Japan's capital Tôkyô and its airports: problems and prospects from subnational and supranational perspectives

This paper deals with air passenger traffic and airport competition in Japan and East and Southeast Asia. The focus is on the airports serving Tôkyô, and the question whether they will be able to meet the future transport needs of a ‘global city’. The concentration of the paper is on two topics: an analysis of the position of the capital region airports within the Japanese airport hierarchy and an examination of the competition between Tôkyô and the major metropolitan airports in East and Southeast Asia. The paper provides insights into the basic problems and perspectives of Japanese airport policies, the current conflicts concerning the goals and strategies of airport development in Tôkyô and the complex interests of key actors.     

Public transport and car-sharing—benefits and effects of combined services

The article presents the results of a German research project, where recommendations for the synthesis of public transport and car-sharing/car clubs are given. In order to determine effects and factors of success of combined services, the adoption process, the mobility behaviour and customer satisfaction were investigated within the context of model projects in two German cities. The results prove that car-sharing is suitable as a supplement to public transport.     

Traffic congestion and trucking managers’ use of automated routing and scheduling

Using data from a 2001 survey of managers of 700 trucking companies operating in California, we tested competing hypotheses about the relationship between managers’ perceptions of the impact of traffic congestion on their operations and their companies’ adoption of routing and scheduling (R/S) software. Demand for R/S software was found to be influenced directly by the need to re-route drivers, and indirectly by the need, generated by customers’ schedules, to operate during congested periods. We were also able to identify which types of trucking companies are most affected by congestion and which types are more likely to adopt such software.     

Do gender and nationality affect attitudes towards tourism and the environment?

This study examines whether gender and home economy influence attitudes towards tourism and the environment. Students enrolled in senior undergraduate and first‐year postgraduate tourism and hospitality subjects from eight economies are studied. Previous research on environmental attitudes has focused on either gender or home nationality, but has rarely examined the interrelationship between the two, and none has focused explicitly on attitudes to tourism and the environment. The study concluded that nationality mitigates attitudes among women much more than it does among men. The authors also conclude that general environmental attitudes are well formed, but tourism‐related environmental attitudes are often contradictory. Copyright © 2010 John Wiley & Sons, Ltd.     

Strategic alliances between airlines and airports—theoretical assessment and practical evidence

Strategic alliances are now widespread. This paper shifts the focus from alliances among airlines toward strategic alliances involving passenger airlines and airports. Following a conceptual path analyzing motives, potential benefits and problems, potential fields of cooperation are identified along with three basic classes of airline–airport alliances. Capacity-based, marketing-based, and security based cooperation models are assessed with regard to benefits for the participating airline and airport partners. This expands the existing literature that has largely neglected the airline–airport relationship and its potential for developing their respective competitive strategies. The case of the alliance between Lufthansa and Munich airport serves as an illustration.     

Tourism,development and ‘destination Dubai’: cultural dilemmas and future challenges

The aim of this conceptual paper is to provide a critical assessment of Dubai's approach to tourism development, focusing on its cultural implications. The work initially observes ways in which the destination is building an image based on iconographic grandeur, monumental innovation and super-modernism. In doing so, the enquiry indicates that one fundamental sociological concern for destination Dubai is its perceived lack of cultural consistency, particularly in terms of the absorption of the old into the new. This position is evident through a paucity of heritage resources and institutions associated with the tourism market, as well as limited public knowledge concerning the ethnic and traditional elements of the indigenous society. Emphasising a more culturally focused tourism agenda could help to socially sustain and ground local communities (and identities) threatened by rapid urbanisation and Westernisation. However, one noted dilemma relates to the complexity of defining and deconstructing indigenous forms of ethnicity and identity. Nevertheless, the discussion claims that it is imperative not to lose sight of the possible opportunities for the productive advancement of localised forms of tourism and cultural capital. The paper concludes by highlighting the importance of examining the diversity of local perceptions of tourism, culture and development within an empirically informed framework.     

Drivers and barriers of peer-to-peer accommodation stay – an exploratory study with American and Finnish travellers

The explosive growth of peer-to-peer (P2P) accommodation service presents a potential transformation in the competitive landscape of accommodation sector. This research explores the market characteristics and the factors that drive and hinder the use of P2P accommodation to better explain the phenomenon of collaborative consumption in the tourism and hospitality marketplace. Using responses from travellers residing in the United States and Finland, exploratory factor analyses revealed two factors that drive the use of P2P accommodation: social appeal (desire for community and sustainability) and economic appeal (cost savings). The barriers include issues of trust, efficacy and familiarity with the system, and cost. The empirical evidence from this study suggests several managerial implications for tourism and hospitality businesses and directions for future research.     

