consumers infers the historical context of the era. These poster campaign communications asked consumers to utilize fully of limited resources while maintaining a sense of individuality and trend‐setting creativity and fashion. World War II shortages and allocations influenced fashion innovations in women's apparel in the US. This paper provides a retrospective examination of innovative trends and the various conservation themes associated with women's fashion identify themes used to influence and to inspire Americans to reuse and recycle in support of the war effort. At no other time in history was voluntary textile conservation as prevalent in mainstream American culture as it was during the 1940s. Content analysis reveals reoccurring themes that appeared in the advertisements developed by the War Advertising Council in the 1940s and used in their poster campaign advertisements. Themes and conservation activities identified in their poster campaign communications included

• ? ‘America's New Role as Fashion Arbiters’;
• ? ‘Conserve Time, Money, Materials for National Defense Program’;
• ? ‘War Production Board General Limitations Order L‐85 – Fabric Conservation on Silhouette Dimensions’;
• ? ‘Fashion for Victory’;
• ? ‘Beauty in Peace and War’;
• ? ‘Fabric Conservation’;
• ? ‘Teaching Consumers How to Conserve’;
• ? ‘You're In the War Too’;
• ? ‘Wearing Clothes More’;
• ? ‘Changing Materials for War [Nylon]’.

In addition, print communications were categorized according to Robertson's adoption process model. This study found evidence that supports that Robertson's adoption process model was a useful tool in studying these poster campaign communications relative to Robertson's decision‐making process.     

Beer,brewing, and business history

Abstract

This editorial introduces the eight articles in the special issue on ‘Beer, brewing and business history’. Following the BEERONOMICS conference held at the University of York, 2013, and the subsequent approval of the editorial board of Business History, we received many submissions discussing beer, brewing, and their importance to business history (broadly defined). In this editorial we provide a brief overview of the historical development of beer and brewing; explain the appeal to business historians of the principal themes which have emerged in the historiography of this industry, and provide a short introduction to the articles accepted for publication in this special issue.     

Dodo Lé Là: how consumers promote a local iconic brand in postcolonial creole culture

ABSTRACT

This videography shows how consumers in the Reunion Island (France) promote a local Dodo beer towards an iconic status through their identity work. An alternative approach to Holt’s theorising on iconic brands is taken on two levels. First, the videography contributes by offering a non-American, postcolonial and creole aspect of a brand myth-making, as well as the ‘promotion’ of the brand by the local consumers and multi-ethnic community. Second, the consumers’ voice in citing the brand is examined (Nakassis, 2012. American Anthropologist, 114(4), 624–638.). Based on the findings, the citing of the brand happens in two different ways: when including it into personalised identity narratives and when producing new brand tokens, thus nurturing the brand ontology further.     

Apartheid and business: Competition,monopoly and the growth of the malted beer industry in South Africa

The South African brewing industry experienced enormous growth in the apartheid era, following the lifting of prohibition on the sale of ‘European liquor’ to Africans in 1961. Successive international brewers and local entrepreneurs sought to benefit from increased demand in the 1970s but were unable to withstand competition from South African Breweries (SAB), the dominant player in the industry. A decade of intense competition in the brewing industry ended with the intervention of the cabinet of the Afrikaner Nationalist government. SAB's status as ‘sole supplier to the industry’ remained virtually unchallenged until the demise of apartheid and the end of South Africa's international isolation. The end of apartheid and changes in the global brewing industry brought renewed competition to the South African beer market in the late 1990s and early 2000s.     

Household production of sorghum beer in Benin: technological and socio‐economic aspects

This study evaluated the sorghum brewing microenterprises in Benin with emphasis on the beer quality, the social significance of the product as well as the income generated. Tchoukoutou, the Benin opaque sorghum beer, has important social functions as it fosters the cooperative spirit and remains an ancestral beverage widely used for traditional ceremonies. The manufacturing process consists of malting (soaking, germination and sun drying), brewing (mashing, boiling, filtration) and fermentation. The beer is sour with a pH of 3.2 and contains a relatively high but variable level of solids and crude protein. Most of the consumers appreciate an opaque, sour and pink‐coloured beer. The consumers related many of the beer properties to health effects. Participants can link the perceived qualities of the beer to the grain’s functional properties, and this leads to the classification of the farmers’ sorghum as varieties of top, medium and low quality for brewing. The profits from tchoukoutou production range from 2365 to 17 212 fcfa per month (1 euro = 656 fcfa) for the producers, depending on beer yield and quantity of raw grain transformed. The generated income is used for household needs and part of it is invested in children’s education.     

