基于BSC的资产管理绩效评价指标体系的构建

目前,我国资产管理绩效评价指标设置存在一定局限,导致部分企业只注重资产管理的短期绩效。本文在分析我国资产管理绩效评价现状的基础上,从平衡计分卡与企业资产管理系统融合入手,以平衡计分卡四个维度的基本思想为指导,将企业资产管理目标分解落实到相应维度,并设置各个目标的评价指标,构建出基于平衡计分卡的资产管理绩效评价指标体系的基本框架。     

基于平衡计分卡的战略供应商绩效评价体系研究

本文针对战略供应商绩效评价体系不完整、不深入的特征,将平衡计分卡用于战略供应商评价,从财务、业务、顾客、学习与成长四个方面建立了一套基于平衡计分卡的战略供应商绩效评价体系。在指标体系的计算中采用区间层次分析法以期为企业的供应商管理与供应链整合提供一定的借鉴。     

利用平衡计分卡对环境业绩进行评估的探讨

一、平衡计分卡是一种评价环境业绩的有效方法平衡计分卡作为一种前沿的、全新的组织绩效管理手段和管理思想,其最大优点是:不仅强调企业的短期业绩衡量标准,而且更强词企业的长期发展战略业绩,是一种战略管理绩效评价工具,被广泛运用于企业的战略管理。这种方法所采用的考核指标来源于企业的战略发展目标和竞争     

基于BSC的企业环境绩效评价研究

本文尝试将平衡计分卡(BSC)应用于环境绩效的评价中,基于其基本理念来制定环境绩效评价指标体系,构建一个企业环境绩效的平衡计分卡框架,力图实现定性指标与定量指标相结合,财务指标与非财务指标相平衡的目标,从而促进企业和社会的可持续发展。     

基于平衡计分卡的煤炭企业绩效评价体系构建

在企业绩效评价中,平衡计分卡可以在全面评价企业绩效的基础上,使企业战略目标具体化,能促进战略计划的实现,并增强战略反馈功能。设计平衡计分卡的目的是要建立＂实现战略制导＂的绩效管理系统,从而保证企业战略得到有效的执行。基于平衡计分卡的煤炭企业绩效评价体系构建要具有本企业特色;正确把握实施平衡计分卡中的成本效益关系;提高企业管理信息质量;并在平衡计分卡使用中加大激励因素的权重,从而建立科学、完整、有效的战略管理体系。     

平衡计分卡在企业人力资本战略投资绩效评估中的应用研究

平衡计分卡是一种适合企业人力资本战略投资绩效评估的工具。根据企业定位、战略目标和平衡计分卡基本框架,企业可将其人力资本战略投资的绩效评价指标进行分类分层。并从企业价值链的初始环节学习与成长到财务目标的实现共建立四套绩效测评指标,分五个步骤实施。在实施过程中,注意做好员工培训,从实际出发,因地制宜,根据本企业人力资本投资的实际情况创造性地运用平衡计分卡,同时,放眼长远,理顺短期收益与长远目标的关系。     

基于平衡计分卡的高新技术企业绩效评价研究

平衡计分卡是一种用于企业战略实施和绩效评价的管理工具,可以用来科学地监控、评价高新技术企业的绩效,客观评价其实力和成长性。本文介绍了高新技术企业的界定,分析了高新技术企业绩效评价研究现状,论述了基于平衡计分卡的高新技术企业绩效评价思路。     

平衡计分卡理论发展与研究综述

随着现代经济和科学技术的发展,企业越来越重视绩效考核评价体系,借助科学的绩效评价体系对企业经营状况等行为进行评价。绩效评价体系是以实际的业绩效果为考核评价依据的价值衡量体系。平衡计分卡是目前企业较为广泛使用的一种绩效评价体系,自创立以来便受到了人们广泛的关注与肯定。平衡计分卡从财务、客户、内部运营、学习与成长四个角度,将组织的战略落实为可操作的衡量指标和目标值,是一种新型绩效管理体系。平衡计分卡自于20世纪90年代被提出之后,经历三代发展,至今已演变了近30年,通过研究平衡计分卡在国外与国内的发展历史,分析其目前存在的问题。     

基于平衡计分卡的企业发展新思路

平衡计分卡是一种定义战略责任会计系统的绩效评价体系,它能通过财务、客户、内部流程及学习与发展四个方面指标之间的相互驱动的因果关系展现组织的战略轨迹,实现绩效考核——绩效改进以及战略实施——战略修正的战略目标过程。平衡计分卡的应用分为建立计分卡和执行计分卡两个阶段,并能给企业带来更合理的规划。运用平衡计分卡来执行战略,能使战略更好的推广下去,提高企业利润。     

