Ethnic diversity,corruption and ethical climates in sub-Saharan Africa: recognizing the significance of human resource management

Most experts agree that human resource management plays a critical role in furthering ethics. The human resource management function can play an instrumental role in creating an ethical culture. However, a literature review shows that researchers have mostly ignored ethics in the African context. Given the growing importance of Africa in terms of global trade, it is critical to study ethics on the continent. This paper documents an exploratory study of ethical climates in sub-Saharan Africa. We develop propositions linking key social institutional factors, i.e. ethnic diversity and corruption, with three types of ethical climate, i.e. self-interest, benevolence and principle. The propositions are empirically investigated using a qualitative case study approach in five companies in Nigeria and South Africa. The results provide varying support for these propositions and highlight the critical role that both the national context and the organizational context play in shaping ethical climates in companies. Furthermore, given the role of human resource management in managing both ethnic diversity and ethics, we discuss the implications of our results for this critical management function.     

Modeling and initiating knowledge management program using FQFD: a case study involving a healthcare institute

Knowledge is the most important asset for an organization to create value and sustainable competitive advantage. This study deconstructs a knowledge management (KM) model for utilizing nursing knowledge assets in terms of KM processes and KM enablers. Knowledge management processes are the activities or initiatives an organization puts in place to enable and facilitate the creation, sharing and use of knowledge for organizational benefit. This study examines, analyzes and prioritizes the KM enablers to facilitate knowledge processes and foster the successful development of organizational knowledge. In doing so, this study applies fuzzy quality function deployment (QFD) to deploy the necessary enabler items in detail for KM implementation. Based on the analytical results of fuzzy QFD (FQFD) for the case-study hospital, the priority order of the KM enablers is measurement, leadership, technology and culture. The results of FQFD also show that reinforcing KM enablers is necessary to promote elements in the KM process for the case hospital during KM program implementation.     

Do Codes of Conduct and Ethical Leadership Influence Public Employees’ Attitudes and Behaviours? An experimental analysis

Corruption, political scandals, and the spreading adoption of management practices in the public sector contribute to a decline in public trust. Worldwide initiatives promoting good governance can be observed. At an organizational level, management of ethics has gained in importance as codes of conduct and ethical leadership are promoted. However, public management research has hardly analysed the impacts of these measures. To address this research gap, we conduct a between-subjects experiment among public administration employees. Our results reveal that only ethical leadership has a positive effect on employees’ organization-related attitudes. Our findings suggest avenues for further research.     

Playing with the Pieces: Deconstruction and the Loss of Moral Culture

This paper investigates the assumptions and implications of the notion of deconstruction as they are found in writers concerned with organization theory and organization ethnography. Deconstruction, and postmodernism generally, is shown to be a continuation of modernity's attack on cultural authority and its celebration of the ideology of individualism with its concomitant of endless criticism. Deconstruction posits the oppositional nature of language and symbolism as a 'violent hierarchy' and seeks to overturn this hierarchy to achieve human freedom. This reading of the repressive aspects of culture is shown to undermine the essential dynamic of culture, which is a recurrent splitting of what is from what is not in the process of forming meaning.
By opening up structures of meaning to expose their repressed contents, deconstruction aspires to question all authority. This is particularly threatening to the ethical aspects of organizational culture, because it suggests a continuous attempt to question the boundary between right and wrong. Indeed, orders of right and wrong are seen by deconstruction as mere political attempts at controlling an organization. Ethics is reduced to politics; authority is confused with power.
I argue here, instead, that stable structures of meaning are needed over time to found a traditional and thus legitimate base for business ethics. Contrary to deconstruction's goal of opening meaning to its repressed opposite, I assert that memory should be seen as a moral decision based on past experience. Business ethics requires stable moral standards and, no less, the capacity to believe in them.     

