The importance of individual differences for applicant attraction: a literature review and avenues for future research

This paper presents a systematic literature review of the research on individual differences on applicant attraction. After capturing the relevance of the research field, we analyze and operationalize different terms for applicant attraction. Our research shows that applicant attraction is a comprehensive term for (prospective) applicants’ perceptions, intentions, and behavior based on different stages of the recruitment process. We also analyze applied theories and frameworks on the basis of which we develop five broad categories that represent the applied theories and frameworks in research on individual differences on applicant attraction. To structure the broad variety of individual differences on applicant attraction, we develop a classification for individual differences. Based on the analysis we identified different avenues for future research. Beside theoretical and methodical research issues, gaps concerning applicant’s view of the recruitment process, a lack of research on specific individual differences as well as practice-oriented gaps are identified.     

Into the void: A conceptual model and research agenda for the design and use of asynchronous video interviews

Asynchronous video interviews (AVIs) are a form of one-way, technology-mediated, selection interviewing that continue to grow in popularity. An AVI is a broad method that varies substantially in design and execution. Despite being adopted by many organizations, human resources professionals, and hiring managers, research on AVIs is lagging far behind practice. Empirical evidence is scarce and conceptual work to guide research efforts and best practice recommendations is lacking. We propose a framework for examining the role and impact of specific design features of AVIs, building on theories of justice-based applicant reactions, social presence, interview anxiety, and impression management. More precisely, our framework highlights how pre-interview design decisions by organizations and completion decisions by applicants can influence reactions and behaviors during the interview, as well as post-interview outcomes. As such, we offer an agenda of the central topics that need to be addressed, and a set of testable propositions to guide future research.     

Sounding “Different”: The Role of Sociolinguistic Cues in Evaluating Job Candidates

An increasingly diverse labor pool has increased the likelihood that HR recruiters will encounter job seekers who speak with different dialects. Prior studies have investigated the effects of applicant dialect on employment selection outcomes. In this article, we merge this research with stereotyping, “modern racism,” and sociolinguistics literatures to formulate propositions surrounding two questions of interest: (1) Do prospective employers categorize job applicants using sociolinguistic cues? and (2) If so, what impact does this categorization have on evaluations of applicant employability? We believe this research can provide significant insights into HR practice as discriminatory behaviors change and adapt to fit social norms, particularly in employee recruitment and selection contexts. © 2014 Wiley Periodicals, Inc.     

Personalauswahl durch Self-Selection-Strategien: Traditionelle Konzepte und Ansätze zu deren Weiterentwicklung

Economic literature deals with self-selection strategies to overcome quality uncertainty in the application process. Self-selection strategies are beased on the informational impact of an applicant’s preference of a contract within a set of different contracts. If applicants of different qualities prefer different contracts, a seperating equilibrium occurs. In reality self-selection strategies are rarely used by companies. This paper analyses two possibilities to develop theoretical approaches so that they may be useful devices in practical staff selection.     

Recruitment Process Outsourcing and Applicant Reactions: When Does Image Make a Difference?

Many organizations transfer parts of their recruitment process to external service providers—often referred to as recruitment process outsourcing (RPO)—to save costs and enhance the quality of their recruitment procedures. However, contrary to the expectations regarding RPO, Wehner, Giardini, and Kabst (2012) found that RPO might cause negative reactions to recruitment procedures among graduates. We extend that study by incorporating a brand equity perspective in examining whether employer image and service provider image counterbalance negative reactions among graduates. Utilizing a scenario‐based, between‐subject design, we obtain results that show that the extent of RPO negatively influences applicant reactions regardless of the employer's or service provider's image. Furthermore, we find negative mediating effects of RPO on job acceptance intention. However, the perceived fit between employer image and service provider image positively influences applicant reactions. Moreover, employer image positively influences employer attractiveness and service provider image positively influences applicants’ satisfaction with the recruitment process. Thus, a strong employer image and service provider image partially compensate for the negative effects of RPO on applicant reactions. © 2014 Wiley Periodicals, Inc.     

