城市主题酒店建设

主题酒店是城市生态环境发展的助推剂和历史文化精华的体验场,在城市建设主题酒店十分必要。要想建设好主题酒店就必须明确主题定位,然后进行主题文化的设计和展示,同时必须考虑环境文化的协调性和需求导向,注重产品的创新和延伸。如此,城市发展和主题酒店发展便能相互促进,更好地体现城市文化并吸引宾客。     

北京四合院文化主题酒店发展研究

本文采用实地调研的方式,对北京市以中小四合院为载体的主题酒店进行了调查分析。在调查过程中,根据主题产品、主题传递、主题氛围三个维度,分析了该类型酒店现在存在的问题。通过调研发现,该类型四合院酒店的经营者应着力开发符合老北京四合院特色的餐饮项目、休闲娱乐项目等,强化各类主题服务和主题展示,打造主题环境与氛围,保护和传承老北京文化,建立真正意义上的四合院文化主题酒店。     

对长沙市“主题酒店”融入湖湘文化的思考

经过十来年的发展,主题酒店在中国逐步规范化、标准化,而且探索出一种有中国特色的发展模式,即主题酒店与地域文化的融合。通过调研发现长沙市的主题酒店在建设时缺乏与地域文化———湖湘文化的结合,从长远来看这将制约长沙市主题酒店业的持续发展。本文在对长沙"主题酒店"发展现状进行剖析的基础上,提出了将湖湘文化融入长沙"主题酒店"的三点建议,即选择适当的文化题材、创建湖湘文化主题酒店,构建完整的主题酒店产品和服务组合,融合酒店的企业文化与湖湘文化。     

广州岭南文化主题酒店开发设计探讨

岭南文化是中华民族传统文化中最具特色和活力的地域文化之一,随着广州酒店业市场发展以及弘扬岭南文化、建立广东文化大省的需要,广州岭南文化主题酒店的创建具有必要性。文章首先从背景、竞争、市场和顾客层面分析了创建广州岭南文化主题酒店的可行性,然后阐述了岭南文化载体的选择,最后,从主题氛围与环境设计、主题产品与设施设计和主题服务设计三个角度探讨了岭南文化主题酒店的设计。     

主题酒店之“主题功能”探析

主题酒店的兴起缘于体验时代的要求和市场竞争的需要,在理论研究落后于实践的情况下,本文在大量案例介绍的基础上分析主题酒店的主题选择及主题设计,并提出主题酒店未来两个方向的发展趋势,为国内主题酒店的建设提供借鉴和参考。     

我国主题酒店之主题展示

主题酒店是顾客需求升级和酒店市场竞争加剧的产物,近年来在国内外发展迅速。主题酒店是指在建筑风格、装饰艺术、文化品位、市场定位和服务特色等方面围绕某个特定主题而展开的酒店。在体验经济的时代背景下,伴随着酒店业的激烈竞争、产品的趋同化,消费者的自由意识和个性化要求,主题酒店应运而生,并成为酒店业发展的一种新趋势。     

我国主题酒店盈利模式的选择

21世纪酒店的竞争越来越趋向一种更高质量的竞争,以制度、文化和人情全面结合的主题酒店遇到了前所未有的发展机遇。文章总结了主题酒店的六个盈利模式,为我国主题酒店的经营者提供了一定的思路。     

齐鲁神韵运河风情——山东济宁香港大厦全面建设运河主题酒店

新世纪、新的经济形势下，酒店业的竞争越来越趋向一种更高的层次，主题酒店应运而生，并将成为中国酒店业未来发展道路上的必然选择。在这种背景下，山东济宁香港大厦立足自身、立足运河，创新思路，不断摸索，从“理念、氛围、产品”三个方面入手，将运河文化与酒店的环境布置、氛围营造、经营理念逐步融合，全面建设运河主题酒店。自2005年起，迈出打造运河主题酒店的第一步，以此为长远目标，向运河主题客房、休闲娱乐、公共区域环境、主题文化等方面延伸。     