Culturally responsive relational reflexive ethics in research: the three rs

In this article, the authors define ethics, discuss why researchers should care about ethics, and briefly review the history of ethics and the surrounding contemporary debate as related to research, the development of research ethics codes, research ethics legislation, and the formation of the human subjects research review boards in the West with an emphasis on the United States’ Institutional Review Board. They then explicate the difference between minimalist ethical codes, which all respected researchers must adhere to, and an aspirational ethical stance. Culturally Responsive Relational Reflexive Ethics (CRRRE) is then advanced as a viable aspirational ethical stance for the research community. Finally, the authors draw on their own research for examples of ethical dilemmas involving ethnicity, age, sexual orientation, and power that CRRRE has helped illuminate.     

Ethics,morality and the subject: the contribution of Zygmunt Bauman and Michel Foucault to `postmodern’ business ethics

This paper discusses a `postmodern’ alternative to business ethics in the light of two authors: Zygmunt Bauman and Michel Foucault. Despite their different usage of the concepts `ethics’ and `morality', both offer an approach to ethics that avoids the problems of a self-enclosed subject inherent in liberal as well as in communal theories. Bauman and Foucault demonstrate how the continuation of social dialogue suffers from the postulation of fixed individual and organizational identities. Managers and other participants cannot formulate ethical rules on their own, but neither can they come together as a community without tensions and difference. Instead, embodied engagement in the reciprocal play of interpretations and influences keeps us ethically attuned to the limits of reason.     

The economic and non-economic dimensions of social entreprises’ moral discourse: an issue of axiological and philosophical coherence

This paper focuses on the ethical frameworks of social enterprises, out of two basic organizational documents which are unveiling the corporate moral discourse (codes of ethics and values statements). Three types of well-known social entreprises have been chosen : (1) charitable clubs and associations ; (2) cooperatives and mutuals ; (3) conventional private sector foundations. The main contribution of the article is to present the basic connections between social enterprises’moral discourses and some philosophical schools of thought. The paper show how the moral discourse of social entreprises is more or less philosophically coherent. Rational coherence could be applied to values (axiological coherence), or to the philosophical grounds of the discourse (philosophical coherence). The ethical framework of social entreprises is conveying business concerns as well as socially-focused and philosophically-rooted concerns. It is both enhancing economic (business-focused) and non-economic (social) aims. The philosophical challenge of social entreprises is to build up sense of collective identity, without having an ambiguous moral discourse. The moral discourse of social entreprises should have an inner coherence : the various documents (such as the code of ethics and the values statement) should enhance the same set of values. Moreover, if social entrepreneurs are unable to provide a basic philosophical orientation to their corporate moral discourse, then they will not contribute to any social change, since their moral discourse will not be trusted by anyone who is carefully reading the main organizational sources of corporate moral discourse.     

Factors influencing ethical climate in a nonprofit organisation: an empirical investigation

Drawing from Victor and Cullen's[Victor, B. and Cullen, J. B. (1987) ‘A theory and measure of ethical climate in organizations’, Research in Corporate Social Performance and Policy, Vol. 9, pp. 51–71.],[Victor, B. and Cullen, J. B. (1988) ‘The organizational bases of ethical work climates’, Administrative Science Quarterly, Vol. 33, pp. 101–125.] theoretical framework a recent study by Agarwal and Malloy[Agarwal, J. and Malloy, D. C. (1999) ‘Ethical work climate dimensions in a not‐for‐profit organization: An empirical study’, Journal of Business Ethics, Vol. 20, pp. 1–14.] examined ethical work climate dimensions in the context of a nonprofit organisation. This paper reviews the framework and extends the study further by investigating several factors that influence the perception of ethical work climate in a nonprofit organisation. The multiple analysis of variance (MANOVA) procedure is employed to test nine hypotheses. Results demonstrate somewhat unique findings regarding factors that influence ethical climate perception in a nonprofit context. Specifically, the findings of this study point to the level of education, decision style and the influence that superiors and volunteers have upon ethical perception. Results also demonstrate that factors that have been employed traditionally by forprofit management, such as length of service, codes of ethics, size of the organisation and peer pressure, do not effectively influence ethical perception in the nonprofit context. Finally implications of this study are discussed. Copyright © 2003 Henry Stewart Publications     