Social Media Screening and Procedural Justice: Towards Fairer Use of Social Media in Selection

Companies have started using social media for screening applicants in the selection process. Thereby, they enter a low-cost source of information on applicants, which potentially allows them to hire the right person on the job and avoid irresponsible employee behaviour and negligent hiring lawsuits. However, a number of ethical issues are associated with this practice, which give rise to the question of the fairness of social media screening. This article aims to provide an assessment of the procedural justice of social media screening and to articulate recommendations for a fairer use of social media in the selection process. To achieve this, a systematic literature review of research articles pertaining to social media screening has been conducted. Thereby, the benefits and ethical issues relating to social media screening, as well as recommendations for its use have been extracted and discussed against Leventhal’s (1980) rules of procedural justice. It turns out that without clear guidelines for recruiters, social media screening cannot be considered procedurally fair, as it opens up way too many opportunities for infringements on privacy, unfair discrimination, and adverse selection based on inaccurate information. However, it is possible to enhance the fairness of this practice by establishing clear policies and procedures to standardize the process.

     

Screening‐oriented recruitment messages: Antecedents and relationships with applicant pool quality

The ability of firms to attract qualified job applicants is a critical component of the human resource management process. However, while a large body of research has examined the relationship between firm recruitment practices and applicant pool attributes, very little research has investigated what factors are associated with organizational decision makers' utilization of specific recruitment tactics. We draw on labor economics, sociological, and agency theoretical perspectives to make predictions regarding the use of screening‐oriented recruitment messages in actual web‐based job advertisements. Results suggest that perceptions of labor supply, recruiting firm reputation, and the use of quality‐based compensation incentives are associated with use of screening‐oriented messages, which in turn are associated with applicant pool quality. These findings hold important theoretical insights into the factors shaping firm recruitment activity and provide practical strategic implications for managing firm recruitment objectives. © 2012 Wiley Periodicals, Inc.     

Can group identity explain the gender gap in the recruitment process?

Despite evidence that the gender gap in the labour market favours men, aggregate findings from correspondence studies show that women are more likely than men to be invited for a job interview. We hypothesize that the predominance of women among recruiters may explain this somewhat puzzling finding; recruiters may favour applicants of their own gender. We use the data from a large-scale correspondence study to test this hypothesis. As expected, we find that female applicants are more likely to receive callbacks for interview. We also see that in our sample the majority of contact persons responsible for the recruitment process are female. More importantly, we find that if recruiter and applicant are of the same gender, then the likelihood that the applicant will be invited for an interview increases. These findings reveal the gender favouritism at the selection stage in the labour market.     

A critical review and theorization of workplace backlash: Looking back and moving forward through the lens of social dominance theory

Workplace backlash, the explicit/implicit, and/or intentional/unintentional attempts to reject efforts to promote diversity, taken by both dominant and subordinate social group members to maintain the group-based social hierarchy at work, has emerged as a major threat to fostering diversity and inclusiveness in the workplace. Although intense scholarly attention has been paid to workplace backlash, the literature has a highly individualistic and fragmented perspective of backlash, which hinders theoretical advancement. As a remedy for conceptual and theoretical heterogeneity, I first conducted a systematic review of the literature to present a critical overview of past scholarly endeavors and take stock of the empirical evidence. This article provides an alternative, unified definition of workplace backlash drawn from intergroup relations and the power hierarchy among social group members. Finally, based on the perspective of group-based social hierarchy, this study describes the emergence, development, and maintenance of workplace backlash through the lens of social dominance theory. Implications and future research suggestions are also discussed.     

Toward an integrated model of applicant reactions and job choice

Previous research on applicant reactions to selection procedures has mainly emphasized the importance of procedural justice. However, much of this work has not examined other applicant reaction mechanisms (such as signals and expectancy) or additional variables known to influence job choice (e.g. pay, location and marketability). In contrast, this longitudinal field study took these other mechanisms and variables into account through the examination of the job choice processes of 588 applicants located in Canada to 215 organizations. Structural equation modelling was used to test an integrated model combining the three mechanisms of procedural justice, signals and expectancy, controlling for pay, location, and marketability. Support was found for signal and expectancy mechanisms influencing applicant intentions and job choice, and these effects were stronger for applicants with multiple opportunities and less pre-interview knowledge of the organization.     

