Negotiating stigmatisation of deviant behaviour: an exploration of locals’ perceptions of nude tourists

ABSTRACT

Stigma may result in tense social interactions and discrimination between stigmatisers and stigmatised individuals. Despite its social relevance, stigma has been largely neglected in tourism sociocultural studies. Framed by Goffman’s and Falk’s theoretical propositions of social stigma, this paper aimed to explore local’s stigmatisation of tourists’ behaviour. This study revealed that locals’ stigmatisation of tourists’ behaviours can be spatially negotiated and deconstructed through social interactions. The data analysis also found that not all tourists are equally stigmatised and that tourists’ conduct can be highly stigmatised if adopted by locals. Based on in-depth interviews, these findings were drawn from an examination of locals’ perceptions of tourists’ nudist behaviours in a Mexican destination. This research’s results contribute to a fuller understanding of how locals (de)construct their stigmas of tourists’ behaviours through local-tourist sociocultural interactions.     

Why Huddersfield? Media representations of a festival of contemporary music in the ‘unlikeliest’ of places

A festival of contemporary music was established in 1978 in Huddersfield, an industrial town in northern England. The event acquired an international reputation, enjoyed to the present day. Yet the news media continued to report as ‘surprising’ the successful juxtaposition of avant-garde art with an industrial town. An explanation is constructed via an analytic discussion of fashionability, the avant-garde, and the nature of continuing news. This discussion is further set within the context of the generic urban transition from the industrial to the post-industrial, and the movement known as cultural regeneration. The work of Simmel, Nietzsche, and Bourdieu are deployed in these analyses. The concluding argument is that the news media are relating, simultaneously, three stories: that of the success of a festival; that of the cultural regeneration of urban centres seeking a role in a new economy; and a generic rags-to-riches narrative. The news reporting of the Huddersfield Contemporary Music Festival is thus a multiple metaphor for a continuing cultural change.     

In search of heterotopia? Motivations of visitors to an English cathedral

This paper explores visitor motivations at an English cathedral, and the role that heterotopia plays in their motives. More than a third of visitors to Chichester Cathedral appear to be motivated by a subconscious search for a spiritual experience, hidden by rational motives such as interest in history. It concludes by examining the management implications that arise from a potential lack of understanding about visitors' motivations. Cathedral managers should acknowledge their visitors' intrinsic sense of spirituality and recognise their spiritual motivations through interpretation, which should encourage them to explore their personal narratives around the emotional dimension of visiting a cathedral. Copyright © 2010 John Wiley & Sons, Ltd.     

The effect of manager mobbing behaviour on female employees’ quality of life

The purpose of this paper is to examine the effect of manager mobbing behaviour on female employees’ quality of working life and overall quality of life. A mobbing behaviour may be a long-term hostile behaviour detected in employees at workplaces. A total of 373 female employees who work in five-star hotels in Turkey participated in this study. First, correlation analysis was performed between manager mobbing behaviour and female employees’ quality of working life, and overall quality of life. The results of the study revealed that there was a negative correlation between manager mobbing behaviour and female employees ‘quality of life. Second, the structural equation model was applied to analyse the relationship among these three constructs. The results of this analysis showed that managers’ mobbing behaviour has a significant negative effect on female employees ‘quality of working life and overall quality of life. In addition, employees’ quality of working life influences their overall quality of life.     

Same city—different options: An analysis of the work trips of married couples in the metropolitan area of Oslo

The question raised in this paper is in which ways the urban structure interacts with or creates different conditions for activities made by men and women. To explore this question the paper focuses on the travel to work of married couples in an urban context, how they adapt time use and deal with the spatial choices of work places and the allocation of transport resources. The empirical analyses are based on a personal travel study from the Oslo-region in 1990/91. Women work closer to their homes than the husbands, and have less choice on the geographical labour market. In families with one car, the husband has the first choice. Women have more often tasks on the way to and from work related to household responsibilities.     

Methods of estimating destination price competitiveness: a case of horses for courses?

