移动通信网络中对数据业务的有效应用

本文针对我国现阶段数据业务在移动通信网络中的应用情况，对数据业务进行了分析，对现代的数据业务在移动通信网络中的应用现状和前景进行了分析。     

移动通信数据业务优化与管理分析

本文以移动通信中的数据业务为研究对象，首先针对我国移动通信数据业务的现状进行了简要分析，在此基础之上重点论述了移动通信数据业务优化管理的可行性思路，旨在于引起各方人员的特别关注与重视。     

基于企业和用户双维度的数据业务分类模型

随着传统语音业务资费逐渐下降，拓展数据业务已逐步成为运营商提升收入的重要手段。面对种类繁多的数据业务产品，如何将其有效地梳理归类成为数据业务运营中的重要问题。本文首先对常用的数据业务归类方法进行梳理，总结各个方法的优势与不足，并在此基础上结合GE矩阵、BCG矩阵的重要思想建立覆盖企业和用户双维度的收入与需求预测分类模型。     

基于TD—LTE和WLAN的双网络通道的数据业务选择器的研究

在我国,中国移动已成为全球为数不多的几个同时拥有固定网络与移动网络的大运营商之一,如何充分利用WLAN网络资源与TD—LTE／TD—SCDMA网络资源成为了全球通信业界研究的热点之一。本研究的目标是通过修改智能手机操作系统的内核模块,开发双通道自适应网络模块,把TD-LTE的移动通信模块和WLAN的固定通信模块同时进行数据业务操作,并形成数据业务选择器。在Android智能手机中,安装双网络通道的数据业务选择器后,可以并行操作数据业务,实现了数据业务分流,把运营商的网络资源实现负载均衡的状态,同时也提高了数据业务的上下行速率。     

中小城域网实现的探讨

MSTP、RPR和城城WDM技术是城城网工程中的主流技术。MSTP比较适合已经敷设大量SDH网的运营公司，它可以方便有效地支技分组数据业务，实现从电路交换网到分组网的过渡。     

基于OSPF的单播路由技术在GPON系统中的应用

GPON系统的高带宽和双向光通信特性能够很好地支持数据业务。设计了GPON系统中基于OSPF的单播路由技术实现方案．该设计承接了OLT和ONU上的IP数据流功能，充分利用GPON双向光通信特性，使PON口下的IP用户可以和网络双向通信，支持IP化的数据业务。     

大数据业务的商业模式探讨

大数据的浪潮已经影响到了世界上很多企业。在中国,大数据技术及业务刚刚起步,展望未来一片蓝海,因此深入挖掘大数据业务的商业模式必将成为企业的竞争战略之一。本文首先介绍了大数据业务的产生背景和商业模式的涵义,然后总结了大数据业务发展的六种商业模式,并对每一种商业模式进行了定义、案例分析、优势归纳和关键成功因素探究,最后提出了大数据业务运营中存在的一些问题及对策。     

手机终端市场竞争趋势发展及其影响分析

随着移动数据业务的发展,手机市场将面临新的增长热点手机定制。运营商的介入将可能带来手机终端市场的重新洗牌。移动数据业务的发展将提高手机终端制造在产业链中的地位,这种地位的提高对于手机终端制造商而言既是发展壮大的机遇,同时也面临着沦为运营商的OEM的危险。     

移动资讯平台及数据业务发展模式探讨

为保证信息服务的质量、引导移动用户的消费习惯、指导移动梦网业务的发展方向,在原有SP合作模式下更进一步进行CP的合作试点,江苏移动设计建设了资讯平台,实现了CP信息的统一管理,丰富了移动数据业务的资讯内容,为3G数据业务的发展探索道路,引导移动数据业务有序的发展。     

桥梁检测中动静荷载试验的应用探究

随着经济的发展，道路交通量逐渐增加，管理维护不善，尤其是部分超载重量和超载汽车的数量逐渐增加，桥梁在设计使用过程中表现出一定程度的疾病，影响了桥梁工程的耐久性，降低了承载能力。为了确保桥梁还有足够的承载能力，必须对桥梁进行静态和动态负载试验，评估桥梁的承载能力，以确保运行车辆的稳定性。     

基于短信息服务的移动安全通信系统设计

短信息由于其成本低廉、使用方便等特点,被广泛应用于业务数据交换。但由于其本 身的不安全因素,无法满足传递敏感数据需求。为此,设计了基于短信息服务的移动安全通 信系统,在移动终端设备、通信链路和应用服务等方面都采取了安全保障措施。通过短信 息服务,可实现移动通信网络和固网应用服务的安全无缝集成。     

基于IP分布式MSC的CDMA2000系统A接口设计与实现

针对传统集中式移动交换中心(MSC)容量小、安全性低、不易扩展的不足,基于IP技术和软交换技术,提出了一种分布式MSC架构.在此架构下对A接口协议进行了分析并给出了基于IP的实现方案:兼顾TCP的可靠性和UDP的简洁性定义了承载A接口中的信令和业务的一个增强性UDP协议(EUDP).此外,也描述了分布式MSC负荷分担的选择原则:轮选、处理最近和资源最近;最后以8 kbit/s语音业务为例,对基于IP传输语音业务的带宽需求进行了简单分析.实践表明,该方案不仅提高了系统的经济性,也改善了网络容量扩展和新业务提供的灵活性.     