When ethnic discrimination in recruitment is likely to occur and how to reduce it: Applying a contingency perspective to review resume studies

Cultural minorities often suffer from ethnic discrimination in recruitment. To measure ethnic discrimination accurately, researchers have shifted from interviews, survey studies, and statistical salary comparisons to resume studies. To conduct a resume study, researchers send out similar, paired resumes in response to job advertisements and vary the names to indicate a membership to different ethnic groups. Previous resume studies have found that ethnic discrimination in recruitment is a common problem across different countries. However, previous research reported large discrimination differences across studies. Not much is known about boundary conditions and moderators of ethnic discrimination in recruitment. To create the theoretical basis for future research, we expand on previous research and reviews by elucidating when ethnic discrimination is likely to occur and how it can be reduced. We also provide insight into how resume study research can contribute to identifying the causes and mechanisms of ethnic discrimination. For this purpose, we develop a contingency perspective based on a literature review and explain how ethnic discrimination depends on the characteristics of the: 1) applicant, 2) job, 3) recruiter, 4) hiring organization, 5) country, and 6) ethnic group. Further, we explain that ethnic discrimination can be reduced by using anonymous resumes, adding information on job applicants, “whitening” resumes, including volunteer work in resumes, and conducting intervention studies. Lastly, we provide a rich agenda, and present thought-provoking topics for future research.     

Improving the psychosocial environment for older trainees: Technological training as an illustration

Currently, there is a higher proportion of older workers in the labor force and the applicant pool than there have been in previous generations as a result of the Baby Boomer demographic bubble. Regarding these older workers as a potentially valuable resource and developing their skills accordingly may help employers fulfill their labor needs in an increasingly competitive market. Relative to younger workers, there is limited information in the literature with respect to the design of a psychologically and socially supportive training environment for this particular demographic. Our intent in this review is to provide a research-based framework for understanding the specific psychological and social needs of older trainees. We first examine the impact of ageism and age-related stereotype threat in the learning environment, and ways to reduce their negative influence on training. We then turn to a consideration of the motivational needs of the older trainee, and the unique ways to foster positive levels of training motivation and self-efficacy. At each step of our discussion, we use technological training as a specific example of these training challenges and remedies. This training domain was chosen because of its increasing relevance to job acquisition for older applicants and to the career development of mature employees. Practical implications for theories and practice tailored to older learners are emphasized.     

Recruiting across cultures: A value-based model of recruitment

With globalization intensifying, knowledge of cultural differences becomes increasingly critical. In the area of recruitment, a cross-cultural knowledge base is vital as the demand for international talent poses escalating challenges to effectively attracting desirable applicants. However, we know very little about the effectiveness of recruitment practices across cultures because most studies have been conducted in the U.S. We propose a theoretical framework of recruitment exploring how cultural values influence the effectiveness of recruitment practices in different cultural contexts. We argue that cultural values may moderate relationships between recruitment practices and recruitment outcomes across all phases of the recruitment process and suggest implications for future research directions.     

Entrepreneurial migrants from/in emerging economies: breaking taboos and stereotypes

Entrepreneurial migration from/in emerging economies, as grand societal and humanitarian challenges that we currently face, underscores the need for scholarly research. In our role as social science researchers, this special issue aimed to stimulate scholars from different social science fields to rethink more broadly about the opportunities for making an impact with our research focus on entrepreneurial migration from/in emerging economies. This article provides an overview of the theoretical, empirical, managerial, and policy implications of entrepreneurial migrants from/in emerging economies research. It puts forward key concepts and measures, explores the relations within the current broader literature on migration and entrepreneurship, and identifies several gaps that represent future research questions. We also introduce eight papers in a special section of this issue, which offer answers to critical gaps and questioning some taboos/stereotypes related entrepreneurial migrants. We conclude by outlining an agenda for engaging the academic community to extend research on entrepreneurial migrants from/in emerging economies. It is the perfect time to “make a difference” through our research, teaching, and interaction with multiple socioeconomic agents to constitute impacts that “endorse a real transformation” for supporting the migrants’ community.

     

Identifying “best” applicants in recruiting using data envelopment analysis

Selecting the most promising candidates to fill an open position can be a difficult task when there are many applicants. Each applicant achieves certain performance levels in various categories and the resulting information can be overwhelming. We demonstrate how data envelopment analysis (DEA) can be used as a fair screening and sorting tool to support the candidate selection and decision-making process. Each applicant is viewed as an entity with multiple achievements. Without any a priori preference or information on the multiple achievements, DEA identifies the non-dominated solutions, which, in our case, represent the “best” candidates. A DEA-aided recruiting process was developed that (1) determines the performance levels of the “best” candidates relative to other applicants; (2) evaluates the degree of excellence of “best” candidates’ performance; (3) forms consistent tradeoff information on multiple recruiting criteria among search committee members, and, then, (4) clusters the applicants.     

