Television advertising exposure and children’s nutritional awareness

The nutritional implications of children’s advertising has bean an issue of interest for nearly two decades. This study examines the relationship between the amount of a child’s exposure to television commercials and a child’s nutritional awareness. Nutritional awareness is measured by tests for nutritional knowledge and level of understanding of nutritional phraseology. The results indicate that exposure to television advertising during times characterized by a high proportion of child-oriented commercials is associated with lower scores on nutritional knowledge and understanding of nutritional phraseology. This relationship was not found for times characterized by a mixture of child- and nonchild-oriented advertising. Exposure to nonchild-oriented commercials was found to correlate with higher nutritional knowledge scores. The implications of these findings are discussed.     

A note on the predictive validity of the CETSCALE

Consumers’ perceptions of the morality of buying foreign products, or consumer ethnocentric tendencies, are becoming an increasingly important issue for marketers in the global environment. The predictive validity of Shimp and Sharma’s (1987) CETSCALE was tested in a nationwide mail survey. The scale is shown to be a much stronger predictor of import buying behavior than are demographic variables. The ability of the scale to predict purchase behavior does not, however, appear to be consistent across the two products tested.     

Source effects in communication and persuasion research: A meta-analysis of effect size

The effect of a message source on the persuasion of a target audience has been a topic of interest to scholars in psychology, consumer behavior, and communications for many years. Narrative reviews of this literature are available; the contribution of this study is that we present a quantitative review of studies of source effects on persuasion. One of our research goals is to determine how strong and consistent source manipulations tend to be. We find that, on average, source manipulations account for nine percent of explained variance among studies reporting significant findings. In particular, expertise tends to have the greatest effect on persuasion with an average of 16 percent of the explained variance being due to the expert versus non-expert manipulation. As well as gaining insight into the pattern of results across a body of literature, our findings may be used as benchmarks by researchers, as advocated by Sawyer and Ball (1981), to evaluate results of future persuasion studies employing a source manipulation. She received a Ph.D. in Business Administration from the Pennsylvania State University in 1989. Dr. Wilson’s research interests include persuasion processes, meta-analysis, and issues in business marketing. Her work has been published in theJournal of the Academy of Marketing Science, Journal of Marketing Research, Marketing Letters, and elsewhere. He received a Ph.D. in Business Administration from the University of South Carolina in 1980. Dr. Sherrell’s research interests include consumer behavior, retailing, and marketing management. His work has been published in theJournal of the Academy of Marketing Science, Journal of Consumer Research, Psychology and Marketing, and elsewhere.     

Customer loyalty: Toward an integrated conceptual framework

Customer loyalty is viewed as the strength of the relationship between an individual’s relative attitude and repeat patronage. The relationship is seen as mediated by social norms and situational factors. Cognitive, affective, and conative antecedents of relative attitude are identified as contributing to loyalty, along with motivational, perceptual, and behavioral consequences. Implications for research and for the management of loyalty are derived. His research interests include consumer decision making, information processing, and consumer loyalty. He has published in theJournal of Consumer Research andAdvances in Consumer Research. His research interests are consumer information processing, persuasion cues in advertising, and international marketing. His articles have appeared in theJournal of Consumer Research, Journal of Marketing Research, Journal of Consumer Psychology, andCanadian Journal of Administrative Sciences as well as in a number of conference proceedings.     

Using the analytic hierarchy process to assess gender differences in the evaluation of microcomputer vendors

The influence of the decision maker’s sex on the choice process in specific business buying situations is not well-established. Within an organizational buying context, this study compares men’s and women’s evaluations of decision criteria and examines whether they form different preferences in the selection of microcomputer vendors. Expert Choice, a microcomputer software package for performing the analytic hierarchy process methodology, served as the decision support tool to structure the decision process, to collect the data, to derive the importance weights for the decision criteria, and to synthesize them with the vendor preferences. The results of a multivariate analysis of the experimental data indicate that men and women do not differ in weighting the importance of decision criteria nor in forming preferences for alternative PC vendors. Instead, the type of organization employing the subjects and the influence of their boss’s decision rules were found to significantly affect the vendor evaluation process.     

