Attention-based view on achieving ambidexterity in purchasing and supply management

The focus of purchasing and supply management (PSM) is no longer just on short-term cost savings, but is also on long-term goals such as innovation and renewal. Because of this new dual role PSM needs to balance the short-term goals referred to as exploitation, and the long-term strategic goals referred to as exploration. However, developing in-depth knowledge of the supply markets in order to achieve PSM ambidexterity is challenging, as it requires much managerial attention that is limited in nature. This research draws on the attention-based view (ABV) to study the antecedents of ambidexterity in PSM. Based on a survey of 154 Finnish manufacturing firms, a set of hypotheses was tested using structural equation modeling. The results indicate that bottom-up supply market attention has a stronger association than top-down supply market attention with all three PSM goals: exploitation, exploration and ambidexterity. PSM status is positively associated with both bottom-up and top-down supply market attention. Top management should support activities aimed at capturing supply market opportunities by ensuring that the PSM staff is not overburdened and have enough time to focus on supply market intelligence gathering and analyses. This research is among the first to study the role and enablers of attentional mechanisms that underpin ambidexterity in PSM. A contribution to the ABV theory is made by suggesting operationalizations of managerial attention constructs.     

Market Orientation,Generative Learning,Innovation Strategy and Business Performance Inter‐Relationships in Bioscience Firms

We propose conceptual arguments to establish relationships between market orientation and generative learning and their respective impact on exploitative innovation strategy and explorative innovation strategy. We then consider the ambidextrous association between both forms of innovation strategy and business performance. This model is subject to an empirical test using data generated from 160 bioscience firms. Using structural equation modelling, two mutually exclusive paths are specified where market orientation leads to exploitative innovation strategy, while generative learning leads to explorative innovation strategy. We then find that the ambidexterity exhibited by firms in the form of exploitative innovation strategy and explorative innovation strategy significantly explains improvements in firms’ business performance. Discussion is given to these findings and managerial implications are presented along with avenues for further research.     

The Application of External Knowledge: Organizational Conditions for Exploration and Exploitation

A firm's ability to acquire and exploit external knowledge is often critical to achieving and sustaining a competitive advantage. In this study, we adopt a multi-dimensional view of absorptive capacity and focus specifically on the application of external knowledge that has been obtained via university-firm collaborations. We examine various organizational conditions that we propose influence a firm's ability to apply external knowledge for explorative and exploitative innovations. We collected data by a survey of firms in industries that frequently work with university research centres (URCs) and from publicly available sources. Results show that predictors of exploration and exploitation of the application of external knowledge differ. Surprisingly, technological relatedness, a common measure of absorptive capacity, is negatively associated with the application of external knowledge to explorative innovations, indicating that knowledge from more distant sources is applied more to exploration. Results also indicate that the effects of two external learning capabilities (prior experience with URCs and technological capability) on knowledge application are moderated in such a way by the tacitness of the knowledge transferred that experience is a stronger predictor when the knowledge is more explicit and technological capability is a stronger predictor when the knowledge is more tacit. We discuss the implications of these findings for research on the application of external knowledge.     

The effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance

This study investigates the influence of an ambidextrous supply chain strategy on manufacturers’ combinative competitive capabilities – the ability to excel simultaneously on competitive capabilities of quality, delivery, flexibility, and cost – and, in turn, on business performance. Drawing upon March's (1991) notions of exploration and exploitation, an ambidextrous supply chain strategy is conceptualized as a simultaneous pursuit of both explorative and exploitative supply chain practices. We operationalize this concept as a second-order latent construct that captures the co-variation between exploration and exploitation within the context of a manufacturer's supply chain management strategy. Using survey-based data gathered from 174 U.S. manufacturers, we find that an ambidextrous supply chain strategy coincides with combinative competitive capabilities and business performance. Our empirical finding contradicts conventional wisdom that argues for tradeoffs between exploration and exploitation. Instead, our empirical results are in line with an emerging complementarity view advocating that supply chain managers build practices to gain operational efficiency while simultaneously searching for opportunities to gain operational advantages. In addition, we provide insights regarding the role of combinative capabilities in mediating the relationship between an ambidextrous supply chain strategy and business performance.     