Relational care in communication as the basis of nonprofit fundraising: Theorizing professional ethics based in stewardship and ethics of care

At its core, fundraising is relationship building. Therefore, ethical fundraising requires cultivating genuine, care-based relationships between various stakeholders by considering relational goals and communicative practices. We advance an ethics of care-oriented approach toward fundraising based in nurturing authentic relationships with multiple organizational stakeholders, including donors, employees, beneficiaries, and volunteers. Drawing upon ethics of care and stewardship scholarship based in public relations, the purpose of this article is to propose relational care in communication through dialogue as an ethical springboard of nonprofit fundraising.     

Resolving ethical dilemmas through international human resource management: a transaction cost economics perspective

This paper examines the interaction between cross-cultural variation in ethics and international human resource management. Literature is reviewed that suggests the ethical orientation of a culture can vary based upon whether the culture values collective outcomes or adherence to generally accepted rules, processes, and rights. Drawing on transaction cost economics and social contracts theory, it is suggested that differences in ethics between a multinational organization and its host culture(s) can damage the multinational's reputation, reduce its ethical decision-making capacity, raise its transaction costs, and reduce performance. Theory is developed suggesting the appropriate approach to international human resource management can attenuate these problems.     

The ethics of corporate governance in public sector organizations

The current climate of increased accountability in public sector organizations has brought to public attention the ethical dimension of corporate governance. This article presents a conceptually informed method for undertaking of an ethically focused audit corporate governance. The conceptual-theoretical terrain is set out in three dimensions: ethics as applied moral philosophy; equity as social justice; and corporate governance as the moral health of an organization. At an operational level, the conceptual model proposed provides a framework to evaluate the overall integrity of an organization and embraces the inter-related themes of individual responsibility, social equity and political responsibility. A method for ethical audits is also set out. It emphasizes the significance of key personnel in (re)producing and challenging the organizational ethos, while recognizing the necessary limitations placed on researchers' commitment to anonymity and confidentiality in the collection, interpretation and analysis of data, and in the eventual sharing of such data.     

No business is an island: The network concept of business strategy

The purpose of this article is to explore the contributions that could be made to the conceptual frame of reference for business strategy management by one of the research programmes which focuses on the organization–environment interface, and to which a network approach has been applied. We start by examining some of the assumptions underlying the current “strategy management doctrine”. The network model of the organization–environment interface is then reviewed and three central issues of the strategy management doctrine are discussed from the viewpoint of the network model: (1) organizational boundaries, (2) determinants of organizational effectiveness, and (3) the process of managing business strategy.The conclusion reached is that in all three areas changes are required in the assumptions of the business strategy model. Our arguments stem from a basic proposition about the situations described by the network model: continuous interaction with other parties constituting the context with which the organization interacts endows the organization with meaning and a role. When this proposition applies, any attempt to manage the behaviour of the organization will require a shift in focus away from the way the organization allocates and structures its internal resources and towards the way it relates its own activities and resources to those of the other parties constituting its context. Such a shift in focus entails a somewhat different view of the meaning of organizational effectiveness: what does it depend on and how can it be managed?     

On boundary spanners and interfirm embeddedness: The role of guanxi institution in China

Based on social embeddedness theory and institutional theory, we construct a research model that depicts how boundary spanners’ personal relationships affect dyadic embeddedness at the organizational level, under the varying influence of guanxi institution across different regions in China. We empirically test our model by analyzing data collected from 225 retail gas stations within the distribution network of a major Chinese petroleum company. Our analysis shows that boundary spanners need to first establish relational ties, which, in turn, influence interfirm dyadic embeddedness. Additionally, the results indicate that the informal institutions, such as guanxi in China, exert an indirect effect on personal trust through personal closeness. The informal institutions also moderate the effects of personal level trust on organizational level trust, which is a key linkage between personal relationship and interfirm embeddedness.     