A meta-analysis of gender roles in advertising

Although interest regarding gender role portrayals in advertising has persisted for many years, the degree of gender stereotyping in advertising, possible changes of gender stereotyping over the years, and the nature of the relationship between gender stereotyping in advertising and role changing developments in society have not yet been studied in previous research. To address these issues, this study provides a meta-analysis of the research on gender roles in TV and radio advertising based on 64 primary studies. The results show that stereotyping is prevalent in advertising. Stereotyping occurs mainly related to gender’s occupational status, meaning gender equality in advertising is least likely in an area that is the primary concern of gender-related politics. Stereotyping in advertising has indeed decreased over the years, although this decrease is almost exclusively due to developments in high masculinity countries. The results of a correlation analysis and a simultaneous equation model show that gender stereotyping in advertising depends on gender-related developments and value changes in society rather than the other way around. These results provide for the first time empirical support for the mirror argument over the mold argument in the long-standing debate about advertising’s consequences for society. The findings further provide implications for researchers, public policy makers, and marketing practitioners.     

Conflict resolution in organizational buying centers

This article reports the results of a field study of buying center conflict and conflict resolution processes—factors often seen as key ingredients in modeling the organizational buying process. The problem-solving and persuasion modes were found to be more often used than the potentially destructive power and politics modes. As expected, increasing levels of conflict were found to be associated with confrontation-oriented modes of resolution. Differences in resolution mode across stages of the purchase process were not significant.     

Extending the concept of shopping: An investigation of browsing activity

In many previous studies of consumer behavior, shopping has been equated with buying. This research examines the concept of browsing—the examination of a retailer’s merchandise without a current intent to buy. Results indicate that for the product classes of clothing and personal computers, browsing is related to perceptions of relevant dimensions of the retail environment. In addition, heavy browsers are more involved with the product, are more knowledgeable, and are more likely to be opinion leaders than are other consumers. Suggestions for future research are also noted.     

Social responsibility and personal success: A research note

Views of corporate social responsibility recognize thatindividual decision makers are key to implementing socially responsible programs and that it is difficult to ask executives to act in a socially responsible manner if such actions have a negative impact on personal success. Using a sample of more than 300 advertising executives, the compatibility of social responsibility and personal success are explored by examining the relationship between social responsibility and advertising executives’ incomes and titles. Findings indicate that neither penalties nor rewards accrue to advertising executives for socially responsible actions. Implications for executives wanting their organizations to be viewed as socially responsible are discussed.     

Consumer response to physicians’ advertisements

Although the Federal Trade Commission has initiated a number of rulings to reduce professional societies’ prohibitions against advertising in order to stimulate competition, there is little research regarding the subject. Certainly, this is true of the potential effects of doctors’ advertising. In this study, subjects received illustrative physicians’ advertisements with varying levels of price, service, and competency. In analysis with various attitudinal and intentional measures as dependent variables, these factors were shown to have statistical significance.     

Factors affecting the acceptability of advertisements among professionals

Since restrictions were eliminated by the Supreme Court in 1977, it was to be expected that advertising would increase among professionals in all fields. Both within and across various professions, however, practitioners have been found to advertise their services in markedly varying ways and degrees. The present study attempts to analyze those factors which relate to differentials in the acceptability of various advertisements by three groups of professional practitioners: accountants; dentists; and, lawyers. Utilizing Guttman scaling techniques and multiple regressions analysis, three of five components of professionalism, “collegial maintenance of standards.” adherence to a “code of ethics” and “professional identification,” all emerged as significant differentiators of practitioners’ use of advertisements. In addition, several background factors, years in practice, specific occupation, and location of practice, also were found to be significantly related to professionals’ use of advertisements.     

