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1.
Prior studies assert that social trust may positively influence the economic performance of countries and firms (within those countries). This paper proposes a more nuanced mechanism whereby corporate social responsibility (CSR) mediates the relationship between country-level social trust and firm-level financial performance. Anchored in neo-institutional theory, we theorize that social trust instills norms of trustworthiness and willingness to trust others guiding individual and corporate behaviors. In order to comply with such norms and gain legitimacy, firms in high-trust society are more likely to commit to CSR activities that serve the interests of stakeholders. CSR activities, in turn, can positively influence financial performance by enabling firms to access stakeholders' resources and capabilities and to decrease transactions costs in the stakeholder relationships. We tested our theory by analyzing 9818 firm-year observations across 34 countries, during the 2006 to 2015 period. Our analysis shows the expected CSR mediation in the relationship between social trust and firm-level financial performance. Our findings are robust across different models addressing the concerns of endogeneity, alternative measures, and potential moderators. 相似文献
2.
Nemiraja Jadiyappa Santosh Shrivastava Avinash Ghalke 《International Review of Finance》2023,23(1):27-36
The stakeholder theory predicts that corporate social responsibility (CSR) activities reduce the morale hazard problem between creditors and corporate firms and decrease the requirement of collaterals in debt transactions. Consistent with this theory, our analysis shows that there is a negative relationship between CSR and secured debt in a cross-section of firms. Further, by using the mandatory CSR regulation implemented in India as a quasi-natural experiment setting, we observe the same negative relationship across periods in firms that were impacted by the regulation. These results suggest that CSR activities may substitute collaterals for obtaining debt from financial institutions, especially banks. 相似文献
3.
Nizar Souiden Walid Chaouali Joaquín Aldás-Manzano Dima Rachid Jamali 《Business ethics (Oxford, England)》2022,31(2):363-385
This study uses the sequential updating mechanism and draws on several theories, such as the attribution theory, the self-perception theory and the shame theory, to explain the interplay between consumers' perceptions of corporate social responsibility (CSR) and corporate credibility. It contends that both CSR and corporate credibility undergo the sequential updating mechanism. A two-stage model (before and after a corporate public relation [PR] crisis) is used to investigate how individuals' perceptions of CSR and credibility are determined by their blame attribution to the firm, their self-culpability, as well as their prior perceptions of CSR and credibility. To test the research hypotheses, four samples were collected from Spain (224 and 244) and the United Kingdom (307 and 236). Respondents had to state their opinions in relation to a Spanish and a British company operating in the fashion industry. For the model estimation, the SmartPLS 3 was used. The results show that consumers' perception of a firm's liability has a significant impact on their feeling of culpability, which in turn strongly and negatively affects their perceptions of the firm's CSR and credibility. In addition, consumers' prior perceptions of CSR and credibility play a relevant role in regulating and offsetting the final effect of a corporate PR crisis. 相似文献
4.
企业成长过程中的社会责任认知与行动战略 总被引:3,自引:0,他引:3
文章从利益相关者角度出发,以一个动态的视角来考察企业成长与企业社会责任之间的关系。通过对319份有效问卷的实证分析,文章基本证实了不同规模的企业、处在不同生命周期阶段的企业对社会责任的认知是存有差异的,企业在不断成长的过程中会采用不同的行动战略来承担社会责任。强求所有的企业都承担等量的社会责任,不仅不利于企业的持续成长,相反还会阻碍企业在承担社会责任方面采取实际行动。 相似文献
5.
A Stakeholder Approach to Corporate Social Responsibility: A Fresh Perspective into Theory and Practice 总被引:3,自引:0,他引:3
Dima Jamali 《Journal of Business Ethics》2008,82(1):213-231
6.
Ron Bird Anthony D. Hall Francesco Momentè Francesco Reggiani 《Journal of Business Ethics》2007,76(2):189-206
Corporate management is torn between either focusing solely on the interests of stockholders (the neo-classical view) or taking
into account the interests of a wide spectrum of stakeholders (the stakeholder theory view). Of course, there need be no conflict
where taking the wider view is also consistent with maximising stockholder wealth. In this paper, we examine the extent to
which a conflict actually exists by examining the relationship between a company’s positive (strengths) and negative (concerns)
corporate social responsibility (CSR) activities and equity performance. In general, we find little evidence to suggest that
managers taking a wider stakeholder perspective will jeopardise the interest of its stockholders. However, our findings do
suggest that the market is not only influenced by the independent CSR activities, but also the totality of these activities
and that the facets that they value do vary over time. It seems that␣most recently, the market has valued most firms that
satisfied minimum requirements in the areas of diversity and environmental protection but were most proactive in the area
of employee-relations.