转型时期民营企业组织伦理构思的案例研究

组织伦理是组织处理与内外部利益相关者关系时所参照的道德标准。由于我国市场经济快速转型,许多民营企业面临伦理危机挑战,人们必须重新思考组织伦理对企业可持续发展的重要价值。本研究基于社会交换理论框架,选取了三家具有代表性的民营企业作为案例样本,展开多案例比较分析,得出了包含规范遵从、价值承诺、员工关怀、社会协同四方面内容的民营企业组织伦理两维概念模型。     

Ethical climate and pro-social rule breaking in the workplace

Pro-social rule breaking (PSRB), rule-breaking to promote the interests of the organization, is a burgeoning topic on the scholarly landscape, but drivers of this behavior remain largely unexplained. This paper seeks to extend theory on PSRB by conceptualizing this behavior as an ethical decision requiring tradeoffs and ethical assessments. Specifically, we offer a model of PSRB that contextualizes the behavior within Victor and Cullen's (1988) five-dimensional typology of organizational ethical climate. We offer a set of propositions that provides theory on the role of each climate type on PSRB, as well as additional theorizing about salient individual attributes that impact PSRB. In addition to clarifying PSRB as an ethical decision, this paper offers theory at multiple levels of analysis on what drives PSRB. Specifically core self-evaluations are proposed as antecedents to PSRB. This theorizing is also integrated into literature on HR policy and HR decision-making implications of the model for HR practitioners are discussed, and a set of future research directions are offered.     

Applying a stakeholder management approach to ethics in charitable fundraising

While nonprofit accountability literature recognizes many stakeholders, even theoretically grounded approaches to fundraising ethics tend to focus more narrowly on donors, organizations, and their missions. This paper draws on business ethics scholarship by proposing a stakeholder management approach to ethics in fundraising. This approach foregrounds intentional examination of the multiple stakeholders in the fundraising process: the organization; its donors; current beneficiaries; the broader population within the issue; the fundraisers themselves; and the community. Following stakeholder theory, ethical fundraising activities must align with the charitable mission of the organization, and take into account the legitimate interests of those groups and individuals who can affect, or be affected by, its activities. The process of intentionally identifying, prioritizing, mapping claims, engaging with, and monitoring stakeholders offers fundraisers, nonprofit executives, and members of governing and advisory boards a pragmatic means of aligning fundraising efforts with the mission, values, and long-term strategy of their organizations.     

工作嵌入、组织支持感与离职倾向关系的实证研究

文章通过对广西桂林市生产制造企业167名员工进行调查,研究工作嵌入、组织支持感及离职倾向之间的关系后发现,工作嵌入对组织支持感具有显著的正向影响,工作嵌入、组织支持感对离职倾向具有显著的负向影响,且组织支持感在工作嵌入与离职倾向的关系中发挥了中介作用     

企业社会责任动机、机制与模式研究——基于管理者价值观视角

基于管理者价值观对企业行为的影响作用,提出了经济性、关系性和道德性企业社会责任的动机类别。在此基础上具体分析不同类别动机对于企业社会责任行动的影响作用,提出了在受到制度环境,以及企业特性等因素影响在内的企业社会责任行动的整合机制模型。最后对不同管理者价值观动机驱动下的可能产生的社会责任行动类型进行了分析。     

Serial solidarity: the effects of experiences and expectations on the co-operative behaviour of employees

Two contrasting theoretical perspectives are frequently mentioned in discussions concerning the effects of temporary employment relationships on the co-operative behaviour of employees. According to the first perspective, temporary employees show less co-operative behaviour than permanent employees because they have a narrowly defined exchange relationship with the organization. The other approach holds that temporary employees are motivated to achieve a permanent contract and hence show more co-operative behaviour than permanent employees. In this paper, we argue that both theoretical approaches can be incorporated by focusing on the ‘temporal embeddedness’ of the relationships employees have with their co-workers. Temporal embeddedness refers to the experiences employees have had with co-workers in the past and the likelihood of future encounters with co-workers. We use two studies – a survey and a vignette study – to examine these temporal effects. The findings show that the co-operative behaviour of employees can indeed be explained by the temporal embeddedness of the relationships they have with their co-workers.