The Social‐Cognitive Underpinnings of Employees’ Ambidextrous Behaviour and the Supportive Role of Group Managers’ Leadership

Although research on organizational ambidexterity has exploded in the past several years, the determinants of individual‐level ambidexterity have received little scholarly attention. This is surprising given that management scholars increasingly highlight the benefits of combining explorative and exploitative activities in individual employees’ work roles. Using data collected by a two‐wave survey of 638 employees nested in 173 groups across 34 organizations, our research demonstrates that both psychological factors and leadership predict employees’ ambidextrous behaviour. Our results demonstrate that general self‐efficacy positively predicts ambidextrous behaviour through learning orientation. In addition, we show that employees exhibit higher ambidexterity when their group managers demonstrate paradoxical leadership; that is, a leadership style that couples strong managerial support with high performance expectations. Paradoxical leadership also moderates the relationship between learning orientation and individual ambidexterity such that employees’ ambidextrous behaviour is highest when paradoxical leadership and employee learning orientation are simultaneously at high levels.     

The effects of innovation–cost strategy, knowledge, and action in the supply chain on firm performance

Despite the importance of supply chains within today's economy, we know little about how the knowledge of supply chains can contribute to superior performance at the firm level. Building on the resource-based view, knowledge-based view and strategic choice theory, we develop hypotheses linking two knowledge-driven supply chain phenomena (i.e., knowledge development capacity and intellectual capital), innovation–cost strategy, and action to firm-level performance. Using survey and archival data from 489 firms, we found that performance is influenced by how well knowledge development capacity and intellectual capital efforts complement alternative chain strategies. More specifically, each strategy type requires different constellations of knowledge development capacity and intellectual capital to enhance action and create superior firm performance. These results highlight the importance of supply chain phenomena for firm-level performance, and more broadly, the value of supply chains as a competitive weapon in contemporary firms.     

Implementing sustainable purchasing and supply management (SPSM): A Delphi study on competences needed by purchasing and supply management (PSM) professionals

This research is about a Delphi study that was conducted in the context of the development of a competence model for sustainable purchasing and supply management (SPSM). Based on the findings of a systematic literature review (SLR), it addresses the research gap in this area with the aim to foster the integration of sustainability in purchasing and supply management (PSM) in higher education and in professional training approaches for PSM professionals. The qualitative study was conducted with 16 Delphi experts in the field of PSM and sustainability, applying the critical incident technique (CIT). Together with the findings of the SLR, it led to a specific set of SPSM competences. The theoretical background is based on PSM research, educational sciences and organizational psychology.     

Entrepreneurial alertness and business model innovation: the role of entrepreneurial learning and risk perception

Although business model innovation has received increasing attention in recent years, there are gaps in existing literature concerning why innovation occurs. Drawing on the intentions model and knowledge-based view, this study explores the relationship between entrepreneurial alertness and business model innovation, proposing a moderated mediation framework to handle the questions of why some entrepreneurs achieve business model innovation successfully while others do not. Based on a dataset of 150 firms in northwest China, this study finds that (1) entrepreneurial alertness facilitates business model innovation; (2) explorative learning and exploitative learning mediate the relationship between entrepreneurial alertness and business model innovation; and (3) risk perception moderates the mediating effects of different types of learning and then affects the relationship between entrepreneurial alertness and business model innovation. Specifically, with the increase of risk perception, the mediating role through explorative learning is weakened, while the mediating effect through exploitative learning is enhanced.

     

Fostering product innovation in industry networks: the mediating role of knowledge integration

The locus of innovation has shifted from single entrepreneurial firms to groups of networked firms. Inter-organizational cooperation rather than competition to exploit the value of knowledge through new product innovation lies at the heart of the knowledge-based economy. This paper focuses on the phenomenon of network product innovation and the holistic integration of distributed knowledge across organizational boundaries to foster production innovation. A new construct, knowledge integration, is found to have a strong positive impact on new product performance. Resource complementarity, market orientation, and information sharing are three antecedents that positively affect knowledge integration across organizational boundaries. Survey data also suggest that knowledge integration serves as a mediator between the three antecedents and product innovation performance. Managerial implications and future research directions are discussed.     

The relationship between knowledge search strategies and absorptive capacity: A deeper look

The present study analyzes how the breadth and depth of search strategies affect the dimensions of a firm's absorptive capacity: exploration, transformation and exploitation. Results of an analysis of a sample of 467 Spanish manufacturing firms reveal that openness of external knowledge search contributes to firms' exploratory, transformative and exploitative learning processes in different ways. In particular, a strong curvilinear effect of external knowledge search breadth on exploratory and exploitative learning was found. It is also important to establish deep relationships with external agents to achieve transformative and exploitative learning up to a certain point after which relationships become negative. Interestingly, for a firm to develop explorative learning, it is not important to establish deep relationships. And for a firm to develop transformative learning it is not important to establish broad relationships. Some suggestions for managers and future lines of research are provided.     