Price competitiveness is a key factor in the overall tourism competitiveness of a country or a destination. Given its importance to overall destination competitiveness, various indicators of prices have been developed. Different indicators shed light on different aspects of competitiveness, and the measures which are most useful depend on what questions are being explored. The authors explore several of the different indicators aimed at measuring destination price competitiveness, describing the strengths and weaknesses of using each. Some of the key aspects which condition which indicators should be used are: the need for accuracy and tourism-specific detail versus timeliness; the need for cross-country (or cross-destination) comparisons of the prices tourists are actually paying; the need for estimates of changes in relative price competitiveness over time and the need to provide overall summary measures of a country's price competitiveness at a point of time or changes in it over time. The specific measure used will therefore depend on the particular analytical and practical need of researchers and destination managers.     

Effects of the Asian Crisis on the geography of Southeast Asia’s air traffic

An examination is made of how the Asian Crisis of 1997–1998 has affected the geography of air traffic within Southeast Asia and between the region and other parts of the world. The study’s context is provided by an examination of extra-regional and intra-regional air transport networks in 1965 and 1995 to highlight the key features of the period of rapid traffic growth. This exercise is repeated in 1998 and comparisons are made with the 1995 pattern to gauge the impact of the Crisis on the geography of air traffic and the variable response of major regional carriers. Interpreting the many extra-regional and intra-regional patterns emerging from this data comparison proved difficult. Some of the readjustments and realignments can be attributed to the Asian Crisis, others cannot. There are many explanations of these patterns just as there are multiple causes of the Crisis. As the Crisis is related to wider interconnections of the globalising economy it cannot be seen as a separate and isolated event. Invariably, the general effect of the Crisis meshes with specific political factors.     

Does Consumers' Feeling Affect Their Quality of Life? Roles of Consumption Emotion and Its Consequences

Emphasizing the importance of attendees' consumption emotion, this study investigates the impact of festival attendees' consumption emotion on their psychological outcomes such as satisfaction, perceived quality of life and loyalty toward the festival. Structural equation modeling is used to test the dynamics of festival attendees' consumption behavior and its consequences. Results of this study indicate that festival attendees' emotional behavior has a positive relationship with their overall satisfaction, which is identified as a key predictor for their loyalty and quality of life. The study's theoretical contributions and practical implications are discussed in detail along with its limitations. Copyright © 2014 John Wiley & Sons, Ltd.     

SOCO's impact on service outcomes of tour guides: the moderating effect of customers’ shopping orientation

This research examines the effects of both sales-oriented and customer-oriented service strategies of tour guides on service outcomes: rapport, customer satisfaction, customer loyalty, and willingness to tip. This research also investigates how customers’ shopping orientation moderates the above relationships. A convenience sampling was conducted and 370 valid questionnaires were obtained. The data were analysed using structural equation modelling. The findings are as follows: (1) customer-oriented strategy of tour guides has a significantly positive impact on the service outcomes; (2) selling-oriented strategy of tour guides has a significantly negative impact on customer satisfaction and customer loyalty; and (3) shopping orientation of tour members moderates the relationships between selling orientation and service outcomes. Thus, if tour guides can provide service for customers in a suitable way, they will then improve the customers’ perception of services. These findings provide practical information for travel agencies and tour guides.     

Understanding the residents’ social impact perceptions of an African Cultural Festival: the case of Macufe

ABSTRACT

The Macufe is one of the Africa’s largest cultural festivals, and takes place annually in Bloemfontein, South Africa. This 10-day event attracts approximately 140,000 attendees, meaning that the residents have to share facilities and services with tourists. The effects of such interactions can be both positive and negative. Community members are stakeholders in any tourism ventures that take place in their area, meaning that their goodwill is of utmost importance. Therefore, the social impacts of this event should be well managed to foster community support. For this reason, a quantitative study was done to determine residents’ social impact perceptions towards the event. A total of 425 questionnaires were completed by willing residents who lived in proximity to festival activities. From an exploratory factor analysis, four factors were extracted, namely community enhancement, community degradation, tourism growth and increased public spending and interaction. It was found that the event does not generate significant levels of positive social impacts, and that the negative social impacts are viewed almost equal to the positive social impacts. This was one of the first social impact perception studies done on an African arts festival, which contributes to the sustainable management of such crucial events.     