Ron Bird is an Emeritus Professor in the School of Finance and Economics at the University of Technology, Sydney. His research
interests focus on market implications of corporate social responsibility and also dysfunctionality within capital markets.
He received his Master's degree in economics at Monash University in 1971.
Anthony D. Hall is currently the Head of the School of Finance and Economics and Director of the Quantitative FinanceResearch
Centre at the University of Technology, Sydney. His research interests cover all aspects of financial econometrics. He was
awarded a PhD in econometrics from the London School of Economics in `976.Francesco Momente is Professor of Corporate Finance
at the Bocconi University, Milan (Italy). His research intersts focus on the market valuation of corporate social responsibility
and the value relevance of accounting information.He received his PhD in General Management at Ca' Foscari University, Venice
(Italy) in 1998. Francesco Reggiani is Professor of Corporate Finance at the Bocconi University, Milan (Italy). His research
interests focuson the market valuation of corporate social responsibility and corporate governance. He received his PhD in
GeneralManagement at Bocconi University in 2001. 相似文献
7.
Organizations are exposed to increasing pressures from their constituents to integrate corporate social responsibility (CSR)
principles into their ongoing business practices. But accepting new and potentially open-ended commitments is not a harmless
exercise, and companies may well expose themselves to serious risks when embracing such principles. To identify these risks,
we conducted two naturalistic studies: one exploratory, the other corroborative. The results show that CSR adoption is associated
with at least seven different business risks, ranging from failing strategy implementation to legitimacy destruction. To alleviate
these risks, we discuss a set of managerial mitigation strategies that have the potential to realign companies’ CSR activities
with their strategic objectives.
Pursey Heugens is an Associate Professor of Organization Theory in the Department of Business-Society Management at RSM Erasmus
University. He received his PhD from the same school. His research interests span positive and normative theories of organizaton,
including bureaucracy theory, neo-institutional theory, contractualist business ethics, and virtue ethics.
Nikolay Dentchev is an independent research fellow at Ghent University, Belgium, and a project coordinator at the corporate
venturing department of Fortis Group (Fortis Venturing). He holds a Ph.D. in business economics from Ghent University. His
current research is related to entrepreneurship, instrumental stakeholder theory, and management challenges of corporate social
responsibility 相似文献
8.
Corporate Social Responsibility: Exploring Stakeholder Relationships and Programme Reporting across Leading FTSE Companies 总被引:7,自引:0,他引:7
Although it is now widely recognised by business leaders that their companies need to accept a broader responsibility than
short-term profits, recent research suggests that as corporate social responsibility (CSR) and social reporting become more
widespread, there is little empirical evidence of the range of stakeholders addressed through their CSR programmes and how
such programmes are reported. Through a CSR framework which was developed in an exploratory study, we explore the nature of
stakeholder relationships reported across leading FTSE companies and the importance they attach to communicating both social
and business outcomes. It is evident from the hypotheses tested that the bigger FTSE companies, particularly extraction companies
and telecoms, are more adept at identifying and prioritising their stakeholders, and linking CSR programmes to business and
social outcomes. However, we draw the general conclusion that building stronger stakeholder relationships through CSR programmes
– other than with customers – is not currently a priority for most companies. We also conclude that a limited sophistication
in managing multiple stakeholders may compromise the impact of CSR upon business and social results. Finally, the managerial
implications and the contribution of our study are discussed before closing with an acknowledgement of the limitations of
this work and suggestions for further research. 相似文献
9.
Corporate Social Responsibility: Views from the Frontline 总被引:2,自引:0,他引:2
Lisa Whitehouse 《Journal of Business Ethics》2006,63(3):279-296
This paper offers an evaluation of corporate policy and practice in respect of corporate social responsibility (CSR) deriving
from an analysis of qualitative data, obtained during semi-structured interviews with the representatives of 16 companies
from a variety of UK sectors including retail, mining, financial services and mobile telephony. The findings of the empirical
survey are presented in five sections that trace chronologically the process of CSR policy development. The first identifies
the meaning attributed to CSR by the respondent companies followed in the second section by the factors that are driving them
to implement the CSR agenda. The third examines the use of the language of CSR and the concept’s role as either a substantive
concept or simple label. The fourth identifies the criteria used for determining CSR policies and the objectives underlying
them. The fifth and final section offers an analysis of the respondents’ predictions as to the future development of CSR.
On the basis of the findings of the survey, this paper argues that, despite genuine attempts on the part of those responsible
for CSR policy development to address stakeholder concerns, the context within which CSR has been implemented hinders its
potential to offer stakeholders sufficient information by which to evaluate corporate performance in respect of CSR and the
ability of CSR to operate as a meaningful and systematic constraint on corporate behaviour.