北京四合院主题酒店感知服务质量的调查研究

本文以感知服务质量为调研主体,对北京市四合院主题酒店的服务质量进行了调查研究。在调查过程中,根据主题产品、主题传递、主题氛围三个测量维度,共设计了46个测量指标。经过调查,该类型四合院酒店的经营者应着力开发符合老北京四合院特色的餐饮项目、休闲娱乐项目等,加强主题服务和主题展示,努力提高内部氛围的顾客感知度,保护和传承老北京文化,打造真正意义上的四合院酒店。     

论主题酒店的主题文化选择方法

当今,酒店业竞争越来越激烈,很多酒店为了吸引消费者,纷纷打出了主题酒店的招牌,并以鲜明的主题文化来锁定目标客源市场。但一些酒店在进行主题选择时,存在一些错位现象。本文针对这些问题,对主题酒店的主题文化选择方法提出了一些建议。     

Themed flagship brand stores in the new millennium: theory, practice, prospects

The flagship brand store is an increasingly popular venue used by marketers to build relationships with consumers. As we move further into an experience economy in the new millennium, retailers are refining the flagship brand store into new forms such as the themed retail brand store. This new form not only promotes a more engaging experience of the brand’s essence but also satisfies consumers looking for entertainment alongside their shopping. In this article, we conceptualize and explore themed flagship brand stores in terms of the mythological appeal of the narratives conveyed by their physical and symbolic structure. We utilize a field study of ESPN Zone Chicago to examine these features in a sports-themed retail brand store. Finally, we offer some projections, based on our research, of the possible transformations of the flagship brand store as the new century unfolds. We conclude that mindscape-related themes, which combine entertainment, therapeutics, and spiritual growth, are at the frontier of retail theming.     

The Cosmopolitan Servicescape

Marketing scholars have developed a solid literature on servicescapes, the physical environments where services are performed, delivered and consumed, with a particular interest in themed retail environments. Themed servicescapes rely heavily on signs and symbols and emplaced ideologies to build brands, attract consumers, and increase sales. We extend this literature by introducing, defining and theorizing the cosmopolitan servicescape, one that emplaces the cosmopolitan ideology by supporting performances of consumer cosmopolitanism. By drawing on an ethnographic examination of a quintessential cosmopolitan servicescape, Red Rooster Harlem, and applying an analytical lens grounded in the cultural understanding of retail spaces, we conceptualize the cosmopolitan servicescape in relation to other themed environments. Cosmopolitan servicescapes provide consumers a playground for encounters with cultural difference through enlisting cultural resources that shift out in time, place, and identity, thus enabling the performance of cosmopolitan competence. In addition, cosmopolitan servicescapes juxtapose cultural resources to create incongruent meanings, promote heteroglossia, and appeal to different levels of cosmopolitan competence. Finally, cosmopolitan servicescapes use decoding cues to facilitate cosmopolitan engagement and recognition cues to frame the environment as cosmopolitan. These findings contribute to the themed retailing literature and provide guidelines for managers and servicescape designers interested in creating an emplaced strategy for attracting cosmopolitan consumers.     

A Thirst for the Real Thing in Themed Retail Environments

ABSTRACT

The restaurant industry is experiencing a trend toward “authentic” ethnic restaurants that promise not only authentic food from a specific culture, but also an authentic dining experience and decor. For many consumers, these ethnic dining experiences constitute their sole contact with foreign cultures. This paper explores the importance of authenticity in ethnicthemed restaurants. It considers the methods employed and the frames of reference used to create these themed environments, consumers' abilities to delineate the real from the fake and the importance of authenticity as a component of the consumption experience. This exploratory study used qualitative research methods to report emerging themes derived from one type of ethnic restaurant, Irish pubs in Savannah, Georgia during St. Patrick's Day festivities. Managerial and research implications are offered.     