Tourism and identity‐related motivations: why am I here (and not there)?

This paper examines past and present literature relating to identity development and identity‐related tourism motivation. It presents a theoretical model of identity‐related tourism motivation that is based on multidimensional rather than unidimensional theories of identity as well as acknowledging both individual and social influences on identity development. It is argued that identity‐related motivations are fundamental to all tourist experiences and vital to understanding not only why individuals engage in tourism but what benefits they derive from the experience, suggesting that tourism is often used by individuals as a means to explore, maintain and even disengage from particular aspects of identity. Copyright © 2012 John Wiley & Sons, Ltd.     

Min–Max exact and heuristic policies for a two-echelon supply chain with inventory and transportation procurement decisions

We study the problem in which one supplier delivers a product to a set of retailers over time by using an outsourced fleet of vehicles. Since the probability distribution of the demand is not known, we provide a Min–Max approach to find robust policies. We show that the optimal Min-Expected Value policy can be very poor in the worst case. We provide a Min–Max Dynamic Programming formulation that allows us to exactly solve the problem in small instances. Finally, we implement a Min–Max Matheuristic to solve benchmark instances and show that it is very effective.     

Hostility or hospitality? A review on violence,bullying and sexual harassment in the tourism and hospitality industry

The present work reviews the current knowledge about violence, bullying and sexual harassment in the tourism and hospitality industry. It indicates the high prevalence of these aggressive behaviours, and identifies structural reasons, insufficient managerial skills and/or common beliefs as their causes. The negative impacts of bullying, violence and sexual harassment on employees include intentions to leave and psychological upset. These personal negative feelings and attitudes contribute to negative organizational performance indicators, such as high staff turnover rate and low profitability. In addition, the high prevalence of violence creates a negative image for the tourism and hospitality industry in general. The review shows that intervention plans are scattered in aims and time frames, focus mainly on managerial policies, and almost completely overlook immediate actions as well as guest violence. Given its importance, the low number of appropriate intervention tools, policies and agendas clearly suggests the urgent need for more research. The final section of the work provides an overview of three core themes that can potentially contribute to the development of an effective intervention agenda, namely, corporate social responsibility, social media and comparisons to other sectors.     

Transport intensity in Europe — indicators and trends

There is increasing interest in how transport intensity can be improved. Improvements in energy intensity across all sectors as a whole (rather the transport sector in specific) have been reported in a number of European countries but the extent to which transport intensity has improved has not been examined in so much detail. Using international statistical sources for all European countries, and detailed data for the UK, this paper explores a number of indicators of transport intensity, examines recent trends in transport intensity and examines how intensity has changed over time. The paper contributes to understanding about the definition of transport intensity and changes in transport intensity in European Member States.     

Transport accounts—methodological concepts and empirical results

Although economic theory suggests social marginal cost pricing as the optimal pricing principle for transport infrastructure charging, information on the total (or average) social costs of transport and on the revenues from taxes and charges are important for pricing policy, for example for monitoring purposes and for the design of second-best prices. This paper provides empirical evidence on the total social costs and revenues for road, rail and air transport, covering all EU countries and Switzerland. It discusses methodologies to estimate the social costs of transport for all modes, focussing on practical experience with applying advanced methodological approaches both in the light of data quality and availability, and regarding the feasibility of conducting this type of research on a routine basis for transport policy.     

Informal tourism entrepreneurs’ capital usage and conversion

ABSTRACT

This article examines informal entrepreneurs’ capital usage and conversion in the Thai tourism sector. On the Bourdieusian assumption that people perpetually transform tangible and intangible forms of capital, this study seeks to answer how informal tourism entrepreneurs transform intangible capital into tangible capital, and vice versa, at different stages of their development process. A visual dataset of 78 filmed interviews and of 426 photographs of informal entrepreneurs in three tourist-island destinations in Thailand was compiled and analysed using thematic qualitative analysis. The results show the importance of diversification of capital mix at informal entrepreneurs’ different development stages. Whereas cultural and symbolic capital are more salient for freelancers and small-size entrepreneurs, economic and social capital are more important for mid-size and large informal entrepreneurs. Furthermore, this study introduces dream capital as a new form of capital. Developing countries are recommended to introduce a policy on profiling informal tourism entrepreneurs so that the appropriate level of regulation can be applied in order to maintain or increase their benefits to society.     

