Competing industries in islands a new tourism approach

Many islands host both tourism and offshore finance, but their coexistence has been little researched. This paper examines their relationship via a case study of the British Channel Island of Jersey. Both sectors require labor, land, and capital—all frequently scarce in small islands. The study considers the nature of the relationship and resource competition. In light of the unusual context of small polities and the political power of external actors, it also analyzes the dynamics of tourism, offshore finance, and the state in islands. The overall impact of the relationship between tourism and offshore finance is further examined, to suggest how this affects islands’ economic development.     

Effects of hotel employees' perception of wage justice: the case of South Korea

The purpose of this study is to examine whether the results of the previous studies on the relationship between wage justice and employees' attitude are also found within Korean hotels that have adopted a unique wage system. The data were collected through a survey done with employees of five Korean hotels. The results are similar to those of previous studies. However, the present study found that employees' satisfaction with the wage system is also important, and job insecurity partially affects the relationship between wage justice and employees' attitude as well as the relationship between employees' satisfaction with the wage system and their attitude. Managerial implication, limitations and directions for future studies are suggested.     

Negotiating landscape in rural tourism

Landscape is a vitally important asset for Norwegian rural tourism. Different views and perceptions of landscape are negotiated among key actors such as operators, tourists, and farmers. This article investigates these negotiations in relation to three dimension of landscape: values and requirements; how it is experienced; and future development prospects. The study shows that while actors hold different positions and attitudes, all of them unite in their concerns about landscape change, and in their desire to preserve food traditions and local produce. Further, this paper argues that there is a general re-orientation in landscape perception from “spectacularization” towards “multi-sensing”.     

Understanding the relationship between food experiential quality and customer dining satisfaction: A perspective on negative bias

This research explores how food experiential quality of consumers affects their overall dining satisfaction. Drawing on negative bias theory, we propose a nonlinear relationship between food experiential quality and customer dining satisfaction. Moreover, we investigate how restaurant price moderates the nonlinear relationship between food experiential quality and customer dining satisfaction. Results of the threshold model using 10,950 online reviews of 219 restaurants on Dianping.com provide support for the proposed hypotheses. The results suggest that a curvilinear relationship is found between food experiential quality dining satisfaction, and the turning points of nonlinear returns decreases for restaurants that belong to high-priced groups. Theoretically, our findings contribute to the existing literature by considering the nonlinear effect of food experiential quality on customer dining satisfaction in the hospitality area through the lens of negative bias, as well as considering the boundary condition. Practically, our findings suggest that restaurant managements can improve customer dining satisfaction through focusing on the food experiential quality of their customers and enhancing their response to customers who have low-level food experiential quality. In addition, if the restaurant price is high, restaurant managers should provide high-level of food experiential quality.     

Tourism's contribution to the economy of Kenya

Between 1963 and 1980, tourism was one of the top three domestic exports of Kenya, along with coffee and tea. In evaluating an export industry, its linkages with other sectors of the economy, its import content, and its role as a source of domestic income and employment should be considered. This paper attempts such an evaluation of Kenya's tourist industry. Between 1968 and 1976, linkages between the tourism sector and domestic agriculture and food processing were improved. The tourist industry was not particularly import intensive in terms of intermediate goods when compared to the economy as a whole. Employment in and wages paid by the tourist industry were below what is expected when compared to tourism's share of GDP.     

Analysis of tourism trends in Spain

This paper studies the evolution of the international tourism demand for Spain in order to forecast its trends. The analysis is carried out within the framework of structural time series models that are formulated in terms of unobserved components stochastically specified. A measure of the underlying rate of growth of the international demand is derived in order to evaluate whether the sector is in a period of expansion or recession. The empirical results show that the worst period of the crisis suffered at the end of the 80s by the industry is over now and the future prospects are optimistic in the short run.     

Forecasting tourist arrivals in Barbados

Importance of forecasting in tourism is not a controversial issue. Recently, there has been increased attention on forecasting models in tourism. The value of a forecasting model depends on the accuracy of out-of-sample forecasts. At present, there is no indication as to which model or class of models is suitable for forecasting tourism. This paper specifies, estimates, and validates an ARIMA model for forecasting long-stay visitors in Barbados. The accuracy of the short-term forecasts surpasses most recent forecasting studies. The implication of the study is that customized model building may be highly rewarding in terms of accurate forecasts compared to standard or simple methods.     