Lisa Whitehouse is a Senior Lecturer in the Law School at the University of Hull. She has published in the areas of the English
law of mortgage, the UK railway infrastructure and corporate social responsibility. She received her Ph.D. in Law from the
University of Hull. 相似文献
10.
Corporate social responsibility (CSR) has become an increasingly significant managerial concept, yet the manager as an agent
of corporate bureaucracy has been substantially missing from both the analytical and conceptual literature dealing with CSR.
This article, which is both interpretative in nature and specific in reference to the U.K. cultural context, represents an
attempt at addressing this lacuna by utilising qualitative data to explore the perceptions of managers working in corporations
with developed CSR programmes. Exploring managerial perceptions of motives for CSR initiatives, methods of stakeholder engagement,
organisational integration of CSR and its impact on managerial work, this study concludes that an instrumental approach dominates,
which indicates an external–internal organisational paradox in the design and execution of CSR initiatives. 相似文献
11.
Jie Zou 《Frontiers of Business Research in China》2015,9(3):371
This paper attempts to understand selective engagement in corporate social responsibility (CSR). CSR involves various issues that can meet demands from multiple stakeholders. A firm can focus on certain CSR issues to satisfy a particular stakeholder while ignoring the demands from other stakeholders, or it can take a more balanced approach to CSR by addressing a wider range of social issues. In this paper, I investigate how stakeholder pressures from three types of primary stakeholders (customer, supplier, and employee) shape selective engagement in CSR. The empirical results based on a representative sample of more than 1,000 small and medium-sized enterprises (SMEs) in the early 2000s suggest that firms prioritize their stakeholders based on instrumental considerations. Those stakeholders who have greater power over the focal firm will exert a larger impact on a firm’s CSR engagement. Constrained by limited managerial resources, firms accord attention to a limited range of issues most relevant to salient stakeholders. Specifically, MNCs as major customers pressure the focal firm to assume more responsibility for product quality, as well as on a wider range of social issues; SOEs as both major customers and major suppliers pressure the focal firm to assume more responsibility for employee welfare; employees with higher education pressure the focal firm to assume more responsibility for employee welfare, and for a wider range of social issues. This study contributes to stakeholder theory and research on the CSR of SMEs, and has important implications for CSR practitioners. 相似文献
12.
This paper uses social network analysis to examine the interaction between corporate blogs devoted to sustainability issues
and the blogosphere, a clustered online network of collaborative actors. By analyzing the structural embeddedness of a prototypical
blog in a virtual community, we show the potential of online platforms to document corporate social responsibility (CSR) activities
and to engage with an increasingly socially and ecologically aware stakeholder base. The results of this study show that stakeholder
involvement via sustainability blogs is a valuable new practice for CSR communications and stakeholder engagement. It also
opens new horizons for communicating CSR issues to key constituencies online. 相似文献
13.
The pharmaceutical sector, an industry already facing stiff challenges in the form of intensified competition and strategic
consolidation, has increasingly become subject to a range of pressures. Crucially, in common with other large-scale businesses,
pharmaceutical firms find themselves ‹invited’ to respond positively to the corporate ‹social’ responsibility (CSR) expectations
of their stakeholders. Consequently, individual managers will almost certainly be obliged to engage in some form of stakeholder
dialogue and this, in turn, means that they will have to make difficult choices about which practices to adopt. This real-world
management predicament runs parallel to an academic interest in CSR stakeholder dialogue theory and models. Accordingly, the
approach of this paper is to focus primarily on the academic debate surrounding stakeholder dialogue, by reviewing past attempts
to research and theorise the subject, by identifying gaps and weaknesses in the literature, and by proposing a new analytical
model. The central aim of the proposed new model is to offer a unified, structured, systematic, and comprehensive approach
to CSR decision making whilst simultaneously providing a practical framework for CSR executives who face the challenge of
responding in an effective manner to stakeholders. The model outlined here is currently being employed to conduct international
comparative empirical research into stakeholder dialogue practices amongst UK and German pharmaceutical firms. In the longer
term the intention is to use the model to undertake international comparative research encompassing a broader range of countries
and industries. 相似文献
14.
Corporate Social Disclosure in the Franchising Sector: Insights from French Franchisors’ Websites 下载免费PDF全文
Frédérique Déjean 《Journal of Small Business Management》2015,53(2):321-339
This paper explores corporate social responsibility (CSR) within the franchising sector. More specifically, using regulation theory, stakeholder–agency theory, transaction cost analysis, and literature on plural form, along with an empirical study conducted on the franchising sector in the French market, we find significant and positive relationships between chain size and the extent of corporate social disclosure (CSD) on franchisors’ websites and between the percentage of company‐owned units within the chain and the extent of CSD on franchisors’ websites. Moreover, though findings reveal that 86.03 percent of the 136 sampled franchisors communicate about at least one of their CSR activities on their websites, differences in terms of highlighted categories (e.g., environment, human resources, and products) and the extent of available CSR information exist. 相似文献
15.