The effectiveness of publicity versus advertising: a meta-analytic investigation of its moderators

This study provides an answer to the question whether and under which conditions publicity is more or less effective than advertising. Advertising refers to paid communication that identifies the message sponsor, whereas publicity is communication that secures editorial space in media for promotion purposes and does not have an identifiable sponsor. The primary advantage of advertising over publicity is the sponsor’s control over message content; its disadvantages are audience skepticism and lack of credibility. We investigate this trade-off between credibility effects and effects of recipients’ processing and evaluation of message content. Results of a meta-analytic structural equation model show that the positive credibility effect of publicity is on average about three times as strong as the information evaluation effect, supporting the overall superiority of publicity over advertising. This effect, however, is moderated by prior knowledge and only holds for products about which recipients lack prior knowledge. The effects change for known products when advertising becomes superior. The effectiveness of publicity depends on further moderating variables. In particular, academic studies tend to underestimate the true effects of publicity over advertising due to experimental manipulations. Campaigns that combine publicity and advertising weaken the effects of publicity, whereas advertorials (i.e., advertisements disguised as editorial material) are more effective, since they combine the advantages of both publicity and advertising. The results have theoretical and practical implications.     

Developing global products and marketing strategies: A rejoinder

In this issue of JAMS, Dr. Lyn Amine presents a “comment and an extension” to our previously published article. Such efforts are often constructive, and in this spirit, we present a discussion responding to Dr. Amine’s comments. Our response, combined with Dr. Amine’s comments, hopefully will provide constructive research avenues in international product and marketing strategy development. He has published extensively in the areas of international marketing and retailing. His research and publication areas include international marketing, high tech marketing, and advertising management. His research and publication interests include sales management, international marketing, and retail management.     

Television commercials in violent programming: An experimental evaluation of their effects on children

Using an experimental method, this study found that when a commercial was viewed immediately following a high-violence dramatic programming segment, children’s ad copy recognition scores were significantly lower and attitudes toward the ad and the advertised brand were significantly less favorable than when the commercial was viewed following a low-violence (but otherwise near-identical) program segment. The influence of program violence level on some advertising response measures was more pronounced when the commercial was positioned immediately following the dramatic programming segment than when immediately preceding it. The study cautions advertisers to examine carefully whether, in reaching for high audience ratings and cost efficiency through violent television programs, they may be sacrificing communication effectiveness of their brand advertising. He has published numerous articles on advertising effectiveness, children and advertising, buyer behavior, and marketing strategy in theJournal of Marketing Research, Journal of Marketing, Journal of Communication, Journal of Retailing, Journal of Consumer Affairs, Journal of International Marketing, and others. Her primary research interests are in children and advertising issues, buyer behavior, and marketing ethics. Her research has appeared in theJournal of Services Marketing, Journal of Broadcasting and Electronic Media, Journal of Nonprofit and Public Sector Marketing, and proceedings of numerous national and regional marketing conferences.     

Is purchasing management to buying as marketing is to selling?

This article examines the hypothesis that marketing concepts and techniques can be as useful to purchasing managers performing the buying function in the 1970s and 1980s as they were to advertisers and sales managers engaged in marketing in the 1950s and 1960s. Relevant concepts are briefly reviewed, and results of a survey of purchasing managers are reported. The data suggest the potential—but not actual—value of marketing-oriented thinking for purchasing managers.     

Cooperative advertising,pricing strategy and firm performance in the e-marketing age

Cooperative advertising plays a strategically important role in marketing programs. In this paper, we use a game theoretical model to study not only cooperative advertising but also pricing strategy in a manufacturer—e-retailer supply chain with the consideration of product categories. First, two cooperative advertising models (the leader-follower Stackelberg and the strategic alliance) are established and analyzed. We then compare the two models to develop some important theories and managerial insights. Furthermore, we utilize a bargaining model to implement profit sharing and determine the manufacturer’s participation rate for cooperative advertising in the channel coordination of strategic alliance. Based on our results, we derive optimal market strategies and identify probable paths of future research.     

