A decade of compulsory competitive tendering in UK sport and leisure services: some feminist reflections

The last decade has witnessed the transformation of public policy in the UK following an extensive programme of privatization across a range of public services. When compulsory competitive tendering (CCT) in sport and leisure services was first proposed in 1987 there was widespread opposition from feminists and also from the Labour party who had been out of government for eight years. This period out of office was to continue for a further ten years until New Labour was elected to government on 1st May 1997 with a landslide majority and a manifesto which embraced, rather than rejected, many of the policies of the four previous Conservative administrations. Instead of the widespread failure and subsequent abandonment of CCT predicted a decade ago by feminists, national labour politicians and local labour authorities, CCT is now widely accepted as here to stay. Following ten years of private sector involvement in local authority sport and leisure provision, and the apparent likelihood that such provision is set to continue, it is timely to reflect on CCT in sport and leisure from a feminist perspective. What have been the successes and failures of this policy transformation for women's sport and leisure; how can these successes and failures be explained; and what are the challenges facing research on women and leisure in local government in the future? This paper attempts to offer a state-of-the-art review of CCT and local government sport and leisure provision for women by providing a comprehensive review of CCT literature and surveys, supported by primary research in the form of a regional case study of CCT and its impact on policy, provision and participation for women. The findings demonstrate that, whilst CCT has led to some significant improvements in service levels in sport and leisure generally, there are many areas related to access and opportunity for women participants which still provide cause for concern. Moreover, the findings illustrate that sex-segregation within sport and leisure management continues to be combined with women's marginalization from many aspects of power and decisionmaking in sport and leisure provision. Analysis of the author's survey findings, qualitative interview data and policy analysis illustrates the need for a new research agenda to advise on future policy developments. Such a research agenda, it is argued, needs to take account of, and develop further, research within three areas if the nature of CCT and its implications for gender relations are to be more fully documented and understood: feminist sport and leisure studies, service sector management, and local government studies.     

Publish and perish? Bibliometric analysis,journal ranking and the assessment of research quality in tourism

Bibliometric analysis is important in tourism as a result of external evaluation of research quality, interest in impact and prestige factors, and study of the field’s development. Although bibliometric analysis can be applied to any type of publication the main focus is on journals. Five approaches to the evaluation of journal quality are identified: stated preference, citation-based, derived, hybrid, and expert panels. Different productivity, impact and hybrid metrics are used to identify rankings of tourism journals from Scopus/SCImago data, compared with a derived RAE ranking, and three expert panel rankings. The different rankings reinforces that bibliometric understanding of scientific impact is a multi-dimensional construct. However, bibliometric analysis does not occur in an institutional and policy vacuum. The institutional context of government and private organization evaluations of research quality increasingly determine which metrics are applied, with subsequent effects on performance evaluation, career development and future direction of tourism studies.     

Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission?

This paper focuses on the neglect of an employment or workforce focus in policy engagement and planning for sustainable tourism. Tourism is of interest here because there is an established role for government and the private sector in policy engagement and strategic planning with respect to product development, infrastructure, marketing and human resource capacity and the focus has increasingly emphasised sustainable goals within this process. The discussion addresses the central role of people and work within concepts of sustainability and sustainable communities and questions why this has been, substantially, ignored in tourism. The paper starts by recognising the interconnectedness of employment in tourism and its workforce concerns with a wide range of inter-linked policy and operational considerations. This, in turn, points to the utility of the sustainable HRM model as a means by which to frame tourism work. Thereafter, this paper introduces new approaches through the proposal of sustainability indicators that have both theoretical and practical policy formation value in relation to the workforce. These sustainable employment capacity, service delivery capacity and service quality capacity with which policy-makers can gauge their readiness for sustainable growth in tourism employment. The research and application implications for this approach are discussed.     

Inhibitors to host community participation in sustainable tourism development in developing countries

The involvement of host communities (or destination residents), particularly in developing countries, is critical to the success of tourism development and to the creation of a “Just Destination”. This paper investigates host community perceptions about obstacles to their participation in tourism development in Lombok, Indonesia, providing new insights into institutional influences on tourism opportunities and issues. Purposive and snowball sampling techniques targeted separate groups of destination residents who live in a developed tourism destination, a less developed tourism destination, a remote rural village far away from tourism destinations, as well as a group of university students. Data were collected through in-depth interviews, qualitative questionnaires and observation, and were analysed using content analysis. Results show three main institutional factors inhibit host community participation in tourism: tourism agencies, private sector providers and tourism infrastructure, and perceptions of the negative impacts of tourism. The underperformance of state tourism agencies and private sector providers resulted in a lack of tourism infrastructure and limitations on host community opportunities to participate in tourism development and businesses. The findings suggest the need for improvement in the training of state tourism agency employees, better coordination among government agencies, and improved education and training for tourism operators.     