主题酒店的氛围营造——以成都西藏饭店为例

创建和经营主题酒店的关键是氛围营造。以环境知觉理论为研究框架,根据服务景观模型和服务体验模型的研究方法得出主题酒店氛围营造的模型,在此基础上提出了主题酒店氛围营造应该从视觉、听觉、嗅觉和味觉四个方面入手,同时以成都西藏饭店为例围绕上述各方面进行了较为深入的分析。     

The effects of in-store themed events on consumer store choice decisions

Retailers are increasingly using in-store events to provide shoppers with unique experiences that will enhance shopping value and help differentiate their stores from competitors. However, relatively little is known about how consumers respond to experiential retail events in terms of their store choice decisions. The purpose of this research was to find out how in-store retail events affect consumers in terms of their store choice decisions. The paper presents findings from a discrete choice experiment that manipulated the presence of different types of in-store themed events in a do-it-yourself (DIY) category. Participants were 312 randomly recruited residents of Melbourne, Australia, who had recently shopped at a hardware store. The experiment was implemented as a mail-back survey. Using logit models the authors assess the effects of the in-store events along with those of various traditional store attributes, including store appearance, price image and distance, on consumer store choice decisions.     

浅谈色彩学在主题酒店餐饮空间设计中的应用

作为一种最普遍的审美形式,色彩已成为现代酒店设计的重要内容和艺术表现的关键要素,而主题酒店作为新兴的具有发展前景的酒店模式也正需要色彩学的协助进行设计。目前,主题酒店餐饮空间设计中最突出的倾向是:追求新奇、张扬个性。色彩设计正是设计师为主题酒店餐饮空间营造主题氛围最直接、简单的工具。完美的主题酒店餐饮空间的色彩设计既要考虑实用功能,也要突出空间的个性,并在实际运用中根据设计对象的功能和审美需要加以灵活应用。     

Knick-knack Paddy-whack,Give a Pub a Theme

Few cities in the UK lack an 'authentic' Irish bar, be it O'Neill's, Scruffy Murphy's or Shifty O'Shea's. Theme pubs, like theme parks, theme hotels and theme restaurants, are very big business. Yet the marketing academy seems somewhat reluctant to investigate such establishments, professionally at least. This essay examines the theme pub phenomenon and offers some reflexive reflections on the recent, rapid rise of themed environments. It concludes with some lessons for marketing scholars, contending that excess is the essence of our field. As William Blake observed, the road of excess may lead to the palace of wisdom.     

Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place

Although there is growing interest in themed brandstores, we still know very little about the source of these retail environments’ power to affect consumers profoundly. Utilizing an ethnographic study of American Girl Place, a culturally rich and highly successful retail environment, we find that effective retailing in these contexts is an intensely ideological affair. In our participant-observation of, and on-site interviews with, consumers at American Girl Place we find that the ideology of the brand manifests powerfully through a variety of different and distinct areas within the store: the Museum, the Library, the Café, the Salon, the Theater, and the Photo Studio. Ideological expression is central to each of these places. Tracking the influence of brand ideology through consumers’ retail experiences, we theorize about the centrality of retail place in ideological branding. Although the confluence of ideology and retailing has been referenced in prior research, this paper focuses on and systematically develops the theoretical interconnection between the two. The physical immediacy of themed brandstore experience acts as a quilting point that links together related cultural concepts into a strong retail brand ideology. The implications of this theory draw our attention to ideological and morally-bound retail brand expressions, emphasize the importance of a variety of retail formats within a single store, and provide practical guidelines for retailers eager to build successful brands of their own.     

基于价值创新的我国主题酒店经营策略研究

主题酒店凭借其差异化的经营理念成为中国酒店市场发展的新方向,在过去的十年内发展很快。但主题酒店业存在内涵建设不突出、价值诉求不明确等问题,使得我国主题酒店的发展没有达到业界对其预期。根据价值创新理论,企业在发展过程中应该同时追求差异化和低成本,从而实现顾客和企业的双重价值。主题酒店应该把加强市场洞察力培养、切实提升顾客感知价值和降低顾客实际支付成本作为酒店未来经营管理的新方向。