The demand for training and consultancy investment in SME-specific ERP systems implementation and operation

This research examines the demand for the level of investment in training and consultancy necessary to successfully implement and operate small and medium sized enterprises (SME)-specific enterprise resource planning (ERP) systems in SMEs. The extant literature on ERP, as well as established business practices adopted by the majority of ERP vendors and trainers, suggests that in order to implement and operate ERP systems effectively, a training model including an extensive training period, and often utilising external consultants, is a necessary condition. An in-depth case study has been conducted in this research on a UK-based SME-specific ERP systems vendor, which maintain that their SME-specific ERP systems can be implemented and operated effectively with only five days of formal training and no additional consultancy. This research evaluates the validity of this claim, and investigates the basis for the training model employed by the case company is, or is not, sufficient for users to successfully implement and operate SME-specific ERP systems.     

Dynamic pricing models for ERP systems under network externality

Enterprise Resource Planning (ERP) systems vendors face great challenges to enhance their market position and maximize their profits. Being able to simultaneously predict the diffusion of an ERP and to determine the right price to charge to a customer is a complex task. Earlier work has demonstrated evidence of network effect in the diffusion of ERP software in industries. In light of this evidence, we investigate in this paper the benefit of a dynamic pricing strategy for ERP systems vendors in a business network governed by a quantitative diffusion model. Based on a real scenario in the automotive industry, those quantitative models are integrated into a simulation-based optimization approach to tackle the problem. Our findings are promising and establish the foundation of a powerful decision support tool for ERP systems vendors.     

ERP system usage: the role of control and empowerment

Organisations have made significant investments in enterprise resource planning (ERP) systems with the strategic expectation that employees will utilise this technology to enhance organisational performance. However, research indicates that ERP systems are underutilised. In order to disentangle the challenge of underutilisation, this paper addresses the impact of organisational control and empowerment on infusion—the deep and comprehensive usage of an information system. Moreover, it also tests whether infusion will lead to higher levels of ERP system success. Data from a sample of 260 matched pairs of ERP system users and their supervisors were collected and analysed. Results indicate that empowerment is positively related with infusion, whereas an inverted u‐relationship has been found for organisational control. The critical link between infusion and ERP system success was found as well, meaning that the more users utilise the system to its fullest extent, the more likely the organisation is to attain ERP systems' promised benefits.     

ERP application in China: An overview

Enterprise resource planning (ERP) systems are among the most important enablers for business intelligence and planning functionality in supply chains. We provide an overview of ERP research and its development and implementation in China. We describe the current market, challenges and future trends for ERP software in China. Cases are provided where ERP implementations have been used to enhance supply chain management of major companies. One of the (not unexpected) findings is that not only analytical data concepts play an important role in successful ERP implementations in China but also cultural and language aspects.     

基于ERP系统的建筑企业信息化建设风险评价研究

从建筑企业管理者的角度出发,针对建筑企业实施ERP的盲目性,在问卷结果分析和建筑企业内部风险因素分析的基础上,建立了实施ERP阶段的内部风险评价指标体系.引入了技术创新项目风险评价的典型模型,考虑ERP项目实施的失败概率及其预期损失,结合专家调查法,提出集值统计一专家调查法的多因素风险评价模型,并给出了风险标准参考值,为实现企业不同需求的风险自评价提供了简便易行的操作方法和可靠科学的后期决策依据,以期促进建筑企业信息化建设.     

A framework of ERP systems implementation success in China: An empirical study

Enterprise resource planning (ERP) system is one of the most widely accepted choices to obtain competitive advantage for manufacturing companies. However, the successful implementation rate is low and many firms did not achieve intended goals in China. This study develops an ERP implementation success framework by adapting the Ives et al. information systems (ISs) research model and DeLone and McLean's IS success model to identify both critical success factors and success measures. Qualitative case study research methodology is used to collect data and Atlas/ti program is used to facilitate data analysis. Discussion is made finally and suggested ERP systems implementation methodology is given at the end.     

Understanding ERP system implementation in a hospital by analysing stakeholders

Implementing enterprise resource planning (ERP) systems requires significant organisational, as well as technical, changes. These will affect stakeholders with varying perspectives and interests in the system. This is particularly the case in health care, as a feature of this sector is that responsibility of services is shared between many autonomous units. In these and similar settings, it is essential to analyse stakeholders and to understand their expectations and attitudes towards the system. Such an understanding will help implementers to address stakeholder interests and to encourage acceptance. Therefore, the purpose of this paper is to develop a theoretically based model to analyse how stakeholder attitudes and behaviours in a hospital setting affect the outcome of ERP implementation. This model is applied in an empirical study of a project to introduce an ERP system in medium‐sized hospital in The Netherlands. The study shows how the ERP implementation impacts the interests of stakeholders such as physicians and administrators, which caused tensions. The paper examines the reasons of these tensions. In doing so, it contributes to our understanding of ERP implementation in health care and any other similar sectors from a stakeholder perspective, and it may help implementers to manage this more effectively.     