This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes. 相似文献
16.
Yungchih George Wang Wen-Hsi Lydia Hsu Kuang-Wen Chang 《Frontiers of Business Research in China》2012,6(2):218
This study empirically examines the relationship between a firm’s fulfilling of corporate social responsibility (CSR) and performance. We developed a CSR index (CSRI) to quantitatively evaluate CSR, which consists of four dimensions measuring a firm’s contributions to the economy, society, environment, and corporate governance, respectively. With data from publicly-listed firms in Taiwan during the period of 2004–2009, results of quantile regression show that fulfilling CSR has a significantly positive impact on firm performance, and that the impact in a more profitable firm tends to be significantly greater than that in a less profitable firm. Specifically, when a firm is more profitable, its management would be more willing to implement CSR. The implication is that a firm could pursue better performance while serving as a good corporate citizen. 相似文献
17.
Mette Morsing Majken Schultz Kasper Ulf Nielsen 《Journal of Marketing Communications》2013,19(2):97-111
This research explored the apparent ‘Catch 22’ of communicating Corporate Social Responsibility (CSR). Although companies are regularly encouraged to engage in CSR, they are simultaneously discouraged to communicate about this engagement. We contribute with two models that may help to explain how companies can best communicate about their CSR initiatives. Based on a reputation survey and two case studies of Danish corporate CSR frontrunners, first we develop an ‘inside‐out approach’ to suggest how managers can manage their CSR activities to achieve favourable CSR reputation in a ‘Catch 22’ context. Employees appear as a key component in building trustworthiness as CSR communication is shown to evolve when taking an ‘inside‐out approach’. Second, we develop a CSR communication model with two CSR communication processes targeting different stakeholder groups: ‘the expert CSR communication process’ and ‘the endorsed CSR communication process’. Integrating these models and processes may help companies strategically capture reputational advantage from their CSR initiatives. 相似文献
18.
The Effects of Corporate Social Responsibility on Brand Performance: The Mediating Effect of Industrial Brand Equity and Corporate Reputation 总被引:2,自引:0,他引:2
Chi-Shiun Lai Chih-Jen Chiu Chin-Fang Yang Da-Chang Pai 《Journal of Business Ethics》2010,95(3):457-469
In this article, the researchers explore the following question. Can corporate social responsibility (CSR) and the corporate reputation of a firm lead to its brand equity in business-to-business (B2B) markets? This study discusses CSR from customers’ viewpoints by taking the sample of industrial purchasers from Taiwan small-medium enterprises. The aims of this study are to investigate: first, the effects of CSR and corporate reputation on industrial brand equity; second, the effects of CSR, corporate reputation, and brand equity on brand performance; and third, the mediating effects of corporate reputation and industrial brand equity on the relationship between CSR and brand performance. Empirical results support the study’s hypotheses and indicate that CSR and corporate reputation have positive effects on industrial brand equity and brand performance. In addition, corporate reputation and industrial brand equity partially mediate the relationship between CSR and brand performance. 相似文献
19.
Norazah Mohd Suki 《食品市场学杂志》2018,24(4):392-412
This study tests the mediating effects of corporate social responsibility (CSR), product image, and corporate reputation on the relationships between green marketing awareness and consumers’ purchase intentions of organic vegetables. Data from 200 valid questionnaires was analyzed utilizing a partial least squares approach. Results show that product image was confirmed as the leading factor that partially mediated the influence of consumer green marketing awareness on consumers’ purchase intentions of organic vegetables, and this was followed by CSR, but that corporate reputation was not established as a mediator. Marketing managers should, therefore, develop various effective strategies to communicate their companies’ product image, embracing green marketing practices in order to increase market awareness, and providing positive recommendations to friends and relatives via various marketing communication channel including the short message service (SMS), emails, and social networking sites (SNS). 相似文献
20.
Reto Felix 《Journal of Global Marketing》2013,26(3-5):172-188
ABSTRACT The evolution of the market orientation (MO) concept toward stakeholder-based corporate social responsibility (CSR) has been recognized recently. Nevertheless, the two variables remain conceptually and operationally different, and very little is known about the relationship between MO and CSR. The current study addresses this question empirically by embedding measures of MO and CSR into a framework of antecedents and consequences in the context of an emerging economy (Mexico). The results show that companies with high levels of MO also attain high levels of CSR. Further, CSR partially mediates the relationship between MO and corporate reputation and fully mediates the relationship between MO and employee commitment. Informal organization has a positive influence on MO and fully mediates the relationship between innovation and MO. The findings may encourage companies in emerging economies to implement CSR initiatives without fearing that their focus on customer and competitor orientation will be negatively affected. 相似文献