The changing regulation of public leisure provision

There is much current international interest in the effectiveness, efficiency and economy of alternative mechanisms of public service delivery. In the UK, research has concentrated on Compulsory Competitive Tendering (CCT), both in terms of its impacts and the wider socio-political project which it represents. It has been argued that CCT has been less about getting the private sector into public leisure provision than it has about commercializing the public sector. However, it is evident that the ‘externalization’ of public leisure management functions has been encouraged by the legislation, meaning that a new marketplace has been created, characterized by the emergence of a number of private sector leisure management companies. With the potential advent of a new Best Value (BV) regime in place of CCT, it is argued that the significance of these companies could increase considerably. Here, this new dynamic of private capital into public leisure provision is analysed, through reviewing its structural nature in the context of the wider social reproduction of capitalism. In locating the analysis within the field of Regulation Theory, the paper makes explicit the exogenous structural nature of the dynamic, particularly in its need for legitimation through the annexation of change through social norms, mechanisms and institutions. The paper consequently argues that while the primary project of CCT may have been about the commercialization of the public sector, the underlying priority of government has been much more associated with the need to find new and acceptable ways of reinforcing the hegemonic message of consumerbased capitalism. It is concluded that the BV regime, far from challenging this orthodoxy, is likely to further legitimate it.     

Tourism and the sustainable development goals: Stakeholders' perspectives from Nepal

The Sustainable Development Goals (SDGs) aim to end poverty, protect the planet, and achieve prosperity for all by bringing together policymakers, academia, practitioners, and all other relevant tourism stakeholders and providing policy and strategic engagement guidelines. As tourism is the fastest-growing sector of the global economy, examining the connections between tourism and the SDGs is relevant to both developing and developed countries. This study explores the Nepalese tourism industry's role in addressing the SDGs from the perspective of various tourism stakeholders (academia, the government, the private tourism industry, and public–private organizations). To present a comprehensive picture, this study employed a case study approach. In-depth semi-structured interviews were conducted with tourism industry stakeholders. The findings suggest that, to varying degrees, the SDGs are applicable as well as achievable for Nepal. However, several issues may impede the full implementation of these goals. The implications of these findings are discussed in the paper.     

It's all in the recipe: How to increase domestic leisure tourists' experiential loyalty to local food

This study examines experiential loyalty in the context of local food consumption by domestic leisure tourists. A conceptual framework is developed to understand factors which increase tourists' propensity to exhibit experiential loyalty. Relationships between independent factors and the dependent variable of experiential loyalty are examined using a binary logistic regression model. The centrality of local food to tourists is the most important factor in increasing experiential loyalty, although cultural motivation and satisfaction are also predictors. The results provide insights for government and private tourism enterprises, with practical recommendations outlined.     

Going for gold as a leisure tourism continuum: clustering motivations for gold panning revisit intention

The way in which people use their spare time differs. Leisure activities and tourism are among the most common of these. Gold panning is a rather unusual niche leisure and tourism activity. Despite some differences, leisure and tourism are generally interrelated in many ways, thus gold panning, is a good example of the leisure tourism continuum. In this study, gold panning is considered as a set of leisure activities within the context of tourism. The aim of the paper is to determine the profile of a gold panner based on their motivations. Therefore, respondents are clustered by means of motivation into two homogenous groups defined as ‘nature seekers’ and ‘true gold panners’. The results suggest that the clusters differ significantly with regards to age, education and marital status, but also in terms of the degree of interest in gold and revisit intention. The originality of the research lies in the fact that gold panning as a leisure activity has seldom been explored under the guise of a leisure and tourist context within existing literature, especially through the means of quantitative research.     

How can we manage the tourist-historic city? Tourism strategy in Cambridge, UK, 1978–2003

This paper draws on research into 25 years of tourism planning and management in Cambridge, UK, to explore the long-term effect that tourism strategies can have in managing the development of tourism in historic cities. It focuses particularly on strategic aims and the policies designed to implement them through regulating the city. It finds that five successive Tourism Strategies from 1978 onward have had consistent aims, strongly influenced by the locality characteristics of Cambridge. It explores how strategic aims are derived, focusing on the balance between local and external influences, and how policies to implement the aims are developed. It argues that locality factors, and the role of local regimes and policy communities are more important than national government policy in accounting for aims and policies. It suggests that tourism management issues are rarely finally resolved, and questions whether true ‘tourism management is currently achievable in a historic city.     

