护士分层护理管理在护理管理中的应用体会

目的:探讨护士分层护理管理在护理管理工作中的应用。方法:以消化内科护士工作满意度和住院患者对护理服务质量的评价为调查标准,对比实施分层管理前后护理人员的工作满意程度和住院患者对护理服务质量的评价水平,分析对比方法总结分层管理法在护理管理中的应用效果。结果:实施护士分层管理后,消化内科护士在使用了分层管理模式之后无论是在工作满意度较实施前有明显提高,病房管理质量上以及住院患者对护理服务质量的评价上都获得了明显的提升。结论:将护士分层管理模式运用到消化内科护士管理中,不但有效的提高护理工作质量以及护理工作人员的责任意识,对改善护患之间长期存在的紧张关系也起到了明显的作用。     

58例微创治疗高血压脑出血的护理干预

目的:探讨高血压脑出血微创引流穿刺术后的护理。方法:回顾性分析58例高血压脑出血患者微创治疗的资料。结果:经精心治疗和积极有效的护理,术后痊愈32例,肢体不同程度偏瘫18例,放弃治疗8例。结论:对微创引流穿刺术治疗高血压脑出血的患者实施有效的护理,对患者的康复尤为重要。     

过敏性鼻炎患者的临床护理体会

目的对过敏性鼻炎的临床护理方法及其效果进行分析。方法选择2012年10月至2014年10月期间,在我院接受治疗的160例过敏性鼻炎患者为研究对象,对其接受的相关护理服务进行分析研究。结果通过护理干预,过敏性鼻炎患者的机体免疫力、心理状态等都有了明显改善。结论对过敏性鼻炎患者实施护理干预,能够帮助患者提高免疫力,加快其康复进度,对于提升患者生活质量疗效显著。     

分析温情医疗服务在血液透析治疗中的应用

目的:观察分析实施温情医疗服务在血液透析治疗中的临床效果。方法:以2009年6月～2012年12月我院收治的血液透析患者500例为研究对象,根据就诊的先后顺序随机分为两组,对照组采用常规血液透析护理,实验组采用温情医疗服务护理,对比观察两组患者临床护理效果。结果:实验组患者对我院护理满意度明显高于对照组患者,差异有统计学意义(P﹤0.05)。结论:温情医疗服务对血液透析患者具有积极的作用,同时能够有效提高患者对护理工作的满意程度,值得进一步推广应用。     

28例重症肝炎患者的护理干预

目的:探讨重症肝炎患者在临床治疗中的护理疗效。方法:通过对本科收治的28例重症肝炎患者的临床资料进行回顾性分析,并对其进行心理护理等一系列护理。结果:通过健康有效的护理,使患者取得满意效果。结论:护理质量的好坏,是决定患者康复的关键,所以,良好的护理措施是极其重要的。     

创“优质护理服务示范病房”实施中的体会

目的:全面履行护理人员职责,提供优质护理服务。方法:在肿瘤中心病房开展"优质护理服务示范病房"活动;修订各项护理职责、制度和工作程序;实行责任大包干,切实落实基础护理职责;加强护理质量管理,拓展护理服务内容。结果:提高了患者对护理工作的满意度和护士对基础护理工作的认识;明确了优质护理的内涵。结论:"优质护理服务示范病房"活动的初步实践提高了护理质量。     

462例ICU患者不适原因分析及护理对策

通过对入住ICU病房462例患者所出现的不适症状进行观察,并进一步分析、查找原因:有生理的、心理等诸多原因,同时针对不同原因采取不同的护理措施,增加患者的舒适感,最大程度缓解患者生理及心理的不适。     

小儿腹膜后肿瘤的围手术期护理体会

目的:对本院在近几年时间内接收的51例小儿腹膜后肿瘤切除术患儿的围手术期护理进行相关的总结。方法:患儿在围手术期接受健康指导与心理护理、加强对患者如病情的观察、营养支持以及基础护理等基本的护理措施。结果:患儿均可以按时完成手术,而且手术后恢复过程较为顺利,伤口愈合程度良好,营养状况得以逐步改善,痊愈后出院,没有发生护理相关并发症以及手术并发症。结论:患儿术前进行心理护理以及相关的健康指导,可以在一定程度上减轻患儿以及家长的心理压力,术后实施合理有效的护理措施,可以减轻患儿术后并发症。     

定能分级与绩效挂钩在提高高年资护士工作积极性上的作用

目的:探讨定能分级与绩效挂钩在提高高年资护士工作积极性上的作用。方法:根据院部定能分级方案确定护士相关能级,参照规定的绩效分配方案进行各能级绩效发放。结果:高年资护士在定能分级与个人绩效挂钩后主动承担病房临床业务、病房的管理及带教任务,大大提高了工作的积极性、主动性。结论:通过实施定能分级与绩效挂钩,高年资护士的工作积极性得到了很大的提高,充分利用了护士资源,提高了护理质量,提高了患者满意度。     

护士分层管理在消毒供应室的实施

目的:通过实施护士分层管理寻找合理护理人员管理方法,从而提高护理质量管理和临床护理服务。方法:根据职称将护士分为三级,按照级别制订培训计划并分配不同工作任务。结果:给临床提供了高质量的无菌物品和满意服务。     

护理管理中绩效考核的应用价值探讨

目的:观察探讨绩效考核在护理管理当中的应用价值。方法:就我院外科科室的18名护理人员进行分析,观察绩效考核制度引入前后的护理人员的从业素质、护理质量、教学指标和患者满意度进行观察。结果:我院在引入绩效管理进入之后,护理人员的从业素质、护理质量、教学指标和患者满意度得到了明显地提高。结论:绩效考核制度能够切实有效地提高医院护理管理的水平,帮助护理人员自身素质、护理专业技能和知识的提高,可以督促护理人员不断学习,而且可以提高患者的满意度,减少医患纠纷的发生。     

