Behavior in operations management: Assessing recent findings and revisiting old assumptions

In this paper, we provide a perspective on why behavioral research is critical to the operations management (OM) field, what prior research exists, and what opportunities lie ahead. The use of human experiments in operations management is still fairly novel despite a small stream of publications going back more than 20 years. We develop a framework for identifying the types of behavioral assumptions typically made in analytical OM models. We then use this framework to organize the results of prior behavioral research and identify future research opportunities. Our study of prior research is based on a search of papers published between 1985 and 2005 in six targeted journals including the Journal of Operations Management, Manufacturing and Service Operations Management, Production and Operations Management, Management Science, Decision Sciences, and the Journal of Applied Psychology.     

The scholarly exchange of knowledge in Operations Management

A number of studies have investigated the quality of journals in Operations Management. This research steps back from these studies and investigates the exchange of ideas within Operations Management journals and between other management disciplines (Management, Marketing, and Finance) during the last decade (1998–2007). Journal citation metrics provide a measure for the exchange of scholarly ideas. Operations Management (OM) journals show a willingness to cross-pollinate ideas with other management disciplines. But, they also tend to have a higher level of self citations and lower level of within discipline citation exchanges when compared to other management disciplines. As a result, Operations Management journals may reflect methodological silos in the field that could potentially dampen scholarly exchange. In general, increasing the diversity of scholarly exchanges within Operations Management, and conducting more cross-disciplinary research with other management disciples should improve the scholarly development of Operations Management.     

The relative importance of journals used in operations management research A citation analysis

Journal rankings are important for a variety of reasons, most importantly as the basis of academic tenure and promotion decisions. A common approach in other fields is the citations methodology which is used in this study to determine the relative importance of various operations management (OM) journals. The citations analysis noted the frequency that all other journals are cited in Decision Sciences, Journal of Operations Management, and Management Science during the period 1992 to 1994. Rankings are provided based on total citations, citations per article, and citations per words published. The study shows that the journals with the most importance to OM research are Management Science, Decisions Sciences and Operations Research. Other journals important to OM research are the Harvard Business Review, Journal of Operations Management, and IIE Transactions.     

Purchasing and supply management as a multidisciplinary research field: Unity in diversity?

Since the 1960s, research on Purchasing and Supply Management (PSM) has grown substantially, but in recent times various scholars have challenged the actual progress and coherence of the field. In delivering such critiques, the underlying, dominant view of PSM research is that it constitutes an academic discipline. In contrast, we offer an alternative perspective that views PSM as a multi-disciplinary field of research, drawing from Operations Management, Marketing and Strategy & Organization as reference disciplines. Adopting this perspective, we conduct a review of 2522 purchasing and supply management publications in a multi-disciplinary set of 18 high-impact management journals, published in the period 1995–2014. We analyse how PSM research has developed over time; quantitatively and content-wise, in terms of the topics and theories being addressed. We find that across the three reference disciplines and the specialist PSM journals, there is diversity, with distinct features of each journal group in terms of the one or two most popular topics or theories. Still, considering the full base of PSM publications in each journal group, there is considerable overlap. Supplier Relationship Management is a popular topic throughout, and the top-5 of topics for each of the journal groups demonstrates a high degree of overlap, in any given lustrum period. With one exception, TCE is the most popular for all journal groups for all periods and of the 17 different theories identified, only four have been applied by just one journal group. Thus, we conclude that PSM research is characterised by ‘unity in diversity’: “E Pluribus Unum”, and offer recommendations how this multi-disciplinary composition of the field can be leveraged in future research.     

Renaissance of case research as a scientific method

Since the seminal article by Eisenhardt (1989), scholarly interest in case research has mushroomed in operations management and organization sciences. Volumes of methodological texts are matched with a massive amount of empirical research that seeks to apply and further develop case research as a scientific method. What is missing from this literature is a treatment of the methodological diversity of case research. In this paper, we seek to unveil this heterogeneity by describing three distinct methodological accounts of case study: theory generation, theory testing, and theory elaboration. Each approach has its own idiosyncrasies, in particular when it comes to the interplay between theory and empirics. A typical case research incorporates both existing theories and empirical data to varying degrees. In light of this heterogeneity, we re-interpret key aspects of extant contributions and discuss guidelines for future case research. We propose that ultimately, case research rigor is determined by attention to idiosyncrasy and transparency of reasoning. We conclude by arguing that we have witnessed in the past 25 years in organization research what amounts to the Renaissance of case research.     