‘An indispensable luxury’: British American Tobacco in the occupation of Germany, 1945–1948

Abstract

World War II devastated the international markets for British American Tobacco (BAT). This article uses new archival documents to show how BAT successfully navigated political and social obstacles in military-occupied Germany (1945–1948) to become the leading non-German tobacco concern in West Germany. It reveals BAT’s lobbying strategy used a ‘revolving door’ with the British and American occupation administrations and a targeted message that aligned with changing military priorities. This coordinated approach allowed BAT to overcome military resistance to big business, oppose high tobacco taxes, and push for greater foreign tobacco imports. It ultimately helped the company lay foundations for expansion.     

Exploring the system of digitised retail design—flattening the ontology

The objective of this article is to combine the two dominant perspectives of retail design— design and business—through systems thinking and flat ontology, in order to understand the ‘store’ as designed by retail designers in the new digital area. Using an abductive case study of the Danish retail design world, this article connects actors into a system, redefines 'the store’ as an interface between retailer and customer, and attaches the metaphors ‘observed universe’ and ‘extended self’ of owner managers to collectively designed spaces. The implication of the study is a retail design (and business) canvas.The article's practical contribution is clarifying the profession of retail design under the condition of digitised retail, and to present a first step towards a system-based theory for retail design.Managerial contributionThe article redefines the store as an interface affording customers' and retailers’ exchange of product and experiential interaction with the aim of providing adequate revenue.     

Dual career couples: Individual and organizational implications

Since the introduction of the term ‘dualcareer’ family by Rapoport and Rapoport in 1969, an increasingly large body of literature concerning this phenomenon has developed — perhaps in response to the rapid growth of dual-careerism in North American Society. This literature is extremely diverse, ranging from purely ‘academic’ articles in the professional journals of economics, business, sociology, psychology, etc., to ‘self-help’ and ‘trade’ books such as The Two Career Couple by Hall and Hall; to ‘light’ articles in popular magazines such as Redbook, People, Good Housekeeping, etc. This paper reviews this literature and discusses the implications of the dual-career family structure from both the individual and the organizational points-of-view. Specifically, five major topic areas are covered: (1) advantages and disadvantages of the lifestyle, (2) marital satisfaction, (3) egalitarian relationships, (4) the impact of transfers, relocations and living apart, and (5) the employing organization's reaction to and adaption to the phenomenon.     

Vulnerable consumers in the ‘fourth age’: theoretical reflections upon the case of Sandra Bem

ABSTRACT

This commentary reflects upon consumer vulnerability in the ‘fourth age’ through a consideration of the case of Sandra Bem. In doing so, we focus on how Alzheimer’s disease affected Bem’s ability to make decisions and navigate the market to commit suicide. Subsequently, this article reflects upon terror management theory, ‘fourth age’ consumption and self-consciousness to suggest that future studies of degenerative illness are likely to breathe further life into the study of vulnerable consumers.     

Book Reviews

This article will investigate why German business leaders during the 1950s resisted the American lead for advanced management training but instead developed theirvery own model, the Baden-Badener Unternehmergespräche (BBUG). The article explains the origins, set-up and methods of the BBUG; it also analyses the background of the talks' participants during its first decade of existence. In so doing, it provides another viewpoint to the debate on the ‘Americanisation’ of German management in the post-war years.     

How beer created Belgium (and the Netherlands): the contribution of beer taxes to war finance during the Dutch Revolt

ABSTRACT

The present-day border between Belgium and the Netherlands can be traced back to the separation of the Low Countries after the Dutch Revolt (1566–1648) against Spanish rule. The capacity to finance the escalating cost of war determined the outcome of this conflict. As Spain struggled to provide regular pay to its troops, its war efforts were often plagued by mutiny. In contrast, the Dutch Republic managed to raise large sums for its war budgets. As we show in this article, excise taxes on beer consumption were one of the largest income sources in Holland, the leading province of the Dutch Republic. Over the course of the Revolt, Dutch beer taxes brought in the equivalent of 29% of Spanish tax revenues on silver from America. Beer taxes thus played a crucial role in financing the Dutch Revolt which led to the separation of the Low Countries and, eventually, the creation of Belgium.     

From T-Square to T-Plan: The London Office of the J. Walter Thompson Advertising Agency 1919–70

The London office of the American J. Walter Thompson advertising agency was, and still is, one of Britain's most successful. The application of methodical, almost quasi-scientific, advertising planning was at the root of its success. While the Americans dominated London's inter-war activities, the post-war saw increasing assertion of British identity. This came to fruition in the late 1960s when in response to production problems London shrugged off Madison Avenue's ‘T-Square’ and replaced it with its own ‘T-plan’. The evidence for the article is mainly drawn from Thompson's archive and from trade sources.     