基于平衡计分卡的中小企业ERP实施绩效评价研究

回顾了传统ERP实施绩效评价常用的方法,分析其优点与不足,提出了基于平衡计分卡的ERP实施绩效评价方法,并设计了ERP平衡计分卡,然后分别对ERP财务、ERP客户、ERP内部过程、ERP学习与成长四个维度设计评价指标,以实现对中小企业ERP的实施绩效进行全面、综合、有效地评价,并实现战略和绩效的有机结合。     

Coping With Dependence: A Logistics Strategy Based on Interorganizational Learning for Managing Buyer–Supplier Relations

The rise of outsourcing has heightened interest in the role of logistics managers in coping with dependence in buyer–supplier relations. Buying firm dependence on a supplier potentially reduces supplier performance to expectations because the buying firm cannot leverage power to capture value in the relationship. Drawing from interorganizational learning theory, we advance a logistics strategy that consists of supplier cost analysis and supplier integration as a means to create value and thereby mitigate the negative effects of dependence. By facilitating the acquisition and use of knowledge, supplier cost analysis and supplier integration enable buying firms to identify improvement opportunities while engaging in collaborative supplier relations. Using survey responses from 222 buying firms, we find that while buyer dependence decreases the buyer's perceived supplier performance, supplier integration suppresses these negative effects. Furthermore, we show that supplier cost analysis is a valuable knowledge acquisition tool that logistics managers can use to enable supplier integration as a relational form of governance. As such, we provide new insights into interorganizational learning theory and suggest to logistics managers the important role supplier cost analysis plays in managing buyer–supplier relationships.     

The Influence of Contractual Governance Mechanisms,Buyer–Supplier Trust,and Supplier Opportunistic Behavior on Supplier Performance

This article explores the influence of contractual governance mechanisms, buyer–supplier trust, and supplier opportunistic behavior on Uganda's public sector supplier performance. Many outsourced contracts are reported to frequently fail to deliver on time, budget, specifications, and quality and do not deliver value to the public. This could be attributed to poor contractual governance mechanisms, lack of buyer–supplier trust, and high levels of supplier opportunistic behavior. A cross-sectional data set collected from 632 staff of Uganda's public sector is used to validate the theoretical model and hypotheses developed from literature review. Findings reveal that contractual governance mechanisms, buyer–supplier trust, and supplier opportunistic behavior are significant predictors of public sector supplier performance. The results also suggest that supplier opportunistic behavior has a stronger influence toward supplier performance than others. The implications for these findings for future research and practice are also discussed.     

服务补贴与具有相同供应商的供应链博弈研究

针对由两个零售商和一个共同的供应商组成的供应链,供应商将具有可替代性的两种产品通过两个零售商进行销售,零售商为其产品提供服务,供应商为零售商提供服务补贴。分析得出:向零售商提供服务补贴虽然能够提高零售商针对自己产品所提供的服务水平,增加其产品的市场占有率和供应商的利润,但并不能增加零售商的利润,反而会使其利润减少。如果在供应商向零售商提供服务补贴的供应链中采用纳什讨价还价机制,不仅可以使产品的服务和销量保持在不采用纳什讨价还价机制的供应商向零售商提供服务补贴时供应链的水平,还可以使供应商和零售商的利润都增加,此时供应商愿意提供服务补贴,零售商愿意接受服务补贴。     

Orchestrating resource base,role, and position: a supplier’s strategy in buyer-dominated relationships

The literature that can be consulted today regarding supplier strategies focuses mainly on the buying company’s opportunities to structure, rationalize and develop its supply base. However, few studies have been undertaken in the automotive industry that focus on the supplier’s view of change. One significant characteristic of a supplier’s development is that it occurs in close relationship with the buying company, a relationship that can be described as buyer-dominated. This article focuses on the need for suppliers to develop their own strategies. The purpose of the article is to identify theoretical and empirical building blocks in a supplier’s strategy in these buyer-dominated relationships, to describe and analyze a supplier’s strategic development from traditional supplier to systems supplier, and to discuss managerial implications. The empirical material consists of a longitudinal in-depth case study, conducted in retrospective as well as in real time, and this study is itself based upon several case studies, including ones of Volvo and Saab Automotive. The findings indicate that the supplier’s systems strategy is a high-risk one, because it is based on an vision of a systems suppliership in the future. Even if the group of supplier has been able to form a close relationship with the end-product manufacturers (Volvo and Saab Automotive), the need remains for it to be able to interpret those manufacturers’ (buyers) actions and adapt its own strategies accordingly. An important feature of the supplier’s strategy should be cooperation with other suppliers and the creation of new structures that consist of a number of previously independent supplier companies. The supplier’s ability to orchestrate resource base, role and position is of great importance.     