The direct digital manufacturing (r)evolution: definition of a research agenda

Direct digital manufacturing, or ‘3D printing’ as it is more commonly known, offers a wealth of opportunities for product and process innovation, and is often touted to ‘revolutionize’ today’s manufacturing operations and its associated supply chains structures. Despite a growing number of successful 3D printing applications, however, evidence of any displacement of traditional manufacturing is limited. In this paper we seek to separate hype surrounding DDM from economic reality in order to ground the future research agenda for the Operations Management field. By opposing direct digital manufacturing with traditional tool-based manufacturing, we show that direct digital manufacturing so far lags behind by several orders of magnitude compared to traditional manufacturing methods. Yet we also find that direct digital manufacturing clearly is on an improvement trajectory that eventually will see it being able to compete with traditional manufacturing on a unit cost basis. As such we conclude that direct digital manufacturing will increasingly challenge operations management researchers to question established practices such as scheduling, batch sizing and inventory management in low-volume, high-variety contexts. Furthermore, an increasing adoption of direct digital manufacturing will drive structural shifts in the supply chain that are not yet well understood. We summarize these challenges by defining the research agenda at factory, supply chain, and operations strategy level.     

Winning the tournament for named professorships in management

We apply tournament theory to explain the process within which selection of named professorships takes place and a procedural justice test to justify winning the named professorship tournament. Specifically, we estimate the probability that management professors hold one of the highest rewards for academic research productivity, a named professorship, as a function of his or her research credentials, as measured by the number of articles published in a small core of elite management journals. Alphabetically, these are Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Journal of Operations Management, Management Science, Operations Research, Organization Science, and Strategic Management Journal. Although each of the eight journals is positively related to the probability of attaining a named professorship, the Academy of Management Review and the Academy of Management Journal emerge as the two most influential management journals.     

Still in search of strategic human resource management? A review and suggestions for future research with China as an example

Strategic human resource management (SHRM) has been an important strand of research in the HRM field for over three decades, and has attracted heated debates in recent years. One main critique of the state of SHRM research is its increasing detachment from HRM practice, in the pursuit of more theoretical rigor and methodological sophistication. Our review article has two main tasks. First, we review SHRM research published in two leading HRM journals—Human Resource Management and Human Resource Management Journal—in the light of the criticisms on SHRM research and use this as a backdrop of our second task. Second, we critically examine SHRM research conducted in the Chinese context by drawing on a systematic review on extant literature. In doing so, we draw on a wider range of HRM journals such as Human Resource Management Review, The International Journal of Human Resource Management, and so forth. We find that while the trend of psychologization in SHRM research is gathering pace, the range of theoretical perspectives mobilized to inform the studies is actually expanding. We call for SHRM research to be more contextualized and more practical phenomenon‐driven SHRM research. We indicate several avenues for future research, using China as an example.     

A critical evaluation of alternative methods and paradigms for conducting mediation analysis in operations management research

Mediation as a theory testing approach has witnessed considerable adoption among Operations Management (OM) researchers. Although mediation-testing methods have evolved tremendously in the past decade, their dissemination in the OM field has not seen parallel growth. These advanced techniques facilitate the testing of existing and complex hypotheses in a more precise manner. With the intent of critically evaluating existing and alternative methods for conducting mediation analysis needed to support sophisticated empirical research, this paper first reviews OM studies that tested for mediation in the past eleven years (2002–2012) from top-tier OM journals. Four commonly used mediation approaches were identified. Based on principles of good theory building, type of mediation model, and properties of empirical data, we evaluate the existing methodologies and make recommendations on how to improve the rigor of OM mediation testing. Using published OM studies in top journals as examples, we then illustrate the relevance and advantages of these recommendations, as well as their ease of use. Furthermore, we empirically show that more robust and insightful results can be achieved by adopting these techniques, which in turn have the promise of leading to better theory building and testing in the field of operations management.     

A replication and extension of quality management into the supply chain

As competition moves beyond a single firm into the supply chain, researchers are beginning to explore quality management (QM) in a supply chain context. The literature suggests that supply chain management (SCM) consists of internal practices, which are contained within a firm, and external practices, which cross organizational boundaries integrating a firm with its customers and suppliers. Supplier quality management and customer focus are two QM practices that are also clearly in the domain of SCM. In this study we investigate how these two supply chain management-related quality practices lead to improved performance and examine the practices that precede and mediate those relationships. In doing so, we replicate and extend the relationships among the QM practices and their effects on firm performance suggested in Kaynak [Kaynak, H., 2003. The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management 21, 405–435] using survey data gathered from firms operating in the U.S. The inclusion of customer focus and supplier quality management in the QM model supports the importance of internal and external integration for quality performance. Implications of the results for researchers and practitioners are discussed, and further research implications are suggested.     