Tourism and grey seals in south Devon: management strategies,voluntary controls and tourists’ perceptions of disturbance

Although grey seals are relatively common in Britain, their numbers elsewhere are believed to be decreasing, and some populations in Europe are listed as endangered by the IUCN. This case study focuses on the impacts of seal tourism on a colony of seals on the South Devon coast in the United Kingdom, the effectiveness of current management policies and tourists’ perceptions of the voluntary controls adhered to by tour operators. To monitor impacts, covert observations of the site were undertaken on 60 designated survey days in the summer of 2006, while a survey of tourists taking part in wildlife cruises to the site was conducted during the same period. The observations found that the voluntary codes had reduced disturbance from operators; however, there were still disturbances, mainly from private vessels. The results of the survey showed that tourists were aware of their potential impacts upon the wildlife, and were generally supportive of the voluntary codes in place. Therefore if an honest explanation and interpretation of the potential impacts of seal tourism are provided, it may encourage a protectionist predisposition in wildlife tourists and render the compliance of voluntary codes a highly satisfactory tourist experience rather than a negative one.     

Millennials’ travel motivations and desired activities within destinations: A comparative study of the US and the UK

Millennials are one of the largest groups to be targeted by tourism companies. This paper compares the travel motivations of Millennials from both the United States and the United Kingdom by ratings, rankings and perceptual structures of both push and pull factors. This exploratory study used a questionnaire to examine the inner motivations (e.g. push factors) and preferred destination activities (e.g. pull factors) of American and British Millennials (n?=?322). Data analysis included the non-parametric Mann–Whitney U test, Kendall’s coefficient of concordance, an alternating least-squares algorithm (ALSCAL) model and ordinal regression. The results reveal that American and British Millennials are quite homogeneous in their push travel motivations and destination activity preferences. The most important motivational factors for both are ‘to relax’ and ‘to escape from the ordinary’. Both nationalities also agree that the most attractive destination activities are ‘to try local food’ and ‘to go sightseeing’. The findings indicate that the US and UK samples are similar and that there is room for segmentation according to demographics.     

NAFTA and Canada–US cross-border freight transportation

This paper explores the transportation related impacts of the North American Free Trade Agreement (NAFTA). The specific area of concern is with the supply and demand for trucking services in the Canada–US cross-border market. The US represents the largest export market for Canada and in terms of the value of goods shipped, the trucking industry is the dominant mode of transport. On the supply side, changes in industry structure within this market and regulatory measures are reviewed. The changes in demand patterns involving the Province of Ontario are analyzed, employing origin-destination shipment data collected by Statistics Canada. Ontario is the industrial centre of Canada and the impacts of the NAFTA are expected to be greatest in this particular region. Understanding the consequences of this trade agreement are important for guiding future transportation related policies initiatives which affect the growing Canada–US cross-border market.     

Crocodiles and grey nomads: a deadly combination?

Increasing numbers of retirees seek individual, extended, unstructured activities in remote, non-commercial locations. Travel is predominantly by self-drive 4WD vehicle towing a caravan/campervan. These ‘grey nomads’ often prefer remote bush camping sites/caravan parks to commercial resorts. The tropics – a popular destination – are inhabited by Australia's only large semi-terrestrial carnivore, the estuarine crocodile Crocodylus porosus. Conservation programmes of recent decades have resulted in a substantial increase in numbers. With naive grey nomads increasingly encroaching on crocodile territory, attacks are expected to increase. Review of conservation programmes to incorporate awareness education targeting grey nomads is therefore required.     

E-Marketing communications of trophy hunting providers in Namibia: evidence of ethics and fairness in an apparently unethical and unfair industry?

This paper investigates how the e-marketing communication of trophy hunting operators in Namibia may affect and reinforce the overall tainted image of this controversial industry. The online marketing efforts of 100 Namibian safari providers were examined. Two main results were discerned: (1) the majority of communication does not take into account the negative image of the industry, choosing instead to focus primarily on the hedonic values of the customer (i.e. hunters) and (2) evidence was found of concern for ethics, sustainability and fairness, but often these messages were implicit rather than explicit. Suggestions for improvement in e-marketing are provided.