Moving beyond tourists’ concepts of authenticity: place-based tourism differentiation within rural zones of Chilean Patagonia

This paper explores the potential for rural and remote zones of emergent destinations to base their tourism development on endogenous resources and place-based differentiation through analysis of a two-phase case study within the geographic zone known as Patagonia. The first phase of the research explored independent tourism consumption within a new independent travel circuit designed to integrate rural zones of the Aysén Region of Chile with adjacent tourism zones in the Santa Cruz Province of Argentina, including the iconic Mount Fitz Roy and the town of El Chalten. This phase sought to understand perceptions and preferences relating to authenticity. Results highlighted differences between host and guest concepts of welcomeness; which, negatively impacted consumption in the rural Chilean zones of the circuit. The second phase explored local service provider perspectives within these zones, surfacing place-based customs and practices that; while authentic, were not recognized, understood, or valued by the visitors who participated in phase one. Discussion proposes that subtle aspects of local cultures, such as those identified by the current study, represent unrecognized endogenous assets that can be leveraged within differentiation strategies for place-based development, thus providing emergent destinations with alternatives to place-neutral strategies, like commodification and standardization.     

The privatisation of Australia’s airports

When the Federal Airports Corporation (FAC) was formed in 1988, administration of Australia’s major airports passed from a Government department to a corporatised entity. The FAC improved the performance of the airports sector and it broadened the revenue base through commercial and property development. By 1994, however, policy thinking shifted in favour of privatisation. So far, the Government has sold 17 of the FAC’s 22 airports and it has received US$2.6 billion (1998/99 values). Four of the remaining airports are in the Sydney region where there are on-going debates about an appropriate site for a second major airport.The paper describes the sales processes and presents details about the new owners, the commitments they have entered into, and the regulatory system that has been established for the post-privatisation era. Price-capping arrangements have been put into place for the major airports, but Australia also introduced legislation to ensure there is competitive access to essential infrastructure. It is too early to assess the performance of the new owners and to see how the interaction between access regulation and price capping is managed, but this paper documents the pre-privatisation situation to assist future researchers.     

Which type of tourism matters to the regional economic growth? The cases of Spain and Italy

Recently, the attention given to the importance of tourism in economic growth has significantly increased. However, research in this area mainly refers to international tourism and to the national level. This paper focuses on the influence of tourism on the economic growth of Spanish and Italian regions. Both international and domestic tourism are analysed and geographical location criteria are considered. Dynamic panel data techniques are applied. The results reveal that both international and domestic tourism have a significant and positive role for regional economic growth in Spain and Italy, although the pattern of these effects differs among different types of region. Copyright © 2008 John Wiley & Sons, Ltd.     

Hot or not? The role of cycling in ASEAN megacities: Case studies of Bangkok and Manila

The Association of the Southeast Asian Nations (ASEAN) recognizes the role of nonmotorized transport for sustainable urban development in its policy framework. National and local policymakers in Thailand and The Philippines, two tropical countries without a tradition of urban cycling, are increasingly paying attention to cycling as well. This article aims to assess the current situation and progress in cycling, using Bangkok and Metropolitan Manila as case study cities, and to describe the necessary conditions for advancing the significance of cycling in tropical megacities. This is done by operationalizing the so-called Technological Innovation Systems (TIS) framework, which has been used in transition studies since 2008, however, never for cycling. As such this article also “tests” this framework for its application in sustainable transportation. The two case studies are characterized with regards to the current role of cycling in the mobility system, its infrastructure, governance system, and existing research on the potential and barriers. We find that TIS can readily be applied to our cases, with the analysis showing that elements such as knowledge development, actor networks, e-bike adoption, infrastructure, resource mobilization and legitimation are not well developed; on the other hand, flat terrain, attention for cycling for health and environment, heavy congestion, expansion of public transport, growing bike industry, active university communities, and the emergence of advocacy coalitions, could open up opportunities for increasing its modal share.     

Up in Smoke? The Impact of Smog on Risk Perception and Satisfaction of International Tourists in Beijing

This research explored the perceptions of on‐site international tourists towards the smog in Beijing. A scale measuring the degree of tourists' concern about smog conditions was developed. The links among smog concern, risk perception, trip satisfaction and destination loyalty were tested with a structural equation model. Direct relationships were found for the hypothesized effects of smog concern on risk perception and satisfaction. Further, the influence of risk perception on reducing satisfaction as well as the role of satisfaction in forming revisit intention (loyalty) was identified. The broad concerns of this study are applicable across all key Chinese tourism cities visited by international tourists. Copyright © 2015 John Wiley & Sons, Ltd.     