实施微笑服务打造输液室护理品牌

目的:实施微笑服务,提高护理水平,打造护理品牌。方法:改善输液室环境、体现人性化护理、建设品牌的护理团队、从细节入手、从点点滴滴入手,让患者感动,打造品牌服务。结果:患者满意度100%.团队凝聚力增加,护理质量得到了持续改进。结论:从以上几个方面实施微笑护理品牌服务,建设了一整套可推广的输液室护理模式。     

Efficient approach to health care industry material resource management: an empirical research

The feasibility of JIT implementation in the health care industry was examined through in-depth case studies and survey research. Specifically, this research examined two different groups in the health care industry: health care institutions that have introduced JIT philosophy into their operations and those that have not. Based on this classification, the research reveals the different impacts that the introduction of JIT philosophy has had on the health care industry's inventory management, service quality, and competitiveness. According to the research result, the introduction of the JIT philosophy in the health care industry's material management system improved that system and reduced implementation problems even though the differences between the JH and the NJH were not high. However, this research found that great potentials exist for the successful implementation of JIT philosophy for material management even though most of the JIT in the health care industry is still in its early stages. Moreover, with the maturing of the stockless material management system, differences between the JH and the NJH groups will be even more significant.     

风险管理在胸外科围术期护理中的效果观察

目的:探讨风险管理在胸外科围术期护理中的效果。方法:选取胸外科手术患者100例作为研究对象,分为两组。对照组不采取风险管理;观察组采取风险管理,分析护理风险因素及提出相应的风险防范措施。结果:与风险管理前相比较,经过风险管理后,围术期,患者的并发症发生率、输液反应及患者对护理工作的满意度均优于风险管理前,存在显著性差异,有统计学意义(P<0.05)。     

High involvement work system,work–family conflict,and expatriate performance – examining Taiwanese expatriates in China

This study explores the effects of multinational companies (MNC) implementation of a high involvement work system (HIWS) for their expatriates on both expatriate work–family conflict (WFC) and their performance. We surveyed 174 Taiwanese expatriates stationed in China. Data were collected on: (1) perceived human resource management (HRM) practices concerning ‘high involvement work system’; (2) perceived work–family conflict; (3) job satisfaction; and (4) supervisor ratings of expatriate job performance. Structural modeling techniques helped us examine in one model the interdependent relationships among high involvement work system, work–family conflict, and expatriate performance in their host country. Our results show that a high involvement work system is positively related to expatriate satisfaction and performance. However, a high involvement work system is also positively related to expatriate work-family conflict, which in turn is negatively related to expatriate satisfaction and performance. Our findings remind managers that a high involvement work system may produce multiple effects on various dimensions of employee work life, and not all of these effects may be positive.     

以绩效考核为主的定能分级管理模式实施体会

通过以绩效考核为主导的护理评价体系的定能分级的管理模式,提高了护理人员工作质量及工作效率,调动了护理人员的积极性,提高病人的满意度。     

Contingency relationships of firm size,TQM duration,unionization, and industry context on TQM implementation—A focus on total effects

Past TQM literature has been inconclusive in resolving the validity of the universalistic approach versus the contingency approach of TQM implementation. In this paper we contribute to the resolution of this debate by using a total effects approach within the contingency perspective. We propose a culture-quality system design-outcomes framework for TQM implementation. We then use this framework to study the differences in total effects relationships among TQM constructs across four contingencies, firm size, TQM duration, unionization, and industry type. Data from a sample of 394 plants (SIC codes 20 through 39) are used to test the validity of our contingency model. Our results revealed that firm size, TQM duration, and industry type moderate the influence of total effects of culture (top management commitment, customer focus, and trust) on final outcomes (process quality, product quality, and customer satisfaction). These contingencies also moderate the influence of total effects of quality system design (design management, training, empowerment, quality information usage, supplier quality management, and process quality management) on final outcomes. The strongest contributor to variation in total effects across groups was industry type, followed by size and then TQM duration. To a lesser extent, unionization was a moderator in total effects relationships. These findings uniquely contribute to the emerging contingency theory of TQM implementation.     

6SIGMA在物流企业中的应用研究

6SIGMA（六西格马管理）是企业界的一项新的管理方法和经验，它是一项系统的量化管理工具。文章通过从“什么是6SIGMA？”，“物流企业为什么要实施6SIGMA”？以及“物流企业实施6SINMA战略管理过程”方面，证明企业在实6SIGMA后，可以明显提高顾客的满意度，增加收益，降低成本，缩短周期，实现依靠质量取得效益，达到企业，员工，顾客三方都满意的目标。     

NICU护理安全管理中护理标识的应用及效果

目的:探讨护理标识在护理服务中应用的效果,以保障患者的安全。方法:制定统一、醒目的护理标识,在护理服务过程中规范、有针对性地使用护理标识、同时将护理标识作为护理质量考核的重要内容。结果:应用护理标识,护理人员风险意识增强,患者对护理工作的满意度提高,不良事件明显减少。结论:护理标识的应用,有效控制了护理不良事件的发生,确保了护理安全。     

物流企业的绩效评价管理

首先介绍了物流企业绩效评价管理系统基本内涵和框架结构,接着分析了基于平衡计分卡的物流企业绩效综合评价指标体系构建,运用平衡计分方法,分别从财务资本运作绩效、客户价值和满意度绩效、内部业务经营绩效和创新学习能力绩效等四个方面对物流企业绩效进行了具体评价指标的分解,最后提出了物流企业绩效评价管理体系的实施策略。