The moderating effects of insupplier/outsupplier status on organizational buyer attitudes

A conceptual model of the relationships among buyers’ perceptions of and attitudes toward elements of a vendor company’s marketing mix is developed and tested, and the moderating effects of insupplier/outsupplier status are assessed. Attitude centrality and self-perception theories predict that buyer perceptions of and attitudes toward the company, the salesperson, and the product will be more closely interlinked for insuppliers than for outsuppliers. Theory regarding category-based affect and attitude accessibility predicts that buyers will use extrinsic cues to a greater extent when making judgments about outsupplier as compared with insupplier salespeople. The results indicated significant moderating effects of insupplier/outsupplier status and generally validated predictions made on the basis of attitude theory. Perceived company reputation was more strongly related to salesperson and product attitudes for insuppliers than for outsuppliers. Extrinsic cues were used to a greater extent by buyers evaluating outsuppliers. Implications of the findings for management and a more complete understanding of organizational buying are discussed. His research interests include attitudinal influences on consumer and organizational buying behavior, sales force motivation, and job attitudes. His research has been published in theJournal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Journal of Personal Selling and Sales Management, andJournal of Advertising Research, as well asJournal of the Academy of Marketing Science.     

Exploring deception and puffery in television advertising

Public policy decisions dealing with deceptive advertising have relied extensively on case-by-case adjudication with the Federal Trade Commission. Unfortunately, behavioral evidence has not been considered in the vast majority of these cases. The final determination rests with the Commission’s own expertise in judging an advertisement’s “capacity to deceive.” Consumer response data are not required, although recent developments suggest the FTC is seriously considering the inclusion of meaningful behavioral evidence in policymaking and adjudicative proceedings. This study is one of a series dealing with dimensions of perceived deception across different respondent populations (including students, lawyers, housewives, children, and minority groups). The focus here is on the semantics of deception, i.e., the way in which subjects evaluate selected television commercials which were unofficially rated for deception by FTC staff attorneys. The factor analytic paradigm provides one approach for generating summaries of viewer’s evaluative (affective) responses, and thereby providing some normative or benchmark data of potential value in the regulatory process.     

Cross-cultural and cognitive aspects of web site navigation

The Web is intrinsically a global medium. Consequently, deciding how a Web site should express potentially culturespecific content to worldwide visitors is an important consideration in Web site design. In this article, the authors examine some of the site content characteristics that can lead Web site visitors to an optimal navigation experience, or flow, in a cross-cultural context. In particular, a cognitive framework focuses on the effect of culture on attitudes toward the site and flow. The authors suggest that the congruity of a Web site with a visitor’s culture is a site content characteristic that influences the likelihood of experiencing flow. The authors develop a conceptual model to account for the impact of culture and other site content characteristics on flow and describe preliminary evidence supporting their model. David Luna, Ph.D., is an assistant professor of marketing at the University of Wisconsin-Whitewater. His primary interests are in language processing, the role of language in advertising and electronic marketing, and cross-cultural advertising. His work has been published or is forthcoming in theJournal of Consumer Research; Journal of Advertising; Journal of Consumer Psychology, Psychology and Marketing; International Marketing Review; Marketing Science Institute Working Paper Series; and other publications. Laura A. Peracchio, Ph.D., is a professor of marketing at the University of Wisconsin-Milwaukee. Her primary research interests include understanding persuasion processes with applications to social marketing, consumer decision making, language processing, and children’s consumer behavior. She is an associate editor of theJournal of Consumer Research and serves on the Editorial Board of theJournal of Consumer Psychology. Her work has been published in theJournal of Consumer Research, Journal of Marketing Research, Journal of Consumer Psychology, and other publications. María D. de Juan is a professor of business administration at the University of Alicante (Spain), where she has lectured since 1991. She has been a lecturer at the University of Florida and at the Southampton Institute (United Kingdom), as well as at several Spanish business schools. She is the author of theShopping Centre Attraction Towards Consumers, Sales Promotions, andCommercial Distribution: Channels and Retailing. Her articles about distribution and consumer behavior have been published or are forthcoming in several journals and edited books, including theJournal of Consumer Psychology. She focuses her research on commercial attraction and consumer behavior.