Residents’ Perceptions of the Role of Leisure Satisfaction and Quality of Life in Overall Tourism Development: Case of a Fast-Growing Tourism Destination – Macao

The previous literature has examined leisure satisfaction and quality of life but majority of studies were conducted in Western countries. Policy makers worldwide have struggled to balance residents’ leisure satisfaction and tourism development. This study is conducted in Macao, China, a fast-growing tourism destination in Asia. Results indicated that local residents’ leisure satisfaction is positively related to their perceived quality of life while local residents’ perceived quality of life is positively associated with their evaluation of the perceived benefits of tourism. The results generated from that evaluation positively lead to residents’ support of tourism development. Results indicated that it is worthwhile for the policy makers to invest resources in local residents’ leisure satisfaction and quality of life since this will eventually help to support tourism development. The results of this study provide significant implications for policy makers.     

Evolving roles for local government in tourism development: a political economy perspective

This paper interrogates the changing role of local government in tourism development. It does so through the examination of the Hurunui District, a rural district in New Zealand which has experienced significant transformation in the tourism sector and a concomitant increase in public sector input over the past 25 years. By situating this interrogation within an evolving neoliberal public policy context, this paper explores the tensions at play between tourism stakeholders and decision-makers, and it critiques the way in which local government involvement in the sector is manifested as regulation, promotion, and ownership of key tourism resources in the District. The significance of this paper is that it extends our understanding of the role of the state in tourism and of the influence of public policy on tourism development, potentially including sustainable tourism development. Specifically, it draws our attention to the rationality, roles and activities of public sector engagement in the tourism sector, particularly at local government level. We conclude that the nature and extent of debate evident in the case study, and verified in the literature, indicates that the boundary of government activity and intervention in the tourism market is, and will continue to be, socially contested and mediated.     

中国旅游发展政策的历史演进(1949~2013)——一个量化研究的视角

文章从1949~2013年中央政府及相关部委发布的379个旅游政策文件的多维度统计分析入手,以全新的视角剖析了新中国成立以来我国旅游发展政策的演化历程。研究发现:(1)我国旅游政策演化是资源配置的行政化转向行政权力制约下的资源配置市场化过程。(2)旅游政策目标始终与国家经济社会发展的战略目标相一致,可大致分为服务外事、经济型事业、经济新增长点、国家战略性支柱产业四个阶段。(3)旅游政策工具以微观管制为主,对资本、土地、技术、人才等生产要素宏观调控能力不足。(4)旅游政策的制定部门范畴不断扩大,政策力度呈波动趋稳态势。研究认为,旅游经济的有效运行高度依赖于社会经济系统的制度安排。在《旅游法》颁布、旅游业进入全新的发展阶段后,技术进步、市场需求、企业竞合关系协同引领的产品业态与商业模式创新是未来产业效率提升的基本方向,宏观调控和公共服务将成为政府旅游管理的基本内容。     

游客满意:国家战略视角下的理论建构与实践进路

从创汇导向的国际旅游目的地发展到以游客满意为导向的国民旅游福祉提升,是包括中国在内的世界旅游发展战略正在经历的趋势性变革。游客在旅游基础理论研究和旅游经济发展实践中已经被事实上赋予了主体地位,游客满意应当、也可以成为当代旅游发展理论的学术基石、国家旅游发展战略的思想基础和目的地管理实践的政策创新。作者团队5年的全国游客满意度调查实践表明:城市政府牵头、培育游客和市民共享的生活空间、完善商业接待和公共服务体系等,是提升游客满意度的有效路径。     

Places around us: embodied lay geographies in leisure and tourism

Places are one pervasive component of leisure and tourism. Leisure and tourism include encounters with place. Encounters with other people and material things, imagination and memory occur in places. In social science increasing attention is being given to the human individual as productive in everyday practices, as producer rather than consumer. This position is informed through a discussion of the phenomena of embodiment, the human subject and practise. In this paper these elements are outlined and attention directed to ways in which these inform thinking about place in leisure and tourism. These elements are considered in relation to the sensuous, social and poetic dimensions of embodiment. Embodiment denotes the ways in which the individual grasps the world around her/him and makes sense of it in ways that engage both mind and body. It is argued that these dimensions offer a route into a more human-oriented comprehension of leisure and tourism than has been prevalent in much recent work in leisure and tourism studies, and thus provides ground for a more inclusive approach to policy in the new millennium. It is important to note that this emphasis on the human individual in no sense draws away from recognition of other contextual concerns which are on the contrary given more affective consideration.     

‘A Whole New World’: Mothers' Technologically Mediated Leisure

This study explored the roles of an online social networking site called Momstown.ca as a form of technologically mediated leisure in mothers' experiences of online connections. Active interviews with 22 members of Momstown.ca revealed that mothers encounter limiting ideologies of motherhood reinforced through the separation of the public and private spheres. This separation constructs mothers' experiences as less visible, less socially relevant, and confined within private spaces. Through mothers' technologically mediated leisure, the public and private spheres were blurred and ideologies of motherhood were both reinforced and resisted. Mothers demonstrated distinct social dynamics through their mediated leisure suggesting the cyberfeminist potential for transformations in public discourse and private practice that may uniquely contribute to alleviating the contemporary challenges of mothers' increased social isolation and an anxiety-inducing culture.     