Relationship Marketing and the Challenge of Dialogical Interaction

SUMMARY

Our aim in this article is to challenge relationship marketing's hidden monological assumptions, and as a redress, position dialogical interaction at its core. First, we reflect on the common sense of ‘marketing communication’. Next, we clarify the concept of ‘dialogue’. We then comment on the concept of dialogue in markets, building on Karl Popper's idea of an open society, followed by scrutiny of general marketing practice to show that such dialogue is absent. We then consider the potential for marketing to be dialogical in nature. To do this we will make a necessary distinction between informational interaction, communicational interaction, and dialogical interaction. Finally, we draw the conclusion that dialogue is not so much a method of communication but an orientation to it, and consider some implications for marketing theory and practice.     

“To love beer above all things”: An analysis of Brazilian craft beer subculture of consumption

In this article, we describe and analyze the Brazilian craft beer subculture of consumption. We observed that feelings play an important role inside this subculture and used a sociocultural approach to analyze it. Field notes from 9 months of fieldwork at beer festivals, craft beer meetings, and Collective Brassages and 40 interviews with consumers are used as data. “Drink less, drink better” is the subculture’s motto and shows commitment to enjoyment and responsibility as craft beer consumers reject mass-produced beer and antisocial behaviors usually associated with beer drinkers. We differentiated members of the craft beer subculture of consumption according to their commitment to subculture ethos, beer-specific knowledge, experience drinking and making beer, and emotional attachment to craft beer. Craft beer consumers experience different sentiments as their status inside the subculture increases and hard-core members show a religious fervor for the beer that is similar to consumer devotion.     

A Conceptual Model of Political Market Orientation

SUMMARY

This article proposes eight constructs of a conceptual model of political market orientation, taking inspiration from the business and political marketing literature. Four of the constructs are ‘behavioural’ in that they aim to describe the process of how information flows through the organisation. The remaining four constructs are attitudinal, designed to capture the awareness of members to the activities and importance of stakeholder groups in society, both internal and external to the organisation. The model not only allows the level of a party's political market orientation to be assessed, but also aids the party in making a context-specific decision with regard to the reallocation–or not–of party resources in order to attain the party's long-term objectives.     

Covid-19 in America: Global supply chain reconsidered

This research asks: To what extent has America's reliance on the global supply network aggravated the country's public health and economic crisis; and how did the American government respond to supply chain weaknesses during the early years of the Covid-19 pandemic? This study first assesses important conceptual considerations that explain the expansion of global value chains and the growth of trade interdependencies among nations. Next, an analytical case study observes (1) America's supply chain vulnerability through three major waves of infection, (2) the difficulty to mend weaknesses in the supply linkages once the novel coronavirus spread globally and (3) American government's failures to both anticipate and respond to supply shortages, especially in the health sector. Trump administration's policies failed to ensure a reliable supply of simple personal protective equipment (PPE) for healthcare professionals and hospitals throughout the first three waves of infection. Moreover, state and federal governments' substantial reliance on large manufacturers who have established procurement relationship with government led to continuous nationwide supply shortages throughout 2020. The federal government's inability to engage small and medium manufacturers in the production of critical supplies of PPE and diagnostic tests deepened and prolonged the devastating impacts of the pandemic. Our case study demonstrates that the American government needs to rethink the country's substantial reliance on the global supply chain, and the specific requirements to boost domestic manufacturing capacity. The revitalisation of America's manufacturing ability and the local supply networks will boost the productive power of the nation, strengthen resiliency, reduce vulnerability in disruptive times and prepare the nation for future crises.     

Brand image,cultural association and marketing: ‘New Zealand’ butter and lamb exports to Britain,c. 1920–1938

Abstract

This article examines the branding and marketing strategies of New Zealand Producers Boards which were established in the early 1920s to coordinate the export of butter and lamb to Britain. The brand ‘New Zealand’ featured prominently in the promotion of lamb exports to Britain, whereas much more emphasis was placed on the ‘Anchor’ brand for butter. Because the ‘Mother Country’ was by far the biggest single export market for New Zealand butter and lamb, the branding and marketing activities of the Boards emphasised the strong cultural affinity that existed between Britain and New Zealand. Drawing on the relevant branding and marketing literature, the Boards’ annual reports, and reports by the Ministry of Agriculture and Fisheries, we show that ‘New Zealand’ and ‘Anchor’ conveyed the fundamental message of a shared British identity.