Supplier Role Conflict: An Investigation of Its Relational Implications and Impact on Supplier Accommodation

Existing research on supply chain relationships suggests that one of the underlying tensions between supply chain partners is that of opposing perspectives and goals in the customer?supplier relationship. In today's business world with requirements in constant flux, suppliers are often asked to accommodate “special” requests made by their customers, not part of the contractual agreement. Suppliers frequently fill requests to protect the relationship with the customer, even if they fall outside of what they consider their role as a supplier. Issues of supplier role conflict emerge when customers and suppliers have different views of what the supplier's role should entail. There is little research examining the potential for supplier role conflict in supply chains. Specifically, this research draws on literature from multiple disciplines to consider supplier role conflict that may stem from accommodation and the impact of this role conflict and supplier accommodation on the supply chain relationship and future accommodation behavior. Hypotheses are tested using two scenario‐based experiments. Results suggest that supplier adaptation and flexibility both have positive relational effects. If suppliers perceive accommodation requests as outside of their contracted role, supplier role conflict can have detrimental effects on the supplier's relationship perceptions and their willingness for future accommodation.     

Matching governance mechanisms with transaction-specific investment types and supplier roles: An empirical study of cross-border outsourcing relationships

Drawing from transaction cost economics (TCE) and relational view (RV), we develop a contingency framework that matches governance mechanisms with different types of supplier transaction specific investments (TSIs) in cross-border outsourcing relationships. We further examine the three-way interaction effects between governance mechanisms, TSI types, and supplier roles in cross-border outsourcing relationships. Using data collected from 324 managers of local suppliers in China and 162 managers working for international buyers located in 15 different OECD countries, we find that while relational governance is more effective at safeguarding supplier human TSIs, it is not an effective solution for safeguarding supplier physical TSIs. In contrast, formal contracts help safeguard supplier physical TSIs against international buyer opportunism, but they are ineffective at safeguarding local supplier human TSIs. Moreover, we find that the interaction effect between formal contracts and supplier physical TSIs is stronger for original equipment manufacturers (OEMs) than for original design manufacturers (ODMs), whereas the interaction effect between relational governance and supplier human TSIs is stronger for ODMs than for OEMs. Theoretical and managerial implications of the findings follow.     

具有可控制交货时间的EOQ

一个含有一个供应商和一个零售商的简单的供应链系统,供应商在链中占据垄断地位,他不仅拥有零售商相关的成本信息,还有交贷时间的决策权。在这种条件下,研究零售商和供应商的订货或生产批量问题,并从理论上证明对交货时间的控制给供应商和给零售商带来的益处和损失。     

Justice in triad: Revisiting supplier involvement in new product development

Recognizing the importance of involving suppliers in the new product development (NPD) process, extensive studies have examined this issue at a buyer–supplier dyadic level. However, how supplier involvement leads to better NPD performance is not clearly explained. Additionally, extending the dyadic relationships to triadic relationships and addressing how to manage the two competing suppliers with fair conduct remains unexplored. To answer these questions, this study developed a conceptual model theorizing the role of supplier involvement, information sharing, and justice in the NPD process within a buyer–supplier–supplier triadic relationship. Based on survey data collected from 200 U.S. firms, Structural Equation Modeling is used to test the hypothesis. The results first confirmed the criticality of involving both primary and secondary suppliers during NPD. Second, the positive effect of triadic supplier involvement on innovation performance is fully mediated by information sharing. Finally, this study explored the different roles of procedural justice and distributive justice; the results confirmed that procedural justice acts as a moderator for the relationship between triadic supplier involvement and information sharing, whereas distributive justice moderates the effect between information sharing and innovation performance. Our findings contribute to the literature of triadic supplier involvement-new product development and relationship management. Accordingly, these findings highlight key implications for managers and policymakers.     

Consumers' switching inertia in a fictitious electricity market

Consumers in the deregulated Swedish electricity market do not switch from their incumbent supplier to the extent that would be economically beneficial. To examine potential causes for this switching inertia, a mail survey was administered to 540 Swedish electricity consumers who were randomly assigned to four experimental conditions and a control condition. Survey participants in the experimental conditions first made a choice of a supplier; then, they made choices between this alternative (their ‘incumbent supplier’) and other alternatives that differed from the incumbent supplier on price, quality of information, market share and availability of ‘green’ electricity. The results showed that lower price, higher quality of information, medium–large market share, and availability of green electricity increased switching to the alternatives to the incumbent supplier. A remaining general preference for choosing the incumbent supplier was reduced by instructions that removed feelings of loyalty and informed about the economic benefits of switching for all consumers.     

供应链模式下制造企业选择供应商的模糊方法

在制造企业的供应链管理中,供应商选择在企业采购中具有重要地位,因此,如何正确选择供应商就成为一个重要课题。本文提出了供应商选择的模糊评价方法,并进行了实例分析,结果显示具有较好的使用价值。