The effects of tourists’ knowledge-sharing motivation on online tourist community loyalty: the moderating role of ambient stimuli

This study explores the role of tourists’ knowledge-sharing motivation in the formation of online community loyalty. More specifically, the study examines (1) the theoretical relationships between five factors influencing knowledge-sharing motivation, knowledge contributions (KNC), knowledge-sharing continuance intentions (KCI), and community promotion (COP) and (2) the moderating effects of ambient stimuli on the relationship between KNC and KCI and on that between KNC and COP. For valid respondents, a convenience sample of online travel community members was obtained using Amazon Mechanical Turk. Hence, a total of 410 responses were employed to test the research hypotheses through a structural equation modelling analysis and a series of hierarchical multiple regression analyses. The results show that four factors influencing knowledge-sharing motivation, namely altruism, expected reciprocal benefits, reputation, and trust, had positive effects on KNO. KNO had positive effects on KCI and COP, and KCI had a positive effect on COP. In addition, a positive group perception moderated the KNC–KCI and KNC–COP relationships.     

Components of cultural tourists’ experiences in destinations

Destinations provide a combination of products and services. Using these resources, tourists create their own experiences. Providing a pleasing tourist experience is crucial for destinations’ long-term success. Although travellers’ experiences have been subject to extensive research, various segments might perceive them differently based on their motivations. Despite the fact that cultural tourism is considered as an important segment for most urban destinations, factors affecting cultural travel experiences have not been clarified in the literature so far. Therefore, the primary purpose of this study is to determine the factors affecting cultural tourists’ overall travel experiences. In order to achieve this study's goals, we chose Istanbul as a research context. After interviewing 21 tourists and analysis of transcribed data, 64 items were merged under 5 dimensions emerging as the key constructs affecting cultural tourist experiences in a destination, namely social interaction, local authentic clues, service, culture/heritage and challenge. Theoretical and practical implications were discussed.     

Urban transformation and diffusion of tourist practices: visiting Alcântara at the turn of the twentieth century

This article examines the effects of tourism on the transformation of the perception of the urban world. I aim at exploring the role that tourist practices have played in the evolution of the organisation and uses of urban spaces or, in other words, in the way the city has been experienced and lived. The development of tourist practices and situations has contributed to framing the discontinuous progress of urbanisation. To better understand this process, I propose to move beyond exploration of specific tourist contexts and places, and to think about the complex relationship between, on the one hand, the material and social arrangements of the city, and on the other, the discourses and representations produced around it. My research draws on a specific case study, namely: The transformation of representations of the Alcântara neighbourhood in turn-of-the-century Lisbon, from an industrial suburb to a popular and ‘urban’ place [Vidal, F. (2006). Les habitants d'Alcântara. Histoire sociale d'un quartier de Lisbonne au début du XXe siècle [The inhabitants of Alcântara. A social history of a Lisbon neighbourhood in the early twentieth century]. Villeneuve d'Ascq: Presses Universitaires du Septentrion]. During the turn to the twentieth century, Alcântara became ‘visible’ and ‘visitable’. The former industrial suburb was thenceforth perceived as a pleasant and urban place, both in a practical way (patent, for example, in the experience of walking down the streets or of visiting industrial sites) and in a symbolic way (through the construction of neighbourhood identities and heritage policies).     

The end of growth in residential tourism destinations: steady state or sustainable development? The case of Calpe

This article discusses how the slowdown in the real estate market during the most recent economic and financial crisis has affected residential tourism destinations on the Spanish coast. The afore-mentioned crisis, which gave rise to a standstill in residential activity, coincided with the turbulences experienced in the competing destinations of Northern Africa, which brought about a record number of international tourist arrivals to Spain. The resulting situation enables us to explore the future scenario of all the Spanish destinations that, due to the depletion of available land, are reaching their maximum levels of urban growth. Examining the case of Calpe, a destination which is representative of the Spanish Mediterranean, the study analyses whether the foreseeable dynamics for the future are conceptualized in the favourable terms that characterize “sustainable development” or, on the contrary, exhibit negative implications which the classic economists refer to as the “steady state”.