Top and bottom line relevance of purchasing and supply management

Getting a substantial value addition out of investments in purchasing and supply management (PSM) is of central importance to senior management. However, the empirical evidence of a financial value contribution is fragmented. The current study addresses this fragmentation by using a comprehensive performance measurement model to validate empirically (a) whether PSM contributes to the company's financial success and (b) whether the financial value contribution is mediated by benefits of three operational performances (cost, quality, and innovation performance). Our findings from an international survey of 306 major companies from eight industry sectors suggest that an advanced, comprehensive implementation of PSM activities contributes to an improvement in PSM outcomes, which in turn mediates company success.     

中小企业探索性创新和开发性创新的理论构建及假设

随着资源环境的压力和竞争的日趋激烈,创新对于我国中小企业的生存和发展尤为重要。探索性创新和开发性创新作为创新的两种方式,对企业维持现有的经营和未来的发展起到至关重要的作用。我国中小企业应通过变革组织结构、营造组织文化、建立合理的奖励制度、积极进行工业升级来激发企业的探索性创新和开发性创新能力。在此过程中,企业既要注重新产品开发创新,又要注重市场创新,发挥二元创新的效力,才能在激烈的竞争中求得生存和发展。     

Change within purchasing and supply management organisations – Assessing the claims from maturity models

It is a wide-held assumption that professional development and change within purchasing and supply management (PSM) organisations can be explained and guided by a maturity model. In this paper the guidance which the maturity model concept offers to understand a PSM organisation's performance is assessed. The methodology is based on the outcomes of a literature review of PSM maturity models, development of an organisational change framework and the learning from three qualitative case studies. An alternative understanding of the development of the PSM organisation is offered through an organisational change framework, composing 1) movement transitions, 2) scalability of change, 3) acceptability of change, and 4) the substantive element of change. The research found that extant PSM maturity models are too rigid for PSM managers to apply, and although maturity models are commonly accepted in PSM literature, in practice, they may produce the opposite effect of what is promised. The PSM maturity models suggest that their application will lead to increased status and influence of PSM within the organisation; expectations that may not be met. PSM organisations’ change processes are subjected to a range of situational and contextual power relations which must be considered in order to advance the specific PSM organisation roles and responsibilities.     

The relationship between new venture entry mode and firm performance

Grounded in the knowledge-based view of the firm, this paper compares the performance outcomes from different modes of new venture entry. Data from new hotels entering the United Kingdom between 2006–2010 was used to explore how entry mode (i.e., franchised or independent) impacts post-entry firm performance. Controlling for market demand and market segments, this study found that affiliation with a franchise made it easier for new owners to ramp up revenues in the first six months if the service had a high level of operational complexity (e.g., full-service hotels). After this initial benefit period no significant performance benefit accrued to branded full-service hotels. In contrast, hotels that offered less complex services obtained higher levels of performance when relying on independent status vs. brand affiliation between six and twenty-four months after entry. Implications of the results are offered in the context of determining the value of explicit versus tacit knowledge obtained from external sources versus going it alone as an entrepreneur.     

Strategic human resource management and its effects on firm performance: an implementation of the competing values framework

Based on the literature of the competing values framework, this paper develops a new HRM model and attempts to clarify what type of HRM (in terms of the orientation of the function) is linked with various aspects of firm performance. In order to acquire a better view of this much researched issue, three more factors that influence this relationship have been added to the equation: competitive strategy, external environment and organizational size. The empirical research was carried out in Greece among a sample of 104 organizations. The research findings show that when HRM is consistent with the competitive strategy it has significant effects on financial performance. Another important finding is that market performance is positively influenced by HRM flexibility and negatively influenced by HRM control, unless the external environment is complex, when the most successful combination is control-internal orientation.     

企业家精神、开拓能力与组织绩效——基于苏北地区企业的实证分析

以苏北地区233家企业为对象,对企业家精神、开拓能力和组织绩效之间的关系进行了实证研究。研究结果表明,企业家精神、开拓能力对企业销售收入、利润增长率和市场占有率均具有正向影响,说明企业家精神发挥程度越高,越有利于组织绩效提升;企业的开拓能力越强,其盈利能力就越强、市场份额就越高;企业探索能力越强,组织绩效就越好。转型背景下苏北地区企业家精神的独特性、开拓能力对组织绩效产生显著影响;企业家精神只有以开拓能力为中介变量,才能显著改善企业绩效水平。开拓能力是发挥企业家精神、提升组织绩效的重要中介变量,企业家精神通过开拓能力环节对企业绩效产生间接影响。开拓能力成为发挥企业家精神、提升组织绩效的重要路径。研究结果对于丰富和完善企业家精神与企业绩效理论,指导企业实践都有重要的现实意义。     