ERPs as 'technologies-in-practice': social construction, materiality and the role of organisational factors

Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.     

ERP‐Supported Teamworking in Danish Manufacturing?

Enterprise Resource Planning (ERP) systems and teamworking both entail significant changes to work on the shop-floor. However, a study of 24 Danish manufacturing enterprises found both change programs were rarely explicitly tuned to each other, with little direct interaction in a majority of cases. A case study shows the importance of, and the micro-political difficulties involved in getting companies to configure ERP-systems to support teamworking.     

The mediating role of organizational complexity between enterprise resource planning and business model innovation

Almost any firm faces a change during its life that requires a redefinition of the business model to be more innovative, namely business model innovation (BMI) that designs an architecture to create, capture and deliver value to customers in the marketplace and society. These changes are a great opportunity to improve revenue and costs, but the associated organizational complexity also has drawbacks, due to the set of interrelationships and linkages within the firm. This situation could be even more relevant for firms that implement Enterprise Resource Planning (ERP), due to the complexity of the software and also the difficult implementation process in the organization. In order to fill this gap, this study analyses 104 firms that have implemented ERP and deal simultaneously with BMI. The research objective is therefore to test the role of organizational complexity between ERP and BMI. Specifically, the aim is to test the mediating role of organizational complexity between ERP and BMI. Our findings reveal that organizational complexity mediates between ERP and BMI. Important implications for researchers and managers are provided to optimize ERP implementation so as to obtain a higher return on the costs and revenue associated with BMI.     

基于ERP的企业贯标整合管理研究

从企业贯标认证发展的现状出发,首先通过对企业贯标过程中存在的问题和弊端的分析,提出了对企业贯标进行整合管理的必要性和可能性;其次通过对现存的贯标整合管理理论的总结,提出了一种以ERP先进技术和管理理念为基础的企业贯标整合管理的解决方案,旨在解决企业在不同贯标体系下存在的跨体系和跨部门管理上的难题,同时这种解决方案也能够实现企业内部人、财、物和信息等资源的共享,以达到企业贯标整合的目的。     

ERP沙盘模拟经营对抗课程教学的研究

ERP沙盘模拟经营对抗教学改变传统人才培养模式,集知识性、实践性和趣味性于一体,已经成为高校经管类专业所认可的实践课程。本文从ERP沙盘模拟经营对抗实践教学简介入手,分析沙盘模拟经营对抗教学课程教学的必要性,探讨高校ERP沙盘模拟经营对抗教学的意义与教学创新问题。     

ERP与MRO系统集成过程建模与应用研究

为了实现产品生产阶段到服务阶段业务与数据的有效集成,从业务层和数据层对制造服务系统中的大修维护维修(MRO)与企业资源计划(ERP)的集成过程进行了建模与分析,对ERP与MRO系统之间的业务过程和信息交互过程进行了分析,建立了二者的业务集成框架模型,分析了ERP与MRO系统的数据结构转换过程,提出了二者数据集成模型。应用Web Services完成了ERP与MRO的系统集成开发,包括服务BOM集成、备品备件管理集成等。研究结果实现了制造和服务阶段关键产品数据信息的集成与反馈,打通了从制造到服务阶段的数据传递与集成,对进一步研究复杂产品生命周期管理的信息集成具有一定的借鉴意义。     

基于ERP的煤炭企业物资采购管理研究

介绍了ERP的核心理念,揭示了ERP系统与供应链管理之间内在关系,分析了煤炭企业对ERP的需求,提出了基于ERP的供应链采购管理方案,并探讨了该方案实现方法。     

浅谈煤炭企业实施ERP后财务与业务的协同

指出ERP系统作为一种管理工具,在满足企业发展需求的同时也对企业原有财务管理、业务流程、管理理念和管理模式等方面带来巨大的冲击。分析了实施ERP系统对企业业务和财务的要求,对煤炭企业实施ERP的基本条件进行了展望,阐述了财务与业务的协同、融合对企业管理的作用。     

浅议服装企业资源管理系统

本文简述了服装企业资源管理系统的特点、功能,探讨了实施服装企业资源管理系统的风险规避,提出服装企业资源管理系统只是一种工具,企业在上资源管理系统项目时最关键的是提高对服装企业资源管理系统及风险的全面认识,整合企业管理,从而提高服装企业的国际竞争力。     

利用ERP实现施工企业信息集成管理

信息技术对其他传统行业的改造使其生产效率得到显著提升,利用企业资源规划（ERP）实现建筑企业信息集成管理可以优化企业资源配置,提升企业竞争力。在阐述了建筑企业ERP的功能、内涵和软件体系结构之后,研究了ERP的实施,以达到实现施工企业数据集成、企业与项目信息集成,以及促进组织流程重组的目的。     

试论ERP环境下的内部控制

ERP的实施对内部控制产生了深远的影响,一方面它为内部控制的实施创造了有利条件,另一方面,它又给内部控制的实施带来了新的风险。本文在分析ERP环境下内部控制特点的基础上,以风险控制为导向,提出了ERP环境下完善内部控制的对策。