Protected area policies and sustainable tourism: influences,relationships and co-evolution

This paper explores the adoption of sustainable tourism ideas in a Park Authority's policies over a period of two decades in a developed world, category V protected area. There is only limited research on influences encouraging the inclusion of sustainable tourism ideas in protected area policies, or on relationships between sustainable tourism policies and other policy priorities. The paper departs from an approach which considers sustainable tourism policies in isolation, because potentially they are reformulations or extensions of other previous policies, or else indirect outcomes of other policies. There is assessment of influences on the Park Authority's sustainable tourism policies, and of the co-evolution between sustainable tourism policies and other policies. Such influences as government funding reductions and rising concern for community well-being affected the Authority's adoption of sustainable tourism ideas. Incorporation of sustainable tourism ideas in policies occurred gradually. It involved re-labelling established policies as well as reframing and extending those policies. It was often an indirect outcome of policy developments not focused specifically on sustainable tourism. Sustainable tourism-related policies co-evolved with, and through, policies for community well-being, actor participation, and sustainable development. The approach used here is relevant for research on policy co-evolution in other policy fields.     

Bicycle tourism in the South Island of New Zealand: planning and management issues

Several emerging trends are pointing to the re-emergence of the bicycle as an important leisure and recreational transportation mode. Yet little research has been conducted into cycling within a tourism context. This paper examines the increasing phenomenon of bicycle tourism by defining bicycle tourists and bicycle tourism from a demand perspective, and describes the characteristics, infrastructure and travel behaviour associated with bicycle tourism through the examination of data collected on independent cycle tourists in the South Island of New Zealand. It illustrates through performance-importance analysis, the areas of major concern in the planning and management of bicycle tourism, and recommends that a demand side perspective is needed if the supply side of the industry is to be sustainable in the future. It makes recommendations for the future planning and management of bicycle tourism in New Zealand that may be of interest to countries currently developing cycle tourism.     

基于制度科层理论的国有旅游资源产权解析——从化温泉水权案例

国家所有的自然资源是中国最典型的旅游资源之一。运用制度科层理论作为工具,通过对从化温泉水权变迁的个案研究,探讨了国有旅游资源的产权制度变迁。研究发现,从化温泉依次经历了"国家代理制""国家-私企双轨制"和"地方政府专营制"3种温泉水权制度。温泉水的管理实体从模糊的国家代理人向明晰的地方代理机构转变。在国有旅游资源产权制度从"国家代理制"向"国家-私企双轨制"或"地方政府专营制"的转变过程中,科层体制下各级政府部门的政治协商是影响制度变迁的主要交易成本,正是对政治成本的考量直接决定了国有旅游资源产权制度变迁的走向。创建新的领地并通过"空间"换"制度"的方式规避政治交易成本,是国有旅游资源产权制度变迁的一种选择。     

Analyzing Non-Participation in Domestic Tourism: a Combined Framework

Non-tourists comprise a large potential market, but are rarely studied in research. This paper aims to examine the reasons behind the non-participation of individuals in domestic tourism through a proposed combined framework which incorporates concepts presented in the psychological continuum model and constraint negotiation model from the field of sports and leisure respectively. Data were analyzed using binary logit regression and comparative analysis. The findings indicate that tourism cognition/awareness, tourism affection/interest, and tourism behavior intention, have a significant effect on the non-participation of individuals in domestic tourism while intrapersonal and economic constraints are regarded as the most difficult constraints to be negotiated by non-tourists.     

Good governance in protected areas: an evaluation of stakeholders’ perceptions in British Columbia and Ontario Provincial Parks

As government funding is reduced and tourism-based fees are increasingly used to fund protected area operations, two options are often used for management: transfer of tourism services to the private sector or operation of tourism services by a government agency that functions like a corporation. This paper reports stakeholders’ views concerning governance for two prominent, but different, management models for protected areas’ tourism services in Canada. British Columbia Provincial Parks uses profit-making companies to deliver park services; Ontario Provincial Parks uses the parastatal approach, where park staff members provide most services directly. Surveys of five key stakeholder groups (park staff, visitors, contractors working in park, nearby residents and NGOs with an interest in parks) provided higher rankings of perceptions of governance criteria closer to good governance for the Ontario approach, with important differences found between some groups and amongst some criteria in both park systems. This research suggests that the parastatal model is perceived as superior by important stakeholder groups, using the lens of standard governance criteria, compared to the outsourcing model that uses profit-making companies to provide park tourism services. This finding has implications globally where governments seek to shift park funding from government towards tourism fees and charges.