The economic impact of tourism at the port of Miami

The total disaggregated economic impact that cruise industry tourism has on Dade County is examined in economic terms using a regional input-output model developmen by the Regional Science Research Institute. The analysis indicates that cruise industry tourism at the Port of Miami had a total economic impact on Dade County of $546 million in 1982. The total direct, indirect and induced number of jobs generated by the cruise industry and cruise passengers is 21,627. Wages totalling $271 million were paid in 1982 in Dade County as a result of the total impact of the cruise industry. Finally, the model revealed that cruise industry tourism contributed $264 million to the county's Gross Regional Product in 1982     

Actors, power, and discourses of growth limits

Interventions in a public debate about government policies to limit tourism growth in Malta are evaluated from an actor perspective on political economy. Attempts to influence growth policies are examined for their discourses, knowledge frameworks, and relative influence on the government. Government-related organizations led one intervention advocating sustainable development, but actually it was much affected by business considerations and technical rationality. A second effort by a heritage organization emphasized environmental concerns, but this lacked power to influence official policies. While a trade association had more direct influence on government, its call to halt hotel construction appears more influenced by concerns about profitability than conservation.     

How destination music affects tourists’ behaviors: travel with music in Lijiang,China

ABSTRACT

Recent music tourism researches are notable owing to growing socioeconomic significance of music. But the question about how music affects tourists’ behaviors in travel practice remains there. This study explores the effects of music on tourists’ behaviors by deploying a survey of tourists in Lijiang old town which is famous for abundant musical cultures. Results show that tourists’ behavioral intentions are influenced by music-induced emotions which are stimulated by music perception and music cognition. This paper provides a new insight into music characteristics in tourism and new ways for how tourism destinations engage with music.     

The interplay between socioemotional wealth and family firm psychological capital in influencing firm performance in hospitality and tourism

The purpose of this study is to examine the impact of family firm specific non-financial dynamics [socioemotional wealth (SEW) and family firm psychological capital (FFPsyCap)] on firm performance. We develop a model of how family firms' SEW preservation goal negatively affects firm performance in terms of sales and the mitigating influence of FFPsyCap on this association. We test the model on a sample of 192 family firms in the Hospitality and Tourism (H&T) industry. Using a cross-sectional research design, surveys were solicited from small-and-medium size hotels in Turkey. Ordinary Least Squares technique is used to test our hypotheses. The results reveal that family firms' SEW preservation goal negatively affects firm performance in terms of sales, and the FFPsyCap mitigates this influence. Accordingly, if small-and-medium size firms in H&T can capitalize on non-financial strengths and minimize the impact of family-centric goals on firm outcomes, they can attain transgenerational sustainability and success.     

A framework of tourist attraction research

Although tourist attractions are fundamental to the very existence of tourism, there have been few attemps to come to terms with the breadth of approaches that have been employed in their study. An examination of research methods used in the study of tourist attractions and the tourist attractiveness of places reveals that most studies can be classified into one or more of three general perspectives: the ideographic listing, the organization, and the tourist cognition of attractions. Each of these perspectives shares a distinct set of questions concerning the nature of the attractions, as expressed through the typologies used in their evaluation. At the same time, all three perspectives make comparisons based on the historical, locational, and various valuational aspects of attractions. This framework can be applied in the comparison and evaluation of tourist attraction related research.     

Water worries: An intersectional feminist political ecology of tourism and water in Labuan Bajo,Indonesia

Framed in feminist political ecology, this paper presents an intersectional analysis of the gender-water-tourism nexus. Based in an emergent tourism destination, Labuan Bajo, Indonesia, it goes beyond an analysis of how women bear the brunt of burdens related to water scarcity, and examines which women and why and how it affects their daily lives. Based on ethnographic research and speaking to over 100 respondents, the analysis unpicks how patriarchal cultural norms, ethnicity, socio-economic status, life-stage and proximity to water sources are intertwined to (re)produce gendered power relations. While there is heterogeneity of lived experiences, in the most part tourism is out competing locals for access to water leading to women suffering in multiple ways.     

The impact of local food specialities on the decision to (re)visit a tourist destination: Market-expanding or business-stealing?

This paper studies how local food specialities can affect the attractiveness of tourist destinations, distinguishing between market-expanding and business-stealing effects. We surveyed 1100 Italians in their home about their intention to visit or revisit three popular mountain resorts in Northern Italy (Valtellina, Valle d’Aosta, Trentino), and about their experience, knowledge, and appreciation of five well-known local food products of these places (Pizzoccheri pasta, Bresaola dried beef, Fontina cheese, Melinda apples, Speck smoked ham). We find that product experience positively affects the likelihood of (re)visiting both a product's place of origin and the other mountain destinations (market-expanding effect). Conversely, the correct identification of the product's place of origin may reduce the intention to (re)visit the other destinations (business-stealing effect). Finally, strong appreciation for a local food speciality has a positive effect only on the intention to (re)visit the place of origin.     