Small & medium-sized enterprises and Corporate Social Responsibility: a systematic review of the literature

Most business management research to date has either failed to look at firm size as a factor or focused its attention on large companies. The fact is, however, that small and medium-sized enterprises (SMEs) are unique, making general assumptions applicable to other types of firms of little use. Corporate Social Responsibility (CSR) is no exception. Recent decades have seen a plethora of studies which debate definitions, consider content and scope, and study causal relationships with antecedents and implications of applying CSR. Yet only a small percentage of the literature has delved into SME realities. Through a systematic review of the literature, the present study aims to analyze the state of the question and identify the theoretical framework of reference, and CSR antecedents and consequences in SME contexts in order to provide a jumping off point for future empirical studies. Hence, after consulting a cross-section of internationally renowned experts and the SSCI/JCR Index, we have reviewed articles in the foremost management journals (Academy of Management Review, Academy of Management Journal, Journal of Management Studies, Journal of Management, Strategic Management Journal), SME management journals (Journal of Small Business Management, International Small Business Journal, Small Business Economics) and CSR-related journals (Business Ethics Quarterly, Corporate Governance: An International Review, Journal of Business Ethics, Business Ethics: an European Review and Business & Society). Our findings shed light on key themes including idiosyncrasies of CSR management, aspects such as terminology and language, the recommended theoretical framework, and antecedents, barriers and potential impact of CSR in the SME context.     

Best practices in developing,conducting, and evaluating inductive research

This editors' introductory article to the Human Resources Management Review special issue on inductive research methods aims not only to provide an overview of the four main articles, but to provide guidance to researchers and gatekeepers about how best to conduct such research. We address four specific goals in the current article. First, we present a brief overview of each of the four papers. Second, we provide a general background on deduction, induction, and abduction: what they are, how they are distinguished from one another and should be used in a complementary manner, and how our field has moved away from inductive toward deductive paradigms over the last five decades. Third, we shed further light on the current representations of deductive versus inductive approaches in our collective published works, and what can/should be done to achieve a better balance between them as we move forward. Fourth, we offer several “best-practice” recommendations for how best to conduct and evaluate research that does not conform to the prevailing hypothetico-deductive model.     

Anglo-American forms of management education: A practice-theoretical perspective

This article is based on a review of three Anglo-American journals of management education research, namely The Academy of Management Learning & Education, The Journal of Management Education, and Management Learning. In order to identify different forms of management education, articles in the journals were read from a practice-theoretical perspective. The main finding is that researchers have described or suggested five different conceptions of management education, which either revise the business-school tradition or provide alternatives to it. One implication of the finding is that it is not reasonable to speak for or against the US model of management education, since there are several. Management education research could thus aim at a more nuanced appreciation of what business-school teachers regard as good education.     

eHR software,multinational corporations and emerging China: Exploring the role of information through a postcolonial lens

This paper seeks to offer an alternative account of Human Resources Information software (eHR) informed by a critical/postcolonial view on information systems. In so doing, it aims to explore the possibilities for managing people that information brings when Human Resources Management practices are transferred from “developed” to “developing” countries. The paper relies on several qualitative in-depth interviews with renowned Chinese Human Resources experts in Shanghai, and the examination of diverse eHR software-related documentation and functionalities. Critical discourse analysis was used to examine these sources. The findings show that eHR information systems bring new governance possibilities that support and expand the discipline of Human Resources Management. The use of eHR software in people management gives a new momentum and increased dominance to key Western-originated practices, such as HR-based performance management. Information brings new ordering options that facilitate the transferability, mobility and standardization of HR values, discourse and practices and, ultimately, the construction of a global “generified employee”. The paper offers a first critical analysis of eHR software, showing the need to understand the relevancy of the informating power of these systems for a postcolonial critique of ICT. It offers a view of the “micro-processes” that facilitate organizational transfer from the multinational corporation headquarters to the subsidiaries and across countries. In so doing, it challenges mainstream deterministic assumptions and apolitical approaches to this technology.     

BOOK REVIEWS

Book review in this Article
Readings in production and Operations management. By Elwood S. Buffa
Analysis for Production and Operations Management. By Edward H. Bowman and Robert B. Fetter
Consumer Decision Processes. By F. N. Nicosia
International marketing: A comparative Systems Approach. By David carson
Consumer Behaviour and the Behavioural Sciences: Theories and Applications. By S. H. Britt
Marketing Management: analysis, Planning and Control. By Philip Kotler
World Marketing: A multinational Approach. By J. K. Ryans Jr. and J. C. Baker
Bonds of Organization. By E. Wight Bakke
Executive Leadership. By Chris Argyris     

The role of APICS in professionalizing operations management

The APICS organization is the professional association most closely affiliated with operations management practitioners. The organization is widely known for their Certified in Production and Inventory Management (CPIM) program that assesses individual knowledge in the field of production and inventory management. APICS and the CPIM certification have played a major role in elevating the professionalism of individuals who work in operations management. This paper will detail a history of APICS and the CPIM certification and describe the role of academics in the development of the certification.     

国际著名管理学类英语论文标题特征研究

本文对管理学类国际著名的5本期刊的英语论文标题的结构及用词特征进行了研究。为此,本文建立了一个100个标题的语料库,随机抽取了Administrative Science Quarterly,Journal of Management Studies,Journal of Management,Strategic Management Journal和The Academy of Management Journal中各20个标题。结论表明管理学类论文标题有其自身的结构和用词特点。研究的意义在于为国内同行撰写管理学英语论文标题提供参考。