Revisiting the beauty is beastly effect: examining when and why sex and attractiveness impact hiring judgments

We contribute to the body of literature on the what is beautiful is good heuristic (Dion, Berscheid, & Walster, 1972, Journal of Personality and Social Psychology, 24, 285–290), the beauty is beastly effect (Heilman & Saruwatari, 1979, Organizational Behavior and Human Performance, 23, 360–372) and lack of fit theory (Heilman, 1983, Research in Organizational Behavior, 5, 269–298) by reconciling previous discrepancies in the literature and by examining the circumstances in which attractiveness may and may not be detrimental for female job applicants. First, we perform a review of studies which have previously tested the beauty is beastly effect, and we provide and test explanations for previous discrepancies in the literature. Next, we conduct two new studies on the beauty is beastly effect using corporate types of jobs, and empirically test Heilman's lack of fit theory (1983) as an explanation for the effect. We find support for the effect in a general population sample, and partial support for the effect in a sample of human resource professionals. We also provide support for a mediated moderation model showing that applicant sex is related to job suitability for a male-typed job through the indirect effect of perceived agency, which is moderated by applicant attractiveness.     

The psychology of talent management: A review and research agenda

Across six different streams of the literature (i.e., HRM; I/O psychology; educational psychology; vocational psychology; positive psychology; social psychology) we identify a number of discrepancies (i.e., between practitioner and academic interest; between talent management discourse and practice), theoretical perspectives (i.e., talent as capital; talent as individual difference; talent as giftedness; talent as identity; talent as strength; and talent as the perception of talent), tensions (i.e., object–subject; inclusive–exclusive; innate–acquired; input–output; transferable–context-dependent), and assumptions (i.e., about intuition versus data; about the effects of being labeled ‘talented’; about the effects of differential treatment) which we argue can serve as a basis for theory building, methodological advances, and new empirical work. With this review, we hope to join a growing group of talent management scholars pushing to make the transition from a growing into a mature field of study, characterized by widely accepted theoretical frameworks and research designs, and supported by the scholarly community.     

Configuring absorptive capacity as a key process for research intensive firms

Absorptive capacity is a dynamic capability which creates new firm resources by searching, acquiring, assimilating, transforming and exploiting external knowledge with internal resources and act as a process framework for innovation. Despite being one of the most frequently cited strategic management concepts, absorptive capacity as a dynamic capability has limited empirical evidence with unverified assumptions. The concept is at risk of reification. With this study we contribute to the literature by providing empirical evidence for absorptive capacity which challenge the assumptions of how the construct is configured. We follow the strategic factor of intellectual property rights (IPR) in European biopharmaceutical firms using a qualitative process study with temporal bracketing. By tracking IPR, we found evidence for absorptive capacity in all firms we studied, but the process framework in use is different to Zahra and George’s (2002. Acad. Manage. Rev. 27, 185–203) and Todorova and Durisin’s (2007. Acad. Manage. Rev. 32, 774–786) theoretical models. Based on our evidence and literature review we develop some theoretical insights and propose a modified absorptive capacity model. This new model puts a greater emphasis on assimilating knowledge from outside the firm and provides more clarity on how research intensive firms might use absorptive capacity.     

When your resume is (not) turning you down: Modelling ethnic bias in resume screening

Resume screening is the first hurdle applicants typically face when they apply for a job. Despite the many empirical studies showing bias at the resume‐screening stage, fairness at this funnelling stage has not been reviewed systematically. In this paper, a three‐stage model of biased resume screening is presented. We first discuss relevant theoretical perspectives (e.g., job market signalling and impression formation theories) to explain why resume screening is vulnerable to biased decision‐making and ethnic discrimination in particular. On the basis of the best available evidence, we consider contingencies of ethnic discrimination in the applicant, the decision‐maker, and the broader context (e.g., organisation), as well as the effectiveness of interventions that might counter ethnic bias in resume screening. The paper ends with a critical agenda for further research and practice.     

The Employment Interview: A Review of Recent Research and Recommendations for Future Research

The past decade has seen continued interest in the employment interview, with several changes in research emphasis. The present review is a comprehensive examination of interview research conducted since Harris last reviewed this literature. We begin with a review of the traditional areas of interview research: reliability, validity, structured interviews, interviewer differences, equal employment opportunity issues, impression management, and decision-making processes. Next, we review and discuss more recent developments in interview research such as the use of the interview as a means of assessing person–organization (P–O) fit and applicant reactions to the employment interview. Throughout the review, suggested topics for future research are discussed.