MARKET POSITIONING ANALYSIS: A Hybrid Approach

This research introduces a hybrid approach including correspondence analysis and logit modeling to contrast the relative market position of Virginia with eight other eastern US states and the District of Columbia. The data obtained from a series of telephone surveys are analyzed. In a competitive analysis, the study areas are described by youth/mature and culture/nature dimensions relating to activity images as well as by beach/mountain and urban/country dimensions in connection with attraction images. Pennsylvania appears to be an immediate competitor of Virginia in regard to provision of leisure activities. The study concludes with discussions on critical findings along with marketing implications.     

Mindset matters in purchasing online food deliveries during the pandemic: The application of construal level and regulatory focus theories

Online delivery providers (ODPs), representing a growing hospitality industry sector, are playing an unprecedented role in the coronavirus pandemic. Applying construal level theory and regulatory focus theory, this research investigates how the interplay of construal mindsets and message frames affects consumers’ purchase intention regarding online food deliveries during the pandemic. Two 2 × 2 experiments were conducted in severe and mild pandemic regions and revealed different results in consumers’ responses. Specifically, promotion-framed messages are more effective when matching a “how” construal mindset in severe regions. In contrast, promotion-framed messages are more persuasive in conjecture with a “why” construal mindset in mild pandemic areas. Besides, the persuasion process is mediated through self-efficacy in severe regions but through perceived benefit in mild regions. The study also reveals different moderating effects of risk propensity in the two regions. The findings provide guidelines for ODPs in engaging consumers with online food delivery services.     

旅游发展背景下政治不信任的形成因素及其影响

信任或者不信任的动态关系变化对于理解现代社会、社会关系和发展过程是十分重要的。信任可以影响到旅游发展的成功或者失败,但是旅游学者很少关注到信任话题。文章以广东汕尾红海湾为例,采用质性研究方法,分析旅游发展背景下政治不信任是如何形成的,又是如何进一步通过空间实践影响旅游发展的过程。研究发现,政治不信任受到权力关系、收益成本感知、政治经济绩效、人际信任和文化导向5个因素的影响,是在特定的制度环境、社会互动和历史文化的复杂关系中交织形成的。政治不信任的存在,使得地方政府与地方社区之间拒绝社会交换以及社会资本的断裂,增加了旅游政策运行成本,延缓了旅游发展进程。研究一方面把政治信任理论视角引入国内旅游研究,另一方面修订和补充了旅游发展与政治信任的理论框架,并提出对政治信任研究的批判性思考。研究有助于推动从旅游管理"过程"的关注向旅游开发"起点"的关注,即政治信任问题一定程度上先天奠定了旅游发展的成功或失败,这为当下旅游开发中的善治问题提供了实践参考。     

Building the sociomateriality of food service

Global megatrends such as urbanization, climate change and resource scarcity, shift in political and economic power, demographic change, and increasingly disruptive technological breakthroughs are transforming the conventional socio-technical system of food service. This study identifies and discusses key changes already impacting the service concept of food service, with particular focus on service interaction, its structure, and setting. Adopting a LEGO® Serious Play® approach, this study brings together diverse stakeholders to construct and discuss the current state of and future vision for the sector. Findings illustrate how the relative importance of social (i.e., customers, employees) and material (i.e., technology) actors in food service production and delivery is shifting, and will continue to shift, in the coming decades. The study proposes a framework of the new-formed sociomateriality of food service, discusses its theoretical and managerial implications, and finally puts forward a rich agenda for future research.     

Devaluation and US tourism expenditure in Mexico

Studies that investigate the factors affecting US tourism expenditures in Mexico generally regard relative prices in these countries as sensitive determinants. The findings of inelasticity of expenditures of American tourists with respect to prices in the Mexican interior and border in several studies published in the 1980s are debatable. This study evaluates the impact of recent peso devaluations by adjusting 1970–1982 US tourism expenditures by an index that combines the Consumer Price Index in dollars, the CPI in pesos, and the exchange rate. The results here clearly indicate that US expenditures in the interior and on the border are price sensitive and have a strong positive trend reaction to devaluation in both nominal and real terms. Border expenditures clearly exceed interior expenditures and are more sensitive to exchange rate changes than expenditures in interior Mexico.     

A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19

This study aims to identify how behavioral intentions are formed in the context of drone food delivery services using the moderating role before and after the outbreak of COVID-19. A conceptual model including eight hypotheses was developed and tested based on the data of two consumer samples, one collected before and the other after the outbreak of COVID-19. The data analysis results showed that perceived innovativeness positively affects attitude. In addition, the attitude, the subjective norm, and perceived behavioral control have a positive influence on behavioral intentions. Lastly, the outbreak of COVID-19 played a moderating role in the relationship between the attitude and behavioral intentions.