How to train supply managers – Necessary and sufficient purchasing skills leading to success

The success of purchasing and supply management (PSM) largely depends on PSM professionals' skills levels. Past research assumed that one universal PSM professional type exists, and they have proposed one-size-fits-all PSM skillsets. However, PSM professionals have different objectives. Based on the data of an extensive survey conducted amongst European PSM professionals (n = 366), this study presents skillsets for seven objectives (reducing costs and improving delivery, quality, sustainability, strategic competitive advantage, supplier satisfaction and innovation). A differentiation is made between “necessary” and “sufficient” conditions for each objective's effectiveness. Within a new PSM-skills taxonomy, a hierarchy of skills is detected as one of the first categories that provide quantitative evidence that soft skills or personal skills are necessary conditions for carrying out hard skills or professional skills. Based on the proposed skillsets, university educators and firm trainers can draft teaching plans that support the intended outcome, while individual PSM professionals may get an orientation on how to develop their skills further.     

Purchasing and supply management (PSM) competencies: Current and future requirements

Purchasing & Supply Management (PSM) competencies are the individual-level foundations of organisational PSM performance. In light of recent developments in the workplace and the external environment, the question of what PSM competencies are needed now, as well as in the future, becomes one of increasing importance. Analysing qualitative data from 46 interviews from 16 companies, this paper identifies what current and future competencies are required by PSM professionals, categorizes PSM competencies according to the framework established by Tassabehji and Moorhouse (2008) and establishes how these competency requirements have changed over the last ten years. The most important current competencies required by PSM professionals are negotiation, communication and relationship management (e.g. ‘Interpersonal communication’), strategy and analytics (e.g. ‘Strategic thinking’), as well as professional knowledge requirements (e.g. ‘Basic knowledge on PSM role & processes’). When looking at future requirements, competencies in the areas of sustainability and digitisation were identified as becoming increasingly important. Overall, 17 competencies in addition to those shown in Tassabehji and Moorhouse (2008) were identified. The most prominent new competency areas are related to digitisation (e.g. ‘eProcurement Technology’, ‘Automation’), innovation (e.g. ‘Innovative sourcing’) and sustainability. The interviewees also identified 11 new competencies within the interpersonal skills cluster, most of them at the intersection between competencies and traits (e.g. ‘Deal with Ambiguity’, ‘Curiosity’, ‘Passion’).     

Purchasing and supply management as a multidisciplinary research field: Unity in diversity?

Since the 1960s, research on Purchasing and Supply Management (PSM) has grown substantially, but in recent times various scholars have challenged the actual progress and coherence of the field. In delivering such critiques, the underlying, dominant view of PSM research is that it constitutes an academic discipline. In contrast, we offer an alternative perspective that views PSM as a multi-disciplinary field of research, drawing from Operations Management, Marketing and Strategy & Organization as reference disciplines. Adopting this perspective, we conduct a review of 2522 purchasing and supply management publications in a multi-disciplinary set of 18 high-impact management journals, published in the period 1995–2014. We analyse how PSM research has developed over time; quantitatively and content-wise, in terms of the topics and theories being addressed. We find that across the three reference disciplines and the specialist PSM journals, there is diversity, with distinct features of each journal group in terms of the one or two most popular topics or theories. Still, considering the full base of PSM publications in each journal group, there is considerable overlap. Supplier Relationship Management is a popular topic throughout, and the top-5 of topics for each of the journal groups demonstrates a high degree of overlap, in any given lustrum period. With one exception, TCE is the most popular for all journal groups for all periods and of the 17 different theories identified, only four have been applied by just one journal group. Thus, we conclude that PSM research is characterised by ‘unity in diversity’: “E Pluribus Unum”, and offer recommendations how this multi-disciplinary composition of the field can be leveraged in future research.     

Capabilities that enhance outcomes of an episodic supply chain collaboration

Firms are increasingly dependent on the knowledge and expertise in external organizations to innovate, problem-solve, and improve supply chain performance. This research examines two capabilities that enable firms to collaborate successfully as a means to combine knowledge and expertise in an episodic collaboration initiative. Building from two theoretical foundations, the knowledge-based and relational views of the firm, we examine the effects of absorptive capacity and collaborative process competence on the outcomes of an episodic collaboration initiative. Using structural equation modeling, we empirically validate the positive effect of absorptive capacity, collaborative process competence and level of engagement on the operational and relational success of a collaboration effort. Results show that collaborative process competence mediates the relationship between absorptive capacity and collaborative engagement, and positively influences both operational and relational outcomes. Finally, we offer suggestions for managers to improve the effectiveness of inter-firm collaboration initiatives and discuss future research opportunities.