Key capabilities in knowledge-intensive service business

The purpose of this study is to identify key capabilities in knowledge-intensive service business. Current service research lacks evidence on this topic, since knowledge-intensive services constitute a very heterogeneous group, making the identification of key capabilities challenging. To bridge this gap, a conceptual framework is developed, integrating discussion on knowledge intensity with the classical service features. Empirical data are collected from two case firms with the help of focus groups, theme interviews and a survey. Based on the developed framework and analyzed data, we identify four specific capability categories of knowledge management, service productization, project management, and relationship orchestration.     

A measurement model for service capability from the customer perspective

This study develops a model to construct three quantitative indices for service capabilities from the customer perspective. The concept is derived from process capability indices which have been widely used to measure process capability and performance in manufacturing. This model expands their use in services by incorporating Taguchi’s quadratic loss function, zone of tolerance, and three-factor theory. To demonstrate the efficacy of the proposed indices, a case study of a telecom business was performed to assist the case firm in realizing the service capability of key factors for improving future service quality.     

服务型跨国公司全球模块化与服务业国际转移及其对中国的启示

日趋激烈的全球竞争迫使服务型跨国公司必须更加高效地整合全球资源,增强全球竞争力和创新能力。全球模块化为服务型跨国公司实现这一目标提供了重要路径,也在客观上有力地推动了服务业国际转移。本文首先进行了相关理论综述;然后分析了服务型跨国公司实施全球模块化的可行性;接着阐释服务型跨国公司全球模块化是如何发展及其如何推动服务业国际转移,并选取国际快递业作为新样本行业进行理论检验;最后,对中国服务企业应该如何运用全球模块化来更好地承接服务业国际转移或整合全球战略性服务资源提出相关政策建议。     

基于区位商法的江苏高技术服务业竞争力分析

当前,江苏高技术服务业的比较优势行业主要集中在软件业、科技交流和推广服务业等领域;潜在优势行业主要集中在研究与试验发展服务业等知识、技术密集型产业当中;计算机服务业、专业技术服务业以及电信和其他信息传输服务业等产业发展尚且不足,地质勘查业则还处于发展的起步阶段。江苏省应继续做大具有领先地位的软件业产业规模;进一步加强发展科技交流和推广服务业,着力提升研究与试验发展服务业水平,加快发展使其成为优势产业;力争迅速提高计算机服务业、专业技术服务业、电信和其他信息传输服务业的比较优势,并进一步培育地质勘查业,使其尽快形成自身的竞争比较优势。     

Verbund von Industrie und Dienstleistungen wird enger

Structural change in highly developed countries is characterized by the increasing importance of the tertiary sector — especially production oriented services — at the expense of the secondary sector. The present paper analyzes the kinds of linkages between service industries and manufacturing branches using the results of a survey of firms carried out in parts of the German Rhineland. The results show that knowledge intensive services in particular help to strengthen the regions’ export bases. Furthermore, service industries and manufacturing industries are closely and increasingly linked to each other. In this process manufacturing industries demand highly specialized services while service industries give innovative impulses, helping to increase industrial firms’ competitive capability. Thus the importance of the manufacturing industry in this network is higher than statistical analysis is able to show. Regions are well advised, therefore, not to neglect the locational requirements of manufacturing industries.     

Service strategy to improve operational capabilities in the public sector

ABSTRACT

Public institutions, such as emergency services, face unique operational challenges because they do not have a clear profit motive, operate in a political system as opposed to a market system, and have a fragmented authority structure. This study applies traditional operations and service strategy theory to the not-for-profit, public sector context. Synthesizing research from these theoretical domains, a contingency framework is developed to determine the effect of environmental uncertainty and strategic choices on operational capabilities in emergency services under different governance structures. Operations strategy research traditionally uses survey-based measures, while emergency services research focuses on mathematical modeling techniques. In contrast, this study analyzes archival data with 9800 emergency incidents using hierarchical regression. The results support that in the public not-for-profit context, strategic choices mediate the impact of environmental uncertainty on operational capability. Furthermore, governance structure moderates the impact of environmental uncertainty and strategic choices.     

一种非正态分布数据过程能力的计算方法

过程能力是六西格玛管理中流程分析的重要指标,在流程分析过程中会出现各种类型数据,而六西格玛管理现有分析工具箱只提供了正态分布数据的过程能力计算方法,对非正态分布数据没有提供相应的分析工具。这对某些行业,特别是服务业,引进六西格玛管理带来了困难。采用一种针对非正态分布数据(包括离散型的和连续型的)的过程能力指数的计算方法,可以补充六西格玛管理现有工具箱,为服务业应用六西格管理提供了支持。     

Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data

Various types and massive amounts of customer behavior data are collected in various industries, such as transportation, healthcare, hospitality, and logistics. The use of customer behavior data can improve the design activities of service firms. Despite the applicability of customer behavior data to service design, only a few studies have examined an approach to utilize customer behavior data in service design. This study proposes an approach for designing services with customer behavior data. The approach is based on a case study on eco-driving service design with the behavior data of bus drivers. This study extends the research on service design by demonstrating how customer behavior data are utilized for service design and assisting service designers in designing services with customer behavior data.